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    Rachel Young
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    Sophie Scudder
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    Edyta Pruszynska
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    Steve Clements
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    Sarah Brown
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    Jasmine Yacoub
No description available.
Northfields

37 The Broadway Ealing, London
Greater London
W5 2NP

020 8566 5500

Sep 09,2015
Minithumbup
By:
Sep 09,2015
0 people found
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Very friendly and helpful, pushed things along and kept me updated with important news. Very responsive and stayed on top of everything. Crucial in helping me secure the flat....
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Sep 09,2015
Minithumbup
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Sep 09,2015
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Amit was very helpful throughout the whole process of purchasing the property. He always returned my calls in a timely manor. He was also helpful with retrieving the information from the vendor. Additionally, he kept me updated on the progress or if there was any issue that needed to be addressed....
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Comment on agent fees
As a buyer I have not paid any fees.
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Sep 09,2015
Minithumbup
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Sep 09,2015
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Amit and his team were excellent from the very start, after having a sale fall through with a different estate agent we were understandably very anxious, But the team from Northfields were very understanding and supportive. Great service, friendly team. Would definitely recommend to family and friends....
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Aug 26,2015
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Aug 26,2015
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I went to Northfields after I was unhappy with the amount of people my previous estate agents had got to view my property in 3 months. Northfields basically had four times the amount of people come round within just one month. Amit was the main person I dealt with and he was very amenable to showing buyers round (with my permission) out of his normal office hours. In fact it was one of these late viewings that led to an offer being made and my flat selling - so his dedication paid off. A...
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Jun 12,2015
Minithumbup
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Jun 12,2015
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I have just completed on a purchase through Northfields and I am very impressed with how they managed the whole transaction. I had trouble acquiring finance at a rather crucial point in the transaction and whilst Northfields stressed the need to remedy the issue asap, they still gave me reasonable breathing space to sort it out. They also managed everyone's expectations very well indeed. I would certainly recommend anyone buying or selling property in the Ealing area to use these guys....
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Aug 17,2014
Minithumbup
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Aug 17,2014
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Finding your perfect new home can be quite stressful, especially when you're trying to move into a new place in less than a week, but Northfields have made sure that everything runs smoothly. From organising viewings for us to meeting the landlord and signing the papers, it was all a quick and painless process. I highly recommend them....
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By: Colleen, Marketing Manager
Aug 18, 2014
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Hi Anda, Thank you so much for your positive feedback! We're thrilled that George was able to help you find just the right place while keeping the process as stress-free as possible! Great news! We hope you love your new home and feel free to contact us if you need anything else.....
Apr 30,2014
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Apr 30,2014
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Charlotte was incredibly professional, ensuring a smooth process and effectively working with both parties. Charlotte was great at keeping up the pace of the transaction and making sure any potential issues with swiftly resolved....
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By: Colleen, Marketing Manager
Apr 30, 2014
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Thank you Colin! I've passed your comments onto Charlotte so she knows to keep up the good work! Thank you so much for taking the time to give us your feedback. Your opinion really helps us to continue to improve our service! We wish you the best of luck in your new home.....
Apr 23,2014
Minithumbup
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Apr 23,2014
0 people found
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Promised us that the purchase should be quick as the vendor really wanted to sell it urgently... Time went on and the agent didn\'t really help much. Rarely called us back despite numerous requests to do so. Different people at the agency told us conflicting information with regards to reasons why our calls were not returned. Made mistakes with regards to communication with vendor; would not admit to it until calling us a week later. HOWEVER, the purchase almost fell through and we suddenly wen...
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By: Colleen, Marketing Manager
Apr 24, 2014
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I'm sorry to hear that you were at first not pleased with the levels of communication your received when buying your property. It is our aim to make sure that we update our buyers and sellers regularly and it is disappointing that at first you did not feel that we were achieving that aim. However, I'm delighted to know that our team was able to impress you in the end and make sure your purchase went through to completion! I will pass your comments on to the team so that we can learn where we'....
Apr 23,2014
Minithumbup
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Apr 23,2014
1 people found
this helpful
Excellent service from start to finish. They spent proper time without rushing me to deal with my case. From initial viewing to legal proceedings. I went for a second viewing with my architect and subsequently they advised me on the best way forward. Detailed knowledge of the building presented to me with its history. I feel a connection already to the house & area. The office was very helpful even though their phone was sometimes busy. Very polite and curtious. will definitely use them ag...
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By: Colleen, Marketing Manager
Apr 24, 2014
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Hi Freddy, Thank you so much for that wonderful feedback. We're so pleased to hear that you were happy with Northfields service! I'll be sure to pass on your compliments to the team and tell them to keep up the good work!....
