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Northwood

207-211 Rosemount Place Aberdeen
Aberdeen City
AB25 2XS

01224 218450

“Friendly + Efficient...”

Jun 07,2019
Minithumbup
By: 'Emma'
Jun 07,2019
0 people found
this helpful
Juliet was extremely helpful & has a very pleasant manner. She kept me fully informed at all stages & was extremely efficient & professional. It was a pleasure dealing with her. Many thanks....
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Comment on agent fees
Good
Was this helpful? Yes
By: Matthew Pullinger
Jun 07, 2019
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Many thanks, Juliet is delighted to be of service, thanks for your great feedback. Matt Pullinger ...

“Very helpful staff members...”

Jun 03,2019
Minithumbup
By: 'Simon'
Jun 03,2019
0 people found
this helpful
Since i moved into my rented property in 2018, i can't find fault. If any work has been needed it's always done quickly and they have always managed to schedule visits around my erratic work-life. I would have no qualms to recommend...
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Comment on agent fees
Good
Was this helpful? Yes
By: Matthew Pullinger
Jun 04, 2019
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Many thanks Simon, this is greatly appreciated by all the team, we are always happy to help, best regards Matt Pullinger ...

“Happy Landlord...”

May 24,2019
Minithumbup
By: 'Happy Landlord'
May 24,2019
0 people found
this helpful
Great quality of service from Northwood in Aberdeen. Great communication in relation to getting the property ready for let, Nicola kept us up to date all the way through to handover to our property manager. Keep up the good work!...
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By: Matt Pullinger
May 24, 2019
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Many thanks for your review, we are delighted to receive this and it means so much to the team, Matt Pullinger ...

“Professional Courtesy...”

May 14,2019
Minithumbup
By: 'Katey B'
May 14,2019
0 people found
this helpful
I have been so pleasantly surprised by the professional courtesy that has been afforded me as a tenant in a Northwood property. Prompt responses, polite explanations .. the list goes on. Thank you for the positive experience....
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Comment on agent fees
The fees have always been well represented.
Was this helpful? Yes
By: Matt Pullinger
May 15, 2019
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Many thanks for your great feedback its greatly appreciated by all the team, Matt Pullinger ...

“Excellent!!!...”

Mar 28,2019
Minithumbup
By: 'Sunny'
Mar 28,2019
0 people found
this helpful
Great service from Juliet. We had a issue with our heating system. She was very efficient and effective in dealing with the queries. She took the issue on priority basis and contacted relevant people to get it fixed and updated us regular basis. Highly recommended.......
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Comment on agent fees
Good
Was this helpful? Yes
By: Matt Pullinger
Mar 28, 2019
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Many thanks for this feedback its greatly appreciated us, Matt Pullinger ...

“Disaster agency for ladlords...”

Feb 26,2019
Minithumbdown
By: 'Landlord'
Feb 26,2019
1 people found
this helpful
Stay away from this agency as a landlord you only pay money on a monthly basis and nothing is getting done by the agency. If tenants damage anything in the property they are very unprofessional in handling the matter. Doesn't matter whether you speak to *, *...
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Comment on agent fees
I've been forced to become client for this agency because cox&co transferred their letting property to them. absolute disaster!!
Was this helpful? Yes
By: Matthew Pullinger
Apr 05, 2019
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We are sorry to read your review but have no client by that name nor complaint received either. We have strict procedures that ensure all of the properties we manage are looked after. We are open and honest with our clients even if it is to our detriment. We would be happy to discuss matters further on 01224 218450. Best regards Matt Pullinger ...

“HAPPY CUSTOMER...”

Feb 20,2019
Minithumbup
By: 'SPECIAL ONE'
Feb 20,2019
0 people found
this helpful
Fiona had great interpersonal and clientele skillset, I had a viewing booked for 465 great northern, Fiona took me through the viewing effortlessly, answered all my queries and possible solutions that could be done about the flat. I guess as we were viewing around the flat ...
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By: Matthew Pullinger
Feb 21, 2019
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Many thanks for your positive review, We are delighted with this feedback it is much appreciated. ...

“Dreadful...”

Feb 06,2019
Minithumbdown
By: 'Dreadful'
Feb 06,2019
2 people found
this helpful
Northwood cost me thousands of pounds in lost income, council tax bills, unpaid electricity and repairs when they failed to realise my tenant had moved out for over 6 months, leaving the flat vacant and without insurance. After I had highlighted their error, they were showed ...
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Was this helpful? Yes
By: Matt Pullinger
Feb 26, 2019
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Dear Katharine, When your property came to us as part of an acquisition it was already vacant for the short period of time it was with us. We have no note of a meeting recorded in the diary. We have no note of receiving a complaint in this regard and the members of staff that were involved with your property are no longer is employed with Northwood to able to query further. I am sorry to read you review and only wish we could have helped more, Matt Pullinger ...

“Great Service all year round!...”

