NMR Lettings
4.9/5, 162 reviews
98% recommended
92% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

Nathan Martin. Lettings & Management Consultants We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer ... show more Nathan Martin. Lettings & Management Consultants

We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer a modern quality service.

With over 10 years of experience, we have developed an extensive knowledge of the local property market. This enables us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether tenants, landlords) with specialist high quality advice tailored to each individual. Whether you are a landlord or investor with single or portfolio properties seeking a reliable agent for responsible, quality tenants for your property and/or full property management tailored to suit your needs, or a Tenant searching for a home ,we are here to help make the process stress and hassle free.

We don't go the extra mile, it's already included with our great professional service.

A forward looking business based on the traditional values, we always strive to be at the forefront of the property letting market, and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation.

Together with attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.

Details of some of the properties we are currently instructed to let can be found on our website

At NMR Lettings, we recognised the growing demand for exceptional properties and exceptional service - so we have provided just that.

If you require any further information or advice please do not hesitate to contact us. We look forward to hearing from you.

Est. in 2014 as NMR Lettings, Incorporated 2020 NMR Lettings & Management Ltd (Nathan Martin.)

2015/16/17/18/19 and 2020 Gold Award Winners for 'Best Letting Agent in Durham' for Customer Experience - allAgents.co.uk "The UK's Largest Customer Review Website for the Property Industry"
Follow our FACEBOOK or INSTAGRAM page for latest news in the lettings market and property updates.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 92% 99% £290 £3,255
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 1 76 1 0 0 0 0 8 1
Areas covered
  • DH1
  • County Durham
  • DH7
  • Gateshead
  • DH2
  • Newcastle Upon Tyne
  • DH8
  • DH3
  • NE8
  • DH4
  • NE1
  • DH6
  • NE9
Address

3a Sunderland Road
Durham
County Durham
DH1 2LH
0191 3006112

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Lettings TPOS DPS

“BEWARE...”

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Feb 23,2024
Minithumbdown
By: 'Sheree'
Feb 23,2024
0 people found
this helpful
Please be careful with this agent if you can't provide a guarantor they keep your deposit and give the property to someone else,when you have completed all they asked for. My daughter now has the inconvenience of fighting for this back. And we will ...
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By: Sheree Solway
Feb 26, 2024
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They did not provide misleading information, however your office did ask them to play around with dates on the application which I have seen emails for. This would have been misleading. They tried to provide a guarantor with the criteria given but this was rejected. They tried everything possible to resolve issues and get the house. They should get there deposit back. ...

“extremely helpful went above and beyond when ......”

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Feb 14,2023
Minithumbdown
Nathan
By: 'heather'
Feb 14,2023
0 people found
this helpful
extremely helpful went above and beyond when i didnt understand at any point highly recommend also any problem i had once in nathan was straight onto it fab quick response , thankyou for helping me into my new home...
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“Very helpful....”

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Oct 24,2022
Minithumbup
Nathan
By: 'Adele'
Oct 24,2022
0 people found
this helpful
Nathan was so helpful with finding my son a suitable property to rent. I spoke to him on the phone several times and he was always very patient and helpful with my questions. He went above and beyond to find the right property, in the ...
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“Nathan is very responsive and deals with our ......”

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Sep 05,2022
Minithumbdown
Nathan
By: 'Nick'
Sep 05,2022
0 people found
this helpful
Nathan is very responsive and deals with our property with the minimum amount of fuss but with the maximum efficiency. I thoroughly recommend his services....
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“looked after the property and tennent...”

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Sep 02,2022
Minithumbup
Nathan
Robyn
By: 'Mark'
Sep 02,2022
0 people found
this helpful
Have looked after the property and tennent for a number of years now and have not had any issues with Nathan Martin always a great service...
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“I have been with NMR Lettings for three years......”

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Sep 02,2022
Minithumbup
Nathan
By: 'Lindsey'
Sep 02,2022
0 people found
this helpful
I have been with NMR Lettings for three years. Nathan and Robyn have made the job of being a new landlord pain free! They offer a friendly and knowledgeable service which I am happy to recommend....
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“Very reliable and professional service....”

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Sep 02,2022
Minithumbup
Nathan
By: 'Andrew'
Sep 02,2022
0 people found
this helpful
Very reliable and professional service. Always provides a prompt and comprehensive response to any queries or requests. Would highly recommend....
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“Very helpful friendly people, always on top ......”

