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    Mark Pearce
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    David Pearce
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    Marcus Langton
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    Gemma Waller
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    Lisa Shone
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    Kelly
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    Lucie Fizkova
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    Ben Tordoff
Northwood Wycombe Sales and Lettings are a family run business priding ourselves that we provide a high level of personal service to Landlords and Tenants. Based in the centre of this beautiful Buckinghamshire County and pleased to service High Wycombe, Marlow, Amersham, Chesham, Hazlemere and all around South Buckinghamshire.
Northwood

23 Crendon Street High Wycombe
Buckinghamshire
HP13 6LJ

01494 44 99 17
Apr 06,2017
Minithumbup
Gemma Waller
By:
Apr 06,2017
0 people found
this helpful
We have so far had a very good service from Northwood. Gemma has been very helpful and responds to contact in a timely manner. All fees were laid out clearly when we booked a viewing....
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Comment on agent fees
Compared to other Agencies the fees seem fair.
Was this helpful? Yes
Apr 03,2017
Minithumbup
Gemma Waller
By:
Apr 03,2017
0 people found
this helpful
This was mine and my partners first move into a flat together, so we hoped the process wouldn't be too complicated. Gemma helped make every step of the process very clear, making us aware of what we had to complete and how. Her correspondence was fast, and all our requests were met. The whole experience we've had with Northwood has been exceptional and I wouldn't hesitate recommending them to anyone, in particular Gemma for her fabulous help....
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By: Anne Pearce
Apr 05, 2017
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Laura, thank you for taking the time to comment on the service you received from Northwood. We are delighted that you are satisfied and that you would recommend Northwood. ...
Mar 21,2017
Minithumbup
Gemma Waller
By:
Mar 21,2017
0 people found
this helpful
Gemma was extremely professional and helpful throughout and I felt she really went the extra mile for me when some unforeseen difficulties arose at my end with a house sale and I thought I might not be able to take up the rental. I am now in the property and loving it and it really is down to Gemma's hard work!...
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By: Anne Pearce
Mar 21, 2017
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Thank you for taking the time to review Northwood Estate Agents. We very much appreciate knowing that are customers are satisfied with out service. ...
Mar 21,2017
Minithumbup
Gemma Waller
By:
Mar 21,2017
0 people found
this helpful
I would like to write a commendation of excellent service to Gemma. Gemma is a true star and made my daughter and myself feel very comfortable. We had been looking at renting for a few weeks and until meeting Gemma all previous agents were okay and some even rude to my circumstances that brought a lot of stress. The minute I meet Gemma changed my views on letting agents she is very professional, attentive to detail and very easy to work with. Without her it would have been incredibly difficult ...
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Comment on agent fees
To be honest I'm not sure about the Agent's fees, as Gemma provided such a professional and happy service I would of paid whatever the fee :)
Was this helpful? Yes
By: Anne Pearce
Mar 21, 2017
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Thank you so much for taking the time to write a review for Northwood Estate Agents. We are pleased that you are satisfied and happy with the service that we offer our customers. ...
Mar 14,2017
Minithumbup
Gemma Waller
By:
Mar 14,2017
0 people found
this helpful
Friendly staff, good communication, always available over the phone if needed. Process has been explained step by step. Very happy with the agency....
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Comment on agent fees
for my point of view the fees are little bit overpriced.
Was this helpful? Yes
By: ANNE pEARCE
Mar 21, 2017
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Fabien, thank you for taking the time to review Northwood Estate Agents. We appreciate knowing that our customer's are happy with our Agency. ...
Mar 13,2017
Minithumbup
Kelly
By:
Mar 13,2017
0 people found
this helpful
Kelly was extremely helpful during the course of my move. It was my first time moving out alone so naturally i had a million questions in which she was amazing at answering and making my move as simple as possible. Thanks Kelly! 5 Star service!...
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Was this helpful? Yes
Mar 13,2017
Minithumbup
Kelly
By:
Mar 13,2017
0 people found
this helpful
I had a great experience with Kelly at Northwood. House searching is so stressful but her efforts made it alot more seamless and the process was very efficient and quick....
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Comment on agent fees
Agent fees were below the average I was quoted throughout the process.
Was this helpful? Yes
Feb 06,2017
Minithumbup
Gemma Waller
By:
Feb 06,2017
0 people found
this helpful
From day one, Gemma made our experience with Northwood easy and stress-free. Being first time renters meant that we weren't sure about the process, but Gemma was with us every step of the way, helping out wherever she could. When she wasn't in the office, the rest of the team were just as helpful, and they've all made our move into our first flat a memorable experience. Thank you all....
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Comment on agent fees
Standard
Was this helpful? Yes
Dec 15,2016
Minithumbup
Gemma Waller
By:
Dec 15,2016
0 people found
this helpful
Gemma was amazing throughout the whole process. Without her it would have been incredibly difficult and stressful. Gemma always went over and beyond to help, even when employers were taking ages to supply a reference. Thank you so much Gemma for all your support....
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Comment on agent fees
Absolutely fine
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By: Anne Pearce
Dec 15, 2016