Jan 11,2019
Minithumbup
By: 'Idris Abubakar'
Jan 11,2019
0 people found
this helpful
Pleased with the services so far from the Northwood Aberdeen Team especially Juliet & Scott. All queries responded to in good time and they make sure that as a tenant everything is going well for you in your flat. I fully recommend them....
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By: Matt Pullinger
Jan 11, 2019
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Many thanks for this, we are delighted to receive this great feedback. ...

“Great Service...”

Oct 19,2018
Minithumbup
By: 'Susan'
Oct 19,2018
0 people found
this helpful
Great service from Juliet. She is very efficient and effective in dealing with the queries regarding my property whether by email or phone. Highly recommended....
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By: Matt Pullinger
Oct 22, 2018
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Many thanks for your feedback, it really is appreciated I will be sure to share this with Juliet. ...

“Sale of previoulsy rented flat...”

Sep 07,2018
Minithumbup
By: 'Andy Patterson'
Sep 07,2018
1 people found
this helpful
I had previously enjoyed several years of 1st class service as a landlord with Northwood and had lately decided to place the property on the market for sale. Emma was an excellent choice of agent. Her efficiency meant a quick and painless transaction was achieved ...
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Comment on agent fees
Very competitive and represented excellent value for money
Was this helpful? Yes
By: Matt Pullinger
Sep 07, 2018
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Many thanks for your review it has been very much our pleasure to be of service. ...

“Chat? Flat? Tick that....”

Aug 24,2018
Minithumbup
By: 'Charles'
Aug 24,2018
1 people found
this helpful
Punctual, friendly, chatty, honest, incredibly efficient, and a general pleasure to be around. Much appreciated, to Fiona and all the rest. 5 stars....
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By: Matt Pullinger
Jan 09, 2019
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Many thanks for your review, its greatly appreciated by all the team. ...

“Great Service...”

Aug 14,2018
Minithumbup
By: 'Logan'
Aug 14,2018
0 people found
this helpful
We recently had dealings with Scott, who showed us round a property. He explained how the application works in detail, and made us feel very confident in the process. He was very knowledgeable and put us at ease about renting. Throughout my dealings with both ...
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By: Matt Pullinger
Aug 15, 2018
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Many thanks for your review, I will be sure to share this great feedback with the team, Matt Pullinger ...

“Great service...”

Aug 10,2018
Minithumbup
By: 'AR'
Aug 10,2018
0 people found
this helpful
The service from the Northwood team has been great. I've most recently dealt with Scott, and can not fault his attention to detail. The team come across as being very knowledgeable, would highly recommend!...
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Was this helpful? Yes
By: Matt Pullinger
Aug 13, 2018
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Many thanks for your positive review, we will be sure to let the team know, thanks again for your custom. Matt Pullinger ...

“Good...”

Aug 08,2018
Minithumbup
By: 'Amon'
Aug 08,2018
0 people found
this helpful
Inspections person, very good, explains well. Passes things on. Good to speak to. Friendly. Can speak to her and ask questions....
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By: Matt Pullinger
Aug 09, 2018
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Many thanks for your review I will be sure to let Linda know and we appreciate your feedback, Matt Pullinger ...

“Great team...”

Aug 06,2018
Minithumbup
By: 'Elaine Smithson'
Aug 06,2018
0 people found
this helpful
Great service from Juliet and the team as usual, always quick to help with any issues and very friendly on the phone...
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By: Matt Pullinger
Aug 07, 2018
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Many thanks for your positive review, I will be sure to share this with the team here at Northwood Aberdeen, Matt Pullinger ...

“Excellent Service...”

Jul 31,2018
Minithumbup
By: 'MA'
Jul 31,2018
2 people found
this helpful
This is a review and recommendation for the high level of service received by Fiona Cromarty. She was well presented and very helpful when showing us around the rental flat. She was upfront and very professional in the way she enacted our meeting. Due to ...
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Comment on agent fees
Great
Was this helpful? Yes
By: Matt Pullinger
Aug 01, 2018
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Many thanks, I will share this with Fiona and we are pleased to hear you are enjoying our service, Matt Pullinger ...

“Excellent Service...”

Jul 31,2018
Minithumbup
By: 'MA'
Jul 31,2018
0 people found
this helpful
This is a review and recommendation for the high level of service received by Fiona Cromarty. She was well presented and very helpful when showing us around the rental flat. She was upfront and very professional in the way she enacted our meeting. Due to ...
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Comment on agent fees
Great
Was this helpful? Yes

“Very honest!...”

Jul 12,2018
Minithumbup
By: 'CROB'
Jul 12,2018
0 people found
this helpful
We are going to be looking to move into a property with Northwood soon. But, despite the fact that the agent didn't know this was the case, when we viewed our first property with the company... she was very open and honest about the condition ...
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By: Matt Pullinger
Jul 16, 2018
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Many thanks for your review, its our pleasure to be of service. ...

“Viewings...”

Jun 28,2018
Minithumbup
By: 'John Sutton'
Jun 28,2018
0 people found
this helpful
Excellent help from Juliet this week in booking my viewings. Very professional and couldnt do enough to accomodate my requests. Would definitely recommend....
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By: Matt Pullinger
Jun 29, 2018
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Many thanks for your positive review I will be sure to share this with the team. ...

