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    Nikki
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    Laura
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    Lyndsey
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    Emily
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    Maxine
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    Gilli
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    Erica
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    Gordon Adamson
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    Elaine
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    Jenna
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    Kerry
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    Georgina
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    Gaynor
Carlisle's Award Winning Agent!! Whether Selling or Letting your property, when using Northwood Carlisle, you do so with the confidence that you are using the best agent in Carlisle and Cumbria following our success at The British Property Awards 2017. As Carlisle's leading estate agent, we're a professional team of local, friendly experts who are passionate about property and really put our knowledge to work. We offer the full range of sales, lettings and property management. Our team is Read full description...genuinely committed to guiding you through the process of letting or selling in Carlisle in a way that is as successful and stress-free as possible. LETTINGS For landlords who are thinking of letting their property in Carlisle or the surrounding area, don't accept vacant periods or rental arrears on your property. Our Guaranteed rent scheme takes all the risk and hassle away. It's the perfect 'let and forget' solution. We also offer a variety of property management schemes ranging from the traditional fully manged or our tenant find scheme. For a no obligation market appraisal of your rental property, call our team today. We are the agent of choice in Carlisle with one in five rental properties let by us*. Check our customer reviews at All Agents / Google Reviews SALES We offer our clients a bespoke service designed to sell your property at the highest price in the quickest time. There are no up front costs and we even pay for the EPC and floor plan. We specialise in accompanied viewings meaning you don’t need to be present when selling your property. We also can offer a virtual tour of your property.* Call our team today for a free valuation of your property. TENANTS OR BUYERS If you're a tenant or purchaser looking for your next home, take a look at the properties that are currently available, use the My Northwood account to set up email property alerts or alternatively get in touch to register your details. So whether you have a specific lettings or sales question, want some honest advice or are ready to go for it, get in touch with one of the team today. We are proud to have Client Money Protection in place and are members of SafeAgent, NALS and The Property Ombudsman *Rightmove report 1st January - 11th December 2017 *Terms and conditions apply
Northwood

2 Crosby Street Carlisle
Cumbria
CA1 1DQ

01228 534 000

“ Hassle free... ”

Jun 30,2018
Minithumbup
Erica
By: 'Angelina'
Jun 30,2018
0 people found
this helpful
The agency is very professional at all times, I have been renting my property for 9years with no complaints , the staff are lovely when they come for house inspection....
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Was this helpful? Yes

“ Always extremely friendly and helpful.... ”

Jun 29,2018
Minithumbup
Jenna
Laura
By: 'Rebecca C'
Jun 29,2018
0 people found
this helpful
The staff are always overly helpful and attentive. Any issues raised are sorted in a timely manner with the highest quality of customer service given....
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“ Helpful and understanding at all times... ”

Jun 20,2018
Minithumbup
Elaine
Emily
By: 'Lucy'
Jun 20,2018
0 people found
this helpful
I moved to Carlisle from out of area and Elaine was more than helpful when it came to finding my new home. She was patient and happily accommodated as much as she could which was greatly appreciated. Since moving in I've had no issues ...
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“ Helpful and listened to my needs inside out... ”

Jun 12,2018
Minithumbup
Nikki
By: 'Craig'
Jun 12,2018
0 people found
this helpful
Really friendly lady, told me lots of information about the property and the local area, also let me know the property history and what it's potential was once it had all been done up. I'm singing her praises I know but she's ...
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Was this helpful? Yes

“ Sales negotation... ”

Jun 08,2018
Minithumbup
Nikki
By: 'Stuart Jardine'
Jun 08,2018
0 people found
this helpful
Friendly, professional, excellent interpersonal skills and customer feedback. Nicki attended the property when it was initially placed on the market and was therefor totally familiar with the property when discussing it with potential customers. The overall service and subsequent attention to detail on all aspects ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“ Just what a customer expects Γ°ΒŸΒ‘Βˆ... ”

May 30,2018
Minithumbup
Erica
Laura
By: 'Great costomer service.'
May 30,2018
0 people found
this helpful
Very prompt , kind and respectful service by entire Northwood team . Staff always ready to help with a smile . I would definitely recommend Northwood....
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Comment on agent fees
Good
Was this helpful? Yes

“ Review... ”

May 24,2018
Minithumbup
By: 'Amanda Quinn'
May 24,2018
0 people found
this helpful
All staff are pleasant and amenable. Nothing is too much trouble. The inspections are valuable and put my mind at rest. Good communication....
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Comment on agent fees
Appropriate
Was this helpful? Yes

