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    Sean Hinds
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    Abdul Azad
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    Sarah Dixon
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    Sean Hinds
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    Abdul Azad
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    Anthony Zeno
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Next Move

63 - 65 Stoke Newington Church Street Stoke Newington, London
Greater London
N16 0AR

020 7254 9709

Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
I find Next move & their staff to be very professional in all areas of letting out my property, kept in contact with me throughout the process, with weekly sometimes daily updates, very warm a welcoming staff....
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Comment on agent fees
Agents fees are reasonable for London prices
Was this helpful? Yes
Sep 15,2016
Minithumbdown
By:
Sep 15,2016
2 people found
this helpful
1) I specifically told them i was uncomfortable with a contractor entering the premises where i was not around to fix a lightbulb (ie not urgent) as i had a dog at home. They ignored this and helped themselves in in any case. 2) Unnecessary and nuisance creating inspections every 3 months, this is quite intrusive on privacy and such inspections take place 10am - 6pm i.e. they help themselves in. After the first visit, there was no feedback and my place was cleaned before i left on holiday. 3 mon...
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Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
1 people found
this helpful
I found Sean to be quite helpful and always kept me in the loop of what was happening. In fact, Next Move were the most professional of all of the letting agents I used....
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Jul 15,2016
Minithumbdown
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Jul 15,2016
0 people found
this helpful
By far the worst estate agents I have ever had to deal with in the 10 years that I have lived in London. These guys make ripping off tenants an art form. They have an incredibly short temper when it comes to answering queries. When I spoke directly with Abdul on the phone to ask questions, he never answered the questions that I'd ask him, he would also lecture me as if I was a child and that my concerns about the contract were non existent. These people treat you like you are lower then dirt, I...
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What agent could do to change your mind?
Where do I begin, their rental fees are almost funny they're that high. If you ever need to change a name on a contract they'll charge you ‚£360, and this isn't during the contract, this is when you are renewing for a new year. They say that a new contract for a new year isn't a new contract, it's an amendment, so they charge an amendment fee. Even though when you've paid the extortionate fees, you go into the branch and very obviously sign a new contract. As I said, they make ripping you off an art form.
Comment on agent fees
Where do I begin, their rental fees are almost funny they're that high. If you ever need to change a name on a contract they'll charge you ‚£360, and this isn't during the contract, this is when you are renewing for a new year. They say that a new contract for a new year isn't a new contract, it's an amendment, so they charge an amendment fee. Even though when you've paid the extortionate fees, you go into the branch and very obviously sign a new contract. As I said, they make ripping you off an art form.
Was this helpful? Yes
May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
Sean was a very helpful, friendly and proactive when we approached him about letting our flat. He gave good advice on the rental market, kept us regularly updated and took on board our needs and requirements in trying to find tenants that were suitable. We feel he went above and beyond the usual service provided by agents - we very much appreciated his support....
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Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
Next Move has been our letting agent for several years on a full management basis. The approach to both tenant and landlord service is of a very high standard. The staff are extremely professional, reliable and also friendly and the customer support service is excellent. Correspondence is always dealt with quickly and efficiently. We have worked with other letting agents during our time as landlords but Next Move has offered the best service by far, and we highly recommend the company and the s...
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Comment on agent fees
Extremely good value for money as the service is of a high standard
Was this helpful? Yes
Oct 15,2015
Minithumbup
By:
Oct 15,2015
0 people found
this helpful
I was very happy with the service I received from Sean and Next move when looking for new tenants. Sean kept me informed all along and if I was unable to reach him other staff members were always helpful. Sean/Next move found suitable tenants very quickly and I highly recommend them....
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Oct 01,2015
Minithumbdown
By:
Oct 01,2015
2 people found
this helpful
Disaster! Rude and unprofessional. I wanted to view a property being handled by the Stoke Newington branch of Next Move. After some contact with the agent, we had arranged an appointment. I am currently living in Germany and relocating to London so I couldn't easily schedule a viewing. I had been having real trouble finding a place because I have a cat and so few apartments accept pets. I spoke to the agent about putting in a holding deposit to take the place off the market for a week until I c...
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Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
I was very satisfied with the service provided by Sean and Abdul. The property was let or contract signed before just as the previous tenants were exiting and so this was a very satisfactory outcome. Sean was always on hand and quick to respond to queries....
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Aug 14,2015
Minithumbup
By:
Aug 14,2015
0 people found
this helpful
