• claim your profile
    Jamie-Lee Cripps
  • claim your profile
    Edyta Pruszynska
  • claim your profile
    Jamie Lee Crisps
  • upload your photo
    Charmaine Grant
  • claim your profile
    Jamie Lee-Cripps
  • claim your profile
    Sarah Brown
  • claim your profile
    Kevin Harford
  • claim your profile
    Kevin Pearcey
  • claim your profile
    Harriet Shepherd
  • claim your profile
    Joseph Smith-Koomson
  • claim your profile
    Shareeka Bhatty
  • upload your photo
    Raphael Charles
  • claim your profile
    Ruby
  • claim your profile
    Samir Ghebremichael
  • claim your profile
    Caroline
  • claim your profile
    Simon
No description available.
Northfields

127 Askew Road Shepherds Bush Shepherds Bush, London
Greater London
W12 NAU

020 8740 8833

Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
Caroline came to value the property and advised us on the asking price and settlement figure. We said we wanted a clean deal and that when we had a purchaser there would be no renegotiation of the price at the last minute. Shareeka handled most of the sales process assisted by another colleague. There were 3 offers in the first few days. The matter went to best bids. The transaction exchanged on the agreed date although with a later than agreed completion. The purchaser tried to get us to...
read full review
Comment on agent fees
Do you realise that the No button does not work on the question of whether the agent was accurate with their valuation?
Was this helpful? Yes
Aug 13,2015
Minithumbup
By:
Aug 13,2015
0 people found
this helpful
Northfields exceeded my expectations in every regard. Shareeka and Caroline are both incredibly helpful, honest and friendly. Throughout the process I never once felt pressured to make a decision. They both presented the facts openly and allowed my wife and I to make an educated, thoughtful decision. Since Exchange, their help has been invaluable. They have both been willing (happily), to let in builders, manage deliveries and generally watch over the home. I would not have expected such a l...
read full review
Was this helpful? Yes
Jun 19,2015
Minithumbup
By:
Jun 19,2015
0 people found
this helpful
Northfields were very helpful during the buying process of this property and pushed the solicitors well to get things done. In particular, the amazing Shareeka Bhatty was very nice and helpful initially showing us the property and through the buying process. Many thanks....
read full review
Was this helpful? Yes
Jun 18,2015
Minithumbdown
By:
Jun 18,2015
0 people found
this helpful
I have been using Northfields as a letting agent for a nearly a year now. I have been hugely impressed by a number of their staff. They are efficient, reliable and trustworthy - exactly what you're after as a landlord. I have no hesitation recommending them to anyone looking for an agent in the Shepherd's Bush area....
read full review
Was this helpful? Yes
Jun 05,2015
Minithumbup
By:
Jun 05,2015
0 people found
this helpful
I've been a tenant in the flat for 3 years. I had to move out suddenly. Samir went out of his way to ensure that I didn't have to end up paying 2 months rent. He got a new tenant into the flat within weeks, ensuring I was left in a position where I had to pay for two lots of rent. I feel like he went above and beyond. Because of this, I make sure to go with Northfields as an agency going forward. As the whole experience in general has been positive and I feel like I can trust them as a company....
read full review
Was this helpful? Yes
May 10,2015
Minithumbup
By:
May 10,2015
0 people found
this helpful
I found all the Northfields staff unfailingly helpful, and they brought lots of prospective buyers through the door. As promised, they quickly found a buyer who paid the full asking price. Caroline also helped us find a decorator for a small painting job and recommended a local solicitor who charges a very reasonable fee. They were always there to facilitate what turned out to be a process that wasn't straightforward due to unforeseen circumstances. We are happy to recommend them....
read full review
Comment on agent fees
Acceptable
Was this helpful? Yes
Apr 17,2015
Minithumbup
By:
Apr 17,2015
0 people found
this helpful
Samir did a great job. He was always available in late evenings and he is very professional. He showed me flats that were responding to my needs....
read full review
Was this helpful? Yes
Nov 05,2014
Minithumbup
By:
Nov 05,2014
0 people found
this helpful
Caroline and Raphael were efficient and friendly. They kept me in touch with how things were going. They made calls about houses I was interested in buying, and sent reminders to my rather slow solicitors, at no extra charge. The final bill was exactly as agreed. I liked then both and would recommend this branch of Northfields to any seller....
read full review
Comment on agent fees
1.25% was agreed, and that was what I paid. There were no extras or hidden charges.
Was this helpful? Yes
Sep 17,2014
Minithumbup
By:
Sep 17,2014
0 people found
this helpful
We completed to buy a flat as a long-term investment in West Kensington on the 26th of August, which is our first buy-to-let flat. Nothfields Shepherds Bush Branch was appointed as our letting agency. The letting manager Joseph visited our flat on the 29th of August. He gave us valuable advices regarding furnishing. He also suggested the asking rental price which reflected his in-depth knowledge of the local letting market. In the next few days, Joseph scheduled to get a few professionals throu...
