• Neil Randle
    Neil Randle
  • Jo Black
    Jo Black
  • Rachael Francis
    Rachael Francis
  • Robert Challis
    Robert Challis
  • Tom Lefek
    Tom Lefek
  • claim your profile
    Nathan
  • Rhiannon Lewcock
    Rhiannon Lewcock
  • claim your profile
    Beryl Hampton
  • upload your photo
    Nigel White
Independent Estate Agent that opened in the tougher market in 2009. Strong reputation built on honesty professional experienced staff.
Nicol & Co

1 Himbleton Road St Johns, Worcester
Hereford and Worcester
WR2 6BA

01905 676000

Apr 20,2016
Minithumbup
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Apr 20,2016
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We came across Nicol and Co and Rhiannon when we found a house we fell in love with, after what had seemed like an eternity searching for the right property for us. Nothing was of too much effort for Rhiannon, she was extremely accommodating, helpful, friendly and always responded to our (many!) emails very quickly which put our minds very much at ease. Throughout the process of agreeing a tenancy and finalising our contract, we felt safe in the knowledge that we were in the best hands possible ...
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Apr 05,2016
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Apr 05,2016
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I have recently rented a new property from Nicol and Co and found the service level I receieved excellent especailly Rhiannon. I submitted the details of what I was looking for and only got shown properties that fitted the criteria and not just anything that was available which when time is valuable was brilliant. Rhiannon answered any queries helped deal with entrance to the property with Nicol and Co making the registration for utilities partivcularly simple. I will definitely recommend Nicol ...
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Comment on agent fees
Agents fees were clear and competitive.
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Apr 04,2016
Minithumbup
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Apr 04,2016
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Rhiannon Lewcock helped myself and my partner through a very seamless and straight forward time In what is usually a stressful time when looking for a property to let in Worcester. She was professional , polite and very informative throughout. I certainly would have no hesitation in recommending Nichol & Co to my friends and family . A pleasant and talented young lady whom I'm sure will be progressing in the industry very fast ....
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Comment on agent fees
Fair
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Jan 29,2016
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Jan 29,2016
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As a first time landlord looking to put my property on the rental market, it was all a bit daunting and everything was to be a huge learning curve for me. After considering other agencies, large chain agencies included, I chose Nicol and Co because I felt that, as a smaller local agency, with a smaller team, their focus would be on providing a good service to their clients. And I haven't been disappointed! They are excellent! I met with Tom to discuss the process of letting my house, and fou...
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Comment on agent fees
Good. Competitive with other agencies.
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Jan 27,2016
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Jan 27,2016
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I received an excellent service from Tom and Benito.. They helped me to let my property in one week.. Very effective and friendly service.. I do recommend them to all landlords.....
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Comment on agent fees
Good..
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Jan 18,2016
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Jan 18,2016
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Customer service very good, the exchange/completion of the property took longer than planned (not down to Nicole & Co). Nigel kept myself, my solicitors and the vendors up to date with email/calls. Very happy with the service and liked the new home hamper :-)...
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Dec 29,2015
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Dec 29,2015
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The team at the Worcester branch of Nicol and Co. are always attentive, professional and efficient. During the letting process we dealt mostly with Tom, who always handled our enquiries promptly and diligently, and went out of his way to make sure we were well looked after. We also dealt with Rhiannon, whose warmth and professionalism gave us a great deal of reassurance. After renting our previous house through a large chain agency where we were routinely ignored and never dealt with the same p...
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Dec 23,2015
Minithumbup
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Dec 23,2015
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I was very pleased with the service I received from the whole team at Nicol and Co. They were professional and efficient from start to finish. They achieved regular viewings at my property and always gave me feedback from each viewing and as a result the sale was completed in good time. Would happily recommend them....
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Dec 15,2015
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Dec 15,2015
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In short - Nigel and the team from Nicol and Co were absolutely faultless. When we entered into the process of buying and selling we were dreading having to deal with estate agents as we have had problems in the past. However from the start we were blown away by the service from these guys. Nigel was constantly in touch from the start, giving us updates and information. His approach was always relaxed and friendly with no hard sell and no b*******t which we were really glad about. We sol...
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Dec 14,2015
Minithumbup
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Dec 14,2015
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The whole team from initial valuation to the sale dealt with my situation with respect, dignity, and went above and beyond. Going through a divorce as well as the loss of both of my parents is a very trying time, but they were great. Even to the point where I now find myself a tenant of my property. I cannot speak highly enough of the team...
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Dec 07,2015
Minithumbup
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Dec 07,2015
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Very helpful office, always a friendly response, Neil went out of his way to make sale as bearable as possible assisted by Worcester Office staff. Frustrating that the solicitors took so long to process the purchase and sale but Nicol & Co always ready to give the ring round and move things forward as much as possible. Would recommend without hesitation...
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Comment on agent fees
Reasonable
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Nov 13,2015
Minithumbup
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Nov 13,2015
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Both myself and my family found Rhiannon to be very professional,courteous, helpful and nothing was too much effort.the process was made easy and very informative.we would highly recommend both nicol and co and Rhiannon again....
