Head Office, Rugby, CV21
4.8/5, 487 reviews
98% recommended
95% sales valuation accuracy
93% sales fee satisfaction
80% lettings valuation accuracy
86% lettings fee satisfaction
Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our clients, making moving an easy, seamless and pleasurable experience. We deliver this by making our ... show more Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our clients, making moving an easy, seamless and pleasurable experience. We deliver this by making our clients feels special and by providing a full range of services. We believe in clients for life and will stay in contact with clients long after their transaction has concluded so we always remain the agent of choice. 50% of our business comes from recommendations and referrals by delivering exceptional service.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Opening Hours
  • Open: 24/7
Address

Newman Property Experts
1 Regent Street
Rugby
Warwickshire
CV21 2PE
01788 820000(s) \/ 01788 820028(l)

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 93% £55,000 £1,700,000
Lettings 80% 86% £375 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
99 1 113 3 146 1 101 0 20 3
Areas covered
  • CV21
  • CV23
  • CV22
  • CV23
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA NALS TPOS Lettings TPOS TDS SAGEagent The Guild Relocation Agent Network
Latest Properties
Images & Videos

“Deborah Gray...”

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Jan 18,2019
Minithumbup
By: 'AndrewH'
Jan 18,2019
0 people found
this helpful
Deborah was professional yet approachable, easy to speak to on the phone and prompt in her dealings; just what I wanted from an estate agent! Many thanks for your help....
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Was this helpful? Yes

“Sale of Apartment...”

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Jan 18,2019
Minithumbup
By: 'Olive'
Jan 18,2019
0 people found
this helpful
Deborah is an absolute star. She keeps me up-to-date and thinks ahead. Any queries I have she will promptly look into and come back to me with an answer. She is extremely helpful and feel reassured that I am in good hands. Thanks Deborah. May ...
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“Yates avenue...”

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Jan 17,2019
Minithumbup
By: 'Joanne'
Jan 17,2019
0 people found
this helpful
A big thankyou to Deborah , Matt and all at Newman's , living out of town I thought selling a house in rugby would have been difficult with not knowing the area but Newman's made things incredibly easy for me , great marketing , great advice and excellent communication.. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Quick, efficient and friendly service...”

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Jan 16,2019
Minithumbup
By: 'Sarahjane'
Jan 16,2019
0 people found
this helpful
Excellent service, sold my mums house in less than 5 days, for a better price than we thought, so really pleased...
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Comment on agent fees
A bit more expensive than other agents, but mums house was sold so quickly, so if you want a quick sale, well worth it
Was this helpful? Yes

“Thank you to Deborah...”

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Jan 15,2019
Minithumbup
By: 'Watts'
Jan 15,2019
0 people found
this helpful
Thank you to Deborah for all her help on buying our property. She was extremely helpful in keeping us informed with what was happening when the vendors unexpectedly pulled out of the sale at the very last moment. She was very informative and professional in ...
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“Thank You...”

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Jan 08,2019
Minithumbup
By: 'Turner'
Jan 08,2019
0 people found
this helpful
Thank you for all your help with the last 6 months. Very helpful and coping with all the problems selling our property. Deserve a HUG MEDAL, but a have to be a BIG THANK YOU...
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Comment on agent fees
too high.
Was this helpful? Yes

“Very Helpful...”

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Nov 29,2018
Minithumbup
By: 'Simon'
Nov 29,2018
0 people found
this helpful
Deborah has been really helpful with regular updates over email and phone and constantly supporting me during the process. She has been excellent, thoroughly recommend....
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“A true star!...”

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Nov 29,2018
Minithumbup
By: 'Gina'
Nov 29,2018
0 people found
this helpful
I cannot recommend Summer highly enough, she is a true professional and she sold our house for us within weeks. She is proactive and extremely helpful, readily available at all times. Our house had been in the market with another agent and had not had ...
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Comment on agent fees
Summer’s fees are high but there is no point having low fees if the house does not get sold.
Was this helpful? Yes

“Absolutely Brilliant...”

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Nov 23,2018
Minithumbup
By: 'Pushpinder'
Nov 23,2018
0 people found
this helpful
Deborah has been very professional, consistent, did what she said she would and kept me informed every step of the way. The conveyance has been a very difficult one due to issues further down the chain but without Deborah's persistence and chasing it would have ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Great Service...”