read full review
Was this helpful? Yes
Aug 21,2014
Minithumbup
By:
Aug 21,2014
0 people found
this helpful
This is the third time we have engaged Northfields to let our property and we continue to be very satisfied customers. The phone is always promptly answered and it's quick and easy to reach the people dealing with our property. Joseph and Ruby really understood the sort of tenants we were looking for and focused on high quality (vs mass quantity) viewings. They have offered excellent advice, reacted swiftly and helpfully to our requests and genuinely made us feel they are 'in our corner'. We are...
read full review
Was this helpful? Yes
Jul 24,2014
Minithumbup
By:
Jul 24,2014
0 people found
this helpful
The agent that I liased with was Joseph and in his abence Ruby. They were always extremely proffessional and worked quickly and efficiently to find me a tenant. They kept me infomed through the whole process and I will contact them again when the tenancy runs out. They kept to their word and I am extremely pleased with the whole process and how smoothly and stress free they made it. Highly recommend Joseph and Ruby and Northfields as an Agency....
read full review
Comment on agent fees
Joseph was very competitive with his fee and was happy to be non exclusive at a good rate, hence why going with Northfields.
Was this helpful? Yes
Jul 22,2014
Minithumbup
By:
Jul 22,2014
0 people found
this helpful
Initially I thought Joseph was a bit pushy however he was completely on the ball, made no false promises and could not have worked harder to get the flat rented out. He made the process incredibly smooth, easy and kept to his word. It is difficult to know which estate to choose but I would have no doubt in recommending Joseph or Northfields to anyone else and will come straight back when the tenancy expires. When Joseph was out of the office I liaised with Ruby, who was equally as professional a...
read full review
Comment on agent fees
The fees were competitive and undercut other agents hence why choose Northfields initially.
Was this helpful? Yes
Jul 08,2014
Minithumbup
By:
Jul 08,2014
0 people found
this helpful
Joseph really helped me with my move as he was very professional and made sure my move went as smooth as possible. I would use him and Northfields again.. he is really the best...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Jul 08, 2014
View all comments (1)
Hi Jamileh, Thanks so much for taking the time to let us know that you were so happy with the service you received at Northfields. We've passed your wonderful comments on to Joseph to let him know to keep up the good work! If there is anything further we can do to help in future, please let us know!....
Apr 22,2013
Minithumbup
By:
Apr 22,2013
0 people found
this helpful
Harriet was very helpful, friendly and very responsive to our queries. They always have time to talk to me or e-mail me, whenever I need any help from them. Harriet and the Team at her branch are excellent estate agents and I would not hesitate to recommend them for their professional services....
read full review
Was this helpful? Yes
Apr 16,2013
Minithumbup
By:
Apr 16,2013
0 people found
this helpful
From the first contact with Northfields we felt that the agency were both professional and organised, the fact that they set up a profile of your requirements and email you daily with an updated property list is brilliant. The website is updated daily, which really helps as its incredibly time consuming when you call agencies to find out their website is weeks out of date. Harriet showed us a number of properties during our search and always showed a great deal of professionalism, and real...
read full review
Was this helpful? Yes
Mar 02,2013
Minithumbup
By:
Mar 02,2013
0 people found
this helpful
Would really recommend. I thought Jamie was highly professional and very helpful, and I would certainly consider using Northfields again! Thank you!...
read full review
Was this helpful? Yes
Jan 28,2013
Minithumbup
By:
Jan 28,2013
0 people found
this helpful
Having had a truly terrible experience with our previous letting agency, it was an absolute delight to be dealing with such professionals at Northfields. I cannot praise the team at Northfields enough as they have made the transition very smooth and ensured that we have been well protected as the property owner. Northfields have ensured prompt refurbishment and repairs are reasonable costs and sourced new tenants at a swift rate. In conclusion, I cam highly impressed with the service we ...
read full review
Was this helpful? Yes
Jan 27,2013
Minithumbup
By:
Jan 27,2013
0 people found
this helpful
Early last year Kevin called by at the above property during the early stage of converting the above property Since then he has regularly kept in touch on the progress of the works. He has remained the same through out finding a very suitable Tenant and making the process easy for me. I would not hesitate to do business with both Kevin Pearce and NorthFields again. Danny smith (Landlord)...
read full review
Was this helpful? Yes
Jan 20,2013
Minithumbup
By:
Jan 20,2013
0 people found
this helpful
Northfields were very good about keeping to appointments and chasing things up with the tenants and referencing agency. They were proactive and flexible and responded promptly to calls and emails. They have been easy to reach and gone the extra mile to ensure we got the quality of tenant we were seeking. This is the first tie. We have used the, but if this level.of service keeps up, it won\'t be the last....
