Cheltenham, GL52
4.9/5, 222 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

We cover all aspects of sales and lettings throughout Cheltenham, Tewkesbury & Gloucester and surrounding areas.We have a team of qualified and dedicated property managers who will take care of every process for the letting or sale of your property. show more We cover all aspects of sales and lettings throughout Cheltenham, Tewkesbury & Gloucester and surrounding areas.
We have a team of qualified and dedicated property managers who will take care of every process for the letting or sale of your property.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
11 - 15 Prestbury Road
Cheltenham
Gloucestershire
GL52 2PN
01242 587744

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £128,000 £348,500
Lettings 95% 95% £420 £1,852
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 3 113 8 11 0 8 1 6 0
Areas covered
  • GL52
  • GL19
  • GL53
  • GL20
  • GL54
  • GL21
  • GL50
  • GL51
  • GL1
  • GL2
  • GL3
  • GL4
  • GL18
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS DPS SAGEagent
Latest Properties

No Properties

Images & Videos

“The staff were very helpful throughout my ten......”

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Feb 01,2024
Minithumbup
Lisa
By: 'Stu'
Feb 01,2024
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The staff were very helpful throughout my tenancy. Lisa was very understanding of my situation and very helpful....
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By: Nicola Ponsford
Feb 05, 2024
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Many thanks for your review and glad you have been impressed with the service levels you have received. Kind Regards Nikki ...

“Excellent friendly service on both letting an......”

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Dec 09,2023
Minithumbup
By: 'Philip'
Dec 09,2023
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Excellent friendly service on both letting and property sale services....
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“Incredibly helpful & professional we are supr......”

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Nov 27,2023
Minithumbup
Lisa
By: 'Paul'
Nov 27,2023
0 people found
this helpful
Incredibly helpful & professional we are supremely happy with their service, ALL the ladies have been excellent. By far the most professional letting agents we have dealt with for a very long time....
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“I’ve been really happy with the way that Nort......”

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Nov 27,2023
Minithumbup
Lisa
By: 'A in Chelt'
Nov 27,2023
0 people found
this helpful
I’ve been really happy with the way that Northwood have looked after my property while I have been letting it . They have been great at communicating, and advising me. I’ve recently taken the property back which was a smooth process and it is ...
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“Very responsive and quick to fix any issues a......”

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Nov 05,2023
Minithumbup
MILLY
By: 'Jessica Entwistle'
Nov 05,2023
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this helpful
Very responsive and quick to fix any issues and queries....
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“You made our renting journey very seamless,Th......”

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Nov 01,2023
Minithumbup
MILLY
By: 'Chioma'
Nov 01,2023
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You made our renting journey very seamless,Thank you so much...
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“The service I received from Northwood was out......”

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Oct 31,2023
Minithumbup
MILLY
By: 'Lisa'
Oct 31,2023
0 people found
this helpful
The service I received from Northwood was outstanding. Lisa horsfall & Millie helped me every step of the way after being approved on my rental property, I was always updated on the progress of the required application & was always treated with friendly, professional advice . These two ...
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“Northwood are just excellent in rendering goo......”

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Oct 31,2023
Minithumbup
MILLY
By: 'chinonyerem'
Oct 31,2023
0 people found
this helpful
Northwood are just excellent in rendering good services, their communication and feedback are systems are excellent....
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“Outstanding 🌟...”

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Oct 31,2023
Minithumbup
MILLY
By: 'Emily'
Oct 31,2023
0 people found
this helpful
I have recently vacated a property that I had rented through Northwood, and I must say that the service provided by them from the very first viewing until my departure has been exemplary. Milly, in particular, has been outstanding throughout my tenure with Northwood....
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“Excellent professional service been a tenant ......”

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Oct 30,2023
Minithumbup
Lisa
By: 'Dave'
Oct 30,2023
0 people found
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Excellent professional service been a tenant with Northwood for over 4 years needed to find a new home due to landlord selling they were great in finding us a new home especially Lisa who was brilliant 👍👍👍...
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“Northwood are a great company very helpful an......”

