Leeds, LS7
4.9/5, 368 reviews
100% recommended
97% sales valuation accuracy
96% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!! Local ... show more Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!!

Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.

Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
64 Harrogate Road
Leeds
West Yorkshire
LS7 4LA
01132392791

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £53,000 £1,800,000
Lettings 97% 96% £375 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 0 124 1 109 0 35 0 24 0
Areas covered
  • LS7
  • Chapel Allerton
  • LS8
  • Roundhay
  • LS17
  • Moortown
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS
Latest Properties
Images & Videos

“Northwood Chapel Allerton...”

Share on :
Sep 16,2020
Minithumbup
Adam
By: 'Ben Young'
Sep 16,2020
0 people found
this helpful
Have been good to work with on two rental properties, always helpful and communicative when required, and offer a friendly service from within their office...
read full review
Was this helpful? Yes

“We found all of the Northwood staff involved ......”

Share on :
Aug 26,2020
Minithumbup
Adam
Tyler Thompson
By: 'Valerie Evans'
Aug 26,2020
0 people found
this helpful
We found all of the Northwood staff involved to be extremely professional from the beginning to the end of the sales process. We were given very clear, informative advice about how to proceed, reflecting their excellent knowledge of the area and the housing market. We ...
read full review
Was this helpful? Yes

“Flat sale and house purchase with Northwood......”

Share on :
Aug 21,2020
Minithumbup
Matthew
Tyler Thompson
By: 'David Hunter'
Aug 21,2020
0 people found
this helpful
We sold our 1 bed flat in Chapel Allerton and also purchased our new house (round the corner) through Northwood. Initial pre-sale contact with Matt and Adam was professional and friendly. They had done plenty of research on similar properties in the area to give an ...
read full review
Was this helpful? Yes

“I decided to move over to Leeds in order to c......”

Share on :
Aug 06,2020
Minithumbup
Tyler Thompson
By: 'Olly'
Aug 06,2020
0 people found
this helpful
I decided to move over to Leeds in order to carry out a PGCE (Post graduate in Certificate of Education). I'm originally from South Dublin so moving over to England is definitely going to be a big step for me. I found a property through ...
read full review
Was this helpful? Yes

“Northwood in Leeds, highly recommended...”

Share on :
Aug 02,2020
Minithumbup
Adam
Richard
By: 'Simon Brick'
Aug 02,2020
2 people found
this helpful
I used Northwood in Leeds for the sale of my property and was delighted with them from start to finish. Their communication is excellent and I was kept informed of every aspect of what they were dealing with. They were very professional throughout and fully ...
read full review
Was this helpful? Yes

“We have had a great experience with Northwood......”

Share on :
Jul 10,2020
Minithumbup
Adam
Tyler Thompson
By: 'Judith Duffy'
Jul 10,2020
0 people found
this helpful
We have had a great experience with Northwood Estate agents. We have had direct communication with Adam and Tyler who have always been available over phone or email, and have made the moving process (even during Covid- 19) seamless and stress free. We had a few ...
read full review
Was this helpful? Yes

“Northwood Leeds...”

Share on :
Jul 09,2020
Minithumbup
Richard
Hannah
By: 'Candy De Carvalho'
Jul 09,2020
2 people found
this helpful
Northwood are professional, friendly and are efficient. Having dealt with Hannah and Richard they were both phenomenal, and were always willing to assist with any queries. Reporting of any issues during our letting period was a breeze and was swiftly attended too by their go ...
read full review
Was this helpful? Yes

“Staff are friendly and quick to respond regar......”

Share on :
Jul 07,2020
Minithumbup
Tyler Thompson
By: 'Kim morton'
Jul 07,2020
0 people found
this helpful
Staff are friendly and quick to respond regarding any questions. All bills are taken care of when you leave, photographs and meter readings taken before you leave to make it easy for you....
read full review
Was this helpful? Yes

“Friendly and professional throughout...”

Share on :
Mar 17,2020
Minithumbup
Abi
By: 'Lisa'
Mar 17,2020
0 people found
this helpful
I cannot thank Northwood and in particular Abi for the wonderful service I received when buying my first flat. Swift communication, patience and kind words and pretty much a seamless purchase. Thanks so very much!...
read full review
Was this helpful? Yes

“Brilliant customer service from Hannah Nota. ......”

Share on :
Mar 11,2020
Minithumbup
Hannah
By: 'Billy Humphries'
Mar 11,2020
2 people found
this helpful
Brilliant customer service from Hannah Nota. Would strongly recommend them and have done to a friend. She was Really helpful and happy to help....
read full review
Was this helpful? Yes

“The team at Northwood were fantastic througho......”

Share on :
Mar 02,2020
Minithumbup
Tyler Thompson
Richard
By: 'Robert Dalton'
Mar 02,2020
1 people found
this helpful
The team at Northwood were fantastic throughout the buying process - helping me to understand what was required at each stage and supporting me through some particularly tough moments. I'd like to thank them for always listening to my concerns and matching them to actionable ...
read full review
Was this helpful? Yes

“Really prompt Estate Agents, answered all of ......”

Share on :
Feb 28,2020
Minithumbup
Hannah
By: 'Coral Wild'
Feb 28,2020
3 people found
this helpful
Really prompt Estate Agents, answered all of our questions and replied quickly, Hannah was really helpful and made the experience very easy! :)...
read full review
Was this helpful? Yes

“Very efficient and very helpful. Transferring......”

Share on :
Feb 28,2020
Minithumbup
Hannah
By: 'Amber Wild'
Feb 28,2020
3 people found
this helpful
Very efficient and very helpful. Transferring into the new flat has been very easy and smooth. Hannah has been amazing and replied very quickly to all our questions and emails....
read full review
Was this helpful? Yes

“Hannah Nota, Letting coordinator at Northwood......”

