• claim your profile
    Edyta Pruszynska
  • upload your photo
    Craig Dougan
No description for branch.
Northfields

20 New Broadway Ealing, London
Greater London
W5 2NP

020 3613 6208/020 3613 6311
Website not available

Properties for Sale
Properties to Rent

Sep 09,2015
Minithumbup
Ann Leaver
By: 'Raj'
Sep 09,2015
0 people found
this helpful
Very friendly and helpful, pushed things along and kept me updated with important news. Very responsive and stayed on top of everything. Crucial in helping me secure the flat....
read full review
Was this helpful? Yes
Sep 09,2015
Minithumbup
By: 'buyer'
Sep 09,2015
0 people found
this helpful
Amit was very helpful throughout the whole process of purchasing the property. He always returned my calls in a timely manor. He was also helpful with retrieving the information from the vendor. Additionally, he kept me updated on the progress or if there was any ...
read full review
Comment on agent fees
As a buyer I have not paid any fees.
Was this helpful? Yes
Sep 09,2015
Minithumbup
By: 'Ali and osob'
Sep 09,2015
0 people found
this helpful
Amit and his team were excellent from the very start, after having a sale fall through with a different estate agent we were understandably very anxious, But the team from Northfields were very understanding and supportive. Great service, friendly team. Would definitely recommend to family ...
read full review
Was this helpful? Yes
Aug 26,2015
Minithumbup
By: 'Jon'
Aug 26,2015
0 people found
this helpful
I went to Northfields after I was unhappy with the amount of people my previous estate agents had got to view my property in 3 months. Northfields basically had four times the amount of people come round within just one month. Amit was the main person ...
read full review
Was this helpful? Yes
Jun 12,2015
Minithumbup
By: 'Fraser'
Jun 12,2015
0 people found
this helpful
I have just completed on a purchase through Northfields and I am very impressed with how they managed the whole transaction. I had trouble acquiring finance at a rather crucial point in the transaction and whilst Northfields stressed the need to remedy the issue asap, ...
read full review
Was this helpful? Yes
Aug 17,2014
Minithumbup
By: 'Anda'
Aug 17,2014
0 people found
this helpful
Finding your perfect new home can be quite stressful, especially when you're trying to move into a new place in less than a week, but Northfields have made sure that everything runs smoothly. From organising viewings for us to meeting the landlord and signing the ...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Aug 18, 2014
View all comments (1)
Hi Anda, Thank you so much for your positive feedback! We're thrilled that George was able to help you find just the right place while keeping the process as stress-free as possible! Great news! We hope you love your new home and feel free to contact us if you need anything else. ...
Apr 30,2014
Minithumbup
By: 'Colin'
Apr 30,2014
0 people found
this helpful
Charlotte was incredibly professional, ensuring a smooth process and effectively working with both parties. Charlotte was great at keeping up the pace of the transaction and making sure any potential issues with swiftly resolved....
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Apr 30, 2014
View all comments (1)
Thank you Colin! I've passed your comments onto Charlotte so she knows to keep up the good work! Thank you so much for taking the time to give us your feedback. Your opinion really helps us to continue to improve our service! We wish you the best of luck in your new home. ...
Apr 23,2014
Minithumbup
By: 'A Buyer'
Apr 23,2014
0 people found
this helpful
Promised us that the purchase should be quick as the vendor really wanted to sell it urgently... Time went on and the agent didn\'t really help much. Rarely called us back despite numerous requests to do so. Different people at the agency told us ...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Apr 24, 2014
View all comments (1)
I'm sorry to hear that you were at first not pleased with the levels of communication your received when buying your property. It is our aim to make sure that we update our buyers and sellers regularly and it is disappointing that at first you did not feel that we were achieving that aim. However, I'm delighted to know that our team was able to impress you in the end and make sure your purchase went through to completion! I will pass your comments on to the team so that we can learn where we' ...
Apr 23,2014
Minithumbup
By: 'Freddy'
Apr 23,2014
1 people found
this helpful
Excellent service from start to finish. They spent proper time without rushing me to deal with my case. From initial viewing to legal proceedings. I went for a second viewing with my architect and subsequently they advised me on the best way forward. Detailed knowledge ...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Apr 24, 2014
View all comments (1)
Hi Freddy, Thank you so much for that wonderful feedback. We're so pleased to hear that you were happy with Northfields service! I'll be sure to pass on your compliments to the team and tell them to keep up the good work! ...
