• Joe Mcilwaine
    Joe Mcilwaine
  • Lucy Webb
    Lucy Webb
  • Nathaniel Cleaver
    Nathaniel Cleaver
  • Michelle Richards
    Michelle Richards
  • Paul Lewis
    Paul Lewis
  • Hannah Gill
    Hannah Gill
  • Kate McKee
    Kate McKee
  • Julie Knowles
    Julie Knowles
  • Sofia Petronanos
    Sofia Petronanos
  • claim your profile
    Patricia
Multi award winning independent estate agency who's core focus is on delivering the highest level of customer service. A true "one stop property shop" we handle property sales, lettings, mortgage services, land & new homes, conveyancing and surveyors.
Newman Property Experts

3 Euston Place Leamington Spa
Warwickshire
CV32 4LN

01926 431431

“ Newmans dealt with our purchase... ”

May 15,2018
Minithumbup
Patricia
By: 'TrishB'
May 15,2018
0 people found
this helpful
The service we received was second to none. The purchase went through in an amazing 3 weeks! Nathaniel went the extra mile collection important documents from solicitors to speed the process up. Thank you Newmans would definitely recommend such a professional friendly service!...
read full review
Was this helpful? Yes

“ Excellent... ”

May 14,2018
Minithumbup
Nathaniel Cleaver
By: 'Sandra'
May 14,2018
0 people found
this helpful
Huge thanks to Nathaniel, who has been a delight to work with on the sale of my property. Extremely professional and efficient, thanks to Nathaniel, my house sale became so very easy. Communication throughout has always been prompt, honest, clear and friendly - absolutely the ...
read full review
Comment on agent fees
Value for money for the area.
Was this helpful? Yes

“ Prescelly Court... ”

May 10,2018
Minithumbup
Joe Mcilwaine
Nathaniel Cleaver
By: 'TH - Baginton'
May 10,2018
0 people found
this helpful
Arranged viewing quickly, good negotiations, kept in touch throughout the process. They were helpful providing advice throughout. Would consider using again....
read full review
Comment on agent fees
No fees - purchasing
Was this helpful? Yes

“ Efficiency at its best... ”

May 08,2018
Minithumbup
Nathaniel Cleaver
By: 'Alison Baldwin'
May 08,2018
0 people found
this helpful
I don't normally take the time to add a review, but on this occasion I felt it was really worth doing. Nathaniel Cleaver was so efficient with the sale of my Uncle's house. The valuation was honest and the price pitched well for ...
read full review
Comment on agent fees
Good value for money. Nathaniel put in a lot of effort and nothing was too much trouble.
Was this helpful? Yes

“ Couldn't have done it without him!... ”

May 03,2018
Minithumbup
Joe Mcilwaine
By: 'Jess'
May 03,2018
0 people found
this helpful
Joe made buying my house as painless as possible, and truly went above and beyond to get me through the process and in an incredibly short timescale....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“ Great service... ”

May 03,2018
Minithumbup
Nathaniel Cleaver
By: 'Laura Hartley'
May 03,2018
0 people found
this helpful
We're only halfway through our sale, but Nathaniel has been fantastic throughout the whole process. Right from when we attended the open day, the information he gave was outstanding. As first time buyers, we weren't sure on a lot of things, but answered ...
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Comment on agent fees
N/A
Was this helpful? Yes

“ Professional Service... ”

Apr 30,2018
Minithumbup
Nathaniel Cleaver
By: 'Fiona and Stephen'
Apr 30,2018
0 people found
this helpful
From the start Nathaniel has been very professional and provided us with concise information about the service Newman offer. He has kept in contact regularly in regard to the sale of our property, from booking viewings to the feedback received and nothing has been too ...
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Comment on agent fees
Good, as expected.
Was this helpful? Yes

“ Excellent service... ”

Apr 24,2018
Minithumbup
Joe Mcilwaine
By: 'Mr & Mrs Singh'
Apr 24,2018
0 people found
this helpful
Joe was very helpful in the various stages of the purchase of the property good communication between all paN/Arties involved kept us updated....
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Comment on agent fees
N/Ac
Was this helpful? Yes

“ Great service... ”

Apr 23,2018
Minithumbup
Joe Mcilwaine
By: 'Daisy Sumner'
Apr 23,2018
0 people found
this helpful
Joe helped us to sell our property, it was on the market really quickly and he kept us updated with every viewing that was booked. I was always able to get through to him, very happy that we chose to sell with Newman's....
read full review
Comment on agent fees
The agent fees were fair, and when questioned they managed to match a % fee that we had received previously.
Was this helpful? Yes

