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    Mark Pearce
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    David Pearce
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    Kelly
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    Susan Dunne
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    Louise Carolan
Northwood Wycombe Sales and Lettings are a family run business priding ourselves that we provide a high level of personal service to Landlords and Tenants. Based in the centre of this beautiful Buckinghamshire County and pleased to service High Wycombe, Marlow, Amersham, Chesham, Hazlemere and all around South Buckinghamshire.
Northwood

23 Crendon Street High Wycombe
Buckinghamshire
HP13 6LJ

01494 44 99 17
Aug 24,2017
Minithumbup
Louise Carolan
By: 'Darren'
Aug 24,2017
0 people found
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Am very pleased with the assistance offered by Louise Carolan at Northwood. She always responds in a timely manner and nothing is too much trouble. A real asset to the team....
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Aug 23,2017
Minithumbup
Louise Carolan
By: 'Lisa'
Aug 23,2017
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Louise was so helpful and determined to have our issues within the property sorted as soon as possible. she informed me of everything that was happening. Louise is a lovely girl and pleasant to speak with....
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By: Anne Pearce
Aug 25, 2017
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Thank you Lisa for your positive comments regarding the service you received from Northwood. ...
Aug 23,2017
Minithumbup
Mark Pearce
By: 'Borehams'
Aug 23,2017
0 people found
this helpful
I have selected Mark and Gemma, but it would be wrong to leave out other staff members to whom I have spoken. All have been courteous and effective. My wife and I are impressed with the quality of propspective tenants and your insistance on the standards of properties you offer. This means, we the Landlords have to toe the line too! Frank Boreham...
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Comment on agent fees
fair
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By: Anne Pearce
Aug 25, 2017
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Thank you for your very positive review. It is very useful to hear from our Landlords and Tenants as we always do our best to give our best service at all times. ...
Jul 30,2017
Minithumbup
Kelly
By: 'Jijo'
Jul 30,2017
0 people found
this helpful
I am very happy to recommend Northwood to any prospective tenant. My dealings were mostly with Kelly, who had helped me to go through the process in ease since I have viewed the property. Kelly was very quick in responding to my queries and to advise me on matters that were needed to secure my tenancy and to deal with repair requests within the property....
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Comment on agent fees
The fees are reasonable except tenancy renewal fees.
Was this helpful? Yes
By: Anne Pearce
Aug 25, 2017
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Thank you for your very positive comments regarding the service you received from Northwood Wycombe and in particular Kelly our Contracts Manager. Always appreciated. ...
Jul 25,2017
Minithumbup
By: 'Lucy'
Jul 25,2017
0 people found
this helpful
From viewing, to move in and now getting settled, Gemma at Northwood has been fantastic! Professional, helpful, personable and knowledgeable – what more can you ask for really! Gemma eased us through the full process including a thorough moving in handover to ensure we were comfortable with everything before she left us to take over. I have no hesitation in recommending Northwood letting agency to anyone; reasonable fees, brilliant staff and an all-round professional service that doesn'...
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes
Jul 17,2017
Minithumbup
By: 'Martijn Kok'
Jul 17,2017
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After a really bad experience with our former letting agency, we were hoping not to be let down again by Northwood. They didn't disappoint us at all. Gemma made sure that everything went smooth and she was always so helpfull. Made sure that the few minor issues in our new house were dealt with. And she always does it with a smile. I would trudy recommend using Northwood as a letting agency....
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Comment on agent fees
Fees are similar to other letting agencies
Was this helpful? Yes
Jul 11,2017
Minithumbup
By: 'DP'
Jul 11,2017
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The whole process has been extremely easy from first viewing to move in and Gemma has been very helpful throughout. Would very much recommend to anyone looking to rent in the area....
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Jul 11,2017
Minithumbup
Mark Pearce
Kelly
By: 'Adrian'
Jul 11,2017
0 people found
this helpful
Northwood High Wycombe have fully managed 5 properties for me in the town for a number of years. The whole team are an extremely professional group of people providing me as a landlord with an exceptional level of advice and service. Kelly & Mark were the first contacts I had with the agency and to this day they have been the cornerstone of my relationship with the business. I would recommend Northwood High Wycombe without hesitation to any landlord. They are streets ahead of my previous age...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jul 11,2017
Minithumbup
Kelly
By: 'R & E'
Jul 11,2017
0 people found
this helpful
Kelly was extremely helpful when I enquired about a property up for rent with Northwood & went out of her way to ensure that I could see it in the time I was available. Once we decided to go with that property she has been extremely efficient & friendly....
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Comment on agent fees
They seem standard.
Was this helpful? Yes
Jun 29,2017
Minithumbup
By: 'JUW'
Jun 29,2017
0 people found
this helpful
This has been my first time using an agency, and I am pleasantly surprised. Everything was so easy. Gemma walked me through the process and was always there with a smile. This has been a very stress free process thanks to Gemma and Northwood :)...
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By: Anne Pearce
Jun 29, 2017
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Thank you for your very positive review of Northwood. We very much appreciate you taking the time to comment on your experience. ...
Jun 26,2017
Minithumbup
Mark Pearce
By: 'Kieron L'
Jun 26,2017
