Bristol, BS3
4.9/5, 240 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
93% lettings fee satisfaction
Northwood we go Over & Above to make sure you get the most out of your property.As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of ... show more Northwood we go Over & Above to make sure you get the most out of your property.

As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.

LETTINGS​
For Landlords who are thinking of letting their property in B​ristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.

S​ALES​
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.​


TENANTS OR BUYERS​
We believe that in order to achieve the right property for you it's vital to understand your particular needs to ​​​​​​​make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
271 North Street
Bedminster,Bristol
Avon
BS3 1JN
0117 963 5777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £130,000 £529,600
Lettings 93% 93% £360 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
64 1 153 2 5 0 6 0 9 0
Areas covered
  • BS1
  • Bristol
  • BS2
  • BS3
  • BS4
  • BS5
  • BS6
  • BS7
  • BS8
  • BS9
  • BS10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Latest Properties
Images & Videos

“Great service, very friendly and professional......”

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Sep 16,2020
Minithumbup
Lily
By: 'Rachael rhodes'
Sep 16,2020
0 people found
this helpful
Great service, very friendly and professional staff. They are always willing to help and awnser questions. Kept up to date with tenancy arrangements. Very happy with the service I have recieved....
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“Easy application and lovely communication! L......”

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Sep 09,2020
Minithumbup
Lily
By: 'Carine Florentino Nunes'
Sep 09,2020
0 people found
this helpful
Easy application and lovely communication! Lily always friendly and willing to help me with my doubts! Thank you very much!...
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“Its the first time i have used Northwood and ......”

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Sep 09,2020
Minithumbup
Hannah
By: 'Dave Laken'
Sep 09,2020
0 people found
this helpful
Its the first time i have used Northwood and my first impressions are excellent. To date i have received an excellent and professional service with a personal touch - thoroughly recommended. Adrian, Hannah, Lily and Matt have been excellent....
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“Professional but Personable...”

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Sep 07,2020
Minithumbup
Hannah
By: 'James Kingston'
Sep 07,2020
0 people found
this helpful
Northwood sold our house for us in the Summer of 2020. The Northwood team on North Street were patient and reassuring throughout, and our buyers would have appreciated having them there during the process. David marketed our house expertly and achieved in excess of the asking ...
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“Great service and fast response to enquiries ......”

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Aug 31,2020
Minithumbup
Lily
Matt
By: 'Mark'
Aug 31,2020
0 people found
this helpful
Great service and fast response to enquiries (e.g. security codes, utility meter locations). Also inspections are performed quickly and punctually....
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“Really great agency! We had Lily as our main ......”

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Aug 24,2020
Minithumbup
Lily
By: 'Jaz Kelly'
Aug 24,2020
0 people found
this helpful
Really great agency! We had Lily as our main agent and she was so friendly and helpful, Keeping us informed and answering our queries every step of the way. Everything was sorted for us really quickly and Lily made the experience as stress free as ...
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“Change of tenants...”

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Aug 21,2020
Minithumbup
Matt
Lily
By: 'Donna Gallagher'
Aug 21,2020
0 people found
this helpful
Northwood handled a change of tenancy for me. Hannah, Lily and Matt H were extremely flexible, professional and responsive at every stage of the process. I don't hesitate to recommend Northwood....
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“Lily is always cheerful and gives a warm welc......”

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Aug 21,2020
Minithumbup
Lily
By: 'Satisfied customer'
Aug 21,2020
0 people found
this helpful
Lily is always cheerful and gives a warm welcome when we ring or call in to the office. The office feels welcoming and if I ever leave a message with Lily,it gets passed on and any questions or problems are dealt with in a ...
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“Very helpful, got things sorted quickly, real......”

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Aug 20,2020
Minithumbup
Lily
By: 'Gary scriven'
Aug 20,2020
0 people found
this helpful
Very helpful, got things sorted quickly, really good at her job. Would definitely recommend using lily, and would use again if we needed to rent anywhere else in the future....
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“Professional and friendly service!...”

