• Staff picture
    Gosia Prazeniak
  • Staff picture
    Andy
  • Staff picture
    Eliot
  • Staff picture
    Sophie
  • Staff picture
    Jadine
  • Staff picture
    Charly
The only provider of the best complete protection package for landlords in Leicestershire - Northwood's unique GUARANTEED RENT Scheme. Talk to us about your property and we'll explain how the certainty that GUARANTEED RENT delivers has become a priceless asset to hundreds of landlords in Leicestershire. Operating from our base in Oadby for well over ten years, Northwood Leicester offer professional services to landlords and tenants that are based on real understanding of your needs - we work har Read full description...d to make the process of letting as smooth, legally compliant, and hassle-free as possible. Relax, we'll take care of it!
Northwood

17 Stoughton Road Oadby, Leicester
Leicestershire
LE2 4DS

03451 444 111

“ very helpful excellent service a*... ”

Sep 13,2018
Minithumbup
Gosia Prazeniak
By: 'Jackie'
Sep 13,2018
0 people found
this helpful
been a tenant for 5years every issue that arose was resolved efficiently. communication and service was of high quality. friendly and understanding team of personal circumstances and they all ensure they do their best to help with any situation. would highly recommend them. a* team...
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Comment on agent fees
average
Was this helpful? Yes
By: Andy
Sep 14, 2018
View all comments (1)
Hi Jackie: thank you for your comments. I know my team really appreciate feedback like this - it makes their honest efforts to be helpful, resourceful, and understanding really worthwhile. No matter how much I tell them they are loved, it only means something when our great clients say it too!!! From Andy, owner and Director. ...

“ Really good agent... ”

Aug 31,2018
Minithumbup
Gosia Prazeniak
Eliot
By: 'Sam'
Aug 31,2018
0 people found
this helpful
I've recentl;y moved into a property handled by Northwood and the whole expereince has been worlds away from previous experience with other agents. Theyve been really professional throughout, and I have felt the house is now my home...
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Comment on agent fees
Quite cheap - other agents were trying to charge me hundreds of pounds more!
Was this helpful? Yes

“ Always the best agent... ”

Aug 31,2018
Minithumbup
Gosia Prazeniak
Andy
By: 'Quen A'
Aug 31,2018
0 people found
this helpful
Been dealing with Andy and Gosia for over ten years and they never let you down: totally knowledgeable about the industry and always able to calmly and professionally get my various rental properties sorted. Highly recommended and happy to support them with referrals to other ...
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Comment on agent fees
Absolutely fine!
Was this helpful? Yes

“ Good agency to deal with... ”

Aug 31,2018
Minithumbup
Gosia Prazeniak
Sophie
By: 'Penn @ gtd mgmnt'
Aug 31,2018
0 people found
this helpful
As a management services provider I need to know there will be really strong administration of properties I attend. Northwood never let me down. Sophie is a pleasure to deal with and if Gosia needs to step in for guidance it's always spot on. ...
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Comment on agent fees
Seem OK compared to other agencies
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Hi Penn; that's kind of you to make these comments - these help us so much and I know you only give praise where it's due. Thanks for your help and your business! ...

“ So Easy... ”

Aug 31,2018
Minithumbup
Gosia Prazeniak
By: 'A No Brainer'
Aug 31,2018
0 people found
this helpful
Being a landlord of a property can be extremely stressful, as most of us know. Dealing through Gosia at Northwood made the whole process almost painless. She cared what was happening and liased superbly between me and the tenant I have dealt with many agents ...
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Comment on agent fees
Acceptable
Was this helpful? Yes

“ Efficient... ”

Aug 23,2018
Minithumbup
Eliot
By: 'Morgan'
Aug 23,2018
0 people found
this helpful
Fantastic! For what can be a stressful and daunting experience, it was made easy and stress free by Eliot and the Northwood Leicester team....
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Comment on agent fees
Good
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Hi Morgan: thanks for your comment. We certainly aim to please! ...

