• Staff picture
    Charmaine
  • Staff picture
    Caroline
  • Staff picture
    Ernest
Well situated and connected to the buzzing microcosm of London that is Shepherd's Bush, the staff in our bright, newly renovated office love being a part of the bustle of West London life and have a wealth of knowledge about the area and the accommodation it offers. This location really does have everything from fine dining, culture and brilliant night life, to great schools and excellent shopping with both independent boutiques and Westfield shopping centre on its doorstep. With three oth Read full description...er branches in Ealing Broadway, Northfield Avenue and Pitshanger Lane, our team also has access to a large number of customers and homes in the wider surrounding area and are well placed to help you with all of your property needs.
Northfields

127 Askew Road Shepherds Bush, London
Greater London
W12 NAU

020 8740 8833

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 83% 100% £221,000 £820,000
Lettings 100% 99% £0 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 1 32 1 8 1 5 0 2 0

Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Areas covered
  • W12
  • W3

Members of
ARLA Relocation Agent Network

Images & videos


“Excellent service from Ernest Dugbartey. We ......”

Share on :
Jul 03,2019
Minithumbup
Ernest
By: 'Hanan Frei Gasmi'
Jul 03,2019
0 people found
this helpful
Excellent service from Ernest Dugbartey. We are really pleased with the professional, efficient and friendly approach taken by Ernest Dugbartey. Thank you for all of your help with finding our new home!....
read full review
Was this helpful? Yes

“Northfields Shepherds Bush - Caroline Watkins...”

Share on :
Jun 24,2019
Minithumbup
Caroline
By: 'Parjam Zolfaghari'
Jun 24,2019
0 people found
this helpful
A very good estate get who has worked hard to bring a good deal forward and managed all the members of the buying/selling team with efficiency and patience. Good professional behaviour. In particular, Caroline Watkins has been working hard to make the deal happen....
read full review
Was this helpful? Yes

“Amazing experience!...”

Share on :
May 16,2019
Minithumbup
Ernest
By: 'Max'
May 16,2019
0 people found
this helpful
We had a great experience with Northfields Shepherd Bush office, especially dealing with Ernest Dugbartey and who helped us to find the perfect place, he guided us through the process and also when we found some difficulties he suggested a way to fix them. He ...
read full review
Comment on agent fees
Very good.
Was this helpful? Yes

“Great agents...”

Share on :
Apr 30,2019
Minithumbup
Caroline
By: 'Georgie'
Apr 30,2019
0 people found
this helpful
Caroline was a superstar - we had a really tricky sale in order to buy a house through Caroline and rather than just letting us get on with it, she was fully engaged. She guided us through the whole process and was just amazing. Thank ...
read full review
Was this helpful? Yes

“Excellent service!...”

Share on :
Apr 06,2019
Minithumbup
Ernest
By: 'Richard W'
Apr 06,2019
0 people found
this helpful
Another excellent property let by Charmaine and Ernest at Northfields' Hammersmith office. They give great customer service to landlords and tenants alike....
read full review
Was this helpful? Yes

“good...”

Share on :
Apr 04,2019
Minithumbup
Ernest
By: 'Reema'
Apr 04,2019
0 people found
this helpful
Good and professional service. The staff was helpful, specially Ernest Dugbartey, he helped me find the right place and gave me good advices throughout the renting process. he also answered his phone whenever I needed somthing, thank you Ernest....
read full review
Comment on agent fees
a bit expensive relative to the rent amount
Was this helpful? Yes

“Excellent service...”

Share on :
Jan 31,2019
Minithumbup
Ernest
By: 'Serkan'
Jan 31,2019
0 people found
this helpful
When I was searching for flat, I contacted with Northfields Shepherd's Bush branch, the team was very helpful. Ernest has assisted me in property research and provided me numerous options. He is very professional and knows very well West London area. I strongly advice working ...
read full review
Comment on agent fees
It's reasonable.
Was this helpful? Yes

“smooth service...”

Share on :
Dec 06,2018
Minithumbup
Ernest
By: 'G. Amsellem'
Dec 06,2018
0 people found
this helpful
We received a very good service . As a relocation agents we appreciated a lot . In this case in particularly the client can not come for viewing we had to make a video. Ernest was very helpful on details we have not watched the day of ...
read full review
Comment on agent fees
a little bit expensive compared to the others and relatively to the price of the flat ( it was for a studio at £1200pcm
Was this helpful? Yes

“The best estate agent...”

