• Karen Wesson
    Karen Wesson
  • Wendy Richards
    Wendy Richards
  • Carol Collier
    Carol Collier
  • Tom Collier
    Tom Collier
  • Alice Lane
    Alice Lane
  • Steve Liguz
    Steve Liguz
  • Mandy Parker
    Mandy Parker
When looking for lettings in Derby, finding the right Derby letting agent who provides great service is time consuming. Often potential tenants spend a lot of time looking for flats or houses to rent in Derby only to be let down by the service they receive from their letting agent. So why us? Our Derby letting agent is perfectly placed in Derby city centre. Specialising ONLY in Derby lettings this sets our Derby letting agent apart from a lot of our competitors. We serve Derby and its surroun Read full description...ding villages and towns. Come and view our large portfolio featuring the latest flats and houses to rent in Derby. With such a great choice of properties for rent in Derby we're sure to have something for everyone. Landlords in Derby will appreciate the various property management schemes available. Our popular Guaranteed Rental scheme features hassle free Guaranteed rent in Derby even if the property is vacant! So if you need more advice about lettings in Derby then visit our Derby letting agent where a member of the team will be happy to help.
Northwood

5A St James Street Derby
Derbyshire
DE1 1QT

01332 851570

Nov 10,2016
Minithumbup
By:
Nov 10,2016
Featured Review
0 people found
this helpful
I chose Northwood because I worked with them previously through my job as a new homes senior sales manager. They were always professional and pro-active when I worked with them in the past. My house sold very quickly in May and since then there were major delays in the chain. Northwood (particularly Wendy and Hannah) chased every week, sometimes several times a week unlike many agents who chase just once. I am probably one of the most annoying clients, as I have been working in the industry ...
read full review
Comment on agent fees
Excellent fees
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
Featured Review
0 people found
this helpful
I happened across Northwood 10 years ago when they first opened in Derby and I needed an agent for a fully managed let. Ever since then, they have remained helpful, cheerful and professional in all my dealings with them....
read full review
Comment on agent fees
Agent's fees are in line with the market if you want a fully managed and professional service
Was this helpful? Yes
Aug 10,2016
Minithumbup
By:
Aug 10,2016
Featured Review
0 people found
this helpful
We have used Northwood for many years for rental properties and deciding to sell one of them and also our own family home. We would like to say the advice and service we received was excellent and very proffesional. We would strongly recommend them....
read full review
Comment on agent fees
In line with others
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
Featured Review
0 people found
this helpful
This was my first buy to let property and so was in need of some guidance. Northwood Derby, in particular Wendy made the process extremley straight forward. The service I received was both professional, efficient, and made very simple for someone doing this for the first time. Thank you once again to the team at Derby....
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 04,2016
Minithumbup
By:
May 04,2016
Featured Review
0 people found
this helpful
Wendy & Carol offer an outstanding service along with their team from years of experience and knowledge of the housing and rental market in Derby. Their professionalism and commitment to me as a Landlord has been excellent. This has always given me peace of mind, security and an assurance of their full support at all times. They have managed my property well and have always found new tenants for me quickly. Rent collection and payments are also regular. I highly recommend them....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 29,2016
Minithumbup
By:
Mar 29,2016
1 people found
this helpful
Our principal contact was Wendy, who was really excellent. She was quick to understand what we wanted from the sale, talked us through every stage of the process, and always gave us sound advice when requested. She also kept us well informed at every stage of the process, was very professional at all times, and we always felt she had our best interests at heart, whilst also being very fair to the buyers. Technically, we were very satisfied with the exposure the property received, the way in w...
read full review
Comment on agent fees
The fees were fair in our opinion, and were only payable on completion of sale
Was this helpful? Yes
Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
this helpful
We were very pleased with the communication between the staff and us when we visited the office we were always greeted with a friendly smile it was a pleasure doing buisness....
read full review
Comment on agent fees
The fees were good
Was this helpful? Yes
Mar 09,2016
Minithumbdown
By:
Mar 09,2016
0 people found
this helpful
Fantastic agent I have used them for 10 years now and the service has always been first class. They have been so friendly and helpful every step of the way. I could not give them a higher recommendation....
read full review
Comment on agent fees
The fees are very reasonable for the quality personal service.
Was this helpful? Yes
Feb 20,2016
Minithumbup
By:
Feb 20,2016
0 people found
this helpful
Service was excellent and made my first experience of moving home easy and stress free. Everything was explained thoroughly and professionally. I have great confidence in their service and knowledge...
read full review
Was this helpful? Yes
Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