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Sep 02,2022
Minithumbup
Nathan
Robyn
By: 'David'
Sep 02,2022
0 people found
this helpful
Very helpful friendly people, always on top of any problems that arise, very good communication, very pleased I rent out my property through them....
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“NMR is quite helpful and supportive in managi......”

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Sep 01,2022
Minithumbup
Nathan
Robyn
By: 'Victor'
Sep 01,2022
0 people found
this helpful
NMR is quite helpful and supportive in managing my property. Though there are still some rooms for improvements, I highly recommend them....
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“NMR Lettings Feedback...”

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Nov 19,2021
Minithumbup
Nathan
Robyn
By: 'Aderito'
Nov 19,2021
1 people found
this helpful
NMR Lettings have been so very helpful and supportive. They have found a professional tenant for my property. They have been so transparent and trustworthy which has given me a peace of mind. I would strongly recommend them to anyone....
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“We have been clients of Nathan Martin Reside......”

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Apr 30,2021
Minithumbup
Nathan
Robyn
By: 'Jeff & Sarah Watson'
Apr 30,2021
0 people found
this helpful
We have been clients of Nathan Martin Residential for almost 18 months and we have found them to be most helpful, efficient and friendly. Any dealings we have had with the company, including any jobs that needed looking into, we have been and continue to be ...
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“Great agency to use. I have been using NMR fo......”

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Apr 29,2021
Minithumbup
By: 'Alexious Mudzingwa'
Apr 29,2021
0 people found
this helpful
Great agency to use. I have been using NMR for the past 3 years on all my properties. NMR has a personal touch and now and again they always go an extra mile with their work without asking for any extra payment....
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“Before joining NMR Lettings, I have used othe......”

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Apr 29,2021
Minithumbup
Nathan
Robyn
By: 'Victor'
Apr 29,2021
0 people found
this helpful
Before joining NMR Lettings, I have used other letting agents’ services for my property management at losses. Those were more interested in collecting Landlord’s payments with urgency with little or no interest in collecting rents from tenants. Nathan and NMR Lettings reverses those trends ...
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“Amazing people. Effort is no end and everythi......”

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Apr 29,2021
Minithumbup
Nathan
Robyn
By: 'Richard haywood'
Apr 29,2021
0 people found
this helpful
Amazing people. Effort is no end and everything is done when where and how you ask of them. Staff are great and really polite and helpful and can see why they are at the top of there game and recognised for it also.been with ...
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“Great company...”

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Apr 28,2021
Minithumbup
Nathan
Robyn
By: 'Rebecca'
Apr 28,2021
0 people found
this helpful
Helpful with any enquiries or questions I have. Any problems get fixed quickly and of a high quality. Friendly staff on the phone and also in person when on house visits....
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“Amazing company!...”

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Apr 28,2021
Minithumbup
Nathan
Robyn
By: 'Claire'
Apr 28,2021
0 people found
this helpful
Our rental has been through NMR Letting for 6 years now and the team are great! Very approachable, polite and their customer service is second to none. Well done Nathan, Robyn & the team!...
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“NMR have been managing my property for over 2......”

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Apr 28,2021
Minithumbup
Nathan
Robyn
By: 'DHIRESH MEPANI'
Apr 28,2021
0 people found
this helpful
NMR have been managing my property for over 2 years. I have received and yet still receiving an outstanding service from them. I highly recommend NMR to everyone....
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“Highly suggest this team, they are amazing an......”

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Apr 28,2021
Minithumbup
Robyn
By: 'A&H'
Apr 28,2021
0 people found
this helpful
Highly suggest this team, they are amazing and have managed my properties for a couple of years now, they deal with issues very effectively and put your mind at ease. 10/10...
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“Great letting agency run by a professional te......”

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Apr 28,2021
Minithumbup
Nathan
Robyn
By: 'James McN'
Apr 28,2021
0 people found
this helpful
Great letting agency run by a professional team that go the extra mile. They have responded quickly and efficiently to all property management issues...
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“Brilliant...”

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Mar 01,2021
Minithumbup
Nathan
Robyn
By: 'Rennie'
Mar 01,2021
0 people found
this helpful
Brilliant always very helpfull and understanding and easy to get hold of if any problems plus quick replys best ive dealt with by a mile...
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Comment on agent fees
Good
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“Very helpful and friendly people would highly......”