“ Highly recommend !... ”

Aug 22,2018
Minithumbup
Eliot
By: 'Megan Smith'
Aug 22,2018
0 people found
this helpful
First time letting out my property and I did not have much knowledge on how the process works but Eliot was able to help explain which scheme would work best for me. Brilliant service and very friendly staff !...
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Was this helpful? Yes

“ Brilliant support... ”

Aug 22,2018
Minithumbup
Gosia Prazeniak
By: 'Ryan W'
Aug 22,2018
0 people found
this helpful
No-one goes the extra mile the way Gosia does. We had an insurance claim issue that Gosia managed from start to finish, getting our tenant a property to live in while fire-damage was sorted, and getting me rent replacement. She saved me literally thousands! So ...
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Comment on agent fees
Fine
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Ryan: I know Gosia will be delighted with this review and as ever I completely appreciate your continued custom. That's very kind of you to let the world know about your views! ...

“ Friendly and Professional... ”

Aug 21,2018
Minithumbup
Eliot
Sophie
By: 'Miroslav'
Aug 21,2018
0 people found
this helpful
Both members of the team were friendly and did act in professional way. My experience with this Northwood branch (all members) is positive....
read full review
Was this helpful? Yes

“ Friendly and Professional... ”

Aug 21,2018
Minithumbup
Eliot
Sophie
By: 'Miroslav'
Aug 21,2018
0 people found
this helpful
Both members of the team were friendly and did act in professional way. My experience with this Northwood branch (all members) is positive....
read full review
Was this helpful? Yes

“ Always very fair... ”

Aug 14,2018
Minithumbup
Gosia Prazeniak
Sophie
By: 'Graham M'
Aug 14,2018
0 people found
this helpful
Always been fair and supporting. I'm landlord and tradesman, and I get good advice when dealing with properties. They know their stuff on the professional and legal front, which is where I think a landlord always needs guidance. Theyre very knowledgeable...
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Comment on agent fees
Very good value
Was this helpful? Yes

“ Favourite agent in town... ”

Aug 10,2018
Minithumbup
Gosia Prazeniak
Andy
By: 'Phil G'
Aug 10,2018
0 people found
this helpful
Northwood Leicester have always struck me as the best of the agents i use around the country, as they are just so knowledgeable. When renting occasionally has its tough patches, Gosia is always on top of what to do to put it right. Safe pair ...
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Comment on agent fees
Fine
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Wow Phil - that's fantastic support from a long-term and trusted client, and we all appreciate your comments. Keep up the good work! ...

“ Highly recommended... ”

Aug 10,2018
Minithumbup
Gosia Prazeniak
Eliot
By: 'Beth McGee'
Aug 10,2018
0 people found
this helpful
My first property had to be rented out when I moved in with my boyfriend, and i wanted an agent i could trust to handle it for me - I'm too busy for the day to day. Gosia sold me the Guarnateed Rent option, ...
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Comment on agent fees
Good value for the safety and security
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Beth: thank you for your comments- really appreciated. You do have complete protection and all the service that our two decades of operation can provide, so I like to think you are in safe hands. Even so, great reviews are not easy to come by and I appreciate you taking the trouble on behalf of my two brilliant colleagues ...

“ Best agent anywhere... ”

Aug 09,2018
Minithumbup
Gosia Prazeniak
By: 'Sam L, Streatham'
Aug 09,2018
0 people found
this helpful
Gosia is absolutely the best - sorted out a problem with tenant not paying, guided us through the Courts, handled the whole recovery process - compeltely painless for us. Thoroughly professional!...
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Comment on agent fees
Very fair
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Hi Sam: we are so glad it all got sorted - was never in doubt, of course! But a safe pair of hands was what was required, and that's what we (Gosia specifically) delivered. I appreciate your comments very much for a hard-working colleague. ...