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Nov 20,2018
Minithumbup
By: 'Tracy'
Nov 20,2018
0 people found
this helpful
Deborah has been very thorough and consistent throughout dealing with the sales of the apartments. Kept great communication from both the buyers and sellers side. Thank you for all your help....
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“Supportive, professional and caring...”

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Nov 20,2018
Minithumbup
By: 'Charlotte'
Nov 20,2018
0 people found
this helpful
Deborah has gone above and beyond to help us purchase our property. We had a few stumbling blocks but she kept us informed throughout and we are convinced we would not be moving into our lovely new house without her. She is always contactable and ...
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Was this helpful? Yes

“Good communication and reassuring....”

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Nov 19,2018
Minithumbup
By: 'Deanie'
Nov 19,2018
0 people found
this helpful
Deborah has been amazing. She worked really quick to ensure I got the house that I wanted and got things rolling. I was always kept up to date with everything and nothing was ever a problem. I am a first time buyer and Deborah would ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Exceptional person and agent...”

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Nov 07,2018
Minithumbup
By: 'Renata'
Nov 07,2018
0 people found
this helpful
We had so many problems with our sale and finding a house but Deborah has been there all the way helping,supporting us.No questions unanswered.I dont think we would be moving without Deborah.Thank you....
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Comment on agent fees
Deborah worth the money.?
Was this helpful? Yes

“Consistently exceeded my expectations...”

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Nov 06,2018
Minithumbup
By: 'Neil'
Nov 06,2018
0 people found
this helpful
The purchase of my apartment in Rugby suffered from an unfortunate delay. However, Deborah kept me fully informed at all times and made me feel like a valued customer throughout the process. From my experience, buying property is rarely straightforward but Deborah's involvement with my ...
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Comment on agent fees
Acceptable.
Was this helpful? Yes

“Felt fully informed all the way...”

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Nov 04,2018
Minithumbup
By: 'Anita'
Nov 04,2018
0 people found
this helpful
Our sale had a lot of 'blips' along the way but despite this Deborah kept us fully informed and was in touch with us almost daily. We also appreciated the regular emails during the early days about each viewing....
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“Excellent!...”

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Oct 30,2018
Minithumbup
By: 'Val'
Oct 30,2018
0 people found
this helpful
I count myself extremely fortunate to have had Deborah working on the sale of my house. She was always professional and super efficient, with nothing being too much trouble for her. When problems arose, she took a positive approach and quickly found solutions. She kept ...
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Comment on agent fees
Initially, I thought that the fees were rather high, but Deborah certainly gave good value for money!
Was this helpful? Yes

“Deborah is amazing person...”

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Oct 29,2018
Minithumbup
By: 'Natalia'
Oct 29,2018
0 people found
this helpful
She always update us about everything and she was very helpful through the buying process. She is warm and friendly....
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Comment on agent fees
I will highly recommend Deborah. I think she loves what she is doing!!!
Was this helpful? Yes

“Great Support...”

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Oct 29,2018
Minithumbup
By: 'T.'
Oct 29,2018
0 people found
this helpful
Especially Deborah and Matt were a source of great support, advice and proactive in progressing the sale of my property. Even after the first chain fell through unexpectedly....
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Comment on agent fees
Get what you pay for
Was this helpful? Yes

“Professional and organised...”

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Oct 15,2018
Minithumbup
By: 'Tom'
Oct 15,2018
0 people found
this helpful
Deborah was fantastic throughout the purchase process. There were some delays between the lawyers and Deborah was able to keep everyone happy and calm throughout, whilst gently pushing the process along to ensure we were able to complete on time. Thanks again Deborah!...
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Comment on agent fees
N/A
Was this helpful? Yes

“Very helpful...”

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Oct 13,2018
Minithumbup
By: 'Cosmin'
Oct 13,2018
0 people found
this helpful
I had a long purchase process, due to miscommunication within mortgage department, but great help from Deborah. She always helped and was on top of things, pushing all others to do their part. Great customer service and fast response to addressed issues. Thank you Deborah...
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“Excellent...”