“ Shrewley Common... ”

Apr 12,2018
Minithumbup
Paul Lewis
Nathaniel Cleaver
By: 'Paul Dorrell'
Apr 12,2018
0 people found
this helpful
Excellent service received from our side as buyers. The property we brought was from an elderly woman and Paul went above and beyond to ensure the process was pushed through as best as possible. It was no means a straightforward affair and there were some ...
read full review
Comment on agent fees
Don't know as we were the buyer not the vendor
Was this helpful? Yes
Mar 14,2018
Minithumbup
Julie Knowles
By: 'Jill'
Mar 14,2018
0 people found
this helpful
Over the last year Julie has managed the lettings of our properties and we have been delighted with the service provided. She is professional, helpful and nothing is too much trouble. We feel confident that our properties are in good hands and look forward to ...
read full review
Was this helpful? Yes
Mar 01,2018
Minithumbup
Paul Petticrew
By: 'Helen'
Mar 01,2018
1 people found
this helpful
Paul was great at both helping us to secure the house we really wanted and marketing and selling our current home quickly at a great price. He was reliable and attentive throughout. The sale of the house we bought was delayed by 6 months due to ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Feb 27,2018
Minithumbup
Hannah Gill
By: 'Alan'
Feb 27,2018
0 people found
this helpful
We tried Purplebricks for less than 2 weeks - terrible. Went to Connells who were even worse. We were fortunate to be 'let go' by Connells because of my complaints that they were utterly useless - "We couldn't get in...." Put key in ...
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Comment on agent fees
Ok - that said the house sold for less than it is worth.
Was this helpful? Yes
Feb 16,2018
Minithumbup
Paul Lewis
Nathaniel Cleaver
By: 'M Thiara'
Feb 16,2018
0 people found
this helpful
A friendly and professional service provided from start of process when our property was placed on the market through to the sale completion was provided by Nathaniel. Our completion of sale process was a lengthy one due to certain requirements from lenders and solicitors but ...
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Comment on agent fees
Good - pretty much standard fees
Was this helpful? Yes
Feb 11,2018
Minithumbup
Nathaniel Cleaver
By: 'Hayley'
Feb 11,2018
0 people found
this helpful
Fantastic from day 1, understanding and remarkably professional, nothing was ever too much trouble , I would highly recommend Nathanial and Newman's to anybody . Nathanial made a stressful situation into a calming process , can't thank him enough....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2018
Minithumbup
Nathaniel Cleaver
By: 'Eliot Kirby'
Feb 07,2018
0 people found
this helpful
Nathaniel was excellent right from the first enquiry. His expertise and advice, together with his calm and thorough approach ensured a smooth sale of my property. I would high recommended the service Nathaniel and Newmans provided....
read full review
Comment on agent fees
Good, especially with the service provided
Was this helpful? Yes
Feb 06,2018
Minithumbup
Paul Lewis
Hannah Gill
By: 'M&D'
Feb 06,2018
0 people found
this helpful
From the very beginning of the process to the very end (and beyond), nothing was too much trouble for Hannah and Paul and we feel that we have friends for life - not just two professional people doing their job incredibly well....
read full review
Was this helpful? Yes
Feb 05,2018
Minithumbup
Nathaniel Cleaver
By: 'Sarah Davies and Howard Green'
Feb 05,2018
0 people found
this helpful
We turned to Nathaniel and Newman Property Experts when another local agent let us down badly. He was thoroughly professional, prompt and reliable. He knew the local property market well and was able to make excellent and effective suggestions re marketing. As a result our ...
read full review
Comment on agent fees
The Agent’s fees were as set out and expected
Was this helpful? Yes
Feb 01,2018
Minithumbup
Hannah Gill
By: 'Bing'
Feb 01,2018
0 people found
this helpful
hannah gill she a amazing character she knows wots she's doing always very friendly and very helpful she plays a big part at Newman's...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2018
Minithumbup
Nathaniel Cleaver
By: 'Mick and Eileen Crossley'
Feb 01,2018
1 people found
this helpful
We found Nathaniel to be very helpful in all aspects of our property sale keeping us up to speed at all times,in fact giving us more details and information than our Solicitors did ! A definite asset to Newman's....
read full review
Comment on agent fees
Ok
Was this helpful? Yes
Jan 30,2018
