• Craig Burns
    Craig Burns
  • Isabelle Harte
    Isabelle Harte
  • Keith Robin
    Keith Robin
  • Thomas Marr
    Thomas Marr
  • Patricia Crawford
    Patricia Crawford
  • Pamela McLintock
    Pamela McLintock
Northwood are a national franchise organization and Northwood (Glasgow) Ltd is run from the South Side of Glasgow by Keith Robin with the help of a highly efficient and friendly team. They provide professional Lettings, Property Management and Estate Agency service and they will be happy to help with the letting, sale or management of your property. Northwood are the leading providers of Guaranteed Rent where rent is guaranteed to the landlords 52 weeks of the year regardless of whether the prop Read full description...erty is occupied or whether the tenant has paid. Contact Isabelle, Craig, Thomas, Pam or Patricia, or visit the website Northwooduk.com, for more details.
Northwood

745 Pollokshaws Road Glasgow
City of Glasgow
G41 2AA

0141 423 4433

Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Absolutely delighted with the service from beginning to end. Northwood were my letting agents for many years prior to my decision to sell my buy to let and having delivered such excellent service throughout that time I couldn't see any reason to use anybody else to sell my property for me. And true to form they sold my property within 1 week of it being marketed and made the whole process really easy to manage! A fantastic team - could not recommend them highly enough....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
I asked Keith Robin at Northwood to sell my property for me as he had it for a number of years on the guaranteed rent scheme. Within a few days of it being marketed I had a number of offers, one of which I accepted. All the staff I had contact with were very helpful and the communication was excellent....
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Comment on agent fees
good
Was this helpful? Yes
Sep 11,2015
Minithumbup
By:
Sep 11,2015
1 people found
this helpful
Very professional team at Northwood, I have been renting out my property for 6 years and they all are very helpful and friendly. When repairs are required to my property they deal with it all for me and there tradesmen are excellent, very good value for money. Would highly recommend them for landlords to use or tenants looking for properties of a good standard....
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Comment on agent fees
Very reasonable for the excellent service they provide.
Was this helpful? Yes
By: Keith
Sep 21, 2015
View all comments (1)
Many thanks for your kind words and it was a pleasure managing your property and look forward to being of service to you in the future.....
Sep 10,2015
Minithumbup
By:
Sep 10,2015
1 people found
this helpful
Great service over 5 years. Extremely helpful staff and friendly atmosphere. Hand over at the end of the tenancy was exceptionally easy....
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Was this helpful? Yes
By: keith
Sep 10, 2015
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Thanks for the kind words Alan, very much appreciated.....
Aug 31,2015
Minithumbup
By:
Aug 31,2015
0 people found
this helpful
As a landlord I have used the services of Northwood from July 2006 - July 2015. They have been utterly professional in all my dealings with them and their personal service was second to none. No problem was too big for them to solve. I would recommend any landlord to use their services. They always treated me with kindness, respect and lots of humour. It was a very, very satisfactory arrangement. I wish their great staff all the very best in the future....
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Comment on agent fees
Fees reflected the service I got, very fair.
Was this helpful? Yes
By: Keith Robin
Sep 21, 2015
View all comments (1)
Sincere thanks for your kind words and it has been an absolute pleasure managing your property for nine years and ultimately in the sale of your property.....
Aug 11,2015
Minithumbup
By:
Aug 11,2015
1 people found
this helpful
I used Northwood as my letting agent for 2 years and found them to be highly efficient. All communication was friendly and even had a personal touch, whether in person, over the phone or by email. The level of service I received was very high and always professional. All matters were dealt with promptly and I was always kept informed. The tradesmen used were also to a standard and charged reasonable rates. I would definitely recommend this branch and will use again myself...
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Was this helpful? Yes
By: Isabelle
Aug 19, 2015
View all comments (1)
Many thanks for your kind words Allison, it was a pleasure dealing with you and look forward to being of assistance in the future.....
Apr 30,2014
Minithumbdown
By:
Apr 30,2014
3 people found
this helpful
Very UNPROFESSIONAL agency Tenant with them for over 7 years now within same property and an excellent tenant even though carpets and painting have never been done (i was told by agency its every 5 years that carpets get changed and whole property painted) In less than one year that I have found myself in an unforeseen predicament and recieve housing benefit, they took the liberty to speak harshly, be rude and not get back to me with ALL queries I have. I phoned and asked them several...
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What agent could do to change your mind?
> Be more professional >Answer my queries ASAP >Fix all the problems in the property and get carpets and painting done that is meant to get changed and painted every five years >Give a monthly statement or bill for outstanding amount per month that housing benefit didn\'t pay or shortfall
Was this helpful? Yes
Feb 16,2013
Minithumbdown
By:
Feb 16,2013
11 people found
this helpful
I rented from this company when l was between houses for a short time the flat l rented was in need of redecoration, marks on walls & carpets etc. but was only for a short time and near my childrens school I went ahead , l did takes photos of marks before moving in. During my time there any requests l had regarding repairs or problems were virtually ignored it was a case of here is the keys get on with it . When I moved out a smary guy called Craig called collected the keys and said nothi...
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What agent could do to change your mind?
LISTENED TO MY VALID COMPLAINTS LET ME SEE MARK THEY WERE CHARGING ME FOR
Was this helpful? Yes
Apr 25,2012
Minithumbdown
By:
Apr 25,2012
3 people found
this helpful
Reported damp and growth of fungus. They did nothing apart from sending a 'letter' to the occupier above the flat we stayed at. Reported other problems relating to gas cooker and ventilation during winter. Nothing done. All they keep asking is a £25 contract renewal fee. Rude on the phone and unprofessional on email. I feel sorry for the owner of the property we rented. I would never trust my own property for them to look after....
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Was this helpful? Yes
Jul 11,2011
Minithumbdown
By:
Jul 11,2011
8 people found
this helpful
Took their "fully managed, platinum" service back in August 2010 and my current agreement with Northwood is coming to renew. Given this, I said that I would like to explore possiblities for increasing my monthly rental return e.g. by moving off of platninum to say silver service) but Northwoood refused to budge on any change in rental agreement until the current sitting tenant had left. They claimed they could not change from the current contract whilst the tenant was still sitting. ...
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Was this helpful? Yes
Aug 04,2010
Minithumbdown
By:
Aug 04,2010
6 people found
this helpful
Rude. Take ages to send incompetent tradesmen round to bodge maintenance jobs. Avoid avoid avoid....
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Was this helpful? Yes
Areas covered
  • Glasgow
  • Renfrewshire
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

TPOS SAL LPS National Homes Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 1 4 2 0 0 0 0 0
Craig Burns Craig Burns
Letting Agent
2 reviews

About Craig No description set View full profile
Isabelle Harte Isabelle Harte
Office Manager
2 reviews

About Isabelle No description set View full profile
Keith Robin Keith Robin
Principal
3 reviews

About Keith No description set View full profile
Thomas Marr Thomas Marr
Letting Agent
3 reviews

About Thomas No description set View full profile
Patricia Crawford Patricia Crawford
Letting Administrator
1 reviews

About Patricia No description set View full profile
Pamela McLintock Pamela McLintock
Letting Administrator
1 reviews

About Pamela No description set View full profile

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Fees

No fees set.
Last updated at 10:37 AM 11/09/2015 by allAgents

Complaints Procedure

All complaints should be made initially in writing to the branch owner Keith Robin. In the unlikely event that your complaint is not resolved Satisfactorily a complaint can be made to the Franchise Office.
Last updated at 10:37 AM 11/09/2015 by allAgents

Awards won by Northwood, Glasgow G41 2AA

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