Apr 16,2014
Minithumbup
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Apr 16,2014
1 people found
this helpful
As a landlord living abroad I rely on my letting agent to provide support so that I don\'t have to worry about all the details associated with tenants moving out and into my property. Sophie did a good job in providing the required level of support and keeping me updated on the progress of my new let....
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By: Colleen, Marketing Manager
Apr 22, 2014
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Thanks Alex! It's always wonderful to hear such positive feedback! We'll share your compliments with Sophie - it's very motivating for our staff to get praise for a job well done! Please be sure to let us know if we can continue to be of service in future.....
Apr 14,2014
Minithumbup
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Apr 14,2014
0 people found
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I had a great experience with Northfield's starting with Simon Thurstan. He called me on a weekly basis with houses that were available. I went to a house viewing on a Saturday and met Jasmine. The house was not for me but Jasmine recommended i go see another house she was showing later that day. It was smaller then i wanted and above my price so i would never had looked at it otherwise but i thought it was a lovely space so i put an offer on. My offer didn't get accepted however as Abraham now ...
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Apr 14,2014
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Apr 14,2014
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Extremely happy with the agent and her professionalism, in fact all the staff I spoke to at that branch were always helpful with my queries. Cathy in particular was very professional in her approach and always prompt to return my calls. Cathy has a very good knowledge of the local area and this proved useful to me. I would definitely use her and her team if the opportunity arises....
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By: Colleen, Marketing Manager
Apr 24, 2014
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Hi Anil, I'm so pleased to hear that our team in Ealing Broadway so impressed you! I'll pass on your feedback to Cathy and her team. It is wonderful to know that you would use us again in future and found the team's local knowledge so helpful. If we can be of any further help, please feel free to contact us. We'd love to hear from you.....
Feb 24,2014
Minithumbdown
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Feb 24,2014
2 people found
this helpful
I recently purchased a flat through Northfields Estate Agents in Ealing Broadway and was very disappointed with the communication and their service in general. I would not recommend them at all and had much better dealings with other agents in the area. Unfortunately there is no choice on who to buy a property from. From the very start of the interaction, the agents provided conflicting information. My offer was at first declined because the vendor was in a rush but the agent communicated inaccu...
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What agent could do to change your mind?
They could have been more honest and responsive through the buying process. After admitting that the service in this case was poor, they could have made an effort to compensate for the terrible service.
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By: Colleen, Marketing Manager
Apr 22, 2014
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I'm sorry to hear that you were disappointed with your experience at Northfields. We aim to offer our buyers and sellers high levels of communication, but clearly you did not feel that we met this goal in this instance. It seems from your comments that you did express your feedback directly with the team and I'm sorry to hear that you feel we weren't able to compensate for the service you felt was lacking at the time. I have passed your comments onto our sales team at Ealing Broadway so that ....
Jan 27,2014
Minithumbdown
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Jan 27,2014
2 people found
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These agents do not know how to manage property. Our property had many problems which were ignored when asked for repairs. They use handymen to do the work that professionals should do, many of the staff are rude. Useless at best....
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By: Colleen, Marketing Manager
Apr 22, 2014
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I'm disappointed to hear that you feel that the service at Northfields did not live up to your expectations. I've passed on your comments to our Operations Manager who heads up our property management team so that the team is aware of your comments. I hope that we can learn from your experience and continue to improve our service so that our service does meet and in fact, exceed your expectations. If there are outstanding issues which we can address for you or if there are other areas of conce....
Mar 15,2013
Minithumbup
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Mar 15,2013
0 people found
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Very happy with the service, and the speed at which we have (potentially) sold our property. Staff knowledgeable and courteous, and kind to goldfish....
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Feb 19,2013
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Feb 19,2013
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I am very please with the service of Northfields estate agency in Ealing Brodaway and particularly with Rebecca. She is a very helpful and knowledgeable woman . She is very well informed about the area and her recommendations meet the expectations of the customers. I was looking for a while to find a studio flat and she immediately found a beautiful studio at the heart of Ealing for me....
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Feb 12,2013
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Feb 12,2013
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The member of staff found a tenant very quickly, was pro-active in liaising between me and the tenant. In general she gave me a very good service....
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Jan 29,2013
Minithumbup
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Jan 29,2013
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we found danielle very professional during the lettings process and was given feedback and progress throughout the sale.i would recommend northfields and especially danielle to any contacts that might want a good local estate agent thanks david merrett...
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Jan 27,2013
Minithumbup
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Jan 27,2013
0 people found
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I have found all the staff most helpful, from the start with Rachael and Danielle who are very good at their jobs finding new tenants, through to Sophie who has been great at keeping in touch with tenant/ landlord sorting out the finer details. We have used Northfields three times this year and will continue in the future....
