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    Paul Cullip
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    Emma Smith Gina Budd
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Northwood

62 Church Street Hove, Brighton
Brighton and Hove
BN3 2FP

01273 715890

Nov 17,2015
Minithumbdown
By:
Nov 17,2015
1 people found
this helpful
On a so called ''guaranteed rent " scheme, Northwood Brighton failed to make rent payments on 6 different occasions over two years. Each time I was promised it would be sorted out, only for it to happen again and again. I was promised re-inbursement for bank fees incurred and this has still not happened. Even worse, I returned to the property after being overseas to find more than half of the furniture left in the property missing, and they had no idea about it. Not just bits and pieces...
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What agent could do to change your mind?
Return my communications and pay me the money they owe me, give me some answers on how all that furniture can just walk out the door on their watch!
Was this helpful? Yes
Oct 01,2015
Minithumbup
By:
Oct 01,2015
0 people found
this helpful
As a tenant I am very pleased with the service I have received over the past two years since I have moved to Brighton. Since the first day, the staff at Northwood office in Brighton have demonstrated to be very reliable in all respects. With regard to property maintenance, in particular, Emma has always been very responsive and efficient every time there was a problem in the flat (a pipe leaking, shower malfunctioning etc.) and every time the problem has been sorted out quickly. I would certainl...
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Was this helpful? Yes
May 15,2015
Minithumbup
By:
May 15,2015
2 people found
this helpful
All problems or issues with the flat that arose were dealt with quickly and without question. Any of the staff that we spoke to were also very nice and helpful. Best letting agent we have used in Brighton....
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Jul 28,2014
Minithumbdown
By:
Jul 28,2014
2 people found
this helpful
Absolutely appalling service. Avoid using this agency at all costs. By far the most incompetent agency I have ever dealt with, they take months to action any issue you have with a flat. They dont have any decent contractors/traders when issues go wrong. I had multiple issues with my flat, including security issue that they took 4 months to action. Completely unacceptable. Useless property managers, I had to basically chase / call do everything myself. Staff have no organisational skills between ...
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Comment on agent fees
Fees were expensive around the 200pounds mark, which I would expect a fantastic service to be provided for this which it certainly was not.
Was this helpful? Yes
By: Wendy
Oct 08, 2014
View all comments (1)
Dear Dave, Thank you for your feedback. A little confused as the only property this could be was contracted to a female. The tenant in question had previously worked in lettings and we arranged a rent free period to compensate the tenant in this case. We are always improving our service and have made several changes based on the feedback from this let.....
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Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Paul Cullip - upload your photo Paul Cullip
2 reviews

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Emma Smith Gina Budd - upload your photo Emma Smith Gina Budd
1 reviews

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Last updated at 10:19 AM 10/04/2015 by allAgents

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Last updated at 10:19 AM 10/04/2015 by allAgents

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