No description for branch.
Northwood

207-211 Rosemount Place Aberdeen
Aberdeen City
AB25 2XS

01224 218450
Visit Website

Properties for Sale
Properties to Rent

“ Excellent service... ”

Jun 21,2018
Minithumbup
By: 'Gabriela'
Jun 21,2018
0 people found
this helpful
A special thank you for wonderful help and amazing customer care!!! Great support and dealt with in the most professional manner. Good to see someone going the extra mile when needed. Many thanks xx...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Matt Pullinger
Jun 21, 2018
View all comments (1)
Many thanks for your positive review I will be sure to share this feedback with the team. ...

“ Great Communication... ”

Jun 18,2018
Minithumbup
By: 'Emma'
Jun 18,2018
0 people found
this helpful
Abigail is always great with keeping me up to date either by phone or email. If i have any queries she always does her best to get back to me ASAP....
read full review
Was this helpful? Yes
By: Matt Pullinger
Jun 18, 2018
View all comments (1)
Many thanks for your positive review, I will be sure to share your feedback with the team. ...

“ Happy Landlord... ”

May 31,2018
Minithumbup
By: 'June'
May 31,2018
0 people found
this helpful
As a landlord I am happy with all aspects of Northwood. They respond to me in a timely manner and can always answer my queries. Abigail introduced me to Northwood and they now manage both of my properties. She also helped get them rented out ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Matt Pullinger
Jun 06, 2018
View all comments (1)
Many thanks for your positive review, we are delighted to be of continued service to you. Best regards Matt Pullinger ...

“ Great Service... ”

May 23,2018
Minithumbup
By: 'Livingstone'
May 23,2018
0 people found
this helpful
Prompt and reliable service from the team at Northwood, Abigail and Juliet who deal with my property are always quick and efficient, they take care of everything for me, just want to want in a letting agents. Nothing is too much trouble for the team...
read full review
Was this helpful? Yes
By: Matt Pullinger
May 23, 2018
View all comments (1)
Many thanks for your positive review! Best regards Matt Pullinger ...

“ Viewing on king street... ”

May 11,2018
Minithumbup
By: 'Lewis'
May 11,2018
0 people found
this helpful
Kerryn was fantastic when showing myself but around a property yesterday; she was very well informed and polite and courteous throughout our interaction. Thank you again for your help, Kerryn....
read full review
Was this helpful? Yes
By: Matt Pullinger
May 14, 2018
View all comments (1)
Many thanks for your positive feedback, I will be sure to share this with the team, Matt Pullinger ...

“ Excellent service... ”

May 11,2018
Minithumbup
By: 'Alison'
May 11,2018
0 people found
this helpful
Abigail has always provided professional and helpful service in my dealings with her. She has always replied to my emails promptly and all transactions have gone through with ease....
read full review
Was this helpful? Yes
By: Matt Pullinger
May 14, 2018
View all comments (1)
Many thanks for your positive feedback, I will be sure to share this with the team, Matt Pullinger ...

“ Fantastic service!... ”

May 10,2018
Minithumbup
By: 'Lewis'
May 10,2018
0 people found
this helpful
Northwood lettings are a pleasure to deal with. I particularly enjoy dealing with Abigail, she is always available to speak with me and ensures I am paid on time every month. I recently requested a statement for the tax year and received it on the ...
read full review
Comment on agent fees
Good!
Was this helpful? Yes
By: Matt Pullinger
May 10, 2018
View all comments (1)
Many thanks for your positive review, I will share this with the team it is much appreciated. Matt Pullinger ...

“ Great Service... ”

May 10,2018
Minithumbup
By: 'Livingstone'
May 10,2018
0 people found
this helpful
Prompt and reliable service from the team at Northwood, Abigail and Juliet who deal with my property are always quick and efficient, they take care of everything for me, just want to want in a letting agents. Nothing is too much trouble for the team...
read full review
Was this helpful? Yes
By: Matt Pullinger
May 23, 2018
View all comments (2)
Many thanks for your positive review! Best regards Matt Pullinger ...

“ Poor communication... ”