Nextmove have let and managed our property for the past 12 months. We have been pleased with how Nextmove have managed the property, tenants were easily found and accurately referenced and any problems were dealt with efficiently with minimal input needed from ourselves. When changing tenants this was handled smoothly and tenants were promptly found. All communication with Nextmove has been prompt and professional and we have no concerns with their management of our flat. We would recommend ...
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Comment on agent fees
We felt the fees paid were fair
Was this helpful? Yes
Aug 13,2015
Minithumbup
By:
Aug 13,2015
0 people found
this helpful
Great staff who are polite, friendly and and helpful. They make life as easy as possible for the landlord and keep good contact throughout a tenancy agreement. The staff found new tenants quickly for us and made each step stress free. I would recommend their services to others....
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Comment on agent fees
Fees achieved were in line with what was discussed and we are happy as landlords.
Was this helpful? Yes
Jul 18,2015
Minithumbdown
By:
Jul 18,2015
2 people found
this helpful
Shamefully poor customer service from director of the company himself. 2 weeks to fix a fridge, with poor communication and no apology, culminating in an aggressive and threatening conversation with Mr Abdul Azad. Very surprised that a man with such little customer service skill is the director of a company. Details below: I have been a tenant in a property managed by next move for the last 2 years and have had generally good customer service other than extortionate agency fees which appears...
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What agent could do to change your mind?
Clear communication, fixed simple problem in reason able time. Accept blame, not talk in aggressive and threatening way to tenants.
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Jul 17,2015
Minithumbup
By:
Jul 17,2015
0 people found
this helpful
We let our property through NextMove to three different sets of tenants over several years. We were very happy with the service provided by Abdul and his team. Nothing was too much trouble and they were efficient and happy to advise when we asked for it. We would definitely use NextMove to buy/sell/rent in the future. Keep up the good work guys :-)...
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Jun 18,2015
Minithumbup
By:
Jun 18,2015
0 people found
this helpful
A very efficient service from Next Move. They found good tenants, responded to any repairs and issues. Sarah, Sean and their team are very professional and polite. Fees are upfront so you need to factor that into your plans....
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Jun 15,2015
Minithumbup
By:
Jun 15,2015
1 people found
this helpful
Both Sean and Abdul were extremely helpful and proactive in finding us the right tenants and sourcing references. They understood our needs and the fact we only wanted a short let and were not pushy. Everything from photographs to gas safety checks were organised efficiently. Sean kept us up-to-date with how things were progressing by phone on a regular basis....
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Comment on agent fees
Let and managed fees were 11% plus VAT including rental insurance. There are agents out there who charge less, but I think it's worth paying slightly more for a service you can rely on and trust.
Was this helpful? Yes
Jun 11,2015
Minithumbup
By:
Jun 11,2015
0 people found
this helpful
Next Move have managed our property in Stoke Newington since 2009 and we have been very pleased with the service they have provided. They have been able to find really good tenants and the whole team work with us as a partnership. Maintenance requirements have been swiftly identified and addressed swiftly to a high standard and the recent complete redecoration of the property has been extremely well managed and we are very pleased with the result. The As we live some distance from the property ...
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Jun 11,2015
Minithumbup
By:
Jun 11,2015
0 people found
this helpful
Sean was attentive and reliable. Fast and Efficient! After a quick consultation, a couple of days later, he had managed to find suitable tenants to let my property for a period of 2-3 months. I recommend Sean for your letting needs, short term or long term....
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Was this helpful? Yes
Jun 11,2015
Minithumbup
By:
Jun 11,2015
0 people found
this helpful
The Islington Branch of Next Move accepted tenants who were not suitable for our flat as our flat is only really suitable for a couple. The tenants were two single sharers who did not know each other. They fell out and made serious accusations against each other but neither would involve the police. Abdul and his team were extremely helpful giving us very speedy and sensible advice through out the whole process. They do not manage our flat, only find tenants and they went beyond that duty to hav...
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Comment on agent fees
I feel that it is appropriate to pay when a new tenant is found for a flat, but if a tenant renews a contract after the first year I find the fees far too high for very little work. I believe that renewal fees should be reduced to more of an administration fee rather than being the same as the initial marketing fee and finder fee.
Was this helpful? Yes
Jun 11,2015
Minithumbup
By:
Jun 11,2015
0 people found
this helpful
We have 2 rental properties that we have had managed by Next Move now for over 10 years and have always found them to be excellent ine every way. I would highly recommend Next Move....
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Comment on agent fees
Fees suggested were about right
Was this helpful? Yes
Jun 08,2015
Minithumbup
By:
Jun 08,2015
0 people found
this helpful
Full management of letting. Service received was excellent. I plan to use them again at the end of the year. I would recommend this agent to anyone....
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Feb 01,2015
Minithumbdown
By:
Feb 01,2015
3 people found
this helpful
Abdul and Sean at Next Move are the rudest estate agents I ever had the misfortune of speaking to. I don't know how they have not gone out of business yet....
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Aug 28,2014
Minithumbdown
By:
Aug 28,2014
6 people found