Share on :
Dec 06,2018
Minithumbup
Caroline
By: 'Aleksandra'
Dec 06,2018
0 people found
this helpful
We've been on the market for 6 months, with 3 different agents and had no offers at all. When we contacted Caroline from Northfields, the Askew Rd branch, she was convinced she could get us an offer within few weeks. And she did !!! She sold our Apartment ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“Excellent...”

Share on :
Dec 06,2018
Minithumbup
Caroline
By: 'E. Morley'
Dec 06,2018
0 people found
this helpful
This is the third time that I have had the pleasure of selling/buying with Northfields. Everyone there is friendly and accommodating and nothing is too much trouble. Caroline has proved herself to be a reliable and sensitive agent with so much experience in the ...
read full review
Was this helpful? Yes

“The agent asked me to make arrangements with my workplace ......”

Share on :
Sep 12,2017
Minithumbdown
By: 'Laura Glibert'
Sep 12,2017
0 people found
this helpful
The agent asked me to make arrangements with my workplace to leave earlier and meet her at the flat for a viewing. I took 1h OOO just because she could not make it at 6.30pm, and leaving work early is a big deal for me. ...
read full review
Comment on agent fees
I would have probably not mind the fees if the agent actually deserved it in the first place. But I guess we'll never know.
Was this helpful? Yes

“Caroline came to value the property and advised us on ......”

Share on :
Dec 15,2015
Minithumbup
Caroline
By: 'Katherine'
Dec 15,2015
0 people found
this helpful
Caroline came to value the property and advised us on the asking price and settlement figure. We said we wanted a clean deal and that when we had a purchaser there would be no renegotiation of the price at the last minute. Shareeka handled most ...
read full review
Comment on agent fees
Do you realise that the No button does not work on the question of whether the agent was accurate with their valuation?
Was this helpful? Yes

“Northfields exceeded my expectations in every regard. Shareeka and Caroline ......”

Share on :
Aug 13,2015
Minithumbup
Caroline
By: 'Nauman Ansari'
Aug 13,2015
0 people found
this helpful
Northfields exceeded my expectations in every regard. Shareeka and Caroline are both incredibly helpful, honest and friendly. Throughout the process I never once felt pressured to make a decision. They both presented the facts openly and allowed my wife and I to make an educated, ...
read full review
Was this helpful? Yes

“Northfields were very helpful during the buying process of this ......”

Share on :
Jun 19,2015
Minithumbup
By: 'James'
Jun 19,2015
0 people found
this helpful
Northfields were very helpful during the buying process of this property and pushed the solicitors well to get things done. In particular, the amazing Shareeka Bhatty was very nice and helpful initially showing us the property and through the buying process. Many thanks....
read full review
Was this helpful? Yes

“I have been using Northfields as a letting agent for ......”

Share on :
Jun 18,2015
Minithumbdown
By: 'naheppenstall'
Jun 18,2015
0 people found
this helpful
I have been using Northfields as a letting agent for a nearly a year now. I have been hugely impressed by a number of their staff. They are efficient, reliable and trustworthy - exactly what you're after as a landlord. I have no hesitation recommending ...
read full review
Was this helpful? Yes

“I've been a tenant in the flat for 3 years. I ......”

Share on :
Jun 05,2015
Minithumbup
By: 'Samara Friend'
Jun 05,2015
0 people found
this helpful
I've been a tenant in the flat for 3 years. I had to move out suddenly. Samir went out of his way to ensure that I didn't have to end up paying 2 months rent. He got a new tenant into the flat within weeks, ensuring I ...
read full review
Was this helpful? Yes

“I found all the Northfields staff unfailingly helpful, and they ......”

Share on :
May 10,2015
Minithumbup
Caroline
By: 'Janet T'
May 10,2015
0 people found
this helpful
I found all the Northfields staff unfailingly helpful, and they brought lots of prospective buyers through the door. As promised, they quickly found a buyer who paid the full asking price. Caroline also helped us find a decorator for a small painting job and recommended ...
read full review
Comment on agent fees
Acceptable
Was this helpful? Yes

“Samir did a great job. He was always available in ......”

Share on :
Apr 17,2015
Minithumbup
By: 'Fabio'
Apr 17,2015
0 people found
this helpful
Samir did a great job. He was always available in late evenings and he is very professional. He showed me flats that were responding to my needs....
read full review
Was this helpful? Yes

“Caroline and Raphael were efficient and friendly. They kept me ......”