Minithumbup
Hannah Gill
By: 'Dave'
Jan 30,2018
0 people found
this helpful
Hannah at Newmans in Leamington was absolutely brilliant in the arranging the marketing and open day for the house. She provided very useful help and advice prior to the sale. I would certainly recommend them if selling....
read full review
Was this helpful? Yes
Jan 10,2018
Minithumbup
Nathaniel Cleaver
By: 'Tibor'
Jan 10,2018
0 people found
this helpful
I found Nathaniel Cleaver to be nothing short of a keen professional member of Newman. He was always ready to help in any way he could. He always responds to emails in a very short time and his punctuation and grammar are of the highest ...
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Comment on agent fees
I have had no charges from Newman.
Was this helpful? Yes
Dec 18,2017
Minithumbup
Lucy Webb
By: 'Vasanth'
Dec 18,2017
2 people found
this helpful
Lucy is very helpful , quick to respond and she has good management skills.i would recommend Lucy if you are tenant or a landlord....
read full review
Was this helpful? Yes
Dec 14,2017
Minithumbdown
Lucy Webb
Kate McKee
By: 'warwickers'
Dec 14,2017
3 people found
this helpful
Completely worthless agency! Lots of issues during my renting period with this agency. Didn't manage to do a proper check in but when I left the property they manage to do a proper check out and ask me a lot of money because it ...
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Comment on agent fees
Too expensive comparing to the market
Was this helpful? Yes
By: Caroline Newman
Dec 19, 2017
View all comments (1)
Thank you for your review and feedback. We welcome all feedback particularly in areas where we can look to improve our services. However, I note that you have not left your name in order that I can offer a full detailed response. Please could you confirm which property you rented and I will thoroughly investigate your check in and check out procedure. Failing to leave a name will result in us asking all agents to remove the comment and rating and it will be reported as a spam review. ...
Dec 13,2017
Minithumbup
Lucy Webb
By: 'Gabor'
Dec 13,2017
2 people found
this helpful
We found the proper flat and just moved with the support of Lucy. She provided great service, always suitable, fair communication from the viewing till check in. She was always helpful, flexible I can only recommend to anybody who is looking for new home with ...
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Was this helpful? Yes
Dec 08,2017
Minithumbup
Kate McKee
By: 'Debbie'
Dec 08,2017
0 people found
this helpful
We have recently rented a property for my daughter and partner who have relocated back to the UK, so it wasn't a straight forward process. Kate has been fantastic to deal with, kept us constantly informed and up to date and made sure we ...
read full review
Comment on agent fees
Fair.
Was this helpful? Yes
Dec 07,2017
Minithumbup
Kate McKee
By: 'Lauren & Sam'
Dec 07,2017
1 people found
this helpful
Kate has been nothing but kind caring and so helpful in all aspects of our move. As we were moving from abroad Kate dealt with this obstacle perfectly and kept us in the loop at every given moment, and her ongoing help has been more ...
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Was this helpful? Yes
Dec 01,2017
Minithumbup
Lucy Webb
By: 'Paloma'
Dec 01,2017
3 people found
this helpful
Lucy's been really helpful with us in our current address. We've been very happy with her job, because she tried to help us every time we needed and solved the problems very fast....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 26,2017
Minithumbup
Lucy Webb
By: 'Sonya and Robert'
Nov 26,2017
2 people found
this helpful
Lucy has been very helpful during our stay at our current address and also instrumental in our search for a property to move into when our contract expires. She is always available when needed and willing to lend a helping hand....
read full review
Was this helpful? Yes
Nov 25,2017
Minithumbup
Lucy Webb
By: 'Howard'
Nov 25,2017
2 people found
this helpful
Lucy did a fantastic job yesterday resolving the letting of my property. We had a prospective tenant who was a tough negotiator who wanted a huge reduction in the rent advertised. She professionally brought these two extremes together as mediator in a considered and professional ...
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Was this helpful? Yes
Areas covered
  • CV31
  • Leamington
  • CV32
  • Warwick
  • CV34
  • Surrounding Areas
  • CV8
  • CV33
  • CV35
  • Kenilworth
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£26,200
  • Max: Β£702,000