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Oct 23,2023
Minithumbdown
MILLY
By: 'Neil'
Oct 23,2023
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Northwood are a great company very helpful and staff really friendly and professional , have been dealing with milly on every inspection highly professional and respectful....
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“Fantastic customer service...”

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Oct 19,2023
Minithumbup
MILLY
By: 'Rachel'
Oct 19,2023
0 people found
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I have been a tenant for several years and have rented through Northwood. The customer service provided by Milly has been exceptional and greatly appreciated....
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“Fantastic service...”

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Oct 18,2023
Minithumbup
MILLY
By: 'Max'
Oct 18,2023
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Fantastic experience from start to finish with Northwood. Special thanks to Milly who made the process super easy and stress free when moving into our new home!...
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“Excellent service from the team there handlin......”

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Oct 17,2023
Minithumbup
Lisa
By: 'Tim'
Oct 17,2023
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Excellent service from the team there handling all Issues large and small ! Thanks...
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By: Nikki Ponsford
Oct 17, 2023
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Thanks Tim for your comments . Always a pleasure to look after your property Kind Regards Nikki ...

“Can't fault the service and the standard of s......”

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Oct 17,2023
Minithumbup
selena
By: 'Craig'
Oct 17,2023
0 people found
this helpful
Can't fault the service and the standard of service from these agents. I have rented with various agents and Northwood are leaps and bounds above the rest. I highly recommend the team Selina was exceptional helpful as are the rest of the team....
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“Always friendly and professional staff...”

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Oct 17,2023
Minithumbup
selena
By: 'Niel'
Oct 17,2023
0 people found
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Always friendly and professional staff, good and efficient processes. A good firm to entrust your property to with good maintenance support and admin. Excellent customer service from the moment you walk in thanks to Selena Sissons....
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By: Nikki Ponsford
Oct 17, 2023
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Thank you Niel for your lovely comments and delighted you have acknowledged Selena as an outstanding member of the Northwood Cheltenham Team Kind Regards Nikki ...

“Having recently used Northwood Cheltenham for......”

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Oct 17,2023
Minithumbdown
Lin
Nikki
By: 'Christopher'
Oct 17,2023
0 people found
this helpful
Having recently used Northwood Cheltenham for the fifth time, I have yet again found the service to be second to none, professional, polite and highly efficient. Ms. Ponsford and team come highly recommended and will definitely use again, would encourage all to make this agent ...
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“Incredibly helpful and responsive, they went ......”

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Sep 24,2023
Minithumbup
By: 'Jai'
Sep 24,2023
0 people found
this helpful
Incredibly helpful and responsive, they went out of their way to help us bring our moving in date forward and have been nothing but friendly, efficient and communicative....
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“Nikki and the team at Cheltenham Northwood h......”

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Aug 24,2023
Minithumbup
By: 'lin'
Aug 24,2023
0 people found
this helpful
Nikki and the team at Cheltenham Northwood have been Fantastic !! Complicated sale but had my back and worked tirelessly to get sale done Highly recommend the. Cheltenham Northwood team wouldn't use anyone else...
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“The staff at Northwoods Cheltenham are all ve......”

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Aug 15,2023
Minithumbup
Lisa
Lin
By: 'Sue C T'
Aug 15,2023
0 people found
this helpful
The staff at Northwoods Cheltenham are all very friendly and professional always ready to help with any questions you may have I would recommend them to prospective tenants and Landlords alike....
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By: Nikki Ponsford
Aug 16, 2023
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Thank you for your lovely comments, it has been an absolute pleasure to have you as tenants and we wish you the very best in your future home. Kindest Regards Nikki ...

“We've had an excellent experience with Northw......”