“ Excellent service!... ”

Aug 08,2018
Minithumbup
Gosia Prazeniak
Andy
By: 'Carlos'
Aug 08,2018
0 people found
this helpful
I have been a client of Northwood Leicester for the past 4 years and all I can say is that they service, the attention and the value that I received was outstanding. Gosia has always been very helpful and guided my through all lettings processes. Highly ...
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Comment on agent fees
Good value for money.
Was this helpful? Yes

“ Highly recommended agents... ”

Aug 08,2018
Minithumbup
Gosia Prazeniak
By: 'Patrick'
Aug 08,2018
0 people found
this helpful
Renting property from Northwood was very straight forward and hassle free. From the viewing, through to move in the process was well explained and handed to suit my timescale. The tenancy itself was great, no issues at all. I had to move out due to ...
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Comment on agent fees
OK
Was this helpful? Yes

“ Easiest service for me as landlord... ”

Aug 05,2018
Minithumbup
Andy
Gosia Prazeniak
By: 'MH (Surrey)'
Aug 05,2018
0 people found
this helpful
Although I live a long way away from Leicester, I find I don't worry about my properties on the guaranteed scheme. Andy introduced me to this novel idea years ago, and ever since I have been in Gosia's safe hands. Even when they ...
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Comment on agent fees
Perfectly fair
Was this helpful? Yes

“ Found me a buyer while still tenanted... ”

Aug 04,2018
Minithumbup
Gosia Prazeniak
By: 'Neil J'
Aug 04,2018
0 people found
this helpful
I've had two properties let with Northwood for the last few years. I decided to sell one and Gosia managed the whole process - which included keeping the tenant in the property and an investor found to buy the place. I can't praise ...
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Comment on agent fees
Very fair, and most important no void period as the flat stayed tenanted
Was this helpful? Yes

“ Great help at our move-in... ”

Aug 02,2018
Minithumbup
Gosia Prazeniak
By: 'Sarah D'
Aug 02,2018
0 people found
this helpful
The team under Gosia are SO helpful: we liked a property they were handling and had some things we wanted to see if the landlord would deal with. Quite minor but meant something to us. Jadine was brilliant and Gosia made sure it all happened. ...
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Comment on agent fees
Seemed fine - way less than some other agents
Was this helpful? Yes

“ mr... ”

May 08,2018
Minithumbup
Gosia Prazeniak
By: 'paul canham'
May 08,2018
0 people found
this helpful
Gosia, is always very helpful, we are looking to expand our rental portfolio, she is always very willing to help, with advice and review are properties we are looking at purchasing , she gives good advice , and has excellent knowledge of the rental market...
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Comment on agent fees
reasonable
Was this helpful? Yes

“ Local Lettings Expert... ”

May 08,2018
Minithumbup
Gosia Prazeniak
By: 'Zoe'
May 08,2018
0 people found
this helpful
Gosia is an experienced professional lettings agent, who is highly knowledgable in her field of expertise. Gosia has accurately valued my property and it is now rented out. I would highly recommend Gosia to other landlords in the area, as she is a lettings expert....
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Comment on agent fees
The fees are reasonable and in line with my expectations.
Was this helpful? Yes

“ Excelkent... ”

May 03,2018
Minithumbup
Gosia Prazeniak
By: 'Tank'
May 03,2018
0 people found
this helpful
Does vey good job And responds timely Friendly and helpful Proffessional standards adhered to With difficult tennants supported me very well Thank you...
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Comment on agent fees
Always could be cheaper
Was this helpful? Yes

“ Excellent service from start to finish... ”

Apr 30,2018
Minithumbup
Gosia Prazeniak
Eliot
By: 'Emma'
Apr 30,2018
0 people found
this helpful
All dealing with Gosia was done in a very professional manner and I always felt that she will do her best to accommodate each process as easy as possible, which she did in the very best way. Her knowledge and positive attitude formed the basis ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Proficient, resourceful, competent... ”

Apr 30,2018
Minithumbup
Gosia Prazeniak
By: 'Neil'
Apr 30,2018
0 people found
this helpful
Gosia is one of the most organised & capable people you could wish to encounter, friendly & understanding, nothing is too much trouble....
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Was this helpful? Yes