Share on :
Nov 05,2014
Minithumbup
Caroline
By: 'Katharine Seabrook'
Nov 05,2014
0 people found
this helpful
Caroline and Raphael were efficient and friendly. They kept me in touch with how things were going. They made calls about houses I was interested in buying, and sent reminders to my rather slow solicitors, at no extra charge. The final bill was exactly as ...
read full review
Comment on agent fees
1.25% was agreed, and that was what I paid. There were no extras or hidden charges.
Was this helpful? Yes

“We completed to buy a flat as a long-term investment ......”

Share on :
Sep 17,2014
Minithumbup
By: 'F Lin'
Sep 17,2014
0 people found
this helpful
We completed to buy a flat as a long-term investment in West Kensington on the 26th of August, which is our first buy-to-let flat. Nothfields Shepherds Bush Branch was appointed as our letting agency. The letting manager Joseph visited our flat on the 29th of ...
read full review
Was this helpful? Yes

“This is the third time we have engaged Northfields to ......”

Share on :
Aug 21,2014
Minithumbup
By: 'Sarah K'
Aug 21,2014
0 people found
this helpful
This is the third time we have engaged Northfields to let our property and we continue to be very satisfied customers. The phone is always promptly answered and it's quick and easy to reach the people dealing with our property. Joseph and Ruby really understood ...
read full review
Was this helpful? Yes

“The agent that I liased with was Joseph and in ......”

Share on :
Jul 24,2014
Minithumbup
By: 'Katie Heather'
Jul 24,2014
0 people found
this helpful
The agent that I liased with was Joseph and in his abence Ruby. They were always extremely proffessional and worked quickly and efficiently to find me a tenant. They kept me infomed through the whole process and I will contact them again when the tenancy ...
read full review
Comment on agent fees
Joseph was very competitive with his fee and was happy to be non exclusive at a good rate, hence why going with Northfields.
Was this helpful? Yes

“Initially I thought Joseph was a bit pushy however he ......”

Share on :
Jul 22,2014
Minithumbup
By: 'Katie heather'
Jul 22,2014
0 people found
this helpful
Initially I thought Joseph was a bit pushy however he was completely on the ball, made no false promises and could not have worked harder to get the flat rented out. He made the process incredibly smooth, easy and kept to his word. It is ...
read full review
Comment on agent fees
The fees were competitive and undercut other agents hence why choose Northfields initially.
Was this helpful? Yes

“Joseph really helped me with my move as he was ......”

Share on :
Jul 08,2014
Minithumbup
By: 'jamileh hraira'
Jul 08,2014
0 people found
this helpful
Joseph really helped me with my move as he was very professional and made sure my move went as smooth as possible. I would use him and Northfields again.. he is really the best...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Jul 08, 2014
View all comments (1)
Hi Jamileh, Thanks so much for taking the time to let us know that you were so happy with the service you received at Northfields. We've passed your wonderful comments on to Joseph to let him know to keep up the good work! If there is anything further we can do to help in future, please let us know! ...

“Harriet was very helpful, friendly and very responsive to our ......”

Share on :
Apr 22,2013
Minithumbup
By: 'Joe'
Apr 22,2013
0 people found
this helpful
Harriet was very helpful, friendly and very responsive to our queries. They always have time to talk to me or e-mail me, whenever I need any help from them. Harriet and the Team at her branch are excellent estate agents and I would not hesitate ...
read full review
Was this helpful? Yes

“From the first contact with Northfields we felt that the ......”

Share on :
Apr 16,2013
Minithumbup
By: 'Fraser'
Apr 16,2013
0 people found
this helpful
From the first contact with Northfields we felt that the agency were both professional and organised, the fact that they set up a profile of your requirements and email you daily with an updated property list is brilliant. The website is updated daily, which really ...
read full review
Was this helpful? Yes

“Would really recommend. I thought Jamie was highly professional and ......”

Share on :
Mar 02,2013
Minithumbup
By: 'Carla1502'
Mar 02,2013
0 people found
this helpful
Would really recommend. I thought Jamie was highly professional and very helpful, and I would certainly consider using Northfields again! Thank you!...
read full review
Was this helpful? Yes
Staff picture Charmaine
(2)

Staff picture Caroline
(9)

Staff picture Ernest
(7)

Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields, London W12 NAU


Opening hours



.
As Seen On

Book FREE Valuation

Branch - Shepherds Bush, London, W12

Branch logo