0 people found
this helpful
I've had a property let through Northwood for the past six months, and have been very pleased with the experience. The staff have taken me through the entire process (with this being my first letting), and kept me informed at every step. Queries between myself and the tenants have been dealt with swiftly. I cannot see any reason to consider a different agent, and will be happy to continue working with Northwood for the future....
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Jun 22,2017
Minithumbup
Louise Carolan
Louise Carolan
By: 'Samantha North'
Jun 22,2017
1 people found
this helpful
Of all the staff we have had dealings with at Northwood Louise has without doubt been the most efficient and thorough. She is both pleasant and polite yet manages to not come across as overly familiar which from my perspective is a very good thing. From a tenants point of view I require prompt and able assistance, I can't abide being treated as lower than low just because weren't a property, something that Louise has never made me feel, unlike other members of the Northwood staff in High Wyc...
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Comment on agent fees
Not happy that we are charged to renew, in fact I think in the past this has not been allowed in the letting industry and something which needs to be addressed
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By: Anne Pearce
Jun 22, 2017
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Samantha, thank you for taking the time to write a review of your experience with Northwood and particularly with Louise. Louise is a newish member of staff and is proving very professional and competent as we expect from our staff. We are pleased that you found this in your dealings with her. ...
Jun 21,2017
Minithumbup
By: 'JulieH'
Jun 21,2017
0 people found
this helpful
Gemma is a very helpful and pleasant girl. She made the whole process stress free and kept me updated of the progress all the time. I was dreading the whole thing but Gemma made it easy. I would highly recommend her for your letting requirements. She is great asset to you company...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 12,2017
Minithumbup
By: 'Roshni'
Jun 12,2017
0 people found
this helpful
Gemma's positivity and approachable manner made everything much easier. She always knew how to reassure me even when I was frantically calling/emailing her. She never made me feel like I shouldn't have called and always answered calls with a warm welcome. Gemma clearly enjoys her job and goes out of her way to ensure that the rental process is managed smoothly and effectively for all parties involved....
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Jun 06,2017
Minithumbup
By: 'Erik O'
Jun 06,2017
0 people found
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Gemma has been a great help for me with the rental process. Since this was my first time renting I had a lot of questions. Gemma answered those and more quickly and clearly...
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By: Anne Pearce
Jun 06, 2017
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Thank you Erik for taking the time to comment on Northwood Wycombe's and specifically Gemma's service to you. Feedback is much appreciated. ...
May 10,2017
Minithumbup
By: 'Aleks'
May 10,2017
0 people found
this helpful
Gemma was very professional and amazing while sorting house for me and my husband . She has managed to moved us over within less then a week ! All paperwork was ready and send over to us straight away. Very helpfull and patient with all my questions. The whole Northwood team are very professional and highly recommended . Thank you...
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Comment on agent fees
Standard agency fees
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By: Gemma Waller
May 11, 2017
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Aleks, thank you for taking the time to comment on the service you received from Northwood. We are delighted that you are satisfied and that you would recommend Northwood. ...
Apr 06,2017
Minithumbup
By: 'Georgia Darby'
Apr 06,2017
0 people found
this helpful
We have so far had a very good service from Northwood. Gemma has been very helpful and responds to contact in a timely manner. All fees were laid out clearly when we booked a viewing....
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Comment on agent fees
Compared to other Agencies the fees seem fair.
Was this helpful? Yes
Apr 03,2017
Minithumbup
By: 'Laura'
Apr 03,2017
0 people found
this helpful
This was mine and my partners first move into a flat together, so we hoped the process wouldn't be too complicated. Gemma helped make every step of the process very clear, making us aware of what we had to complete and how. Her correspondence was fast, and all our requests were met. The whole experience we've had with Northwood has been exceptional and I wouldn't hesitate recommending them to anyone, in particular Gemma for her fabulous help....
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By: Anne Pearce
Apr 05, 2017
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Laura, thank you for taking the time to comment on the service you received from Northwood. We are delighted that you are satisfied and that you would recommend Northwood. ...
Mar 21,2017
Minithumbup
By: 'LMH'
Mar 21,2017
0 people found
this helpful
Gemma was extremely professional and helpful throughout and I felt she really went the extra mile for me when some unforeseen difficulties arose at my end with a house sale and I thought I might not be able to take up the rental. I am now in the property and loving it and it really is down to Gemma's hard work!...
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By: Anne Pearce
Mar 21, 2017
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Thank you for taking the time to review Northwood Estate Agents. We very much appreciate knowing that are customers are satisfied with out service. ...
Mar 21,2017
Minithumbup
By: 'Ally & Amy'
Mar 21,2017
0 people found
this helpful
I would like to write a commendation of excellent service to Gemma. Gemma is a true star and made my daughter and myself feel very comfortable. We had been looking at renting for a few weeks and until meeting Gemma all previous agents were okay and some even rude to my circumstances that brought a lot of stress. The minute I meet Gemma changed my views on letting agents she is very professional, attentive to detail and very easy to work with. Without her it would have been incredibly difficult ...
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Comment on agent fees