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Nov 11,2015
Minithumbup
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Nov 11,2015
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We found Nicol and co particularly Neil very helpful with a long arduous sale. Our initial sale fell through however they managed to re sell the house within 7 days. Neil was very helpful in the later stages of the sale bridging the cap between us and our buyer to achieve a completion date. Without his help, advise and persistence I doubt we would be looking to complete so soon....
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Comment on agent fees
Negotiated a fixed fee.
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Nov 07,2015
Minithumbup
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Nov 07,2015
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We would highly recommend Nicol and Co to anyone who is looking to sell their property. The whole team were always extremely helpful and friendly. Our sale was a complete nightmare due to maintenance companies and solicitors but Neil went above and beyond to help even helping us change solicitors half way through the sale and he was always on hand when we needed assistance, don't think we would have made completion without him....
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Nov 06,2015
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Nov 06,2015
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Tom has been very professional and outstanding in finding me a suitable tenant for my house. After the house was advertised, there were approx 25 people interested and he personally went through them all and informed me that only 3 met my needs. He has been honest from the second I met him and has always put my needs first. I have the house fully managed by Tom (Nicol & Co) and trust he will make the right decision at the time. He is punctual, smart, professional and most importantly honest....
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Nov 05,2015
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Nov 05,2015
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To whom it may concern. I move my business to Nichol & Co November, 2014 as I was abroad at that time. My former letting agent had business troubles and was failing miserably in managing the property such as letting to unvetted tenants and late payments of monies received. Initially, Jo then Robert took over the account and I had an immediate improvement. The tenant (who was sourced by my former agent) left the house in a unletable state and in rent arrears. Nichol & Co (Robert) was help...
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Comment on agent fees
As above. To whom it may concern. I move my business to Nichol & Co November, 2014 as I was abroad at that time. My former letting agent had business troubles and was failing miserably in managing the property such as letting to unvetted tenants and late payments of monies received. Initially, Jo then Robert took over the account and I had an immediate improvement. The tenant (who was sourced by my former agent) left the house in a unletable state and in rent arrears. Nichol & Co (Robert) was helpful and sympathetic to my plight. Robert aided me greatly with the return of the deposit from DPS. Robert always displays a professional, friendly and reassuring manner to the problems at hand. I am more than pleased with professional and friendly service provide by Nichol & Co at the Worcester office and Robert in particular. Should the reader want a company that does things rather than talk about doing things then Nichol & Co is for you. Yours faithfully, Raymond Small.
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Nov 04,2015
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Nov 04,2015
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Rhiannon is a very efficient and professional lettings agent. I had every confidence in her as I was kept updated as to viewings and given helpful information unto final letting stage. I would have no hesitation in having her involvement again. She is a credit to Nicol & Co....
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Oct 25,2015
Minithumbup
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Oct 25,2015
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Myself and my friend moved to worceater quite recently, after a day or two of being in contact with nicol & co, Rhiannon Lewcock had got us veiwing for a few properties all in close proximity of worceater city centre, our desired location. Rhiannon met us at each veiwing, she was punctual and very warm and welcoming on every occasion. This put us at ease as first timers! She was able to explain everything we didn't understand about the properties and the rental agreements, for example how ...
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Comment on agent fees
Although I'd like agency fees to be cheaper - who wouldn't I have to admit all fees for this particular agency (nicol & co) were justified. Very happy with them
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Oct 22,2015
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Oct 22,2015
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My experience with lettings hasn't always been the best. However, after meeting such helpful staff at Nicol and Co my perspective on agencies changed. Two of the staff members have really stood out to me. Rob and Rhiannon really made and continue to make me feel comfortable and understood. They both take their time to listen and really do sympathise when you need them to. Rhiannon has the best way of dealing with customers, better than I have ever known, she becomes your friend but remains profe...
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Oct 21,2015
Minithumbup
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Oct 21,2015
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Jo Black was very helpful from the first time I met her. Very professional and showed me extra property that I had not booked to see, but had just come on the market in the same area. She is a first class estate agent and did not hassle me or over call, but provided all the help I needed and advice on what could be done with a property. She also seemed to have a very good idea as to what sort of property would be right for me as a first time buyer. Really pleased I could buy from Nicols, as I lo...
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Oct 21,2015
Minithumbup
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Oct 21,2015
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The one word to describe this young lady? INCREDIBLE. Incredible service. Incredibly professional. Incredibly passionate. Credit where it's due... Nicol have a star here, hold onto her tight....
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Oct 19,2015
Minithumbup
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Oct 19,2015
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We would highly recommend Nicol & Co as agents, they kept us fully informed thoughout the process of selling our property, they were fantastic with viewings and are a friendly, helpful team. Thank you to all at Nicol & Co, especially Jo, we will be recommending to friends and family in the future....
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Oct 19,2015
Minithumbup
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Oct 19,2015
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I have found Nicols to be excellent in every respect regarding the letting of our Flat. Both Tom and Rob have kept us informed about issues and have gone out of their ways to resolve any problems therefore the lettings process has been relatively painless. A recent example of excellent customer care was when the tenant phoned to say there was a problem with their central heating and hot water. Rob correctly identified that the system needed re-pressurised a relatively straightforward task. Howe...
