Eastbourne, BN21
4.4/5, 38 reviews
84% recommended
100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle free renting, buying or selling. If you're a prospective landlord, vendor, tenant or purchaser looking for a team of local experts who really care, then look no further!Our office in Eastbourne offers the unique Guaranteed ... show more Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle free renting, buying or selling. If you're a prospective landlord, vendor, tenant or purchaser looking for a team of local experts who really care, then look no further!

Our office in Eastbourne offers the unique Guaranteed Rent scheme for landlords looking for a true "let and forget" service. We also offer a range of options for landlords including, Tenant Find, Rent Collection, Fully Managed as well as our distinctive Guaranteed Rent scheme. If you have a property in the Eastbourne and surrounding areas within East Sussex areas contact us today.

If you are looking to sell we listen and work with you to choose the right selling package that will get you the best possible price, in the fastest possible time and in the most efficient and stress-free manner, all at really competitive rates. We offer you packages which include professional photographs, floor plans and audio tours alongside continuous marketing through a number of internet portals, including Rightmove, to enhance your property particulars. With our teams' knowledge of Eastbourne and surrounding areas within East Sussex we aim to provide you with a level of service that outweighs our competition. If you're interested in arranging a free, no obligation market appraisal without the hard sell then contact our team on 01323 744 544
Northwood - Visit Our Website

Opening Hours
Address

Northwood
81-83 South Street
Eastbourne
East Sussex
BN21 4LR
01323 744544

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £92,000 £310,000
Lettings 92% 96% £410 £1,380
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 1 13 4 4 0 2 0 0 1
Areas covered
  • BN9
  • BN10
  • BN20
  • BN21
  • BN22
  • BN23
  • BN24
  • BN25
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS TDS SAGEagent
Latest Properties
Images & Videos

“Another great property inspection from Chris ......”

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Feb 08,2024
Minithumbup
By: 'Jon'
Feb 08,2024
0 people found
this helpful
Another great property inspection from Chris Smith at Northwood. Very friendly, understanding and most importantly, pro-active with any issues. A wonderful asset to your business....
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“Clare Grimason, was very patient and helpful,......”

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Aug 08,2023
Minithumbup
Clare
By: 'Gabriel'
Aug 08,2023
0 people found
this helpful
Clare Grimason, was very patient and helpful, everything went smooth and has been well explained by her....
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“Great sales team...”

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Jul 05,2023
Minithumbup
By: 'Chriss'
Jul 05,2023
0 people found
this helpful
Superb service from all the sales team made the whole process far less stressful than it could have been. I wouldn't hesitate to recommend them....
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“Very friendly, helpful and efficient service.......”

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Nov 21,2022
Minithumbup
By: 'EM'
Nov 21,2022
0 people found
this helpful
Very friendly, helpful and efficient service. Quick to answer queries. The Northwood team were a real pleasure to deal with....
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“Excellent Agents...”

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Oct 17,2022
Minithumbup
By: 'A Cooper'
Oct 17,2022
0 people found
this helpful
My son and I have used Northwood for a few years to manage a property . We are very impressed with their helpful friendly manner. They communicate well and deal with any situation with efficiency at all times. We highly recommend them...
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“Very professional in all means. Always welcom......”

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Sep 28,2022
Minithumbdown
By: 'Thomas'
Sep 28,2022
0 people found
this helpful
Very professional in all means. Always welcoming and ready to help, good understanding of customer's requirement. Very much pleased with their service....
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“Professional company...”

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Jun 27,2022
Minithumbup
By: 'colin'
Jun 27,2022
0 people found
this helpful
All of my dealings with Northwood and staff members have always been very professional. As a company they are very approachable and very knowledgable, I would highly recommend them as a company....
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“Can't praise this company enough. The best ex......”

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May 31,2022
Minithumbup
Sindy
By: 'Petek A'
May 31,2022
0 people found
this helpful
Can't praise this company enough. The best experience of an estate agent I've ever had. The process was super quick and straightforward. Very informative and friendly, and professional service....
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“Friendly service, always help out when there ......”

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Apr 06,2022
Minithumbup
By: 'Gary'
Apr 06,2022
0 people found
this helpful
Friendly service, always help out when there is a problem, am happy to be renting from Northwood. Would recommend this company to anyone looking to rent a property....
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“DO NOT USE...”