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Thank you so much for taking the time to review Northwood Estate Agents and specifically Gemma and for your very positive comments. ...
Nov 25,2016
Minithumbup
Gemma Waller
By:
Nov 25,2016
0 people found
this helpful
Gemma was really helpful and friendly. She made the whole move so much easier. Gemma answered all the questions and queries I had,and was quick to respond to my messages....
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Comment on agent fees
Fees were as expected, very reasonable.
Was this helpful? Yes
Nov 11,2016
Minithumbup
Gemma Waller
Mark Pearce
By:
Nov 11,2016
0 people found
this helpful
A wonderful agency to go with. Friendly, approachable and professional are just a few of the traits I would use to describe the people who work there. Renting a property with them is a straightforward stress free process. Client contact is superb and the willingness to help and provided information is on top form. I am especially thankful to Gemma Waller who shows compassion and care in helping find and sort through all the information needed for starting out at a property and keeping excellent ...
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Comment on agent fees
The fees are as expected and appropriate for the quality of care that is provided to make renting a property easier on the tenants behalf.
Was this helpful? Yes
Oct 06,2016
Minithumbup
Gemma Waller
By:
Oct 06,2016
0 people found
this helpful
Gemma has been amazing in helping us push though referencing for our move! She has made us feel completely at ease, and has made us feel like we are a valued customer, rather than just another number in another property. She has been very contactable, getting back to us with all our enquiries quickly and had pushed though our move in record time! Would highly recommend!...
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Comment on agent fees
Fees are reasonable, cheaper than any other agent we've used.
Was this helpful? Yes
By: Anne Pearce
Oct 06, 2016
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Hayley and Alan, thank you so much for taking the time to submit your very positive review for Gemma at Northwood. We are so pleased that you are happy with our service and trust you will enjoy your new home. ...
Aug 10,2016
Minithumbup
By:
Aug 10,2016
0 people found
this helpful
I thoroughly recommend Northwood of High Wycombe. The staff are very easy to deal with. All are professional, friendly and efficient. Their pricing structure is fair to both landlords and tenants and they are very responsive to customer's needs. Use them with confidence!...
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Comment on agent fees
Appropriate for the market.
Was this helpful? Yes
By: Anne Pearce
Aug 16, 2016
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Mike F - thank you for your 5* review - we really appreciate feedback from our clients. ...
Aug 05,2016
Minithumbup
Gemma Waller
By:
Aug 05,2016
0 people found
this helpful
This has got to be the best letting agents in the area. From the beginning we have been supported all the way through the process of renting our first ever flat. Gemma has been incredible throughout, she has supported us throughout and gone out of the way to make this experience as smooth as possible for us. From quick responses to emails to call backs. Very reliable and helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
Northwood Lettings are a great company.Myself and my husband have just rented our lovely new home from this company. The team at Northwood Lettings have been efficient from start to finish,especially Gemma.keeping us both well informed every step of the way, this was a quick and well managed move they listened...
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Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
this helpful
Lauren was fantastic and helped me through a cumbersome lettings process. She is professional, courteous and always kept me updated. I have reservations about Let Risks as a referencing agency, but cannot fault the work of Northwood themselves....
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Was this helpful? Yes
By: Anne Pearce - Northwood High Wycombe
Mar 29, 2016
View all comments (1)
Thank you for your very positive comments about our Negotiator, they are much appreciated. Regarding the Referencing Agency, this is not a company we as Northwood use, but was requested by this particular Landlord. We use our own Referencing Agency. Please contact them directly with any issues you may have. ...
Feb 26,2016
Minithumbup
Mark Pearce
By:
Feb 26,2016
0 people found
this helpful
very helpful getting the flat ready for sale and then during the sale process with good advice on prices and the presentation....
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Comment on agent fees
standard
Was this helpful? Yes
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
Lauren showed me round a few properties and acted with professionalism, but in a friendly matter. I felt at ease with Lauren and she helped find the right rental property for me. She guided me through the whole tenancy process, keeping me updated and advised at all times. I would use this agency again if I needed to find another rental property....
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Comment on agent fees
Agent's fees were reasonable.
Was this helpful? Yes
By: Anne Pearce (Northwood)
Feb 25, 2016
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Thank you for this very positive review. Northwood always aims to be as helpful as possible whilst showing our professionalism. ...
Jan 14,2016
Minithumbup
By:
Jan 14,2016
0 people found
this helpful
I have been dealing with this branch of Northwood for over 1 year and have found all of the staff extremley helpful. In particilar Anne-Denise Pearce is a delight to work with and I have always found her to be diligent and professional....
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Was this helpful? Yes
Dec 08,2015
Minithumbup
Mark Pearce
David Pearce
By:
Dec 08,2015
1 people found
this helpful
I've been both a tenant in the UK and USA, and landlord for 2 properties in the UK over many years. I wish I had met Mark and David at Northwood sooner. The professionalism, attention to detail, and commitment to their obligations is outstanding and exceeds any other estate agent I've had dealings with....
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Was this helpful? Yes
Oct 23,2015
Minithumbdown
By:
Oct 23,2015
0 people found
this helpful