Apr 04,2018
Minithumbdown
By: 'Not happy'
Apr 04,2018
0 people found
this helpful
Unfortunately our tennants are in arrears. Lots of emails and phone calls made but noone can give useful information on the situation or provide details. As such we are now seeking other professional assistance to resolve the situation. Very poor management by Scott, and when (...
read full review
Comment on agent fees
Very bad
Was this helpful? Yes
By: Matt Pullinger
May 23, 2018
View all comments (1)
We are sorry to read your review and we have tried to resolve matters for you. The circumstances of the tenant have indeed presented unforeseen challenges in this matter but we hope we have managed to resolve matters to your satisfaction and are happy to discuss further on 01224 218450 Best regards Matt Pullinger ...
Mar 02,2018
Minithumbup
By: 'David Selkirk'
Mar 02,2018
0 people found
this helpful
I'm a tenant and recently had a problem with my boiler. I contacted Northwood and spoke to Juliet who called me back quickly after I left a message. She was very professional and courteous and advised that she would get on to the matter ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Matt Pullinger
Mar 02, 2018
View all comments (1)
Many thanks for your positive feedback I will be sure to share this with the team, it is greatly appreciated. ...
Jan 26,2018
Minithumbup
By: 'kyle'
Jan 26,2018
0 people found
this helpful
Juliet is professional, efficient, knowledgeable, and friendly. She's an asset to any company and I hope Northwood is appreciate to have her....
read full review
Was this helpful? Yes
By: Matt Pullinger
Jan 26, 2018
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with Juliet and my team. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Dec 18,2017
Minithumbup
By: 'Andrew Duthie'
Dec 18,2017
0 people found
this helpful
My central Heating boiler packed in on Thursday. I did not contact Northwood at first because the Landlord had a service agreement with Worcester Bosch. An appointment was made by Worcester Bosch on Saturday but I explained that I was not going to be in ...
read full review
Comment on agent fees
N/a
Was this helpful? Yes
By: Matt Pullinger
Dec 19, 2017
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Sep 15,2017
Minithumbdown
By: 'Cold'
Sep 15,2017
0 people found
this helpful
We have rented our property for 1.3 years for £1525 a month. During this time we have had no shower for 6 weeks, no heating for weeks at a time (several times) , no hot water for weeks at a time, no stove top for weeks. This is ...
read full review
Comment on agent fees
NA
Was this helpful? Yes
By: Matt Pullinger
Sep 22, 2017
View all comments (1)
I am saddened to read your review, and do take the points raised very seriously, I have not note on file of any complaint raised to this effect. For transparency to our clients we do rely on third party contractors that sometimes create issues outwith our control. We will endeavor to review this to ensure all our clients receive the best service possible, best regards Matt Pullinger ...
Jul 20,2017
Minithumbup
By: 'Anne'
Jul 20,2017
0 people found
this helpful
I recently rented a flat through Northwood for just under a year in what was a very stressful period for me. Having had bad experiences with previous letting agents my expectations weren't exactly high, but from start to finish Scott and his team have been ...
read full review
Comment on agent fees
The fees seemed reasonable to me and were explained fully and in detail before the contract was signed.
Was this helpful? Yes
By: Matt Pullinger
Jul 21, 2017
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. ...
Jul 12,2017
Minithumbup
By: 'EllonNewbee'
Jul 12,2017
0 people found
this helpful
Having been a landlord for a short with Northwood, Aberdeen the team have been fantastic in providing positive professional guidance and support especially when a leak issue arose. With excellent communication between Northwood, tenant and myself meant the problem was dealt with very smoothly and ...
read full review
Comment on agent fees
Payments have been very prompt so far and any issues the Northwood team are more than happy to discuss it.
Was this helpful? Yes
By: Matt Pullinger
Jul 13, 2017
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. Thank you for continuing to entrust us with the management of your property. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
May 26,2017
Minithumbup
By: 'Barry'
May 26,2017
0 people found
this helpful
I have currently just moved out of a lovely flat in Aberdeen that I rented through Northwood properties for a period of 18 month. My reason for moving out of the property was I was moving in with partner. I can't talk highly enough of Northwood ...
read full review
Comment on agent fees
Agent fees were good.
Was this helpful? Yes
By: Matt Pullinger
Jun 14, 2017
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. Thank you for continuing to entrust us with the management of your property. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Mar 17,2017
Minithumbup
By: 'Tamara'
Mar 17,2017
0 people found
this helpful
The Northwood office in Aberdeen has been managing my property for the past six years. As a landlord I must say that I would never consider to get in touch with other estate agents. The Northwood has a team of extremely dedicated people who are ...
read full review
Comment on agent fees
Bery good fees
Was this helpful? Yes
By: Matt Pullinger
Mar 20, 2017
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. Thank you for continuing to entrust us with the management of your property. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Mar 07,2017
Minithumbup
By: 'Susan Evans'
Mar 07,2017
0 people found
this helpful
Dave was absolutely brilliant from the word go. He was very friendly and informative when we went to view a property. Although the property was nice, Dave asked if we would consider another one. We left the first property and visited the 2nd one which ...
read full review
Comment on agent fees
Good.
Was this helpful? Yes
By: Matt Pullinger
Mar 09, 2017
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Feb 22,2017
Minithumbup
By: 'Henry'
Feb 22,2017
0 people found
this helpful
Whilst looking for a flat in a hurry, I was introduced to Scott who not only showed me the flat at a time that was suitable to myself. He also helped me get all the correct paperwork in order, to secure the flat as it ...
read full review
Comment on agent fees
Fair fees - in line with others
Was this helpful? Yes
By: Matt Pullinger
Feb 23, 2017
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Jan 27,2017
Minithumbdown
By: 'Aberdeen landlord'
Jan 27,2017
4 people found
this helpful