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Aug 29,2018
Minithumbup
By: 'D'
Aug 29,2018
2 people found
this helpful
Summer and Matt were great throughout. Really keen and energetic and got thier estimation of what we might expect to sell for spot on. The sales process they use was wonderful for us with a young family as it limited the number of days where ...
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Comment on agent fees
Whilst higher than other agents or online we got 10-15% more than any other agent was suggesting possible through Summer and Matt so they more than paid for themselves.
Was this helpful? Yes

“Always keeping you informed...”

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Aug 27,2018
Minithumbup
By: 'Jon.'
Aug 27,2018
2 people found
this helpful
I was a 1st time buyer about 12yrs ago but never thought of selling but when the time came the staff was so helpful taking me through the process step by step, keeping me updated and well informed throughout. 10/10....
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Comment on agent fees
Fees are well within the range of competitors.
Was this helpful? Yes

“Deborah was outstanding...”

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Aug 21,2018
Minithumbup
By: 'Charlotte'
Aug 21,2018
0 people found
this helpful
Deborah was outstanding. She was incredibly efficient in relaying information to the relevant parties when attempting to buy the property. She was easily contactable and willing to go above and beyond to answer questions and allay concerns. She went out of her way to be ...
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Was this helpful? Yes

“'Like' my fairy godmother...”

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Aug 21,2018
Minithumbup
By: 'Miss'
Aug 21,2018
0 people found
this helpful
Deborah works her magic within a normal world of declines, road blocks and challenges. We value her outstanding communication, efficiency and people skills. I felt cared for in what can be a very stressful situation. We highly recommmned Deborah Jane Grey....
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Comment on agent fees
Fair.
Was this helpful? Yes

“The best estate agent I've ever dealt with...”

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Aug 20,2018
Minithumbup
By: 'Patricia'
Aug 20,2018
0 people found
this helpful
Other agents at the same branch didn't deliver on their promises - to say the least. Deborah stepped in, stepped up and completed a complicated sale with professionalism, tenacity and integrity. Honest - not a word often associated with estate agents. Kind - which you ...
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Comment on agent fees
Bad.
Was this helpful? Yes

“Competency and excellence at it's best...”

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Aug 20,2018
Minithumbup
By: 'Santos'
Aug 20,2018
0 people found
this helpful
Deborah has been fantastic in supporting me through the sale of my property. When issues arose, Deborah has always made every effort - not only to keep me always on the front foot - but to guide me in the problem resolution with the best ...
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Comment on agent fees
Appropriate for the service you are getting.
Was this helpful? Yes

“Amazing...”

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Aug 20,2018
Minithumbup
By: 'John'
Aug 20,2018
0 people found
this helpful
Deborah Gray. Was absolutely amazing in pushing the sale of 1 bond St through an absolute credit to the company...
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Comment on agent fees
A bit expensive but worth it
Was this helpful? Yes

“Outstanding Service ....”

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Aug 18,2018
Minithumbup
By: 'Lynn'
Aug 18,2018
0 people found
this helpful
We completed yesterday on our property and cannot thank or Praise Deborah enough for going ' above ' above and beyond for the help and advice Deborah has given . Highly experienced, and this is made apparent at every stage . A rarity nowadays , but phone calls ...
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Was this helpful? Yes

“True asset to newmans...”

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Jul 18,2018
Minithumbup
By: 'Tara'
Jul 18,2018
0 people found
this helpful
Deborah is an outstanding estate agent, she took over half way through the buying process for us as ther original newmans agents had let us down and we were about to pull out. She is professional, honest, and informative. She made contact with us nearly ...
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“Knowledgeable, approachable and driven individual that others can learn from....”

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May 18,2018
Minithumbup
By: 'Michael'
May 18,2018
3 people found
this helpful
Matt has recently helped us to sell our property. We are glad that we have met him and instructed to advertise and present our house to potential buyers. Out of 6 agents we met in the first selection process, only Matt ''ticked'' all the boxes. Matt's ...
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Comment on agent fees
Very good
Was this helpful? Yes
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Lettings Complaint Procedure

1. Please raise your complaint with the property manager or sales advisor that
is handling your case.

2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.

3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 5:23 PM 08/07/2019 by allAgents

Awards won by Newman Property Experts, Rugby CV21 2PE


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Newman Property Experts

Branch - Head Office, Rugby, CV21