My relationship with Northwood was both as a Landlord through to eventually having them act as the estate agent to sell the same house they had let on my behalf. On the letting side they quickly found a tennant for the property who stayed in house until is was eventually sold. The tennant was very reliable and kept the house in very good condition. When I decided to sell the property they carried out the valuation promptly and took some great photos of the house which sold at my target price ...
read full review
Was this helpful? Yes
Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
An Absolutely Amazing Agency!. I rented my property through Northwood since 2009 and I have just recently sold the same property through them. They are and excellent agency. Wendy was amazing as was Tom and Carol. I have worked with a few of them through the years and have found them always to be, helpful, efficient, informative and most of all friendly. I have been living and travelling abroad for a few years but communication with Northwood has never been an issue no matter where I've been. I ...
read full review
Was this helpful? Yes
Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
Northwood Lettings in Derby have provided us with a professional and excellent service. They were in contact with us to ensure the correct certificates were in place and to ensure the terms of the let were adhered to by all parties. The staff are polite, knowledgeable and always followed swiftly any questions that we had. We would recommend Northwood to anyone wishing to receive a fully professional service....
read full review
Was this helpful? Yes
Sep 20,2015
Minithumbup
By:
Sep 20,2015
0 people found
this helpful
Great found us a tenant within 3 weeks tenants were very good and are now 18 months with us and are signing for another 6 months the staff were very helpfully at all times . We were with another agent who did not get one person to look at the flat in 4 months changed to Northwood tenant within 3 weeks...
read full review
Was this helpful? Yes
Sep 03,2015
Minithumbup
By:
Sep 03,2015
2 people found
this helpful
We have been letting our city centre flat through Northwood for several years and have experienced nothing but exceptional service. The team are always friendly and helpful, and efficiently resolve any issues before they become problems. The flat has not been empty at any point and the tenants that Northwood have found have taken good care of the property and paid rent promptly. The level of rent that Northwood have achieved for us is highly competitive and the service is second to none....
read full review
Was this helpful? Yes
Sep 02,2015
Minithumbup
By:
Sep 02,2015
2 people found
this helpful
Excellent customer care and a quality service provided - we have recommended Northwoods in Derby to friends and colleagues seeking to rent out property...
read full review
Was this helpful? Yes
Aug 31,2015
Minithumbup
By:
Aug 31,2015
2 people found
this helpful
I ommitted my 5* rating on my previous review so please amend it to excellent as it was done by mistake. As I said....thr service I received from Northwood Derby was second to none....
read full review
Was this helpful? Yes
Aug 31,2015
Minithumbup
By:
Aug 31,2015
0 people found
this helpful
I have used Northwood for over 9years as a landlord. I have always found them to be very professional, considerate and helpful. As a teacher working full-time, the service provided by Northwood has enabled me to rent out my house without worrying about any problems which may arise. All the staff at Northwood have sorted out any issues with the tenant promptly and efficiently. Thank you Northwood!...
read full review
Was this helpful? Yes
Aug 30,2015
Minithumbup
By:
Aug 30,2015
0 people found
this helpful
We used Northwood in Derby just over 18 months ago to rent out 2 properties we have. We had excellent service from both Karen & Wendy who were very thorough and made the process for letting the properties straight forward and simple. They were both very courteous and helpful and put us first as Landlords. Their rates were very reasonable (we had find tenants only) and their expertise excellent. We now have one property coming on the market again for let and had no hesitation in going bac...
read full review
Comment on agent fees
We found the fees were very reasonable for tenant find only.
Was this helpful? Yes
Aug 28,2015
Minithumbup
By:
Aug 28,2015
0 people found
this helpful
The overall service is second to none at Northwood Derby. I found Karen Wesson extremely professional and helpful and therefore would have no hesitation in recommending them....
read full review
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
1 people found
this helpful
Test review. This is a test. remember to ask allAgents to remove this test....
read full review
Was this helpful? Yes
Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
I would highly recommend the services of Northwood Derby as I consider the staff and company to be highly profficient, polite and professional. I have had dealings with many agents throughout the county and consider the work methods and professional manner in which their properties are maintained and regularly inspected to be second to non. All telephone queries and requests are dealt with quickly and any maintenance issues are prompty addressed. Anybody that requires letting management should i...
read full review
Was this helpful? Yes
Aug 19,2015
Minithumbup
By:
Aug 19,2015
0 people found
this helpful
We contacted Wendy at Northwood as we were looking to put our house on the market to sell. We had found our dream home and needed to move quickly. Wendy came out to see us the following day and our property went onto the market within 24 hours. We were really pleased with the marketing, and the photographs that were taken really showed our property off at its best. We received immediate interest in our property and very quickly had a number of viewings arranged. These were shortly followed b...