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Aug 29,2020
Minithumbup
Nathan
Robyn
By: 'Jane'
Aug 29,2020
0 people found
this helpful
Very helpful and friendly people would highly recommend nothing’s too much trouble my move went very smoothly and stress free...
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“Very professional and well organized. The pro......”

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Jun 02,2020
Minithumbup
Nathan
By: 'Benjamin'
Jun 02,2020
0 people found
this helpful
Very professional and well organized. The process Of moving in went smoothly. Felt secured during the process and well informed about the property...
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“1 year on - same great service...”

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Jan 27,2020
Minithumbup
Nathan
Robyn
By: 'Dan'
Jan 27,2020
0 people found
this helpful
I have been with NMR for a bit over a year now. Since taking over the management of my property the service received from Nathan and Robyn has been nothing short of exemplary. It is not just the work they undertake. As a long distance ...
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“Nathan took over the management of our proper......”

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Jan 19,2020
Minithumbup
Nathan
By: 'Y'
Jan 19,2020
0 people found
this helpful
Nathan took over the management of our property from another agent. We decided to use his company as he was always prompt with his feedback and we felt that it was time for a change of management. He has overseen renovations of our property, which ...
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“Responsive business, keen to help. Organized ......”

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Nov 16,2019
Minithumbup
Nathan
Robyn
By: 'Cliff'
Nov 16,2019
0 people found
this helpful
Responsive business, keen to help. Organized and reachable. Helped out with internet, utilities, parking, licensing. Excellent services. Have worked with them for about two years. Highly recommend to people in this area....
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“I live in Spain and around 18 months ago deci......”

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Nov 16,2019
Minithumbup
Nathan
By: 'Elaine'
Nov 16,2019
0 people found
this helpful
I live in Spain and around 18 months ago decided to look for a property to buy in the UK that I could rent out . I contacted Nathan at NMR and a number of other letting agents for advice as this would be my first letting ...
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By: Elaine
Sep 01, 2021
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Just wanted to add to my original review. I have now had the property for 2 years and have to say I am really happy with Nathan, Robyn and all the team at NMR. Living in Spain I need an agent to fully manage my property and NMR give me that . They keep me fully informed and when repairs are needed they arrange for them to be done quickly whilst keeping costs to a minimum. ...

“Very helpful and friendly people. Very well o......”

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Nov 15,2019
Minithumbup
By: 'Stephen'
Nov 15,2019
0 people found
this helpful
Very helpful and friendly people. Very well organised. Would highly recommend. Go the extra mile to get you settled in your new home....
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“A totally professional, effortless, experience....”

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Sep 21,2019
Minithumbup
By: 'David'
Sep 21,2019
1 people found
this helpful
A totally professional, effortless, expert experience, my Wife & I couldn't have asked for better. Seemless process finding a tenant, paperwork completed with ease, every legal & practical element covered. Changing agents to NMR has restored our faith as landlords in the letting process for us & our ...
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“Very helpful and walked me through the proces......”

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Sep 11,2019
Minithumbup
Nathan
Robyn
By: 'Shuayb'
Sep 11,2019
0 people found
this helpful
Very helpful and walked me through the process. Professional and polite as well. Would recommend to others looking to rent....
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“Swift, efficient, personal service at a compe......”

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Aug 31,2019
Minithumbup
By: 'Shane'
Aug 31,2019
0 people found
this helpful
Swift, efficient, personal service at a competitive rate. I would and have recommended to fellow landlords. The service received beat a larger competitor hands down....
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Staff picture Nathan
(131)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the event of a complaint against 'NMR Lettings' please request our complaints procedure from the Independent agent who will deal with the matter, should you matter not be resolved by any of the following methods with the agent see below.
We deal with complaints online, by telephone, text phone, post and email


If your complaint cannot be resolved within a suitable time frame (8 Weeks) you can visit the Ombudsman Services below for more advise and help to resolve the matter for you.
http://www.ombudsman-services.org/
Last updated at 3:07 PM 29/02/2016 by Nathan Reah

Awards won by NMR Lettings

Regional Awards won by NMR Lettings

Individual Branch Awards

Durham, DH1


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NMR Lettings