• Staff picture
    Karen Wesson
  • Staff picture
    Wendy
  • Staff picture
    Carol
  • Staff picture
    Steve
  • Staff picture
    Ellie
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    Amber
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    Mark
  • claim your profile
    Kerry
When looking for lettings in Derby, finding the right Derby letting agent who provides great service is time consuming. Often potential tenants spend a lot of time looking for flats or houses to rent in Derby only to be let down by the service they receive from their letting agent. So why us? Our Derby letting agent is perfectly placed in Derby city centre. Specialising ONLY in Derby lettings this sets our Derby letting agent apart from a lot of our competitors. We serve Derby and its surroun Read full description...ding villages and towns. Come and view our large portfolio featuring the latest flats and houses to rent in Derby. With such a great choice of properties for rent in Derby we're sure to have something for everyone. Landlords in Derby will appreciate the various property management schemes available. Our popular Guaranteed Rental scheme features hassle free Guaranteed rent in Derby even if the property is vacant! So if you need more advice about lettings in Derby then visit our Derby letting agent where a member of the team will be happy to help.
Northwood

5A St James Street Derby
Derbyshire
DE1 1QT

01332 851570
Aug 21,2015
Minithumbup
Karen Wesson
Wendy
By: 'A Clarke'
Aug 21,2015
0 people found
this helpful
I would highly recommend the services of Northwood Derby as I consider the staff and company to be highly profficient, polite and professional. I have had dealings with many agents throughout the county and consider the work methods and professional manner in which their properties ...
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Was this helpful? Yes
Aug 19,2015
Minithumbup
Wendy
By: 'Nicole lamb'
Aug 19,2015
0 people found
this helpful
We contacted Wendy at Northwood as we were looking to put our house on the market to sell. We had found our dream home and needed to move quickly. Wendy came out to see us the following day and our property went onto the market ...
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Was this helpful? Yes
Aug 17,2015
Minithumbup
By: 'McDonald'
Aug 17,2015
3 people found
this helpful
The agent gave good advice on monthly rental level . Dealt with any concerns and queries from the tenant and myself efficiently. Re-marketed the property at a rate which is hopefully leading to a new tenant with no property downtime and minimal reinvestment ....
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Was this helpful? Yes
Aug 14,2015
Minithumbup
Wendy
By: 'Joanne & Peter Madeley'
Aug 14,2015
1 people found
this helpful
We have emigrated to France and chose Northwood because of their professionalism, they were very easy to talk to and put our minds at rest, they understood the type of tenants that we wanted and found us a tenant very quickly and their service is ...
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Comment on agent fees
Very good for the service they are giving
Attachments