read full review
Was this helpful? Yes
Aug 17,2015
Minithumbup
By:
Aug 17,2015
3 people found
this helpful
The agent gave good advice on monthly rental level . Dealt with any concerns and queries from the tenant and myself efficiently. Re-marketed the property at a rate which is hopefully leading to a new tenant with no property downtime and minimal reinvestment ....
read full review
Was this helpful? Yes
Aug 14,2015
Minithumbup
By:
Aug 14,2015
1 people found
this helpful
We have emigrated to France and chose Northwood because of their professionalism, they were very easy to talk to and put our minds at rest, they understood the type of tenants that we wanted and found us a tenant very quickly and their service is second to none. Since we have moved to France we have felt relaxed knowing that the property is in their hands....
read full review
Comment on agent fees
Very good for the service they are giving
Was this helpful? Yes
Aug 14,2015
Minithumbup
By:
Aug 14,2015
1 people found
this helpful
We chose Northwood to sell our property and were impressed with the service throughout the whole process. The communication was excellent as we were kept updated following viewings and right through to completion. We would not hesitate in recommending Northwood or using them again in the future....
read full review
Was this helpful? Yes
Aug 13,2015
Minithumbup
By:
Aug 13,2015
2 people found
this helpful
I had a great experience with Northwood right from the start. I had a number of viewings before I decided on the right property. Tom was punctual, very professional and knowledgeable. He helped me find the right property and answered every single question I had straight away. Thank you Northwood Derby!!!...
read full review
Was this helpful? Yes
Aug 12,2015
Minithumbup
By:
Aug 12,2015
1 people found
this helpful
We can't recommend Northwood enough, they have been fantastic agents! They are a great team, they are pro-active, polite, quickly responsive to requests and have great communication. We used them as rental agents and subsequently to sell the house and they were fantastic in both roles. We would use this agents again without hesitation....
read full review
Was this helpful? Yes
Aug 10,2015
Minithumbup
By:
Aug 10,2015
2 people found
this helpful
Alice was very efficient when doing my references, she managed to move me into my property within 3 days which prevented me from having to stay in a hotel. Thank you Northwood!!!!!...
read full review
Was this helpful? Yes
Aug 10,2015
Minithumbup
By:
Aug 10,2015
1 people found
this helpful
Fab service from Northwood when I enquirered about viewing a Sales property. They were the first agent to call me as I sent quite a few requests out. Becky also took my details and will call me if anything else comes onto the market which I appreciate...
read full review
Was this helpful? Yes
Aug 06,2015
Minithumbup
By:
Aug 06,2015
1 people found
this helpful
The staff at Northwood always responded promptly to questions and issues and were most efficient in dealing with our sale- despite solicitor issues on behalf of the buyer and us being abroad on completion day. They even managed to trace a member of my family to get an alternative phone number for me as my phone was out of action! Good service, lovely staff, job done well!!!...
read full review
Was this helpful? Yes
Sep 19,2014
Minithumbup
By:
Sep 19,2014
0 people found
this helpful
I dealt with Wendy selling 2 properties and would have no issue using her and Northwood again in the future. They were very professional throughout and always at the end of the phone or email with any questions or updates throughout the whole process....
read full review
Was this helpful? Yes
Sep 16,2014
Minithumbup
By:
Sep 16,2014
0 people found
this helpful
Fantastic agent, would 100% use them again! I would definitely recommend Northwood Derby without doubt. They were always there when I had any queries and nothing was too much trouble. Everybody was so friendly and always gave me a massive warm welcome whether I called up or visited the shop personally. Prices are very reasonable and when visiting for inspections they were very respectful of personal belongings. Calls were always responded to and queries answered very quickly....
read full review
Was this helpful? Yes
Sep 14,2014
Minithumbup
By:
Sep 14,2014
0 people found
this helpful
Northwood were very professional and efficient in making communication. Calls were always responded to and queries answered. Prospective buyers of our property also commented on what a good agent we had in comparison to others that didn't even call them back. I highly recommend Northwood Derby and wouldn't hesitate to selling or letting a property through them again....
read full review
Was this helpful? Yes
Sep 04,2014
Minithumbup
By:
Sep 04,2014
1 people found
this helpful
Northwood have looked after our letting for over 3 years. service has been excellent and well worthy of 5 Gold Stars...
read full review
Was this helpful? Yes
Sep 03,2014
Minithumbup
By:
Sep 03,2014
1 people found
this helpful
We are very pleased with the service that Northwood Derby supply. Since giving our properties to them on a fully managed basis we have been stress free. The team there are excellent and go out of their way to solve any issues with the property that we may have. we have developed a very good relationship and therefore it makes the communication between us very good. They have never failed to get a property let for us and always find us the right tenant....
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £68,500
  • Max: £337,000

