• Gosia Prazeniak
    Gosia Prazeniak
  • Andy McGarrick
    Andy McGarrick
  • Eliot Putman
    Eliot Putman
  • claim your profile
    Sophie Angrave
  • claim your profile
    Jadine Walbrook
  • claim your profile
    Charly Newcombe
The only provider of the best complete protection package for landlords in Leicestershire - Northwood's unique GUARANTEED RENT Scheme. Talk to us about your property and we'll explain how the certainty that GUARANTEED RENT delivers has become a priceless asset to hundreds of landlords in Leicestershire. Operating from our base in Oadby for well over ten years, Northwood Leicester offer professional services to landlords and tenants that are based on real understanding of your needs - we work h Read full description...ard to make the process of letting as smooth, legally compliant, and hassle-free as possible. Relax, we'll take care of it!
Northwood

17 Stoughton Road Oadby, Leicester
Leicestershire
LE2 4DS

03451 444 111
Aug 31,2017
Minithumbup
Gosia Prazeniak
Eliot Putman
By: 'The best tenant (Lorna)'
Aug 31,2017
0 people found
this helpful
I have been a tenant with Northwood for a few years now and have never had any complaints. They are quick on getting back to me when I report maintenance issues and I would recommend them to anyone....
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Comment on agent fees
The fees are reasonable
Was this helpful? Yes
Aug 30,2017
Minithumbup
Sophie Angrave
Eliot Putman
By: 'Teacher'
Aug 30,2017
0 people found
this helpful
I've recently moved in to my property having been shown round by Eliot who was very helpful. Had a few minor issues when I first moved in, notably a leak under the sink and bathroom door that wouldn't lock. I reported these to Sophie in the office and these were all quickly fixed in a polite yet efficient manner. I'm very pleased with the service provided. Everyone in the office are friendly and even the maintenance man was helpful....
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Comment on agent fees
Rent amount could always be cheaper, but on the whole it's probably reasonable given the good decorative standard of the property.
Was this helpful? Yes
Aug 30,2017
Minithumbup
Gosia Prazeniak
By: 'Smokey bandit'
Aug 30,2017
0 people found
this helpful
I have been a tenant of Northwoods for years and I am always happy with their promt response to any issues. The staff are very helpful and friendly as well as the maintenance guys....
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Comment on agent fees
The fees are fair and resonable
Was this helpful? Yes
Aug 30,2017
Minithumbup
Gosia Prazeniak
Eliot Putman
By: 'S.J.Khan'
Aug 30,2017
0 people found
this helpful
The staff provide all round great service , and they are efficient and dedicated. I would always recommend, and indeed have done so. Gosia and her team pay attention to detail and always follow up diligently. Great agency all round !...
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Gosia Prazeniak
Eliot Putman
By: 'The best tenant (Lorna)'
Aug 30,2017
0 people found
this helpful
I have been a tenant with Northwood for a few years now and have never had any complaints. They are quick on getting back to me when I report maintenance issues and I would recommend them to anyone....
read full review
Comment on agent fees
The fees are reasonable
Was this helpful? Yes
Aug 29,2017
Minithumbup
Eliot Putman
Gosia Prazeniak
By: 'Mrs Solanki'
Aug 29,2017
0 people found
this helpful
I can't even to begin my gratitude for the help and service I have received from Gosia and Eliot during my move. They were both absolutely amazing and really took into account my personal circumstances and made me feel like they really cared. I have been a tenant a for few years now with Northwoods and I would absolutely recommend them to everybody....
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Was this helpful? Yes
Aug 24,2017
Minithumbup
Gosia Prazeniak
By: 'MF'
Aug 24,2017
0 people found
this helpful
Gosia and her team at Northwood's of Oadby provided us with a great service. We were provided with comprehensive information and excellent advice. The many questions that we raised were answered quickly and with a good level of detail. Thank you for your time and all of your help....
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Was this helpful? Yes
Aug 18,2017
Minithumbup
Gosia Prazeniak
Eliot Putman
By: 'Robert Looms'
Aug 18,2017
0 people found
this helpful
Efficient friendly agent who have a healthy attitude to their clients needs and requirements and make any dealing stress free ....
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 03,2017
Minithumbup
Gosia Prazeniak
By: 'Colin Glen'
Aug 03,2017
0 people found
this helpful
Northwood provided us with an excellent service when we rented our property out using their guaranteed rent scheme. Gosia was very friendly and helpful, and we are happy to share our recommendation....
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Comment on agent fees
The fees were fair, and Northwood managing the tenancy and sub-let worked well for us.
Was this helpful? Yes
Aug 02,2017
Minithumbup
Eliot Putman
Gosia Prazeniak
By: 'Terry'
Aug 02,2017
0 people found
this helpful
Northwoods made are move very easy, they helped us in finding the right property in an area we love, they are always at the end of a phone to assist you, there fees are reasonable in comparison to other agents extortionate charges,...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Aug 01,2017
Minithumbup
By: 'AbiAlanna'
Aug 01,2017
0 people found
this helpful
I have been a tenant with Northwood since April 2017 and can not express how happy I have been with my renting experience. All documents are completed online making it easier to keep track of things. I was given plenty of notice when I was due a routine inspection and when I needed to renew my contract for another 6 months. The flat itself was in good condition when I moved in and I was informed that decorating was allowed as long as it was returned to a neutral state. The move in process was qu...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 07,2017
Minithumbup
Gosia Prazeniak
By: 'M Grigg'
Jul 07,2017
0 people found
this helpful
Gosia very helpful throughout our tenancy from viewing the property to assisting during our 2 1/2 years there,and has been again in giving a reference for future rentals, would recommend to prospective tenants...
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Comment on agent fees
average
Was this helpful? Yes
Apr 12,2017
Minithumbup
Gosia Prazeniak
By: 'MelG'
Apr 12,2017
0 people found
this helpful
Northwoods managed my property in Leicester for 10 years following my move to Bristol. Any issues were handled promptly and efficiently which gave piece of mind as a landlord as I was remote from the property. The property was left in excellent condition so had been very closely monitored by Northwoods. Recently I decided to sell the house and again Northwoods managed to process between the agent and tenant enabling a hassle free process for me....
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Was this helpful? Yes
Nov 01,2016
Minithumbup
By: 'Big roni55'
Nov 01,2016
0 people found
this helpful
I used thr Northwood Leicester Branch 2 years ago to look at a rented bungalow in Ratby Leicestershire and thought the customer service was good. The agent knew what he was talking about it was just a shame about the condition of the bungalow, which put me off renting it....
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Comment on agent fees
The agent at that time was good at his job well trained and helpfull in what he talked about the rented bungalow. I would say Northwood employ the right people who are very good at their job.
Was this helpful? Yes
By: Andy McGarrick
Nov 01, 2016
View all comments (1)