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Apr 04,2022
Minithumbdown
By: 'Blinchy'
Apr 04,2022
1 people found
this helpful
Landlords beware don't use Northwood. Our property was returned Trashed, the Tenant was breeding dogs in the House!!! To cap it all Northwood reneged on a hand shake agreement made with Paul Ryder and hid behind legislation so they didn't have to honour deal....
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Was this helpful? Yes
By: Andrew Mcmenamin
Apr 05, 2022
View all comments (1)
We are sorry to learn you are unhappy with the service received from Northwood. All landlords should be aware that there are risks associated with renting a property. At Northwood, we always endeavor to offer the very best levels of customer service. If you wish to raise a complaint about the service you received please contact your Northwood office who will be able to help. ...

“Good times...”

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Mar 31,2022
Minithumbup
By: 'Tom'
Mar 31,2022
0 people found
this helpful
My experience with Northwood has been excellent so far. They expertly facilitated my move at very short notice, communicate efficiently and are a friendly team. My queries have been answered/actioned quickly, and I feel that I am in safe hands....
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“They restored my confidence....”

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Mar 31,2022
Minithumbup
By: 'Colin'
Mar 31,2022
0 people found
this helpful
Northwood & their associates have given professional, attentive, helpful & speedy service throughout the sales process. They have inspired confidence and restored my faith after having been let down by another agent....
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“Looking for ground floor property...”

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Jun 25,2021
Minithumbup
By: 'Jane Margaret Mackay'
Jun 25,2021
0 people found
this helpful
My husband and I were looking for a ground floor property to rent and saw a bungalow that was being let by Northwood. We met two of the lovely ladies there - Georgia who did the viewing with us and once we registered our interest, ...
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“Have been with Northwood eastbourne for 4 yea......”

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Apr 16,2020
Minithumbup
By: 'Yvonne'
Apr 16,2020
0 people found
this helpful
Have been with Northwood eastbourne for 4 years and apart from a few glitches.. nothing serious more misunderstandings ..I have been very pleased .David Green is particularly pleasant and efficient and very professional and committed to his career.when I have had a problem he has ...
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“Sindy and Rachel. Wonderful ladies who make y......”

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Sep 15,2019
Minithumbup
Rachel
By: 'Cleo'
Sep 15,2019
0 people found
this helpful
Sindy and Rachel. Wonderful ladies who make you feel so at ease, in what can be a stressful experience. So welcoming and friendly. When viewing properties Rachel went above and beyond for us, and it paid off because we found something we were happy with. ...
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“Awful service stay clear...”

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Sep 04,2019
Minithumbdown
By: 'Ricardo'
Sep 04,2019
4 people found
this helpful
Right, so where should i start? I've rented a property through northwood and what a nightmare experience it was been until the end, to start with on the day I went to sign the tenancy agreement and pick up the key no one was aware ...
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By: Ricardo Rafael
Nov 22, 2019
View all comments (3)
Update: after several emails back and forward Mr. Paul Ryder director of Northwood ask me to contact Microsoft to find out with the email he claims it wasn't sent to which Microsoft confirmed me it was sent. I have informed Mr Paul of such and asked him to do the same as per his suggestion and contact Microsoft himself, but apparently that hasn't happened and he is now ignoring my emails. Just another show of how unprofessional Northwood is, if the director chooses to deal with his clients li ...

“Totally unprofessional made decisions regarding my deposit without my consent. Never returned my phone calls and put phone down on me...”

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May 28,2019
Minithumbdown
By: 'V'
May 28,2019
3 people found
this helpful
*Rreally was shocking to me. She was rude unprofessional to me on the phone put the phone down when I asked her why had she quoted me £200.00 for a cleaning bill to clean two toilets. The property was completely clean I have photographs to prove ...
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“Hello Northwood and all the staff have been exceptional. Very ......”

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Nov 09,2016
Minithumbup
By: 'Stan'
Nov 09,2016
0 people found
this helpful
Hello Northwood and all the staff have been exceptional. Very quick response to any repairs and a special mention to Keith based at Hastings who has helped us through very difficult time relating to her health . Keith helped us greatly with our rent arrears and ...
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Comment on agent fees
Good
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“Kirsty at Northwoods provided an excellent service for us while ......”

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Oct 20,2016
Minithumbup
By: 'Caron'
Oct 20,2016
0 people found
this helpful
Kirsty at Northwoods provided an excellent service for us while selling our late Mothers house, we were kept informed of viewings and we were lucky enough to receive a full asking price offer in 4 weeks!! Kirsty was always polite, cheerful and extremely helpful. I would ...
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Comment on agent fees
Fees were very good
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“From my first communication, I found the Northwood team very ......”