Share on :
Feb 27,2020
Minithumbup
Hannah
By: 'Sharan'
Feb 27,2020
2 people found
this helpful
Hannah Nota, Letting coordinator at Northwood LEEDS has been a big help from arranging for viewing a property, all checks and moving in. She is very polite, listened to me carefully and answered all my queries the same day. Highly professional!...
read full review
Was this helpful? Yes

“I couldn't recommend Northwood, more highly, ......”

Share on :
Feb 22,2020
Minithumbup
Matthew
Tyler Thompson
By: 'Dr Claire Easthall'
Feb 22,2020
1 people found
this helpful
I couldn't recommend Northwood, more highly, they've offered incredible service and customer care, they really have gone above and beyond. I actually first met Matthew Housam on another property viewing and the moment I met him, I knew he was the person I wanted to ...
read full review
Was this helpful? Yes

“As a former landlord, I have bought and sold many ......”

Share on :
Feb 10,2020
Minithumbup
Matthew
Tyler Thompson
By: 'Andy W'
Feb 10,2020
1 people found
this helpful
As a former landlord, I have bought and sold many properties and have always dreaded dealing with estate agents. On selling this particular property, I invited 3 agents to value it. Matthew from Northwood gave an honest appraisal (and incidentally the highest and most accurate valuation) ...
read full review
Was this helpful? Yes

“Northwood Leeds - Hannah...”

Share on :
Feb 07,2020
Minithumbup
Hannah
By: 'Ian McLennan'
Feb 07,2020
4 people found
this helpful
We have been dealing with the Northwood (North Leeds) office and with Hannah in Hannah Nota in particular. Although, as tenants we are not Hannah's clients, she has been excellent. Very professional and efficient. She has made the process for us a pleasure and we ...
read full review
Was this helpful? Yes

“Renewing my faith in letting agents.After a ......”

Share on :
Feb 05,2020
Minithumbup
Hannah
Adam
By: 'Gemma'
Feb 05,2020
2 people found
this helpful
Renewing my faith in letting agents. After a bad experience elsewhere it's been wonderful to really have the house taken care of by Northwoods. They are been on it at all times, really easy to deal with and they have a list of contractors who ...
read full review
Was this helpful? Yes

“Good advertising and promotion of property, d......”

Share on :
Feb 01,2020
Minithumbup
By: 'Gerard Ford'
Feb 01,2020
0 people found
this helpful
Good advertising and promotion of property, determined to get best sale price, reasonable communication. Easy for me to call in for updates....
read full review
Was this helpful? Yes

“Excellent Sales & Customer Service Team!...”

Share on :
Jan 27,2020
Minithumbup
Tyler Thompson
Matthew
By: 'Sean Devlin'
Jan 27,2020
1 people found
this helpful
Northwood provided excellent customer service and professional advice whilst mediating our house sale & purchase. From organising and running the open day to facilitating the house sale we felt that we were on point throughout the process and their very approachable team made the journey so ...
read full review
Was this helpful? Yes

“Northwood were excellent from the start and p......”

Share on :
Jan 27,2020
Minithumbup
Tyler Thompson
Richard
By: 'Rob Jackson'
Jan 27,2020
1 people found
this helpful
Northwood were excellent from the start and provided me with great advice throughout being a first time buyer. Every member of staff were always keen to help....
read full review
Was this helpful? Yes

“Great customer service...”

Share on :
Jan 16,2020
Minithumbup
Hannah
By: 'Laura Wade'
Jan 16,2020
4 people found
this helpful
Really helpful - Hannah has been fab and very kindly answered my neverending stream of questions. They will always try and accommodate where possible which is much appreciated. Generally make the rental process very simple. Thanks!...
read full review
Was this helpful? Yes

“Best Estate Agents in Leeds!...”

Share on :
Jan 10,2020
Minithumbup
Tyler Thompson
Matthew
By: 'Graeme Smith'
Jan 10,2020
1 people found
this helpful
From valuation through to completion Northwood Chapel Allerton were very professional, gave exemplary service and brilliant at keeping us up to date with the latest progress of our sale. I must give Tyler lots of credit for chasing everyone involved to ensure we got over ...
read full review
Was this helpful? Yes

“A huge thank you to Richard and Hannah for so......”

Share on :
Jan 07,2020
Minithumbup
Richard
Hannah
By: 'Lucy Regan'
Jan 07,2020
5 people found
this helpful
A huge thank you to Richard and Hannah for sorting my new boiler so quickly, speedy, friendly service. i would recommend Northwood again and again...
read full review
Was this helpful? Yes

“Northwood are a breath of fresh air when it c......”

Share on :
Dec 19,2019
Minithumbup
By: 'Oliver Wilkinson'
Dec 19,2019
2 people found
this helpful
Northwood are a breath of fresh air when it comes to letting agents, offering great service and friendly guidance. There's no hassle or being messed around; very personable....
read full review
Was this helpful? Yes
Staff picture Andy
(83)
Staff picture Adam
(76)
Staff picture Tyler Thompson
(66)
Staff picture Abi
(32)
Staff picture Richard
(27)
Staff picture Hannah
(22)
Staff picture Peter
(15)
Staff picture Matthew
(9)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.

We have a standard procedure for handling complaints which is as follows:

1. Making an initial complaint

Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.

2. Making a formal complaint

If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.

Write to us

FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT

E-mail us

customerservice@northwooduk.com

3. Receiving your complaint

We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.

4. Resolving your complaint

We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake


5. Property Ombudsman Review

If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 9:06 AM 07/03/2019 by Peter Allison

Awards won by Northwood, Leeds LS7 4LA


As Seen On

Get in touch with

Northwood

Branch - Leeds, LS7