Thank you for your thoughts; much appreciated that you should go to the trouble of commenting. And yes, we try to ensure our team are always knowledgable, professionally competent, and just all-round-helpful - I'll ensure the guys get to see your comment. ...
Sep 06,2016
Minithumbup
By: 'Anna'
Sep 06,2016
0 people found
this helpful
I had to deal with quite a few agents over last couple of years and Joanna is the most professional one. Always helpful and ready to deal with problems with the most positive attitude ever....
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Was this helpful? Yes
Sep 02,2016
Minithumbup
By: 'Martin'
Sep 02,2016
0 people found
this helpful
Northwood letting agents rent my dad's flat out for us and he has never been happier! Since we have been renting our property we have had no trouble at all. Excellent tenants, always pay the rent on time, and take brilliant care of our property! We have never been happier with our letting agent before! Highly recommend you to everyone!...
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Was this helpful? Yes
Aug 31,2016
Minithumbup
Gosia Prazeniak
By: 'Kirstie'
Aug 31,2016
0 people found
this helpful
We have recently had to put a buy-to-let property on the market to sell, due to the loan coming to an end. Gosia at Northwood Leicester made sure we were able to keep the tenant happy right up to the completion, so the new owner has a good tenant and we have a sale. We also got a better price than we expected as the market had gone up, but getting rent throughout was a bonus we hadn't expected. Very appreciative of excellent help....
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Comment on agent fees
Reasonable - we knew the percent as it was in the rental contract
Was this helpful? Yes
Aug 30,2016
Minithumbup
Gosia Prazeniak
By: 'Peter S'
Aug 30,2016
0 people found
this helpful
As a landlord living overseas, I am reliant upon the Guaranteed Rent service from Northwood. For two years I have had great help from Gosia at the Oadby office, as we have had tenants completely plague her with rent payment issues, yet no hint of problem has ever reached me; she dealt with the recovery of debts through the Courts all at Northwood's expense. One less thing for me to worry about! Perfect......
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Comment on agent fees
Well, not fees as such - in fact no fees. Slightly less rent than the theoretical maximum on other agent's schemes, but when the rent stopped coming in I would have received NOTHING - with Northwood I still get the full contract. Great!
Was this helpful? Yes
By: Andy McGarrick
Aug 30, 2016
View all comments (1)
Peter: thank you for your comments. As I think you are now endorsing, the promises we made to you about the reliability you need, after having been let down by other agents' promises, have been proven correct, and I am delighted that the team here have supported you so well. Thanks for letting us know ...
Aug 29,2016
Minithumbup
By: 'Benny'
Aug 29,2016
0 people found
this helpful
I'm incredibly happy with the service I received from the staff at Northwood. They were incredibly helpful and very polite. I would definitely recommend....
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Was this helpful? Yes
Aug 29,2016
Minithumbup
By: 'Barry T'
Aug 29,2016
0 people found
this helpful
Very polite and friendly staff. My viewing appointment with Jaydine was very good. She was helpful and informative and had a great attitude. Would recommend to friends and family....
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Was this helpful? Yes
Aug 26,2016
Minithumbup
By: 'Maz'
Aug 26,2016
0 people found
this helpful
I received an excellent and efficient service, was kept fully informed before any works were carried out. Professional and friendly staff....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2016
Minithumbup
By: 'David'
Aug 26,2016
0 people found
this helpful
Very good agancy and proffesional staff. I have been a tenant for 12 months and no problems with staff or landlord, would use again....
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Was this helpful? Yes
Aug 26,2016
Minithumbup
By: 'Diana'
Aug 26,2016
0 people found
this helpful
Northwood is a great company myself and my partner have just rented our lovely new home from this company. The team at Northwood Lettings have been efficient from start to finish keeping us both well informed every step of the way, this was a quick and well managed move they listened to what we wanted and have found us a lovely home in a perfect area.the team are professional and polite. Many thanks...
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Was this helpful? Yes
Aug 25,2016
Minithumbup
Gosia Prazeniak
By: 'Tahlar'
Aug 25,2016
0 people found
this helpful
Goshia was very helpful when moving into the property. Any problems were delt with quickly had no problems with them at all. Would recommend to friends and family x...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 25,2016
Minithumbup
Gosia Prazeniak
By: 'Lucy'
Aug 25,2016
0 people found
this helpful
Would defiantly recommend this company, there services are brilliant. They have been very efficient in sorting out any problems I had quickly....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 25,2016
Minithumbup
Gosia Prazeniak
By: 'Sophie Angrave'
Aug 25,2016
0 people found
this helpful
Very please with the service from Northwood, when ever I rang with a problem they got it sorted very quickly for me....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 25,2016
Minithumbup
Gosia Prazeniak
Eliot Putman
By: 'Happy with Northwood'
Aug 25,2016
0 people found
this helpful
Northwood Leicester have been excellent throughout the sale of my property. The sale went through at full asking price with little hold ups. The team are efficient and professional, I would highly reccommend using their services....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 18,2016
Minithumbup
Gosia Prazeniak
Eliot Putman
By: 'Marcel'
Aug 18,2016
0 people found
this helpful
As a tenant with this company for the past 3 years I found Northwood to not only be fair but also impartial, they seem to understand that letting property is not only about the landlords profit margins, it is also about the tenants being happy and being able to be proud of where they live. They have always been easy for me to get a hold of and the online maintenance reporting system is fantastic. I highly recommend Northwood to other tenants!...
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Was this helpful? Yes
Jul 27,2016
Minithumbup
Gosia Prazeniak
By: 'Outstanding'
Jul 27,2016
1 people found
this helpful
Gosia recently helped in negotiations on a house I am buying. She went above and beyond the call of duty, invested her own time and energy into helping us reach a happy solution. It was down to her translucency, honesty and integrity that a happy conclusion was met. I have nothing but praise for the way she works....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 19,2016
Minithumbdown
By: 'Aaaa'
Apr 19,2016
0 people found
this helpful
Not a good experience over the last four years. Any maintenance problems very slow to resolve, difficult knowing who to speak to, seems no one wanted to take ownership of a problem. I waited two weeks for a washing machine, a month for a shower repair, two months for a leaky toilet and a fence blew down in wind in November, still not repaired....
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What agent could do to change your mind?
Appears to be average for the area but my property was in poor repair.
Attached Files
Comment on agent fees
Appears to be average for the area but my property was in poor repair.
Was this helpful? Yes
Areas covered
  • LE1
  • Leicestershire Villages
  • LE2
  • Loughborough
  • LE3
  • Market Harborough
  • LE4
  • LE5
  • LE6
  • LE7
  • LE8
  • LE9
  • LE18
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 0 27 3 3 0 1 0 4 1
Gosia Prazeniak Gosia Prazeniak
Branch Manager
34 reviews

