• Iain Havell
    Iain Havell
  • Caroline Newman
    Caroline Newman
  • Lee Bosley
    Lee Bosley
  • Deborah Jane Gray
    Deborah Jane Gray
  • Sean Newman
    Sean Newman
  • Olga Kirsanova
    Olga Kirsanova
  • Beth Treanor
    Beth Treanor
  • Matt Mellor
    Matt Mellor
  • Summer Newman
    Summer Newman
Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our clients, making moving an easy, seamless and pleasurable experience. We deliver this by making our clients feels special and by providing a full range of services. We believe in clients for life and will stay in contact with clients long after their transaction has concluded so we always remain the age Read full description...nt of choice. 50% of our business comes from recommendations and referrals by delivering exceptional service.
Newman Property Experts

1 Regent Street Rugby
Warwickshire
CV21 2PE

01788 820000(s) / 01788 820028(l)

“ Knowledgeable, approachable and driven individual that others can learn from.... ”

May 18,2018
Minithumbup
By: 'Michael Lipinski'
May 18,2018
0 people found
this helpful
Matt has recently helped us to sell our property. We are glad that we have met him and instructed to advertise and present our house to potential buyers. Out of 6 agents we met in the first selection process, only Matt ''ticked'' all the boxes. Matt'...
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Comment on agent fees
Very good
Was this helpful? Yes

“ Extremely Helpful and Professional... ”

May 03,2018
Minithumbup
Summer Newman
By: 'BeccyGarrett'
May 03,2018
0 people found
this helpful
Summer was extremely professional in the purchase of our property, and made sure things progressed efficiently. She was extremely helpful and kept us updated at all times. We had been looking for a property for some time and Summer at Newman Property Experts was the ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Really Excellent and Professional... ”

Apr 11,2018
Minithumbup
Matt Mellor
By: 'CClarke'
Apr 11,2018
0 people found
this helpful
Matt Mellor was dealing with the house that we were buying and made it so easy and quick. He was on top of everything and spoke to us the whole way through to keep us informed of where we were in the process. Wouldn't ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Matt is a proactive, very knowledgeable agent that helped us to find our dream home!... ”