“ Rakesh Jagota... ”

May 21,2018
Minithumbup
Laura
Erica
By: 'Rakesh Jagota'
May 21,2018
0 people found
this helpful
Thanks for your help Girls you been always great I hope same in future can't thanks enough thanks so much...
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“ Good... ”

May 18,2018
Minithumbdown
By: 'Stephen Whittle'
May 18,2018
0 people found
this helpful
Not a problem with the service, it was professional and efficient with understanding to boot. The property was value for money....
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“ Efficient/Reliable... ”

May 17,2018
Minithumbup
Erica
By: 'Cat'
May 17,2018
0 people found
this helpful
Friendly, knowledgeable and efficient. I cannot fault the service I received and carry on receiving from Northwood Carlisle. They are always at hand for advice and provide a trustworthy and effective service. I would highly recommend....
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“ Always a positive experience in the Carlisle Branch... ”

May 12,2018
Minithumbup
Erica
By: 'FGM'
May 12,2018
0 people found
this helpful
Whilst I am happy with my experience at Carlisle I must highlight Erica in particular as often going the extra mile to resolve any issues I have had....
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Comment on agent fees
I think that the management fees are higher than some but don't know enough to comment further.
Was this helpful? Yes

“ Thank you... ”

May 11,2018
Minithumbup
Kerry
By: 'Margaret Wilton'
May 11,2018
0 people found
this helpful
Kerry is professional, competent and very efficient. She helped us to make the decision that Northwood is the leading letting agent in the area. I have to add that all the staff are very polite and helpful and answer any problems very promptly. Kerry also ...
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes

“ Very helpful... ”

May 10,2018
Minithumbup
Maxine
By: 'Sarah'
May 10,2018
0 people found
this helpful
Maxine is always very helpful and always assists with my queries quickly and efficiently. Would recommend Northwood to friends and friends and have done....
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“ Fantastic service as always!... ”

May 10,2018
Minithumbup
Gaynor
By: 'Carlisle tenant'
May 10,2018
0 people found
this helpful
I have been a tenant many times and have always come to Northwood to look for properties as I know they will provide 1st class service....
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Was this helpful? Yes

“ All the staff in the Carlisle Northwood office have offered great customer service, they are friendly, efficient and extremely professional... ”

May 09,2018
Minithumbup
By: 'S. Edwards'
May 09,2018
0 people found
this helpful
I have been a customer with Northwood for nearly five years. During this time I have found the staff to be consistently great. They deal with any problem effectively and efficiently and as a single parent this gives me a great peace of mind to ...
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Comment on agent fees
Agents fees are reasonably priced in a competitive market
Was this helpful? Yes

“ Really pleased... ”

May 08,2018
Minithumbup
By: 'S Borg'
May 08,2018
0 people found
this helpful
This is the first time I have rented through an estate agent and I am really pleased with the overall experience. My emails have been answered quickly in order to allow me to prepare things for my move and everyone at the office has been ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Highly recommend... ”

May 08,2018
Minithumbup
By: 'Gemma'
May 08,2018
0 people found
this helpful
I've always found the staff to be very helpful and easy to contact by either phone or email. I would have no hesitation in recommending that others rent through Northwood....
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Comment on agent fees
Good. Similar to most other agents.
Was this helpful? Yes

“ Great service and a pleasure.... ”

May 03,2018
Minithumbup
Maxine
Erica
By: 'Russell Blaylock'
May 03,2018
0 people found
this helpful
Having delt with Northwood for some years. I find everything fine and professional. Carlisle has been a great help and offered a great service with gooo staff....
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Comment on agent fees
Good but need guaranteed rent needs to be increased automatically and never is!
Was this helpful? Yes

“ Northwood - Carlisle... ”

May 03,2018
Minithumbup
Erica
By: 'R Spence'
May 03,2018
0 people found
this helpful
Northwood - Carlisle provide a fantastic service. The team are professional, responsive and efficient especially Erica. We are impressed and pleased with the ongoing service they provide as Letting Agents....
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Comment on agent fees
The Agents fees are competitive and good value for the service they provide.
Was this helpful? Yes

“ Highly recommend professional estate agents... ”

May 03,2018
Minithumbup
Erica
Kerry
By: 'Nicole'
May 03,2018
0 people found
this helpful
All the staff at Northwood I've had contact with have always been extremely helpful and polite, everyone at the office has always been flexible towards the needs of myself as a tenant....
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Comment on agent fees
very good
Was this helpful? Yes