“Great Service...”

Jun 27,2018
Minithumbup
By: 'Tina'
Jun 27,2018
0 people found
this helpful
Scott was great at showing me around the property very professional, informative, had a great knowledge about the area and provided an excellent service. I would highly recommend using Northwood to a family member or friend as they have a high quality of properties....
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Comment on agent fees
Good
Was this helpful? Yes
By: Matt Pullinger
Jun 28, 2018
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Many thanks for your positive review I will be sure to share this with the team. ...

“Excellent service...”

Jun 21,2018
Minithumbup
By: 'Gabriela'
Jun 21,2018
0 people found
this helpful
A special thank you for wonderful help and amazing customer care!!! Great support and dealt with in the most professional manner. Good to see someone going the extra mile when needed. Many thanks xx...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Matt Pullinger
Jun 21, 2018
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Many thanks for your positive review I will be sure to share this feedback with the team. ...

“Stress free rental...”

Jun 19,2018
Minithumbup
By: 'Joan'
Jun 19,2018
0 people found
this helpful
Northwood have really made me feel at ease renting my property out through them, I am in the process of moving abroad which is stressful enough, Juliet and the team have made the process extremely painless, one less worry one moving abroad...
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“Great Communication...”

Jun 18,2018
Minithumbup
By: 'Emma'
Jun 18,2018
0 people found
this helpful
Abigail is always great with keeping me up to date either by phone or email. If i have any queries she always does her best to get back to me ASAP....
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By: Matt Pullinger
Jun 18, 2018
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Many thanks for your positive review, I will be sure to share your feedback with the team. ...

“Happy Landlord...”

May 31,2018
Minithumbup
By: 'June'
May 31,2018
0 people found
this helpful
As a landlord I am happy with all aspects of Northwood. They respond to me in a timely manner and can always answer my queries. Abigail introduced me to Northwood and they now manage both of my properties. She also helped get them rented out ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Matt Pullinger
Jun 06, 2018
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Many thanks for your positive review, we are delighted to be of continued service to you. Best regards Matt Pullinger ...

“Great Service...”

May 23,2018
Minithumbup
By: 'Livingstone'
May 23,2018
0 people found
this helpful
Prompt and reliable service from the team at Northwood, Abigail and Juliet who deal with my property are always quick and efficient, they take care of everything for me, just want to want in a letting agents. Nothing is too much trouble for the team...
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By: Matt Pullinger
May 23, 2018
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Many thanks for your positive review! Best regards Matt Pullinger ...

“Viewing on king street...”

May 11,2018
Minithumbup
By: 'Lewis'
May 11,2018
0 people found
this helpful
Kerryn was fantastic when showing myself but around a property yesterday; she was very well informed and polite and courteous throughout our interaction. Thank you again for your help, Kerryn....
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By: Matt Pullinger
May 14, 2018
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Many thanks for your positive feedback, I will be sure to share this with the team, Matt Pullinger ...

“Excellent service...”

May 11,2018
Minithumbup
By: 'Alison'
May 11,2018
0 people found
this helpful
Abigail has always provided professional and helpful service in my dealings with her. She has always replied to my emails promptly and all transactions have gone through with ease....
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By: Matt Pullinger
May 14, 2018
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Many thanks for your positive feedback, I will be sure to share this with the team, Matt Pullinger ...

“Fantastic service!...”

May 10,2018
Minithumbup
By: 'Lewis'
May 10,2018
0 people found
this helpful
Northwood lettings are a pleasure to deal with. I particularly enjoy dealing with Abigail, she is always available to speak with me and ensures I am paid on time every month. I recently requested a statement for the tax year and received it on the ...
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Comment on agent fees
Good!
Was this helpful? Yes
By: Matt Pullinger
May 10, 2018
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Many thanks for your positive review, I will share this with the team it is much appreciated. Matt Pullinger ...

“Great Service...”

May 10,2018
Minithumbup
By: 'Livingstone'
May 10,2018
0 people found
this helpful
Prompt and reliable service from the team at Northwood, Abigail and Juliet who deal with my property are always quick and efficient, they take care of everything for me, just want to want in a letting agents. Nothing is too much trouble for the team...
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Was this helpful? Yes
By: Matt Pullinger
May 23, 2018
View all comments (2)
Many thanks for your positive review! Best regards Matt Pullinger ...
Areas covered
  • AB24
  • AB10
  • AB25
  • AB11
  • AB51
  • AB12
  • AB39
  • AB13
  • AB41
  • AB14
  • AB31
  • AB15
  • AB32
  • AB16
  • AB21
  • AB22
  • AB23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 100% 100%
Lettings 81% 82%
Price range of properties reviewed
Sales
  • Min: £300,000
  • Max: £300,000

Letting
  • Min: £0
  • Max: £0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 13 36 15 1 0 1 0 2 3
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 05/07/2018 by allAgents

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Branch - Aberdeen, AB25

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