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Aug 14,2023
Minithumbup
MILLY
By: 'Sophie'
Aug 14,2023
0 people found
this helpful
We've had an excellent experience with Northwood over the past 4 years. They've been reliable and responsive. We haven't had many difficulties in our rental property as they've kept things at a great standard, but when they've happened (investigation of a possible gas leak, help with ...
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By: Nikki Ponsford
Aug 15, 2023
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Thank you for such a glowing review and being amazing tenants :) Kindest Regards Nikki ...

“Excellent Service from Lisa...”

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Aug 08,2023
Minithumbup
Lisa
By: 'Markus'
Aug 08,2023
0 people found
this helpful
As first-time renters in the UK, there were a lot of things we needed guidance on and help with. Lisa and the team at Northwood have been extremely professional, patient, and responsive throughout the process of getting settled in our new home. Lisa especially understood ...
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By: Nikki Ponsford
Aug 09, 2023
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Thank you for your kind words Markus and glad you have been so pleased with the service to date. We very much look forward to having you as tenants and hope you settle in well to your new home Kind Regards Nikki ...

“Milly was a superstar!...”

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Jul 28,2023
Minithumbup
MILLY
By: 'Elysia'
Jul 28,2023
0 people found
this helpful
As a tenant I have just rented through Northwood and so far we have been really impressed. Thanks to Milly we have found our perfect property and the whole process has been completely stress free. Thanks so much!...
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“Very prompt and very polite, overall leading ......”

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Jul 14,2023
Minithumbup
MILLY
By: 'Richard Shaw'
Jul 14,2023
0 people found
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Very prompt and very polite, overall leading to a pleasant experience....
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“First time renter...”

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Jul 11,2023
Minithumbup
MILLY
By: 'Conrad'
Jul 11,2023
0 people found
this helpful
As a first-time renter I was a little daunted by the whole experience. However, meeting Milly at the property, she completely put us at ease, explaining the whole process. We are now very much looking forward to moving into our new home in August found ...
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By: Nikki
Jul 11, 2023
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Thank you for your lovely comments . We are looking forward to welcoming you Kind regards Nikki ...

“Overall experience is certainly a 5 star, as ......”

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Jul 04,2023
Minithumbup
MILLY
By: 'Noah'
Jul 04,2023
0 people found
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Overall experience is certainly a 5 star, as first time renters it was definitely nerve racking but Milly explained everything very well and made us feel at ease and confident with our decision....
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“Excellent service from Northwood could not fi......”

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Jul 01,2023
Minithumbdown
Lisa
Nikki
By: 'David Williams'
Jul 01,2023
0 people found
this helpful
Excellent service from Northwood could not find a better agent to of rented from Nikki, Lisa and the whole team made our tenancy of 7 years amazing always there for us. Really sad to leave you guys and we will always be looking to come back ...
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“So far we have had an excellent service with ......”

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Jun 21,2023
Minithumbup
Nikki
By: 'Lucy'
Jun 21,2023
0 people found
this helpful
So far we have had an excellent service with Northwood. They have been supportive and responsive in helping us to secure a rented property in a very competitive market as the house we are currently in is being sold....
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“Lisa's help throughout our short tenancy was ......”

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Jun 19,2023
Minithumbup
Lisa
By: 'Andrea'
Jun 19,2023
0 people found
this helpful
Lisa's help throughout our short tenancy was always friendly and professional. The property was of a high standard, very well maintained...
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“Very Helpful...”

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May 23,2023
Minithumbup
By: 'Ashleigh'
May 23,2023
0 people found
this helpful
So helpful at arranging a last minute viewing and empathetic to situation. Knowledgable about the property, very welcoming on arrival to viewing and easy to chat with about the property. Was happy to answer any questions and have a good insight about the process....
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Staff picture Nikki
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Staff picture Lin
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Staff picture Patricia
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Any complaints must be in writing addressed to the Director who will respond in writing within 10 working days .
Last updated at 2:21 PM 05/07/2018 by allAgents

Awards won by Northwood, Cheltenham GL52 2PN



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Northwood

Branch - Cheltenham, GL52