Letting
  • Min: £0
  • Max: £0

NALS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 1 5 1 11 0 0 0 2 0
Karen Wesson Karen Wesson
Customer Service Manager
12 reviews

About Karen No description set View full profile
Wendy Richards Wendy Richards
21 reviews

About Wendy No description set View full profile
Carol Collier Carol Collier
7 reviews

About Carol No description set View full profile
Tom Collier Tom Collier
7 reviews

About Tom No description set View full profile
Alice Lane Alice Lane
4 reviews

About Alice No description set View full profile
Steve Liguz Steve Liguz
0 reviews

About Steve No description set View full profile
Mandy Parker Mandy Parker
0 reviews

About Mandy No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

When you decide to rent a home, you need to budget not just for the monthly rent and household bills, but also the initial costs. Your agent will normally ask you to pay a deposit and an administration charge in addition to the rent. Deposit: The value of the deposit may vary depending on your personal circumstances, but will be equal to at least one month rent. When you find a property that you like, the agent may ask you to pay a reservation fee in order to process your application. The amount of this payment will form part of the total deposit if your application is successful. This payment is non-refundable should you not wish to progress with the application, but will be returned to you in the event the landlord is unable to proceed. When the tenancy starts, you will be asked to pay the balance of the deposit less any reservation fee paid already. This payment must be in cleared funds to enable the tenancy to commence. Administration Charge*: Once your offer is accepted, we ask you to pay an administration charge to cover the costs of referencing and initial checks, and a contribution towards the preparation of the tenancy agreement and inventory. Our charges are: I. Single person: £258.00 inc. VAT II. Couples: £366.00 inc. VAT III. Additional applicant: £108.00 inc. VAT

* This is a non-refundable payment of £200, should you not proceed with the tenancy we reserve the right to retain your reservation fee to meet any reasonable costs or loss of rent whilst the property was withdrawn from the market. This may apply whether you withdraw from the tenancy or are unable to proceed due to adverse references. Other charges: Depending on your personal circumstances and the progression of your tenancy, we may also ask you to pay other fees and charges. If we do, we will explain these to you at the time. Guarantor: If you are a student, are unemployed or on a low income, you will need a guarantor. We will charge a fee of £90.00 inc. VAT for carrying out reference checks on the guarantor. The guarantor will be asked to read your tenancy agreement and sign a guarantor agreement before the tenancy starts. Renewal Charge: Tenancies are normally renewed every six months. Each time you decide to renew the tenancy for a further term, a charge of £48.00 inc. VAT will be made. This amount is payable in advance, and must be received prior to a new contract being signed. Check out: A check out fee may apply depending on the type of property, please check for clarification as this fee may vary. Please note: at times we may accept payment for some of these fees by credit card. Should this be the case, there will be a charge added to reflect the amount that we will have to pay for the transaction. We will always tell you if we have to make any charges when accepting payments.
Last updated at 1:55 PM 20/08/2015 by allAgents

Complaints Procedure

If you are at all unhappy with the service you have received from us, please contact us in the first instance, either by visiting our offices, calling 01332 851570 or by e-mailing derby@northwooduk.com
Last updated at 1:55 PM 20/08/2015 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.