“ 5-star service!... ”

May 02,2018
Minithumbup
Emily
By: 'William'
May 02,2018
1 people found
this helpful
This was my first interaction with Northwood. I was lucky enough to meet with Emily on my first visit. Emily guided me through the whole process. We settled on 2 properties to view. She arranged for the 2 viewings which were efficiently organised. Having choosen one of ...
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Comment on agent fees
Reasonable for the level of service provided.
Was this helpful? Yes

“ 2 melbreak ave... ”

Apr 30,2018
Minithumbup
Emily
By: 'Mr and mrs campbell'
Apr 30,2018
0 people found
this helpful
This letting agent helped us view our property she was very helpful helped us get our home i would recommend them 100%...
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Was this helpful? Yes

“ review... ”

Apr 30,2018
Minithumbup
Erica
Elaine
By: 'Ebbatson'
Apr 30,2018
0 people found
this helpful
Northwood provide excellent professional service from all staff, and we have had great support with the tenants we have had in the property....
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Was this helpful? Yes

“ Customer service... ”

Apr 28,2018
Minithumbup
Elaine
Erica
By: 'Danielle'
Apr 28,2018
0 people found
this helpful
The service received from Northwood Carlisle has been superb. They are friendly, approachable and professional. Any queries are responded to quickly and concisely....
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Was this helpful? Yes

“ Securing rental... ”

Apr 25,2018
Minithumbup
Emily
Erica
By: 'George'
Apr 25,2018
0 people found
this helpful
Emily was very polite and professional in helping myself and wife when paying holding deposit for new rental property explaining how everything worked and next steps. We had a couple questions about house and area which Emily wasn't sure of answers but was very ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Excellent... ”

Apr 24,2018
Minithumbup
Erica
Nikki
By: 'Emily Harrison'
Apr 24,2018
0 people found
this helpful
Erica and the girls in the office we're excellent and very helpful. We were made to feel so welcome. I would highly recommend Northwood....
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Was this helpful? Yes

“ Great Service... ”

Apr 24,2018
Minithumbup
Georgina
By: 'Andy B'
Apr 24,2018
0 people found
this helpful
Gordon and the team at Northwood are great at what they do I normally deal with Georgina who knows this industry inside out and is always on hand to look after my rental portfolio and do all the work for me....
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Comment on agent fees
Their fees are low compared to others
Was this helpful? Yes

“ Excellent customer service... ”

Apr 24,2018
Minithumbup
Erica
Laura
By: 'Louise Bennett'
Apr 24,2018
0 people found
this helpful
We have been with Northwood for a number of years and are very happy with the service received. The staff at Carlisle are always helpful, quick to respond to queries and solve any problems....
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Comment on agent fees
On par with other agents
Was this helpful? Yes

“ Wonderful... ”

Apr 24,2018
Minithumbup
Nikki
By: 'Pauline'
Apr 24,2018
0 people found
this helpful
Brill service very professional positive attitude with can do approach nothing too much trouble good understanding of the market and customer needs. Bright and bubble with all the skills to do a wonderful job. BIG thank you and thumbs up....
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Comment on agent fees
N/A
Was this helpful? Yes

“ Rentals... ”

Apr 17,2018
Minithumbup
Erica
Laura
By: 'House rentals'
Apr 17,2018
0 people found
this helpful
We have used Northwood for our rentals for a number of years now and have always had friendly reliable service from all the girls and Gordon x...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • CA1
  • CA2
  • CA3
  • CA4
  • CA5
  • CA6
  • CA8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£77,000
  • Max: Β£450,000

Letting
  • Min: Β£0
  • Max: Β£0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
55 0 55 3 12 0 5 0 3 0
Staff picture Nikki
(5)

Staff picture Laura
(5)

No image available Lyndsey
(0)

No image available Emily
(4)

Staff picture Maxine
(26)

Staff picture Gilli
(11)

Staff picture Erica
(31)

Staff picture Gordon Adamson
(21)

Staff picture Elaine
(4)

Staff picture Jenna
(4)

Staff picture Kerry
(9)

No image available Georgina
(3)

No image available Gaynor
(1)

Fees

http://www.northwooduk.com/estate-agents/carlisle/lettings/our-fees
Last updated at 2:02 PM 25/06/2018 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:02 PM 25/06/2018 by allAgents

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Branch - Carlisle, CA1

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