Nick & Gordon Carver
1.6/5, 7 reviews
14% recommended
67% sales valuation accuracy
67% sales fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £105,000 £192,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 1 3 0 1 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Tried contacting Carver Group twice - No Response...”

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Feb 23,2023
Minithumbdown
By: 'David'
Feb 23,2023
0 people found
this helpful
Tried contacting Carver Group in Richmond twice about a current property that's listed on their website as available for sale, never heard anything from them. They're doing a disservice to their customers by not responding to interested buyers....
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By: Sharon Redhead
Feb 23, 2023
View all comments (1)
Hi David, apologies that you feel like this, I have checked all our emails and voicemails for the last week and can't seem to find a record for anyone with the name David. Our branches are extremely busy and I would suggest that if a call is not answered it is likely that we are engaged with other clients, either in person or on the phone, in this case is is best to leave a voicemail or send an equiry via our website or the property portal you saw the property on and we will definitely respond. ...

“Dreadful estate agents...”

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Feb 13,2023
Minithumbdown
By: 'Diane'
Feb 13,2023
0 people found
this helpful
If you want a professional, competent and friendly service, I suggest you DO NOT use Carvers! We will never ever use their services again....
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“What can I say, 15 years being a conveyancer ......”

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Sep 09,2022
Minithumbup
Jo
By: 'Samantha Weston'
Sep 09,2022
0 people found
this helpful
What can I say, 15 years being a conveyancer and only once have I had a transaction worse than the sale of my house. But Jo and Val and the team were truly excellent in keeping me calm and reassuring me we would get there. From ...
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“Carvers Estate Agents in Darlington I found t......”

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Nov 30,2019
Minithumbdown
By: 'Mr.'
Nov 30,2019
7 people found
this helpful
Carvers Estate Agents in Darlington I found to be wholly incompetent, untrustworthy and dishonest in their lacklustre, faltering and unprofessional conduct. With an eye only on their fee they did the very minimum to sell the property in their charge, choosing to actively market the ...
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“Extremely poor customer service to the point it's just plain ......”

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Jul 21,2017
Minithumbdown
Alison
By: 'Charlie'
Jul 21,2017
2 people found
this helpful
Extremely poor customer service to the point it's just plain rude. We are first time buyers who were told we were wrong about a number of things because we aren't used to this. Surely if that was be case you would talk the customers through ...
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Comment on agent fees
Average
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“My property was on their website for several weeks but ......”

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Feb 08,2017
Minithumbdown
By: 'Nimdy'
Feb 08,2017
0 people found
this helpful
My property was on their website for several weeks but you could not find it using the village name or the correct number of bedrooms, which in my opinion is not providing the service you are paying for. It took several phone calls to get ...
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Comment on agent fees
Very expensive for what they provided.
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“Terrible customer service!Called to ask for a valuation of ......”

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Jul 22,2013
Minithumbdown
By: 'Bex_81'
Jul 22,2013
5 people found
this helpful
Terrible customer service! Called to ask for a valuation of our home, as my partner and I both work full time and work a good distance from where we live, we asked for a weekend valuation to be told bluntly that they do not offer ...
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What agent could do to change your mind?
The estate agent is supposed to be providing a service, why should I drop patients to leave work early, let alone take my precious time off for them to visit my house for 30 minutes to an hour to tell me what price my house is worth! Several other estate agents said I'm really sorry we no longer value on weekends but I will speak with my manager and see what we can do, they go back to me in minutes saying that they can do 6.30pm on a weekday night. It is little things like this that show which agents care about customers and customer service!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We aim to give all our clients the very best service, however if you have not been happy with our service please call us on 01325 357807 or email [email protected], so we can resurrect the problem.
Last updated at 3:48 PM 01/06/2015 by Rachel Carver

Awards won by Nick & Gordon Carver

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