Before I rented the property I had asked if I could have a satellite dish put up to receive Sky Tv and Broadband and if I could have my dishwasher put in the kitchen. Yes was the answer. But when the Sky man came he could not put the dish anywhere on the property to get a signal. The dishwasher had to be plumbed in by me even though I was assured I just had to connect it. Simple ,not. The team from Northwood thought it was my job to clean the gutter because it was a Bungalow so no danger to me o...
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Was this helpful? Yes
By: Anne
Oct 27, 2015
View all comments (1)
We are extremely disappointed to read your comments and if you would like to discuss further please let us know, although I note your contract ended some time ago. Liaison with the Landlord is crucial on all requests from tenants and as we provide a service to our Landlords as well as our tenants, we abide by any decisions they make. We certainly don't threaten our tenants but we do have to give them the facts which sometimes don't sit comfortably. ...
Aug 03,2015
Minithumbup
By:
Aug 03,2015
1 people found
this helpful
We have had NorthWood as our letting agents for over 5 years. They address any issues we have with the apartment, as quickly as possible and with courtesy and professionalism. For these reasons, we heartily recommend them as letting agents....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 05,2014
Minithumbup
By:
Dec 05,2014
Featured Review
0 people found
this helpful
Wonderful company to deal with. Very fair and efficient. Our property was always occupied and the tenants were reliable and clean....
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Was this helpful? Yes
Dec 05,2014
Minithumbup
Mark Pearce
David Pearce
By:
Dec 05,2014
Featured Review
0 people found
this helpful
I used Northwood to let and manage my property for 7-8 years finishing in Feb 2014. I found Mark and David to be straight talking and honest with their appraisal. Each time a tenant gave notice a new tenant was found with efficiency. I had one tenant who ran into major financial difficulties through no fault of her own and their rent guarantee scheme saved me literally thousands of pounds....
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Was this helpful? Yes
By: adp
Dec 12, 2014
View all comments (1)
Tim, thank you for your review of Northwood Wycombe. It was a pleasure to work with such a good Landlord. ...
Nov 21,2014
Minithumbup
David Pearce
By:
Nov 21,2014
0 people found
this helpful
After a shaky and unpredictable start to the tenancy due to it being a new property to Northwood, which proved to be of no fault of Northwood's we've experienced a few maintenance and aesthetic issues which have been addressed by the Northwood Team as a matter of urgency. David and the Team have obviously grown stronger and confident since our tenancy start and we'd be happy to use Northwood in the future. All calls and communications are answered promptly and professionally....
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Comment on agent fees
As Northwood only handle Six Monthly contracts at a time I am slightly concerned of the contract renewal fee levied, should we be long term tenants for the Property.
Was this helpful? Yes
By: adp
Nov 21, 2014
View all comments (1)
Regarding the comment re "Agent Fees" - To confirm that Northwood do offer 1 year contracts if the Landlord is in agreement. However, it is usual to offer tenants a 6 month contract initially, to ensure both parties are happy with the arrangement. All being well it is then common for 12 month tenancies to be offered. ...
Nov 20,2014
Minithumbup
Mark Pearce
David Pearce
By:
Nov 20,2014
Featured Review
0 people found
this helpful
I have enjoyed 8 years of consistently great service from Northwood for both of my High Wycombe properties. They are a dedicated family team, backed up by very capable and diligent staff. Their Rental Guarantee Scheme has meant that I have never had to worry about a gap in between tenancies. I only wish they could extend their service to other areas of the UK, so they could take over the management of my entire portfolio!...
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Was this helpful? Yes
Nov 20,2014
Minithumbup
By:
Nov 20,2014
0 people found
this helpful
The High Wycombe Branch of Northwood have been excellent form the beginning of my dealings with them. Initially they gave positive sound advice on how I was to prepare my property for the rental market and organised trades such as carpet fitters at very competitive rates. Subsequently they have provided excellent support and information regarding insurance, and liaising between the tenant and myself. All the staff have been professional, informed, and approachable. I have no hesitation in recomm...
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Comment on agent fees
I have had no problems with the fees. Northwood provide several schemes to suit the different requirements of prospective landlords, I believe all at competitive rates.
Was this helpful? Yes
Oct 26,2014
Minithumbdown
By:
Oct 26,2014
0 people found
this helpful
We rented a flat from them for more than a year, but it was a horrible experience. We had so many problems with the flat, especially when there was a flood. They didn't want to help us, later on the flat became mouldy, but they didn't care about it, so we moved. They didn't give us any refund, no answer for our emails. Mark the manager was the worst! When we wanted to talk to him about the problems, he wasn't available. Then my husband called him in the office, I was waiting outside the office. ...
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Was this helpful? Yes
By: Mark (The Manager)
Nov 21, 2014
View all comments (1)
Dear 'Liz' (property address and time-frame unknown to me) Of course I'm very sorry to hear your comments and apparent dissatisfaction. Although we cannot be held responsible for certain events and catastrophes that befall a property, we certainly pride ourselves in looking after our tenants in the first instance, as well as our landlords property, and would absolutely NEVER ignore anyone with a problem. Even if we are not fully managing a property for a client landlord, if a distressed tenant ...
Areas covered
  • HP6
  • HP13
  • HP14
  • HP7
  • HP15
  • HP9
  • HP16
  • HP10
  • SL7
  • HP11
  • HP12
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 70% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £142,000
  • Max: £235,000