“ Best Agent In Leicestershire... ”

Apr 30,2018
Minithumbup
Gosia Prazeniak
Charly
By: 'Adam'
Apr 30,2018
0 people found
this helpful
Very pleased with the team at a Northwood Leicester, particularly Gosia & Charly, who are both very professional, personable & thorough. I wouldn't hesitate to recommend their service....
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“ Outstanding service and care... ”

Apr 30,2018
Minithumbup
Gosia Prazeniak
Andy
By: 'Daniel J'
Apr 30,2018
0 people found
this helpful
I have had the pleasure of working with both Gosia and Andy both of which are caring and professional. They always come back to me promptly and take the time to explain everything in detail. Strongly recommend other landlords to work with them....
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Was this helpful? Yes

“ Mr... ”

Apr 30,2018
Minithumbup
Gosia Prazeniak
Eliot
By: 'Raj'
Apr 30,2018
0 people found
this helpful
Very helpful,friendly and answers all my points and very flexible when coming to a solution.Also makes me very comfortable when talking and listens to my views....
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Comment on agent fees
When comparing to other agents a little high
Was this helpful? Yes
Feb 06,2018
Minithumbup
Eliot
By: 'Dariusz'
Feb 06,2018
1 people found
this helpful
It's such a unique agency, excellent cooperation, excellent and immediate support at all times, nice and trustworthy people, I highly recommend it !!!!...
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Comment on agent fees
Very nice person
Was this helpful? Yes
Jan 31,2018
Minithumbup
Eliot
Sophie
By: 'Claire'
Jan 31,2018
0 people found
this helpful
Very good service. Staff are very polite and professional. Eliot is very helpful and is always there to answer any questions. Extremely knowledgable....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2018
Minithumbup
Eliot
By: 'Harriet'
Jan 31,2018
0 people found
this helpful
Eliot was very professional and attentive when I met him. He carried out a pre check visit before I moved out and I felt reassured. On my actual moving day, everything went smoothly and to plan, job well done Eliot!...
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Comment on agent fees
Good service provided by Eliot
Was this helpful? Yes
Areas covered
  • LE11
  • LE1
  • LE12
  • LE2
  • LE13
  • LE3
  • LE14
  • LE4
  • LE15
  • LE5
  • LE16
  • LE6
  • LE17
  • LE7
  • LE18
  • LE8
  • LE19
  • LE9
  • LE65
  • LE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
41 0 39 3 3 0 1 0 7 1
Staff picture Gosia Prazeniak
(57)

Staff picture Andy
(10)

Staff picture Eliot
(23)

Staff picture Sophie
(7)

Staff picture Jadine
(1)

Staff picture Charly
(1)

Fees

Letting fees information
Application fees: Single person: £300.00 Couples: £400.00 Additional: £100.00 Guarantor: £200.00
Tenancy Renewals: £75.00
These fees include VAT

Additional costs may be charged for late payments, for dealing with dilapidations at the end of a tenancy, or for changes to banking arrangements, but we work hard to keep costs down to a minimum and only recover costs that are incurred if the tenancy is not operated properly (for instance, in payment of rent on time and in full) - we treat these simply as reasonable recovery of excess costs incurred. All charges are covered by the legal agreement signed for a tenancy.
Last updated at 05/07/2018, 11:47 AM by allAgents

Complaints Procedure

In the first instance, complaints are directed to the local office, Northwood (Leicester) Ltd, where any matters will be reviewed by the Director in an impartial fashion and a viewpoint reached as to validity of the complaint; this will be communicated to the client in writing. Thereafter, if this is deemed insufficient, issues can be elevated to the Franchise Office of Northwood (GB) Ltd, and if necessary then to The Property Ombudsman. The whole complaints procedure is available in written form on request.
Last updated at 11:47 AM 05/07/2018 by allAgents

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Branch - Leicester, LE2

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