• Karen Wesson
    Karen Wesson
  • Wendy Richards
    Wendy Richards
  • Carol Collier
    Carol Collier
  • Steve Liguz
    Steve Liguz
  • Hannah Parker
    Hannah Parker
  • Ellie Clayton
    Ellie Clayton
  • claim your profile
    Amber Heys
  • claim your profile
    Mark Foster
When looking for lettings in Derby, finding the right Derby letting agent who provides great service is time consuming. Often potential tenants spend a lot of time looking for flats or houses to rent in Derby only to be let down by the service they receive from their letting agent. So why us? Our Derby letting agent is perfectly placed in Derby city centre. Specialising ONLY in Derby lettings this sets our Derby letting agent apart from a lot of our competitors. We serve Derby and its surroundi Read full description...ng villages and towns. Come and view our large portfolio featuring the latest flats and houses to rent in Derby. With such a great choice of properties for rent in Derby we're sure to have something for everyone. Landlords in Derby will appreciate the various property management schemes available. Our popular Guaranteed Rental scheme features hassle free Guaranteed rent in Derby even if the property is vacant! So if you need more advice about lettings in Derby then visit our Derby letting agent where a member of the team will be happy to help.

5A St James Street Derby

01332 851570
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Properties to Rent

May 08,2014
By: 'Money grabbers'
May 08,2014
7 people found
this helpful
Me and my husband have rented 7 properties between us and this is by far the worst letting agents we have ever dealt with when moving out of a property. Firstly when they were showing others around the house after we had handed in our notice one agent took me to one side and asked exactly what we were doing to 'tidy up' when we did leave, bearing in mind we had boxes everywhere as we were in the process of moving out and then told us the oven cleaner he had seen in the house would not be good e...
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Was this helpful? Yes
By: Wendy
May 21, 2014
View all comments (3)
When dealing with the end of tenancy process we strictly follow the guidelines under the Prescribed Information for Deposits which our Tenants sign when they sign the Tenancy Agreement. There are timescales set within this document which are always adhere to. When carrying out an end of tenancy check out, we are very much reliant upon the inventory and photographs that our tenants sign when they move in. To ensure our tenants are not under pressure to sign the inventory when they move in, we ...
Areas covered
  • DE1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
  • Min: £68,500
  • Max: £337,000

  • Min: £0
  • Max: £0


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
24 1 5 1 15 1 0 0 2 0
Karen Wesson Karen Wesson
Customer Service Manager
13 reviews

About Karen No description set View full profile
Wendy Richards Wendy Richards
26 reviews

About Wendy No description set View full profile
Carol Collier Carol Collier
7 reviews

About Carol No description set View full profile
Steve Liguz Steve Liguz
0 reviews

About Steve No description set View full profile
Hannah Parker Hannah Parker
0 reviews

About Hannah No description set View full profile
Ellie Clayton Ellie Clayton
0 reviews

About Ellie No description set View full profile
Amber Heys Amber Heys
Sales Negotiator
0 reviews

About Amber No description set View full profile
Mark Foster Mark Foster
Property Representative
0 reviews

About Mark No description set View full profile

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When you decide to rent a home, you need to budget not just for the monthly rent and household bills, but also the initial costs. Your agent will normally ask you to pay a deposit and an administration charge in addition to the rent. Deposit: The value of the deposit may vary depending on your personal circumstances, but will be equal to at least one month rent. When you find a property that you like, the agent may ask you to pay a reservation fee in order to process your application. The amount of this payment will form part of the total deposit if your application is successful. This payment is non-refundable should you not wish to progress with the application, but will be returned to you in the event the landlord is unable to proceed. When the tenancy starts, you will be asked to pay the balance of the deposit less any reservation fee paid already. This payment must be in cleared funds to enable the tenancy to commence. Administration Charge*: Once your offer is accepted, we ask you to pay an administration charge to cover the costs of referencing and initial checks, and a contribution towards the preparation of the tenancy agreement and inventory. Our charges are: I. Single person: £258.00 inc. VAT II. Couples: £366.00 inc. VAT III. Additional applicant: £108.00 inc. VAT

* This is a non-refundable payment of £200, should you not proceed with the tenancy we reserve the right to retain your reservation fee to meet any reasonable costs or loss of rent whilst the property was withdrawn from the market. This may apply whether you withdraw from the tenancy or are unable to proceed due to adverse references. Other charges: Depending on your personal circumstances and the progression of your tenancy, we may also ask you to pay other fees and charges. If we do, we will explain these to you at the time. Guarantor: If you are a student, are unemployed or on a low income, you will need a guarantor. We will charge a fee of £90.00 inc. VAT for carrying out reference checks on the guarantor. The guarantor will be asked to read your tenancy agreement and sign a guarantor agreement before the tenancy starts. Renewal Charge: Tenancies are normally renewed every six months. Each time you decide to renew the tenancy for a further term, a charge of £48.00 inc. VAT will be made. This amount is payable in advance, and must be received prior to a new contract being signed. Check out: A check out fee may apply depending on the type of property, please check for clarification as this fee may vary. Please note: at times we may accept payment for some of these fees by credit card. Should this be the case, there will be a charge added to reflect the amount that we will have to pay for the transaction. We will always tell you if we have to make any charges when accepting payments.
Last updated at 10:05 AM 24/05/2017 by Wendy Richards

Complaints Procedure

If you are at all unhappy with the service you have received from us, please contact us in the first instance, either by visiting our offices, calling 01332 851570 or by e-mailing derby@northwooduk.com
Last updated at 10:05 AM 24/05/2017 by Wendy Richards

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