this helpful
The worst renting experience of my life. Awful vetting procedures that they charge an arm and a leg for. Deliberate obfuscation between the landlord and ourselves. They'll hassle you when they want money, and avoid you for anything else. Abdul (the branch manager I think?) will happily wade in with threatening emails at the drop of a hat. My favourite incident was when they neglected to sort out a fire alarm that needed resetting, and thus beeped intermittently for a whole weekend. My second fav...
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What agent could do to change your mind?
Adopt a whole new style of customer communication?
Was this helpful? Yes
Jul 18,2014
Minithumbdown
By:
Jul 18,2014
5 people found
this helpful
We had rented from this agent once before and vowed never to again. They are two-faced, ruthless, bloodsucking people who give a bad name to all agents. When we moved into the property it was dirty. They state it has had a professional clean. What a crock. If that is what they consider is a clean house then they must live in filthy home. I called to chat about the issues and Sarah immediately got extremely defensive about every issue - there was no belief of what I said or not empathy. She h...
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Was this helpful? Yes
Jun 22,2014
Minithumbdown
By:
Jun 22,2014
4 people found
this helpful
I guess maybe all estate / letting agents are perhaps cut with the same cloth, but the guys at Next Move are surely barely even base human beings. It seems that they have got friends to write reviews on here saying how great they are. These are where their lies begin. It might be fine for people who they have sold properties on behalf of ... as they've sold them and they don't actually have to deal with them. They are crooks. Pure and simple. DO NOT under any circumstance rent a property from th...
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What agent could do to change your mind?
They could try being decent human beings, but I think it\'s not something they\'re capable of.
Was this helpful? Yes
Jan 29,2014
Minithumbdown
By:
Jan 29,2014
7 people found
this helpful
Complete bunch of arrogant and aggressive agents act completely without consideration for their tenants. This company supports landlords and now tenants - its an owners market and they take complete advantage of that. Came to our property when we suggests works that needed to be done and stood in our home aggressively telling us if we don\'t like it we should leave as there are hundreds of people that would move it - this after 3 years of being model tenants who were making a reasonable request....
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What agent could do to change your mind?
be the last agency on Earth
Was this helpful? Yes
Dec 31,2013
Minithumbup
By:
Dec 31,2013
2 people found
this helpful
I can\'t believe the negative feedback here. Next move have managed my property for a number of years and have always been very professional and provide excellent customer service to me. Nothing is too much trouble. I have dealt with Sean, Abdul, faith and Sarah in particular and they are all very helpful and efficient. Don\'t listen to the moaners - these guys are highly recommended and are the best agents I have used....
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Was this helpful? Yes
Oct 08,2013
Minithumbdown
By:
Oct 08,2013
8 people found
this helpful
Watch out when using this agents. They charged fees every step of the way and seems to do very little work for the money they charged. Every time there was a problem they dragged their heels and accused us of causing the problem before accepting it was general wear and tear of a run down house (cracked single glazed window, boiler breaking continually). I found Abdul in particular arrogant to deal with, he knew he had us over a barrel. One moving out of the house he insisted that all our depos...
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Was this helpful? Yes
Jul 12,2013
Minithumbdown
By:
Jul 12,2013
13 people found
this helpful
We are renting a property managed by NextMove. Everytime there is a problem, they take at least a week to sort it out and it involves numerous emails and phone calls. Sarah Dixon is quite rude and does not let you know what is going on. We have now been without cold water for 4 days and have previously been without hot water for 2 weeks. Also, to resign a contract (with no changes) cost £180. I would not recommend the people and branch I have dealt with at all....
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Aug 20,2012
Minithumbdown
By:
Aug 20,2012
11 people found
this helpful
When I first walked into their offices I felt like I was on one of those hidden camera shows. Typical agents, they are clearly the reason why we cant stand estate agents. Even the "director" swans around the office giving it the big I am. I stood in the door way for 5 mins waiting for someone to approach me, ask if they could help. They did not. Everyone avoided eye contact as they could not be bothered to speak to me. When I explained I had a property to sell, he perked up, until I...
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What agent could do to change your mind?
close down
Was this helpful? Yes
May 10,2012
Minithumbdown
By:
May 10,2012
12 people found
this helpful
Where do i start? complete cowboys. No respect for tenants or landlords. Would never ever go near them again. as per the person who said about email before. do not do anything over the phone as they lie about everything....
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What agent could do to change your mind?
Close down!
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
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Sean Hinds - upload your photo Sean Hinds
4 reviews

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Abdul Azad - upload your photo Abdul Azad
1 reviews

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Sarah Dixon - upload your photo Sarah Dixon
7 reviews

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Sean Hinds - upload your photo Sean Hinds
20 reviews

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Abdul Azad - upload your photo Abdul Azad
22 reviews

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Anthony Zeno - upload your photo Anthony Zeno
1 reviews

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