Letting
  • Min: Β£0
  • Max: Β£193,000

NAEA RICS NALS TPOS TDS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
66 2 96 5 199 0 84 0 15 1
Joe Mcilwaine Joe Mcilwaine
Associate
4 reviews

About Joe I have always been interested in property. From whats happening in the marketplace, to new builds and renovations, its exciting to see how Warwickshire is evolving. I pride myself on my customer se View full profile
Lucy Webb Lucy Webb
Lettings Senior Negotiator
12 reviews

About Lucy I joined Newman Property Experts in May 2016 and have experience in both property management and negotiating tenancies on behalf of landlords. My main focus is on my commitment to great customer servi View full profile
Nathaniel Cleaver Nathaniel Cleaver
Associate Sales Manager
67 reviews

About Nathaniel I have been working at Newman's for over 12 years. I am very proud to be a part of this award winning company. I am passionate about everything that I do in life but especially about houses. The b View full profile
Michelle Richards Michelle Richards
Senior Administrator
0 reviews

About Michelle No description set View full profile
Paul Lewis Paul Lewis
Branch Manager
13 reviews

About Paul I have been with the company since 2012. Starting originally in Solihull but moving to the Leamington office four years ago, to work in my home town. I now manage the Leamington Office and its dedicat View full profile
Hannah Gill Hannah Gill
Associate
25 reviews

About Hannah No description set View full profile
Kate McKee Kate McKee
Associate
11 reviews

About Kate I joined the Newman’s team because I am dedicated to finding the right property for each individual. I believe that customer satisfaction is the most important aspect of the service we provide, and View full profile
Julie Knowles Julie Knowles
Branch Manager
1 reviews

About Julie I have spent the last twenty years in lettings and property management and have loved every minute of it. I am highly motivated, very focused and committed to delivery nothing short of an excellent se View full profile
Sofia Petronanos Sofia Petronanos
Property Manager
0 reviews

About Sofia No description set View full profile
Patricia  - upload your photo Patricia
1 reviews

About Patricia No description set View full profile

Fees

LETTINGS FEE'S......

REFERENCES

Once you have chosen your property, you will then need to complete an application form. Applicants must be over 18 years of age and bring proof of identity. Once this is received, we will then obtain references. When applying for your desired property, please bring a form of identification such as a Driving Licence or a Passport.

TENANCY FEE
The tenancy referencing / administration fees are as follows:
Β£240.00 which covers 1 person
Β£300.00 which covers 2 people
Β£360.00 which covers 3 people
Β£420.00 which covers 4 people
Β£480.00 which covers a Company Let

This includes guarantors, if needed, (ie 1 tenant + 1 guarantor = Β£300.00)
All fees are quoted inclusive of VAT

This is payable immediately upon deciding to apply for a tenancy. The tenancy fee is NON-REFUNDABLE should you decide not to pursue the tenancy (irrespective of whether or not references have been applied for) or alternatively if your application is declined.

HAVE YOU SOLD YOUR PROPERTY? If you are in the process of selling your property and wish to rent a property currently advertised for rental the property will not be taken off the market UNLESS you have exchanged contracts. If you have not exchanged contracts then a non-refundable deposit may be requested. This will be paid to your landlord if the tenancy does not proceed as a result of a change in your circumstances.

BOND
This is equivalent to one months rent plus Β£300 and must be paid by building society cheque or bankers draft the day you sign your tenancy agreements (personal cheques will only be accepted if submitted 7 days prior to signing). No cash will be accepted.
Eg: Rent Β£300 Bond Β£600.00

RENT
Payable on the day of signing by building society cheque, bankers draft, debit or credit card. Made payable to Newman Residential Lettings. No cash will be accepted.

CHECK IN FEE - Β£80 PLUS VAT
From the 1st January 2014 all new tenancies will be subject to a check in fee of Β£80.00 plus VAT. An independent inventory clerk will meet you at the property the day your tenancy starts and check the Inventory & Schedule of Condition with you. This fee becomes payable the day your tenancy starts together with your rental and deposit.

TENANTS CONTENTS INSURANCE

It is a mandatory requirement on all our tenancies that you protect your landlords fixtures and fittings against accidental damage/loss. It is not a mandatory requirement that you insure your own possessions – this is your choice although we recommend you do. Proof that cover is in place to cover the landlords fixtures and fittings will be required prior to the release of keys and the signing of a tenancy agreement.

IF YOU HAVE YOUR OWN POLICY IT MUST MEET THE FOLLOWING CRITERIA: PROVIDES COVER AGAINST ACCIDENTAL DAMAGE TO THE LANDLORDS FIXTURES AND FITTINGS (minimum Β£2,500) .


ALL FEES ARE SUBJECT TO CARD TRANSACTION FEES (50P FOR A DEBIT CARD OR 2.5% FOR A CREDIT CARD)
Last updated at 10:20 AM 15/03/2018 by allAgents

Complaints Procedure

Lettings Complaint Procedure 


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 10:20 AM 15/03/2018 by allAgents

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Branch - Leamington Spa, CV32