Apr 16,2014
Minithumbup
By: 'Alex'
Apr 16,2014
1 people found
this helpful
As a landlord living abroad I rely on my letting agent to provide support so that I don\'t have to worry about all the details associated with tenants moving out and into my property. Sophie did a good job in providing the required level ...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Apr 22, 2014
View all comments (1)
Thanks Alex! It's always wonderful to hear such positive feedback! We'll share your compliments with Sophie - it's very motivating for our staff to get praise for a job well done! Please be sure to let us know if we can continue to be of service in future. ...
Apr 14,2014
Minithumbup
By: 'Pink Shez'
Apr 14,2014
0 people found
this helpful
I had a great experience with Northfield's starting with Simon Thurstan. He called me on a weekly basis with houses that were available. I went to a house viewing on a Saturday and met Jasmine. The house was not for me but Jasmine recommended i ...
read full review
Was this helpful? Yes
Apr 14,2014
Minithumbup
By: 'Anil'
Apr 14,2014
0 people found
this helpful
Extremely happy with the agent and her professionalism, in fact all the staff I spoke to at that branch were always helpful with my queries. Cathy in particular was very professional in her approach and always prompt to return my calls. Cathy has a very ...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Apr 24, 2014
View all comments (1)
Hi Anil, I'm so pleased to hear that our team in Ealing Broadway so impressed you! I'll pass on your feedback to Cathy and her team. It is wonderful to know that you would use us again in future and found the team's local knowledge so helpful. If we can be of any further help, please feel free to contact us. We'd love to hear from you. ...
Feb 24,2014
Minithumbdown
By: 'DrL'
Feb 24,2014
3 people found
this helpful
I recently purchased a flat through Northfields Estate Agents in Ealing Broadway and was very disappointed with the communication and their service in general. I would not recommend them at all and had much better dealings with other agents in the area. Unfortunately there is ...
read full review
What agent could do to change your mind?
They could have been more honest and responsive through the buying process. After admitting that the service in this case was poor, they could have made an effort to compensate for the terrible service.
Attached Files
Was this helpful? Yes
By: Colleen, Marketing Manager
Apr 22, 2014
View all comments (1)
I'm sorry to hear that you were disappointed with your experience at Northfields. We aim to offer our buyers and sellers high levels of communication, but clearly you did not feel that we met this goal in this instance. It seems from your comments that you did express your feedback directly with the team and I'm sorry to hear that you feel we weren't able to compensate for the service you felt was lacking at the time. I have passed your comments onto our sales team at Ealing Broadway so that ...
Jan 27,2014
Minithumbdown
By: 'JEH'
Jan 27,2014
2 people found
this helpful
These agents do not know how to manage property. Our property had many problems which were ignored when asked for repairs. They use handymen to do the work that professionals should do, many of the staff are rude. Useless at best....
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Apr 22, 2014
View all comments (1)
I'm disappointed to hear that you feel that the service at Northfields did not live up to your expectations. I've passed on your comments to our Operations Manager who heads up our property management team so that the team is aware of your comments. I hope that we can learn from your experience and continue to improve our service so that our service does meet and in fact, exceed your expectations. If there are outstanding issues which we can address for you or if there are other areas of conce ...
Mar 15,2013
Minithumbup
By: 'Jane Barlow'
Mar 15,2013
0 people found
this helpful
Very happy with the service, and the speed at which we have (potentially) sold our property. Staff knowledgeable and courteous, and kind to goldfish....
read full review
Was this helpful? Yes
Feb 19,2013
Minithumbup
By: 'Maria Balta'
Feb 19,2013
0 people found
this helpful
I am very please with the service of Northfields estate agency in Ealing Brodaway and particularly with Rebecca. She is a very helpful and knowledgeable woman . She is very well informed about the area and her recommendations meet the expectations of the customers. I was ...
read full review
Was this helpful? Yes
Feb 12,2013
Minithumbup
By: 'Thoroughbred'
Feb 12,2013
0 people found
this helpful
The member of staff found a tenant very quickly, was pro-active in liaising between me and the tenant. In general she gave me a very good service....
read full review
Was this helpful? Yes
Jan 29,2013
Minithumbup
By: 'david merrett'
Jan 29,2013
0 people found
this helpful