Apr 11,2018
Minithumbup
Matt Mellor
By: 'Beccy Garrett'
Apr 11,2018
0 people found
this helpful
We had been searching for a property for a long time in Rugby, Matt was proactive in helping us find our dream home and was super helpful the whole time. It was refreshing to see meet an estate agnent who is so helpful!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2018
Minithumbup
Deborah Jane Gray
By: 'Chris L'
Feb 22,2018
0 people found
this helpful
Deborah is a class apart. Totally on top of her game and never shy of going the extra mile. She has kept me fully informed at all stages and her tenacity has kept the process moving forward....
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Was this helpful? Yes
Feb 22,2018
Minithumbup
Deborah Jane Gray
By: 'Craig'
Feb 22,2018
0 people found
this helpful
Deborah has been fantastic right from the start. Really helping me to choose the right property in an area I do not particularly well. Communication has always been very swift, with nothing being too much trouble. Appointments easy to fox and very accommodating over dates ...
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Was this helpful? Yes
Feb 22,2018
Minithumbup
Deborah Jane Gray
By: 'JAS'
Feb 22,2018
0 people found
this helpful
Deborah has been so helpful throughout. She is friendly, efficient and very professional, guiding us through the process of selling our apartment and taking away the stress....
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 21,2018
Minithumbup
Deborah Jane Gray
By: 'MD'
Feb 21,2018
0 people found
this helpful
Deborah was brilliant at sorting the flat sale. She's always available and happy to answer any questions. Her passion and dedication are what makes her a pleasure to deal with....
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Comment on agent fees
Worth it for the service
Was this helpful? Yes
Feb 08,2018
Minithumbup
Deborah Jane Gray
By: 'Liz T'
Feb 08,2018
0 people found
this helpful
Deborah is by far the best estate agent I have ever dealt with. She is extremely professional and communication was excellent throughout the whole process. I would have no hesitation in recommending her....
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Comment on agent fees
The fees were more than other quotes I received but I was impressed by the professionalism of Deborah so chose Newman's to act for me.
Was this helpful? Yes
Feb 01,2018
Minithumbup
Deborah Jane Gray
By: 'Dr Kaye Richards'
Feb 01,2018
0 people found
this helpful
The word to describe Deborah is 'outstanding'. Her efforts, support, and help with the selling of my property was the best professional service I have had in any context. She always went the extra mile, and helped in changing circumstances to give the best help ...
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Comment on agent fees
Good for excellent service.
Was this helpful? Yes
Jan 30,2018
Minithumbup
Deborah Jane Gray
By: 'Joe'
Jan 30,2018
0 people found
this helpful
Deborah was helpful and easy to contact throughout the whole buying process. There were regular updates and check ins. Would highly recommend....
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Was this helpful? Yes
Jan 23,2018
Minithumbup
Deborah Jane Gray
By: 'Adam K'
Jan 23,2018
0 people found
this helpful
Deborah has been really proactive throughout the process. It has not been always easy to know what is going on with the other party but communication was good with the agent and we got there in the end....
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Comment on agent fees
I cannot comment on fees, as I was the buyer of the property.
Was this helpful? Yes
Jan 19,2018
Minithumbup
Deborah Jane Gray
By: 'Peter R'
Jan 19,2018
0 people found
this helpful
Deborah was very efficient throughout the process. In particular I was pleased with the regular feedback on the progress of the sale, something that was lacking with other agents that I have used in the past....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 08,2018
Minithumbup
Deborah Jane Gray
By: 'Ali'
Jan 08,2018
0 people found
this helpful
Deborah has been fantastic throughout the process of purchasing our property. Nothing was ever too much for her, she certainly went above and beyond, she did her utmost to ensure everything went smoothly. Incredible service, we highly recommend....
read full review
Was this helpful? Yes
Jan 05,2018
Minithumbup
Deborah Jane Gray
By: 'Mr N'
Jan 05,2018
0 people found
this helpful
Deborah has been amazing from start to finish! Constant communication meant I was updated on the level of interest all the time the property was being marketed and multiple offers and great negotiation from Deborah resulted in me getting 10% over what I was expecting! Excellent ...
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Comment on agent fees
Worth every penny. Not the cheapest agent but from my experience the cheapest agent and the agent that gets you the best price are two different things!
Was this helpful? Yes
Dec 16,2017
Minithumbup
Deborah Jane Gray
By: 'Mick'
Dec 16,2017
0 people found
this helpful
Would just like to express my gratitude to Deborah for keeping us updated throughout the whole house buying process and being contactable at all times with speedy responses to our questions. Do not plan on selling anytime soon but if I was Deborah and Newmans ...
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Comment on agent fees
Was buying not selling
Was this helpful? Yes
Dec 14,2017
Minithumbup
Deborah Jane Gray
By: 'Christopher Outram'
Dec 14,2017
0 people found
this helpful
Deborah has been absolutely superb for us, her professionalism and communication have been outstanding and I only wish we had used Deborah for our sale as well as our purchase, she was well ahead of every other agent in our chain with the information we ...
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Was this helpful? Yes
Dec 14,2017
Minithumbup
Deborah Jane Gray
By: 'Caroline'
Dec 14,2017
0 people found
this helpful
Deborah has been fantastic Very professional and at all times has been there for us when we needed anything. I would recommend Deborah to anyone who is looking to move house. Thank you...
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Was this helpful? Yes
Dec 12,2017
Minithumbup
Deborah Jane Gray
By: 'Gibson'
Dec 12,2017
0 people found
this helpful
Deborah has been fantastic. She communicates regularly and is completely up to date with the progress of the purchase, liaising between solicitors to try to speed things up. Really pleased with the service - thank you very much....
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Comment on agent fees
OK
Was this helpful? Yes
Dec 07,2017
Minithumbup
Olga Kirsanova
By: 'Chris Dolby'
Dec 07,2017
0 people found
this helpful
Since Olga has taken on the day to day running of our property, I have found her to be efficient and proactive in dealing with any issues raised by the tenant or by me. She always returns emails and phone calls very swiftly, and uses ...
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Comment on agent fees
Pretty standard for the industry
Was this helpful? Yes
Dec 07,2017
Minithumbup
Beth Treanor
Beth Treanor
By: 'Nicola and David Steddy'
Dec 07,2017
0 people found
this helpful
If like us you have experienced other agencies and can't be bothered staff then you will begin to appreciate the professional qualities that set Beth apart from the rest. We are delighted to be represented by a person of integrity, commitment to customer service, ...
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Comment on agent fees
A little higher than others but you get what you pay for.
Was this helpful? Yes
Dec 05,2017
Minithumbup
Deborah Jane Gray
By: 'Suresh Periyasamy'
Dec 05,2017
0 people found
this helpful
We would like to say a big thank you to Deborah. Deborah has done a fantastic job. She is always on track and maintained very good communication throughout the process. She is always approchable and has never failed to reply. She is very well organised ...
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 05,2017
Minithumbup
Olga Kirsanova
By: 'Ben Allen'
Dec 05,2017
0 people found
this helpful
Olga really looks after the letting of our house. She always keeps us well informed about any developments or works that need doing, and she makes arrangements very quickly. We know that she will respond quickly to any issues the tenants face and then we ...
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Comment on agent fees
Most fees are pretty fair, although I would like to pay less for some of the tenancy renewal fees.
Was this helpful? Yes
Nov 22,2017
Minithumbup
Deborah Jane Gray
By: 'Mike Bunce'
Nov 22,2017
0 people found
this helpful
I'd like to say a big Thank you to Deborah. She is always on the ball, extremely proactive and very efficient. If you intend to sell a property with Newmans I would recommend Deborah every time. She is very persistent and gets things done, ...
read full review
Comment on agent fees
Fees are very reasonable for such a good service
Was this helpful? Yes
Nov 15,2017
Minithumbup
Deborah Jane Gray
By: 'Mr. Whittaker from Rugby'
Nov 15,2017
1 people found
this helpful
Deborah has provided us with excellent feedback on our house sale todate. She keepings in regular contact with my wife and I updating us on how our sale is progressing. I strongly recommend using her with your house sale and or purchase....
read full review
Comment on agent fees
The fees are good value for the responsive feedback that we are receiving experiencing.
Was this helpful? Yes
Nov 14,2017
Minithumbup
Olga Kirsanova
By: 'James'
Nov 14,2017
0 people found
this helpful
Olga is an exceptional lettings agent - very proactive, helpful and friendly. She has always been responsive in dealing with any issues I have had and responds to communications promptly. She is helpful and polite. I would highly recommend her. Please note that this 5 star ...
read full review
Comment on agent fees
Fees are higher than I have paid elsewhere.
Was this helpful? Yes
Nov 13,2017
Minithumbup
Deborah Jane Gray
By: 'Mrs Fair'
Nov 13,2017
1 people found
this helpful
Fantastic customer service from start to finish from Deborah Gray. She took all the stress out of the process of house buying, with her professional yet friendly manner and regular updates. I would definitely recommend using Deborah & Newman to anyone considering buying or selling ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Nov 07,2017
Minithumbup
Deborah Jane Gray
By: 'Lorraine'
Nov 07,2017
1 people found
this helpful
Deborah a massive thank you for seeing the sale of my property through to completion, without your hard work and persistence i really dont think we would of got there. So nice to have somebody reliable and passionate about what they do, and somebody who ...
read full review
Comment on agent fees
Slightly higher than some other agents, but the team worked hard to secure viewings.
Was this helpful? Yes
Nov 03,2017
Minithumbdown
By: 'Mike Green'
Nov 03,2017
0 people found
this helpful
Overall, a very poor service. Communications were good when making / receiving offers. After that, Toni just didn't answer her phone or return calls. We were then seemingly passed to Ian (who then left). We never heard from Toni again, and were passed to another ...
read full review
Comment on agent fees
Fees are very expensive. We are selling another property for £99 incl. VAT using an online agent. They are doing everything which Newmans do, except the viewings. I'm not really sure doing those are worth £4K!
Was this helpful? Yes
Nov 02,2017
Minithumbup
Deborah Jane Gray
By: 'Matt'
Nov 02,2017
1 people found
this helpful
Right from the first moment I walked through the doors of Newmans it was Deborah that gave me the confidence to use Newmans to sell my home. Having visited most of the other estate agents in Rugby and being given the same robotic sales pitch ...
read full review
Comment on agent fees
They were good a negotiable to a value that suited all parties
Was this helpful? Yes
Areas covered
  • CV21
  • CV23
  • CV22
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£12,500
  • Max: Β£1,700,000