To be honest I'm not sure about the Agent's fees, as Gemma provided such a professional and happy service I would of paid whatever the fee :)
Was this helpful? Yes
By: Anne Pearce
Mar 21, 2017
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Thank you so much for taking the time to write a review for Northwood Estate Agents. We are pleased that you are satisfied and happy with the service that we offer our customers. ...
Mar 14,2017
Minithumbup
By: 'Fabien'
Mar 14,2017
0 people found
this helpful
Friendly staff, good communication, always available over the phone if needed. Process has been explained step by step. Very happy with the agency....
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Comment on agent fees
for my point of view the fees are little bit overpriced.
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By: ANNE pEARCE
Mar 21, 2017
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Fabien, thank you for taking the time to review Northwood Estate Agents. We appreciate knowing that our customer's are happy with our Agency. ...
Mar 13,2017
Minithumbup
Kelly
By: 'Delroy Brown'
Mar 13,2017
0 people found
this helpful
Kelly was extremely helpful during the course of my move. It was my first time moving out alone so naturally i had a million questions in which she was amazing at answering and making my move as simple as possible. Thanks Kelly! 5 Star service!...
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Mar 13,2017
Minithumbup
Kelly
By: 'T A S'
Mar 13,2017
0 people found
this helpful
I had a great experience with Kelly at Northwood. House searching is so stressful but her efforts made it alot more seamless and the process was very efficient and quick....
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Comment on agent fees
Agent fees were below the average I was quoted throughout the process.
Was this helpful? Yes
Feb 06,2017
Minithumbup
By: 'Oli Dowling'
Feb 06,2017
0 people found
this helpful
From day one, Gemma made our experience with Northwood easy and stress-free. Being first time renters meant that we weren't sure about the process, but Gemma was with us every step of the way, helping out wherever she could. When she wasn't in the office, the rest of the team were just as helpful, and they've all made our move into our first flat a memorable experience. Thank you all....
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Comment on agent fees
Standard
Was this helpful? Yes
Dec 15,2016
Minithumbup
By: 'SHernay'
Dec 15,2016
0 people found
this helpful
Gemma was amazing throughout the whole process. Without her it would have been incredibly difficult and stressful. Gemma always went over and beyond to help, even when employers were taking ages to supply a reference. Thank you so much Gemma for all your support....
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Comment on agent fees
Absolutely fine
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By: Anne Pearce
Dec 15, 2016
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Thank you so much for taking the time to review Northwood Estate Agents and specifically Gemma and for your very positive comments. ...
Nov 25,2016
Minithumbup
By: 'Darreb'
Nov 25,2016
0 people found
this helpful
Gemma was really helpful and friendly. She made the whole move so much easier. Gemma answered all the questions and queries I had,and was quick to respond to my messages....
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Comment on agent fees
Fees were as expected, very reasonable.
Was this helpful? Yes
Nov 11,2016
Minithumbup
Mark Pearce
By: 'Jade carpenter'
Nov 11,2016
0 people found
this helpful
A wonderful agency to go with. Friendly, approachable and professional are just a few of the traits I would use to describe the people who work there. Renting a property with them is a straightforward stress free process. Client contact is superb and the willingness to help and provided information is on top form. I am especially thankful to Gemma Waller who shows compassion and care in helping find and sort through all the information needed for starting out at a property and keeping excellent ...
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Comment on agent fees
The fees are as expected and appropriate for the quality of care that is provided to make renting a property easier on the tenants behalf.
Was this helpful? Yes
Oct 06,2016
Minithumbup
By: 'Hayley and Alan'
Oct 06,2016
0 people found
this helpful
Gemma has been amazing in helping us push though referencing for our move! She has made us feel completely at ease, and has made us feel like we are a valued customer, rather than just another number in another property. She has been very contactable, getting back to us with all our enquiries quickly and had pushed though our move in record time! Would highly recommend!...
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Comment on agent fees
Fees are reasonable, cheaper than any other agent we've used.
Was this helpful? Yes
By: Anne Pearce
Oct 06, 2016
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Hayley and Alan, thank you so much for taking the time to submit your very positive review for Gemma at Northwood. We are so pleased that you are happy with our service and trust you will enjoy your new home. ...
Aug 10,2016
Minithumbup
By: 'Mike F'
Aug 10,2016
0 people found
this helpful
I thoroughly recommend Northwood of High Wycombe. The staff are very easy to deal with. All are professional, friendly and efficient. Their pricing structure is fair to both landlords and tenants and they are very responsive to customer's needs. Use them with confidence!...
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Comment on agent fees
Appropriate for the market.
Was this helpful? Yes
By: Anne Pearce
Aug 16, 2016
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Mike F - thank you for your 5* review - we really appreciate feedback from our clients. ...
Aug 05,2016
Minithumbup
By: 'Alex'
Aug 05,2016
0 people found
this helpful
This has got to be the best letting agents in the area. From the beginning we have been supported all the way through the process of renting our first ever flat. Gemma has been incredible throughout, she has supported us throughout and gone out of the way to make this experience as smooth as possible for us. From quick responses to emails to call backs. Very reliable and helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • HP6
  • HP13
  • HP14
  • HP7
  • HP15
  • HP9
  • HP16
  • HP10
  • SL7
  • HP11
  • HP12
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 68% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £142,000
  • Max: £235,000