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Oct 14,2015
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Oct 14,2015
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Excellent experience. As this is my first rental property I was worried about not knowing what to do. Rhiannon explained everything that I needed to know with good knowledge. It made me feel relaxed knowing that my property is in their hands....
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Oct 13,2015
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Oct 13,2015
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Rob is always helpful and knowledgeable. He is also willing to put the extra effort in to give excellent service....
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Oct 11,2015
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Oct 11,2015
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After an unsatisfactory experience from another letting agent, it was a pleasure to be referred to Nicol & Co and Tom and Rhiannon in particular. My questions were always deal with promptly and letting was achieved both in good time and without any fuss. What was most impressive was that Tom didn't hesitate to recommend a rental figure above what I thought could be achieved - although he had to come down marginally the end result was still higher than had previously been achieved. I will c...
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Oct 06,2015
Minithumbup
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Oct 06,2015
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Tom Lefek gave good advice about preparing the property for letting, and when we had finished our renovations came straight away to take photographs and advertise it. A tenant was found within a week. I am very happy....
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Oct 03,2015
Minithumbup
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Oct 03,2015
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Rhiannon was an absolute dream for us helping us with every part of the process - especially when we had a bit of struggle getting contracts signed in time for a particular date, she bent over backwards for us. Couldn't have asked for more...
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Sep 30,2015
Minithumbup
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Sep 30,2015
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Rhiannon and Nicol & Co were great in helping us out getting our flat. Even with problems with employment references she helped us out as much as she could and felt she went the extra mile for it to be a smooth move in. Thankyou!...
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Sep 17,2015
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Sep 17,2015
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We found Tom most helpful. He came to view our property and asked us many questions regarding our house in order to find us the right tenants. The first viewings were shown around before the property was even advertised on the website! Tom or Rhiannon accompanied all the prospective tenants meaning that we didn't need to be present. The property was let within a week. Tom was always willing to answer our emails and phone calls with regards to the process and gave us lots of good advice. We wont ...
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Sep 16,2015
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Sep 16,2015
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It took me a long time to decide to place my property on the market after valuation by Neil, during this time there was no pressure from this company whatsoever. On finally making the decision I received prompt service with my wishes taken into consideration regarding the marketing. My property was sold after two weeks. All the staff were helpful and any queries made were promptly dealt with and I was kept informed. The staff knew the type of property I was looking for and when a suitable proper...
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Comment on agent fees
Good, probably could have got a little cheaper elsewhere ......but ...you get what you pay for ..great service.
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Sep 05,2015
Minithumbup
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Sep 05,2015
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Very happy with overall service, Nathen initially and then Paul at Droitwich. Kept us informed at all times, initiated a good level of viewings, valued the property sensibly and charged a fare fee for the service provided....
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Aug 31,2015
Minithumbup
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Aug 31,2015
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The service I received from Nicol and co when letting my property through them was excellent .Tom was always friendly helpful and professional at all times and had my property let within a few days. I was kept up to date with what was going on by him and Rhiannon at all times and nothing was too much trouble. I would have no hesitation in recommending them any one wanting to let or rent a property....
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Aug 20,2015
Minithumbup
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Aug 20,2015
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Even though I am eventually buying a property via another agent, I'd like to say how much I've appreciated Jo's professionalism and courtesy through the many months we've been looking for a property. Her enthusiasm and pragmatic approach suited me well and my ambit was to buy a property via Nicol & Co because of the great service we received. Alas, this was not to be, but if I decide to move on and purchase another house, it'll be Nicol & Co for me....
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Aug 17,2015
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Aug 17,2015
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Great team, great communication and attitude towards my wife and i as we were first time buyers. Great service throughout even when we wanted to view the house multiple times. There was always someone to talk to on the phone for any questions we had too. Excellent service all the way through....
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Areas covered
  • WR1
  • WR2
  • WR3
  • WR4
  • WR5
  • WR6
  • WR7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £14,000
  • Max: £300,000

Letting
  • Min: £0
  • Max: £188

TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 0 25 0 86 1 47 0 3 1
Neil Randle Neil Randle
Branch Manager
57 reviews

About Neil No description set View full profile
Jo Black Jo Black
Sales Negotiator
32 reviews

About Jo No description set View full profile
Rachael Francis Rachael Francis
Senior Negotiator
40 reviews

About Rachael No description set View full profile
Robert Challis Robert Challis
Property Manager
7 reviews

About Robert No description set View full profile
Tom Lefek Tom Lefek
Lettings Manager
53 reviews

About Tom No description set View full profile
Nathan  - upload your photo Nathan
3 reviews

About Nathan No description set View full profile
Rhiannon Lewcock Rhiannon Lewcock
Lettings Negotiator
19 reviews

About Rhiannon No description set View full profile
Beryl Hampton - upload your photo Beryl Hampton
1 reviews

About Beryl No description set View full profile
Nigel White - no image available Nigel White
Senior Sales Progressor
5 reviews

About Nigel No description set View full profile

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