Letting
  • Min: Β£0
  • Max: Β£199,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
98 0 105 3 118 1 86 0 16 2
Iain Havell Iain Havell
Partner
1 reviews

About Iain With many years experience in the residential lettings and property management industry I am well placed to offer you up to date professional advice on all aspect of lettings. I also specialise in inv View full profile
Caroline Newman Caroline Newman
Director
0 reviews

About Caroline With over 28 years experience in lettings, property management, selling homes and investment opportunities - I am very well placed to offer you expert advice on letting and selling. I manage propertie View full profile
Lee Bosley Lee Bosley
Manager
0 reviews

About Lee Lee has over 20 years’ experience in sales and lettings and is known for delivering an exceptional service to his clients with an honest and direct approach following through with the service levels View full profile
Deborah Jane Gray Deborah Jane Gray
Senior Valuer
123 reviews

About Deborah Jane My aim is to change peoples experiences of buying or selling a property in the Rugby area and Le17 area Lutterworth, to offer dedicated support throughout the process, every step of the way. Wheth View full profile
Sean Newman Sean Newman
Director
0 reviews

About Sean I have 25 years experience and a wealth of knowlegde in all areas of buying and selling. I specialise in selling "hard to sell" homes or properties that other agents have failed to sell. If you need t View full profile
Olga Kirsanova Olga Kirsanova
Property Manager
8 reviews

About Olga Residential Lettings Property Manager. Dedicated to the needs of all our landlords and tenants. View full profile
Beth Treanor Beth Treanor
Property Manager
15 reviews

About Beth Property Manager dedicated to offering landlords and tenants a seamless lettings experience. Taking care of all your needs both landlord and tenant. View full profile
Matt Mellor Matt Mellor
Sales Associate
2 reviews

About Matt Hi my name is Matt, I am a proactive, highly motivated experienced professional agent that specialises in the CV21 area of Rugby. I am passionate about property and helping people move home. Moving ho View full profile
Summer Newman Summer Newman
Sales Associate
1 reviews

About Summer Hi my name is Summer and I am passionate about property and helping people move home. Often moving house can be a very stressful time, so I am here to help make the process as smooth and as stress fre View full profile

Fees

No fees set.
Last updated at 3:13 PM 03/01/2018 by allAgents

Complaints Procedure

Lettings Complaint Procedure



1. Please raise your complaint with the property manager or sales advisor that
is handling your case.

2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.

3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:

The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP



7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.

Last updated at 3:13 PM 03/01/2018 by allAgents

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Branch - Head Office, Rugby, CV21