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Jun 08,2016
Minithumbup
By: 'Confident'
Jun 08,2016
0 people found
this helpful
From my first communication, I found the Northwood team very helpful and supportive. They responded quickly and positively to all requests and could be relied upon to provide help at times of need. Amy, Angie and David always assisted immediately when information was sought....and ...
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Comment on agent fees
Competitive in a hectic market.
Was this helpful? Yes

“Great personality, energised and efficient, I felt confident in her ......”

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Mar 09,2016
Minithumbup
By: 'C'
Mar 09,2016
0 people found
this helpful
Great personality, energised and efficient, I felt confident in her recommendation for a tenant from her knowledge and obvious experience....
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Comment on agent fees
Acceptable.
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“Great service. Always responds to our calls very quickly. Nothing ......”

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Mar 09,2016
Minithumbup
By: 'B'
Mar 09,2016
0 people found
this helpful
Great service. Always responds to our calls very quickly. Nothing is to much trouble. Would highly recommend . Always smiling, a pleasure to deal with....
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Comment on agent fees
Fees are fair.
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“I was moving abroad and needed to have peace of ......”

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Nov 11,2015
Minithumbup
By: 'Elliot'
Nov 11,2015
0 people found
this helpful
I was moving abroad and needed to have peace of mind, which Northwoods platinum scheme provided. To know your rent is guaranteed regardless is a great thing, and when they came to sell the property it was done easily and very professionally....
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“I went to view a property and was met by ......”

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Oct 16,2015
Minithumbdown
By: 'Rachel'
Oct 16,2015
5 people found
this helpful
I went to view a property and was met by a lovely member of staff who was friendly & approachable however my experience when I went into the shop to put down a holding fee was very diffirent. I found the member of staffs attitude to ...
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What agent could do to change your mind?
Be more approcable, less judgemental...
Attached Filesnbsp;
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“I went to Northwood as I needed tenants for a ......”

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Aug 18,2015
Minithumbup
By: 'Sarah'
Aug 18,2015
5 people found
this helpful
I went to Northwood as I needed tenants for a property. I can not fault them, my experience with Northwood has been great. Everything was professional and all queries I had were answered and dealt with straight away. I would highly recommend them and will ...
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“Kirsty was very helpful when we first saw the house ......”

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Jul 10,2015
Minithumbup
By: 'Michelle'
Jul 10,2015
3 people found
this helpful
Kirsty was very helpful when we first saw the house arranging more than one viewing with ease . Didn't really need her whilst the sale was going through but once we were going to complete she helped when needed.also it was lovely receiving the flowers ...
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“After an experience with a landlord, Northwood helped us as ......”

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Jul 10,2015
Minithumbup
By: '101'
Jul 10,2015
3 people found
this helpful
After an experience with a landlord, Northwood helped us as much as they could to get moved into a property that had a reputable landlord. Both Paul and Kirsty, and the rest of the team helped us to the best of their capability and now ...
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Comment on agent fees
Happy to pay.
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“We have been with Northwoods since 2008 and have nothing but ......”

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Mar 29,2015
Minithumbup
By: 'A'
Mar 29,2015
1 people found
this helpful
We have been with Northwoods since 2008 and have nothing but praise for the first class service that I have always received. They are always there to answer any question we may have. They always return messages left. In times of problems they are always there ...
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“I have been with northwood since early 2013, I have found ......”

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Jan 30,2015
Minithumbup
By: 'Jade'
Jan 30,2015
1 people found
this helpful
I have been with northwood since early 2013, I have found the whole team to be professional, helpful and friendly. On a few occasions we have needed their help, they did not hesitate and were extremely helpful and got back to us with a solution almost ...
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“This is a really first class service. Paul listened to ......”

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Jan 05,2015
Minithumbup
By: 'Amette'
Jan 05,2015
0 people found
this helpful
This is a really first class service. Paul listened to my concerns about letting the property and the tenants I have had there have been great. The staff are friendly and helpful whenever I ring with a query and they keep me informed with anything ...
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Comment on agent fees
I knew exactly what the fees were before I signed the contract and consider them to be fair in relation to the service provided.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:54 PM 20/05/2016 by allAgents

Awards won by Northwood, Eastbourne BN21 4LR



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Northwood

Branch - Eastbourne, BN21