Letting
  • Min: £0
  • Max: £0

RICS NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 18 2 1 0 0 0 1 0
Mark Pearce - upload your photo Mark Pearce
5 reviews

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David Pearce - upload your photo David Pearce
4 reviews

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Marcus  Langton - no image available Marcus Langton
0 reviews

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Gemma Waller - no image available Gemma Waller
11 reviews

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Lisa Shone - no image available Lisa Shone
0 reviews

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Kelly  - upload your photo Kelly
2 reviews

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Lucie Fizkova Lucie Fizkova
Office Administrator
0 reviews

About Lucie No description set View full profile
Ben Tordoff Ben Tordoff
Negotiator
0 reviews

About Ben Ben has just started his career as a Trainee Negotiator. Who brought experience from working in an Antiques Furniture Industry as a Salesman. In his spare time, he loves to be active by training as a View full profile

Job vacancies

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Fees

Tenant Fees - see our website northwooduk.com for detail.

Charge (inclusive of VAT where applicable)
Holding deposit £250.00
Administration Charge - Single Person £300.00
Administration Charge - Additional Applicant £120.00
Guarantor £120.00
Renewal Charge £42.00
Late Payment of Rent £36.00
Mortgage Reference - £42
Landlord References - no charge
Abandoned Check Out £75.00 per hour.
Minimum Arrangement Fee £24.00 (end of tenancy maintenance - 10% of cost or £24 min)
Overpayment of Rent £36.00 (rent returned)

Landlord Fees
All our fees are shown inclusive of VAT where applicable.

Charge (inclusive of VAT where applicable)
Standard Set Up Fee - £300.00 (Not including Tenant Find)
Standard Monthly Commission – Fully Managed 13%
Standard Monthly Commission – Rent Collection 9%
Renewal Fee – None
Tenant Find Renewal Charges -None

Any percentage fees shown are calculated based on the monthly rent
Last updated at 3:07 PM 21/03/2017 by anne Pearce

Complaints Procedure

Refer any complaints in the first instance to the Manager please.
Last updated at 3:07 PM 21/03/2017 by anne Pearce

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