Was this helpful? Yes
Aug 14,2015
Minithumbup
By: 'Bernard'
Aug 14,2015
1 people found
this helpful
We chose Northwood to sell our property and were impressed with the service throughout the whole process. The communication was excellent as we were kept updated following viewings and right through to completion. We would not hesitate in recommending Northwood or using them again in ...
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Was this helpful? Yes
Aug 13,2015
Minithumbup
Carol
By: 'Amanda'
Aug 13,2015
2 people found
this helpful
I had a great experience with Northwood right from the start. I had a number of viewings before I decided on the right property. Tom was punctual, very professional and knowledgeable. He helped me find the right property and answered every single question I had ...
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Was this helpful? Yes
Aug 12,2015
Minithumbup
Wendy
Carol
By: 'happy customer'
Aug 12,2015
1 people found
this helpful
We can't recommend Northwood enough, they have been fantastic agents! They are a great team, they are pro-active, polite, quickly responsive to requests and have great communication. We used them as rental agents and subsequently to sell the house and they were fantastic in both ...
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Was this helpful? Yes
Aug 10,2015
Minithumbup
By: 'Jason'
Aug 10,2015
2 people found
this helpful
Alice was very efficient when doing my references, she managed to move me into my property within 3 days which prevented me from having to stay in a hotel. Thank you Northwood!!!!!...
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Was this helpful? Yes
Aug 10,2015
Minithumbup
By: 'Claire H'
Aug 10,2015
1 people found
this helpful
Fab service from Northwood when I enquirered about viewing a Sales property. They were the first agent to call me as I sent quite a few requests out. Becky also took my details and will call me if anything else comes onto the market which ...
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Was this helpful? Yes
Aug 06,2015
Minithumbup
Wendy
Karen Wesson
By: 'Sue'
Aug 06,2015
1 people found
this helpful
The staff at Northwood always responded promptly to questions and issues and were most efficient in dealing with our sale- despite solicitor issues on behalf of the buyer and us being abroad on completion day. They even managed to trace a member of my family ...
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Was this helpful? Yes
Sep 19,2014
Minithumbup
Wendy
By: 'JP'
Sep 19,2014
0 people found
this helpful
I dealt with Wendy selling 2 properties and would have no issue using her and Northwood again in the future. They were very professional throughout and always at the end of the phone or email with any questions or updates throughout the whole process....
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Was this helpful? Yes
Sep 16,2014
Minithumbup
By: 'JP'
Sep 16,2014
0 people found
this helpful
Fantastic agent, would 100% use them again! I would definitely recommend Northwood Derby without doubt. They were always there when I had any queries and nothing was too much trouble. Everybody was so friendly and always gave me a massive warm welcome whether I called up ...
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Was this helpful? Yes
Sep 14,2014
Minithumbup
Carol
By: 'Kelly2302'
Sep 14,2014
0 people found
this helpful
Northwood were very professional and efficient in making communication. Calls were always responded to and queries answered. Prospective buyers of our property also commented on what a good agent we had in comparison to others that didn't even call them back. I highly recommend Northwood ...
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Was this helpful? Yes
Sep 04,2014
Minithumbup
By: 'Shirley'
Sep 04,2014
1 people found
this helpful
Northwood have looked after our letting for over 3 years. service has been excellent and well worthy of 5 Gold Stars...
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Was this helpful? Yes
Sep 03,2014
Minithumbup
By: 'Gurbinder'
Sep 03,2014
1 people found
this helpful
We are very pleased with the service that Northwood Derby supply. Since giving our properties to them on a fully managed basis we have been stress free. The team there are excellent and go out of their way to solve any issues with the property ...
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Was this helpful? Yes
Sep 01,2014
Minithumbup
By: 'Phil'
Sep 01,2014
1 people found
this helpful
This property is our first tenanted property. We were recommended Northwood by a family freind who is an existing tenant in a property managed/let through Northwood, and they were very impressed by their professional approach. We also looked at other Letting Agents before deciding ...
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Comment on agent fees
I am happy with the fees I am paying for the service I receive.
Was this helpful? Yes
Jul 11,2014
Minithumbup
By: 'Louise M'
Jul 11,2014
0 people found
this helpful
Northwood have been exceptionally professional and helpful in letting out our property. It was important to us to leave our home in good hands as we now live overseas. Northwood have been extremely quick in finding the right tenants and manage our home for us ...
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Comment on agent fees
Worth every penny. Our home is rented out and in good hands.
Was this helpful? Yes
Jul 02,2014
Minithumbup
By: 'Rebecca'
Jul 02,2014
0 people found
this helpful
Outstanding service!! Staff were always on hand to help with any issues and prompt to arrange repairs or services. Having used a few letting agents, the service from northwood has been outstanding and the staff have been extremely helpful. Thank for all you assistance over ...
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Was this helpful? Yes
May 31,2014
Minithumbup
Wendy
Karen
By: 'kehinde'
May 31,2014
0 people found
this helpful
I Have found both Wendy and Karen very helpful, informative and on the ball regarding both the letting of my property and enquiries i made when i wanted to sell my property . they also helped provide me with a prompt valuation of my property....
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Was this helpful? Yes
May 30,2014
Minithumbup
Karen Wesson
Wendy
By: 'Debbie'
May 30,2014
0 people found
this helpful
From the moment I contacted Northwood I have been constantly impressed by their professional and friendly service. Nothing is ever too much trouble for them. My property has been on their books for over a year and in all that time the property has never ...
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Was this helpful? Yes
May 29,2014
Minithumbup
By: 'Mo'
May 29,2014
0 people found
this helpful
Very pleased with the service , excellent standards , would definitely recommend them, in fact I hAve already done that,my friend is using them to manage her property while she is working in Australia . Rate this agency very highly...
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Was this helpful? Yes
May 29,2014
Minithumbup
Karen Wesson
By: 'Des P'
May 29,2014
0 people found
this helpful
I have been dealing with Northwood for many years. As a owner of numerous buy to lets and experiencing an assortment of managing agents i find that my rents from Northwood are always paid on time followed by a regular monthly statements. The managers Karen &...
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Was this helpful? Yes
May 08,2014
Minithumbdown
By: 'Money grabbers'
May 08,2014
7 people found
this helpful
Me and my husband have rented 7 properties between us and this is by far the worst letting agents we have ever dealt with when moving out of a property. Firstly when they were showing others around the house after we had handed in our notice ...
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Was this helpful? Yes
By: Wendy
May 21, 2014
View all comments (3)
When dealing with the end of tenancy process we strictly follow the guidelines under the Prescribed Information for Deposits which our Tenants sign when they sign the Tenancy Agreement. There are timescales set within this document which are always adhere to. When carrying out an end of tenancy check out, we are very much reliant upon the inventory and photographs that our tenants sign when they move in. To ensure our tenants are not under pressure to sign the inventory when they move in, we ...
Areas covered
  • DE1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £68,500
  • Max: £337,000