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Jan 25,2013
Minithumbup
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Jan 25,2013
1 people found
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Sophie has been fantastic. We are not the easiest company to deal with when it comes to making up our minds and she has been patient throughout in fact she has the patience of a saint. Sophie has gone that extra mile for us and cannot thank her enough for everything she has done to get this property for our secondee from Japan. If Northfields is judge by their customer service they should be number 1 in their field. Thank you, thank you, thank you....
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Dec 05,2012
Minithumbup
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Dec 05,2012
1 people found
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Very efficient and friendly. Did an excellent job of marketing my apartment, showing it to a large number of people in a short time to such the extent that we had a new tentant arranged within only a few days. They are prompt to provide all relevent information and quick to answer any queries. Can\'t find an faults at all. Would definitely recommend....
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Nov 28,2012
Minithumbup
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Nov 28,2012
0 people found
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Very nice, efficient, communicative, helpful, full of energy, smiling. It\'s really nice to work with this kind of people. It is a pleasure to enter the agency and see smiling people like waiting for you....
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Nov 19,2012
Minithumbup
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Nov 19,2012
0 people found
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Danielle was great in helping me fine suitable tenants for my property. She was professional and and helpful and understood what I required. She regularly communicated and updated me as to what the feedback was from prospective tenants and ,was honest about how much rent I was likely to get for the property....
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Nov 15,2012
Minithumbup
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Nov 15,2012
0 people found
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I bought the above flat through Northfields. After interviewing several estate agents I decided to ask them also to find tenants for me, as I had been impressed by the professionalism and friendliness of the sales staff. Danielle and her colleagues showed the same professionalism and friendliness and were able to find me very suitable tenants within a week of appointing Northfields....
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Nov 15,2012
Minithumbup
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Nov 15,2012
0 people found
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When we purchased our apartment at Dickens Yard we were give the names of 2 agents by the developers. We thought that we would be better off with a local agent and chose Northfields. My wife and I are professional Landlords and have been in the business for over 40 years. We made an appointment and met on site at the designated time. We were instantly impressed by Danielle\'s professionalism and friendly approach and her very good presentation both of herself and her company. Danielle let th...
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Nov 15,2012
Minithumbup
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Nov 15,2012
0 people found
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Danielle kept me well informed on the progress. She was proactive in securing a tenant at the right price and right occupation date. Bery good service provided....
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Nov 02,2012
Minithumbup
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Nov 02,2012
1 people found
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I am very pleased I was recommend to use Northfields agency in Ealing Broadway. People, who work there are very officient, polite and do their job best. This is a second time they were looking for a tenant for me and I am very happy with the result....
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Oct 23,2012
Minithumbup
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Oct 23,2012
1 people found
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I am relatively new to the lettings market, but Danielle (Daverne) from Northfields Ealing was both competent and confident in guiding me through the process. She is friendly and approachable and has been willing to go out of her way to help with queries. I only spoke to her yesterday and have already had three viewings!...
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Sep 28,2012
Minithumbup
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Sep 28,2012
1 people found
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I have not met with Sophie or Sarah before, but dealing with them via e-mails and telephone calls is just as efficient!!!! Thanks to their prompt and attentive services, my request for services or made any query have never resulted in disappointment at all. I will definitely make a point to meet them in person!!!...
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Sep 28,2012
Minithumbup
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Sep 28,2012
1 people found
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We use Northfields for many of our lettings and find them effective in quickly finding good tenants for our properties....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £300,000
  • Max: £529,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 0 17 2 3 0 8 1 2 0
Rachel Young - upload your photo Rachel Young
9 reviews

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Sophie Scudder - upload your photo Sophie Scudder
16 reviews

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Edyta Pruszynska - upload your photo Edyta Pruszynska
9 reviews

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Steve Clements - upload your photo Steve Clements
1 reviews

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Sarah Brown - upload your photo Sarah Brown
8 reviews

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Rachel Webb? - upload your photo Rachel Webb?
1 reviews

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Sameer Butt - upload your photo Sameer Butt
2 reviews

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Joseph Smith-Koomson - upload your photo Joseph Smith-Koomson
10 reviews

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Challotte McCullagh - upload your photo Challotte McCullagh
1 reviews

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George Rumsey - upload your photo George Rumsey
1 reviews

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Amit Vaitha - upload your photo Amit Vaitha
4 reviews

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Jasmine Yacoub - upload your photo Jasmine Yacoub
2 reviews

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