Letting
  • Min: £0
  • Max: £0

RICS NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 30 2 1 0 0 0 2 0
Mark Pearce - upload your photo Mark Pearce
8 reviews

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David Pearce - upload your photo David Pearce
4 reviews

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Kelly  - upload your photo Kelly
5 reviews

About Kelly No description set View full profile
Susan Dunne - no image available Susan Dunne
Accounts
0 reviews

About Susan No description set View full profile
Louise Carolan - no image available Louise Carolan
Maintenance Administrator
3 reviews

About Louise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Tenant Fees - see our website northwooduk.com for detail.

Charge (inclusive of VAT where applicable)
Holding deposit £250.00
Administration Charge - Single Person £300.00
Administration Charge - Additional Applicant £120.00
Guarantor £120.00
Renewal Charge £42.00
Late Payment of Rent £36.00
Mortgage Reference - £42
Landlord References - no charge
Abandoned Check Out £75.00 per hour.
Minimum Arrangement Fee £24.00 (end of tenancy maintenance - 10% of cost or £24 min)
Overpayment of Rent £36.00 (rent returned)

Landlord Fees
All our fees are shown inclusive of VAT where applicable.

Charge (inclusive of VAT where applicable)
Standard Set Up Fee - £300.00 (Not including Tenant Find)
Standard Monthly Commission – Fully Managed 13%
Standard Monthly Commission – Rent Collection 9%
Renewal Fee – None
Tenant Find Renewal Charges -None

Any percentage fees shown are calculated based on the monthly rent
Last updated at 3:07 PM 21/03/2017 by anne Pearce

Complaints Procedure

Refer any complaints in the first instance to the Manager please.
Last updated at 3:07 PM 21/03/2017 by anne Pearce

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