Letting
  • Min: £0
  • Max: £0

NALS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
24 1 5 2 17 2 0 0 2 0
Staff picture Karen Wesson
(13)

Staff picture Wendy
(28)

Staff picture Carol
(7)

Staff picture Steve
(0)

Staff picture Ellie
(1)

Staff picture Amber
(2)

Staff picture Mark
(0)

Staff picture Kerry
(0)

Fees

When you decide to rent a home, you need to budget not just for the monthly rent and household bills, but also the initial costs. Your agent will normally ask you to pay a deposit and an administration charge in addition to the rent. Deposit: The value of the deposit may vary depending on your personal circumstances, but will be equal to at least one month rent. When you find a property that you like, the agent may ask you to pay a reservation fee in order to process your application. The amount of this payment will form part of the total deposit if your application is successful. This payment is non-refundable should you not wish to progress with the application, but will be returned to you in the event the landlord is unable to proceed. When the tenancy starts, you will be asked to pay the balance of the deposit less any reservation fee paid already. This payment must be in cleared funds to enable the tenancy to commence. Administration Charge*: Once your offer is accepted, we ask you to pay an administration charge to cover the costs of referencing and initial checks, and a contribution towards the preparation of the tenancy agreement and inventory. Our charges are: I. Single person: £258.00 inc. VAT II. Couples: £366.00 inc. VAT III. Additional applicant: £108.00 inc. VAT

* This is a non-refundable payment of £200, should you not proceed with the tenancy we reserve the right to retain your reservation fee to meet any reasonable costs or loss of rent whilst the property was withdrawn from the market. This may apply whether you withdraw from the tenancy or are unable to proceed due to adverse references. Other charges: Depending on your personal circumstances and the progression of your tenancy, we may also ask you to pay other fees and charges. If we do, we will explain these to you at the time. Guarantor: If you are a student, are unemployed or on a low income, you will need a guarantor. We will charge a fee of £90.00 inc. VAT for carrying out reference checks on the guarantor. The guarantor will be asked to read your tenancy agreement and sign a guarantor agreement before the tenancy starts. Renewal Charge: Tenancies are normally renewed every six months. Each time you decide to renew the tenancy for a further term, a charge of £48.00 inc. VAT will be made. This amount is payable in advance, and must be received prior to a new contract being signed. Check out: A check out fee may apply depending on the type of property, please check for clarification as this fee may vary. Please note: at times we may accept payment for some of these fees by credit card. Should this be the case, there will be a charge added to reflect the amount that we will have to pay for the transaction. We will always tell you if we have to make any charges when accepting payments.
Last updated at 10:05 AM 24/05/2017 by Wendy Richards

Complaints Procedure

If you are at all unhappy with the service you have received from us, please contact us in the first instance, either by visiting our offices, calling 01332 851570 or by e-mailing derby@northwooduk.com
Last updated at 10:05 AM 24/05/2017 by Wendy Richards

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