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Aug 20,2020
Minithumbup
Lily
By: 'Megan Mitchell'
Aug 20,2020
0 people found
this helpful
Lily and the team at Northwood have been great in helping us find a flat, even though we're on the otherwise of the country! Quick response time on all questions and very helpful....
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“I have been using Northwood lettings for 10 y......”

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Aug 20,2020
Minithumbup
Lily
By: 'filippo bavetta'
Aug 20,2020
0 people found
this helpful
I have been using Northwood lettings for 10 years now, very professional easy to deal with and if you need advice always ready to help and reasonable fees....
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“I am absolutely delighted with Northwood ! Fr......”

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Aug 20,2020
Minithumbup
Lily
David
By: 'Lauren Poole'
Aug 20,2020
0 people found
this helpful
I am absolutely delighted with Northwood ! From start to finish they were so professional and answered every single phone call, question and email we sent. I can’t thank Lily enough, she was there every step of the way and made the whole process of ...
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“it's been refreshing over the last 15 or so m......”

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Aug 20,2020
Minithumbup
Lily
Hannah
By: 'John Moody'
Aug 20,2020
0 people found
this helpful
it's been refreshing over the last 15 or so months to have had excellent service from all Northwood staff. They have been very straightforward, friendly and helpful, especially those I've had most contact with, Lily Chapman, Hannah Drummond and Matthew Hodge....
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“Lily was very welcoming and so helpful.Her q......”

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Aug 19,2020
Minithumbup
Lily
By: 'Sarah Mckenzie'
Aug 19,2020
0 people found
this helpful
Lily was very welcoming and so helpful. Her quick response to email/calls and guidance made me so reassured. Thank you so much lily ❤️...
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“Renting my property through Northview...”

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Aug 19,2020
Minithumbup
Lily
Matt
By: 'Jack Watters'
Aug 19,2020
0 people found
this helpful
Northview have been letting my property in Shirehampton for a year now and I have found them to be superb throughout. The initial consulting and onboarding phase was thorough, personable and professional, which was important to me as I had never rented a property previously ...
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“Lily was a pleasure to deal with, very respon......”

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Aug 19,2020
Minithumbup
Lily
By: 'Bailey Melvin Teng'
Aug 19,2020
0 people found
this helpful
Lily was a pleasure to deal with, very responsive and professional. I would recommend her and Northwood Bristol to any tenant....
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“I am very pleased to have signed a tenancy wi......”

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Aug 13,2020
Minithumbup
Lily
By: 'Raffael Thatcher'
Aug 13,2020
0 people found
this helpful
I am very pleased to have signed a tenancy with Northwood. Myself and my partner were shown a property by Lily Chapman, she was very professional and answered all of our queries at the viewing. We accepted the property and Lily has been nothing but ...
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“The agent I met at the property was really ni......”

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Aug 12,2020
Minithumbup
By: 'Kerry Haines'
Aug 12,2020
0 people found
this helpful
The agent I met at the property was really nice answered all my questions and really helpful. Really easy application process and was in within just over a week would definitely recommend....
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“We had a positive experience with Lily and Ad......”

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Aug 11,2020
Minithumbup
By: 'Thomas Glover'
Aug 11,2020
0 people found
this helpful
We had a positive experience with Lily and Adrian at Northwood. Lily was responsive to our enquiries, and was professional and friendly. Adrian conducted our viewing very well and all the necessary precautions were take in line with COVID social distancing regulations. We would highly ...
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“Very responsive...”

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Aug 10,2020
Minithumbup
Lily
By: 'Max piech'
Aug 10,2020
0 people found
this helpful
Responded to all my queries very fast and provided excellent customer service. Everything got sorted quickly and with no hassle. Would definitely recommend...
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“Thankyou so much Northwood Bristol !...”

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Jul 14,2020
Minithumbup
Lily
Hannah
By: 'Nicola Wilton-Baker'
Jul 14,2020
0 people found
this helpful
We would like to thank Northwood Bristol SO MUCH for helping us move into our first home together ! Renting can be a very stressful process but we were delighted with how simple Northwood made it for us. Thankyou especially to Lily and Hannah for how ...
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Was this helpful? Yes
By: Lily
Jul 15, 2020
View all comments (1)
Thank you very much for the lovely review. ...