I'd imagine for many people the appeal of using Northwood is because of the Guaranteed Rent service they provide. I myself used this service for 4 years and I'd like to share my experience to let others decide for themselves if it truly is worth it. ...
read full review
Was this helpful? Yes
By: Matt Pullinger
May 09, 2017
View all comments (1)
Dear Aberdeen Landlord" I am extremely saddened at the disappointment expressed in your review and have spent much time looking into the issues raised. We take pride in giving all of our clients an excellent service and we treat any complaint with the utmost seriousness and need to take the time to look into the details to ensure that our service is maintained and that our clients are looked after. I have no note on file of receiving any complaint in connection with the issues you have rais ...
Feb 17,2016
Minithumbup
By: 'Ray Brown'
Feb 17,2016
0 people found
this helpful
I've been a customer of Northwood in Aberdeen for around 8 years. We live in Australia so having someone reliable look after our Aberdeen property is really important. Right from day one Northwood set themselves apart by the quality of service they provide. They are efficient, ...
read full review
Comment on agent fees
Fees seem very fair.
Was this helpful? Yes
By: Matt Pullinger
Feb 17, 2016
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. Thank you for continuing to entrust us with the management of your property. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Feb 16,2016
Minithumbup
By: 'andy patterson'
Feb 16,2016
0 people found
this helpful
Laura and all her team at Northwood, Aberdeen have been extremely helpful in assisting through the rental process. I was a complete rookie and Northwood basically held my hand on a variety of tasks which in the end saved a whole load of time and ...
read full review
Comment on agent fees
Value for money!
Was this helpful? Yes
By: Matt Pullinger
Feb 17, 2016
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. Thank you for continuing to entrust us with the management of your property. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Feb 16,2016
Minithumbup
By: 'George Cooper'
Feb 16,2016
0 people found
this helpful
As a landlord we have found Northwood very professional to deal with. Letting was done timely and any maintenance issues were resolved promptly and we were always kept informed....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Matt Pullinger
Feb 17, 2016
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. Thank you for continuing to entrust us with the management of your property. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Dec 02,2015
Minithumbup
By: 'Richard Beasant'
Dec 02,2015
0 people found
this helpful
I have used these agents twice in recent months for 2 apartments I let. On both occasions they have been let for more than I expected, the 2nd apartment was let to the first viewer! They have a very professional yet friendly approach. I really didnt ...
read full review
Was this helpful? Yes
Sep 21,2015
Minithumbdown
By: 'James Hunt'
Sep 21,2015
0 people found
this helpful
I have now been a landlord of a property that Northwood Aberdeen manage for me for approximately 2 years. From the first meeting with Steven Mearns, to the regular email communication with Abigail, I have been thoroughly impressed. As someone who works overseas, it is important ...
read full review
What agent could do to change your mind?
No comments
Attached Files
Comment on agent fees
No comments
Was this helpful? Yes
By: Matt
Sep 28, 2015
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. Thank you for continuing to entrust us with the management of your property. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Aug 06,2015
Minithumbup
By: 'vic clay'
Aug 06,2015
0 people found
this helpful
We have used this Agent for the past 13 years , as we live abroad we rely on their reports regarding our property , in that time we have had no problems with tenants or rental agreements Any work needed to be done on our property is notified ...
read full review
Was this helpful? Yes
Jul 10,2015
Minithumbup
By: 'Dr Choo'
Jul 10,2015
3 people found
this helpful
Matt and his team were professional, efficient and cared about my property. Quick email responses are appreciated. They were happy to answer any questions I had and assisted me to the best of their abilities. Well done Northwood Aberdeen, and will certainly choose your company ...
read full review
Was this helpful? Yes
By: Matt Pullinger
Jul 10, 2015
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. Thank you for continuing to entrust us with the management of your property. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
Jun 25,2015
Minithumbup
By: 'mnicho'
Jun 25,2015
2 people found
this helpful
I have seen two properties from this company and have high regard for their professionalism and ethical standards. Moreover their properties looks exactly or better than the photos (This means that they do not oversell which is very ethical. Secondly their staff not only give ...
read full review
Was this helpful? Yes
By: Matt Pullinger
Jun 25, 2015
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive" is very welcome. ...
May 26,2015
Minithumbup
By: 'David Anderson'
May 26,2015
1 people found
this helpful
Brilliant service. I have selected 2 of the members I spoke to but everyone there was super. I told them my status and how I needed to find somewhere quickly and the acted on it. I couldn't have asked for better service. understood my needs. Got ...
read full review
Was this helpful? Yes
By: Matt Pullinger
May 26, 2015
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive is very welcome. ...
Apr 28,2015
Minithumbup
By: 'Preman'
Apr 28,2015
2 people found
this helpful
I have been using Matt and his team to let our property to let out our beloved family home for 3 years. We are pleased with the level of service and response. Friendly team. I would recommend....
read full review
Comment on agent fees
Just right in the current market
Was this helpful? Yes
By: Matt
Apr 30, 2015
View all comments (1)
Many thanks for your positive feedback it is greatly appreciated and I will be sure to share this with my team. Thank you for continuing to entrust us with the management of your property. I sincerely hope you continue to be pleased with our service, and any feedback whether positive or constructive is very welcome. ...
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
77% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £300,000
  • Max: £300,000

Letting
  • Min: £0
  • Max: £0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 11 20 15 0 0 0 0 3 3

Fees

No fees set.
Last updated at 3:56 PM 11/05/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:56 PM 11/05/2015 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Book FREE Valuation

Branch - Aberdeen, AB25