read full review
Was this helpful? Yes
Jan 12,2013
Minithumbup
By:
Jan 12,2013
0 people found
this helpful
Northfields were a pleasure to deal with. Appointments were kept, the staff were informed and everything was transparent. A total contrast with other agents I have used in a landlord capacity. Recommended for sure....
read full review
Was this helpful? Yes
Nov 27,2012
Minithumbup
By:
Nov 27,2012
0 people found
this helpful
I phoned on behalf of my daughter, who is abroad and therefore has difficulty keeping track of payments received and expenses incurred for her flat. Kevin promised to get answers to my questions from the accounts team and within 5 minutes Sarah had got back to me with a full explanation and suggestions as to how communications could be improved for the future. She could not have been more professional, helpful and courteous. Full marks and many thanks....
read full review
Was this helpful? Yes
Oct 18,2012
Minithumbup
By:
Oct 18,2012
1 people found
this helpful
I was generally very pleased with the service I received from Northfields. All members of the lettings team that I dealt with were polite and helpful at all times, especially Jamie-Lee, Kevin and Charmaine. The new tenancy was dealt with very efficiently and I have no complaints on that score. My only complaint would be that I found it rather difficult to elicit the name of the person I needed to contact with regard to obtaining the deposit to cover my expenses incurred from the previous tenan...
read full review
Was this helpful? Yes
Aug 20,2012
Minithumbup
By:
Aug 20,2012
0 people found
this helpful
Both Jamie and Kevin have provided a friendly and professional service. Their attentiveness and responsiveness has helped make my recent move pleasant and relatively stress-free. Although there have been some errors made, they were quick to notify and rectify the issues. Both Jamie and Kevin are excellent estate agents and I would not hesitate to recommend them for their professional services....
read full review
Was this helpful? Yes
Jul 18,2012
Minithumbup
By:
Jul 18,2012
0 people found
this helpful
We sold a property using Northfields. All the staff were helpful, friendly and supportive throughout the process. They dealt with viewings and gave good advice....
read full review
Was this helpful? Yes
Jul 16,2012
Minithumbup
By:
Jul 16,2012
0 people found
this helpful
I bought a house near East Acton, the agent helped me so much as I was leaving the UK for summer holiday. They have done all the staff related to the house and then I asked them to let it and I am so happy to work with them as they cared about my work and their responsibility in all they do....
read full review
Was this helpful? Yes
Jul 03,2012
Minithumbup
By:
Jul 03,2012
0 people found
this helpful
Jamie was very helpful from the offset to ensure that we could secure the property quickly. We had a very quick turn around and were moved in within 2 weeks. I believe Jamie\'s good work was pivotal in making this happen and would highly recommend colleagues to Northfields due to our experience with Jamie....
read full review
Was this helpful? Yes
Jun 22,2012
Minithumbup
By:
Jun 22,2012
1 people found
this helpful
As a first time landlady I found the whole thing quite daunting and both Charmaine Grant and Jamie Lee-Cripps have helped me through the process with great efficiency and charm. I am extremely impressed by the quality of care and concern that they have shown, beyond the call of duty, and their technical knowledge is also of the highest caliber. I feel extremely well supported by them and by the agency in general. I cannot recommend them highly enough....
read full review
Was this helpful? Yes
Jun 22,2012
Minithumbup
By:
Jun 22,2012
1 people found
this helpful
My daughter was desperately looking for a studio and had only two weeks to find accommodation. In addition to this was under great pressure as she had to do revision for exam. Faced with these two most pressured factors we needed Estate Agent staff who are polite, understanding our predicament and taking time to listen to us. Jamie certainly did this and was excellent in the speed of finding somewhere that meet our criterion. She was always very supportive in her approach and the only Esta...
read full review
Was this helpful? Yes
May 04,2012
Minithumbup
By:
May 04,2012
0 people found
this helpful
Jamie was helpful and friendly throughout the letting process. we had a few setbacks which were dealt with by Jamie efficiently and proffessionally. I would have no hesitation in recommending Jamie to others....
read full review
Was this helpful? Yes
May 03,2012
Minithumbup
By:
May 03,2012
0 people found
this helpful
Jamie was very good in all aspects of helping us. The property we were looking at actually asked us to pay our money up front for a year\'s rent each! This was a lot of money and instantly we were concerned! However Jamie was nothing but understanding and constantly communicating and negotiating with the landlords on our behalf about the contracts and the tenancy agreements. Jamie was professional and efficient yet she had a very personalised manner to her on the phone that made us feel like we ...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £221,000
  • Max: £570,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 1 26 0 5 1 3 0 1 0
Jamie-Lee Cripps - upload your photo Jamie-Lee Cripps
11 reviews