“Hannah Drummond was very kind and helpful. Sh......”

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Jul 10,2020
Minithumbup
Hannah
By: 'Beth Main'
Jul 10,2020
0 people found
this helpful
Hannah Drummond was very kind and helpful. She was very flexible and supportive at a time of indecision for me. I am very appreciative....
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Was this helpful? Yes

“Easy straightforward letting process. Really ......”

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Jun 29,2020
Minithumbup
Lily
By: 'Shelby'
Jun 29,2020
0 people found
this helpful
Easy straightforward letting process. Really quick & easy Helpful friendly staff, kept in contact each step of process. Recommend as a company...
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“Northwood estate agents is amazing and lovely......”

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Jun 25,2020
Minithumbup
Lily
By: 'Jade Delaney'
Jun 25,2020
0 people found
this helpful
Northwood estate agents is amazing and lovely staff there too! We applied for a house 2 weeks ago and we are moving in today, we spoken to Lily from Northwood and she has helped us a lot! Lily is a lovely lady and I couldn’t ...
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“It's incredibly rare for me to write a review......”

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Jun 23,2020
Minithumbup
Lily
By: 'Luke D'
Jun 23,2020
0 people found
this helpful
It's incredibly rare for me to write a review, though this is an exception. Estate/letting agents pre the fee ban where a nightmare to deal with, though I have to give credit when credit is due. Lily at Northwood on North Street Bristol was ...
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“First Class Service!...”

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Mar 25,2020
Minithumbup
By: 'Michael Deane'
Mar 25,2020
0 people found
this helpful
First Class service! Well done Marlene and Team for the smooth running of our Buy to Let in Bridgwater. We have peace of mind knowing that it is in such good hands. Repairs and Maintenance are all dealt with promptly! First Class Service as Always ...
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“Great experience in initial letting of the pr......”

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Mar 09,2020
Minithumbup
Lily
By: 'Sam Richings'
Mar 09,2020
0 people found
this helpful
Great experience in initial letting of the property, being thorough and informative. Lily & Northwood's aftercare whilst being a tenant has also been fantastic....
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“Very helpful...”

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Mar 05,2020
Minithumbup
Matt
Lily
By: 'jack price-darbyshire'
Mar 05,2020
0 people found
this helpful
Matthew was really polite and helpful. Told us exactly what needed to be done when moving out and even provided pictures. Was a really nice touch that we were allowed to go back after the inspection and rectify any problems rather than automatically get charged....
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“Marlene at Bristol Northwood is always polit......”

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Mar 03,2020
Minithumbup
By: 'Gary w'
Mar 03,2020
0 people found
this helpful
Marlene at Bristol Northwood is always polite and a pleasure to deal with! Thank you ! I have used other agents in the past, but I’m so happy now I’ve found Northwood, I won’t be going anywhere else now!...
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“thank you northwood...”

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Mar 03,2020
Minithumbup
Matt
Hannah
By: 'Kerrie white'
Mar 03,2020
0 people found
this helpful
The guys at Northwood Bristol are friendly & helpful, can’t do enough to help you! I had an electrical fault at my property recently, I spoke to lily and she organised a lovely electrician to attend and fix the fault the same day! Thank you ...
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Staff picture Lily
(92)
Staff picture Hannah
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Staff picture Matt
(31)
Staff picture Matthew
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaint Handling Procedure

Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.

We have a standard procedure for handling complaints which is as follows:

1. Making an initial complaint

Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.

2. Making a formal complaint

If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.

Write to us

FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT

E-mail us

customerservice@northwooduk.com

3. Receiving your complaint

We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.

4. Resolving your complaint

We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake


5. Property Ombudsman Review

If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 11:53 AM 30/03/2017 by Matthew Hodge

Awards won by Northwood, Bristol BS3 1JN


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Northwood

Branch - Bristol, BS3