About Gosia No description set View full profile
Andy McGarrick Andy McGarrick
4 reviews

About Andy No description set View full profile
Eliot Putman Eliot Putman
Assistant Manager
11 reviews

About Eliot No description set View full profile
Sophie Angrave Sophie Angrave
1 reviews

About Sophie No description set View full profile
Jadine Walbrook Jadine Walbrook
0 reviews

About Jadine No description set View full profile
Charly Newcombe Charly Newcombe
0 reviews

About Charly No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Letting fees information
Application fees: Single person: £200.00 Couples: £250.00 Additional: £80.00 Guarantor: £180.00
Tenancy Renewals: £55.00
These fees include VAT

Additional costs may be charged for late payments, for dealing with dilapidations at the end of a tenancy, or for changes to banking arrangements, but we work hard to keep costs down to a minimum and only recover costs that are incurred if the tenancy is not operated properly (for instance, in payment of rent on time and in full) - we treat these simply as reasonable recovery of excess costs incurred. All charges are covered by the legal agreement signed for a tenancy.
Last updated at 5:05 PM 05/08/2015 by allAgents

Complaints Procedure

In the first instance, complaints are directed to the local office, Northwood (Leicester) Ltd, where any matters will be reviewed by the Director in an impartial fashion and a viewpoint reached as to validity of the complaint; this will be communicated to the client in writing. Thereafter, if this is deemed insufficient, issues can be elevated to the Franchise Office of Northwood (GB) Ltd, and if necessary then to The Property Ombudsman. The whole complaints procedure is available in written form on request.
Last updated at 5:05 PM 05/08/2015 by allAgents

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