About Jamie-Lee No description set View full profile
Edyta Pruszynska - upload your photo Edyta Pruszynska
9 reviews

About Edyta No description set View full profile
Jamie Lee Crisps - upload your photo Jamie Lee Crisps
1 reviews

About Jamie Lee No description set View full profile
Charmaine Grant - no image available Charmaine Grant
Client Care Team Manager
2 reviews

About Charmaine I have worked with Northfields Estates for over 6 year and thoroughly enjoy my job and the company. Each day is different and i love helping people, rent, sell or buy their new homes View full profile
Jamie Lee-Cripps - upload your photo Jamie Lee-Cripps
11 reviews

About Jamie No description set View full profile
Sarah Brown - upload your photo Sarah Brown
8 reviews

About Sarah No description set View full profile
Kevin Harford - upload your photo Kevin Harford
3 reviews

About Kevin No description set View full profile
Kevin Pearcey - upload your photo Kevin Pearcey
3 reviews

About Kevin No description set View full profile
Harriet Shepherd - upload your photo Harriet Shepherd
2 reviews

About Harriet No description set View full profile
Joseph Smith-Koomson - upload your photo Joseph Smith-Koomson
10 reviews

About Joseph No description set View full profile
Shareeka Bhatty - upload your photo Shareeka Bhatty
3 reviews

About Shareeka No description set View full profile
Raphael Charles - no image available Raphael Charles
Senior Sales Negotiator
1 reviews

About Raphael Raphael joined Northfields as a Sales Negotiator, after being a Manager at Royal Mail for 9 years. View full profile
Ruby  - upload your photo Ruby
3 reviews

About Ruby No description set View full profile
Samir Ghebremichael - upload your photo Samir Ghebremichael
3 reviews

About Samir No description set View full profile
Caroline  - upload your photo Caroline
4 reviews

About Caroline No description set View full profile
Simon  - upload your photo Simon
1 reviews

About Simon No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Northfields, London W12 NAU

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.