we found danielle very professional during the lettings process and was given feedback and progress throughout the sale.i would recommend northfields and especially danielle to any contacts that might want a good local estate agent thanks david merrett...
read full review
Was this helpful? Yes
Jan 27,2013
Minithumbup
By: 'Pat'
Jan 27,2013
0 people found
this helpful
I have found all the staff most helpful, from the start with Rachael and Danielle who are very good at their jobs finding new tenants, through to Sophie who has been great at keeping in touch with tenant/ landlord sorting out the finer details. We ...
read full review
Was this helpful? Yes
Jan 25,2013
Minithumbup
By: 'Paula AZ'
Jan 25,2013
1 people found
this helpful
Sophie has been fantastic. We are not the easiest company to deal with when it comes to making up our minds and she has been patient throughout in fact she has the patience of a saint. Sophie has gone that extra mile for us and ...
read full review
Was this helpful? Yes
Dec 05,2012
Minithumbup
By: 'steve f'
Dec 05,2012
1 people found
this helpful
Very efficient and friendly. Did an excellent job of marketing my apartment, showing it to a large number of people in a short time to such the extent that we had a new tentant arranged within only a few days. They are prompt to provide ...
read full review
Was this helpful? Yes
Nov 28,2012
Minithumbup
By: 'Dorota Boisot'
Nov 28,2012
0 people found
this helpful
Very nice, efficient, communicative, helpful, full of energy, smiling. It\'s really nice to work with this kind of people. It is a pleasure to enter the agency and see smiling people like waiting for you....
read full review
Was this helpful? Yes
Nov 19,2012
Minithumbup
By: 'Monica french'
Nov 19,2012
0 people found
this helpful
Danielle was great in helping me fine suitable tenants for my property. She was professional and and helpful and understood what I required. She regularly communicated and updated me as to what the feedback was from prospective tenants and ,was honest about how much rent ...
read full review
Was this helpful? Yes
Nov 15,2012
Minithumbup
By: 'Irene Hawkins'
Nov 15,2012
0 people found
this helpful
I bought the above flat through Northfields. After interviewing several estate agents I decided to ask them also to find tenants for me, as I had been impressed by the professionalism and friendliness of the sales staff. Danielle and her colleagues showed the same professionalism ...
read full review
Was this helpful? Yes
Nov 15,2012
Minithumbup
By: 'Anthony Goff'
Nov 15,2012
0 people found
this helpful
When we purchased our apartment at Dickens Yard we were give the names of 2 agents by the developers. We thought that we would be better off with a local agent and chose Northfields. My wife and I are professional Landlords and have been in the ...
read full review
Was this helpful? Yes
Nov 15,2012
Minithumbup
By: 'Lovelace house'
Nov 15,2012
0 people found
this helpful
Danielle kept me well informed on the progress. She was proactive in securing a tenant at the right price and right occupation date. Bery good service provided....
read full review
Was this helpful? Yes
Nov 02,2012
Minithumbup
By: 'Elena'
Nov 02,2012
1 people found
this helpful
I am very pleased I was recommend to use Northfields agency in Ealing Broadway. People, who work there are very officient, polite and do their job best. This is a second time they were looking for a tenant for me and I am very happy ...
read full review
Was this helpful? Yes
Oct 23,2012
Minithumbup
By: 'Julie'
Oct 23,2012
1 people found
this helpful
I am relatively new to the lettings market, but Danielle (Daverne) from Northfields Ealing was both competent and confident in guiding me through the process. She is friendly and approachable and has been willing to go out of her way to help with queries. I ...
read full review
Was this helpful? Yes
Sep 28,2012
Minithumbup
By: 'Chooi'
Sep 28,2012
1 people found
this helpful
I have not met with Sophie or Sarah before, but dealing with them via e-mails and telephone calls is just as efficient!!!! Thanks to their prompt and attentive services, my request for services or made any query have never resulted in disappointment at all. I ...
read full review
Was this helpful? Yes
Sep 28,2012
Minithumbup
By: 'Brodie Group Ltd'
Sep 28,2012
1 people found
this helpful
We use Northfields for many of our lettings and find them effective in quickly finding good tenants for our properties....
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £300,000
  • Max: £529,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 0 17 2 3 0 8 1 2 0
Edyta Pruszynska - upload your photo Edyta Pruszynska
9 reviews

About Edyta No description set View full profile
Craig Dougan - no image available Craig Dougan
Manager
0 reviews

About Craig No description set View full profile

Fees

No fees set.
Last updated at 2:46 PM 05/02/2018 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:46 PM 05/02/2018 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Sell or Rent Your Home