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    Andy Gibbs
  • Rebecca Doble
    Rebecca Doble
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    Alison Hicken
  • Rachel Hyde
    Rachel Hyde
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    Daniel Moore
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    Tony Ubhi
  • Will Marshall-Murray
    Will Marshall-Murray
No description for branch.
Newman Sales and Lettings

Joseph House970 Stratford Road Solihull
West Midlands
B90 4ED

0121 746 6411

Nov 18,2014
Minithumbup
By:
Nov 18,2014
Featured Review
0 people found
this helpful
Having received valuations from several local agents, I was confident that Tony from Newman and his team were the agents for our house sale. It was refreshing to use agents that are self employed which meant whenever I needed to speak with them morning, noon or night, they were there. We took Tonys advice and decided that an Open House was the best way to get a result quickly. Although I was a little unsure at first, they reassured me that if I marketed the house under the valuation, I would a...
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Comment on agent fees
Excellent value for money, they were competitive with other local agents but worked twice as hard as many I have come across and achieved well above my marketing price.
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Jul 18,2014
Minithumbup
By:
Jul 18,2014
Featured Review
0 people found
this helpful
The team of Will, Rebecca and Alison provided a stress free very professional service throughout the sale of my house. If they were not available to speak to I always had a call back very quickly. With their feedback they always made me aware what was happening re prospective purchasers. When the house had been sold subject to contract they chased up solicitors until the house purchase had been completed. A very efficient company. I am very happy with the price they achieved for the house and wo...
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Jul 15,2014
Minithumbup
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Jul 15,2014
Featured Review
0 people found
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Newmans provided a fantastic service from valuation through to completion. If only every company we dealt with throughout the process gave such attentive and genuine service then we believe moving house would be less stressful. Newmans staff felt like companions rather than agents, showing real interest and giving support and advice with house hunting as well as the sale. We recommend them with confidence, they never disappoint. Thankyou Newmans team!...
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Jan 22,2014
Minithumbup
By:
Jan 22,2014
Featured Review
0 people found
this helpful
We have found all aspects of Newman estate agents to be of excellent quality the staff we have dealt with Laurence Wade - Daniel Moore and Alison Hicken all appear to be efficient in keeping us updated and most of all have done there "homework" on what they are selling they all have time to listen and to answer any queries or issues we have for the sale of our property The advertising for our property we feel has quality - is a honest description and to the point unlike others who ...
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Jan 17,2014
Minithumbup
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Jan 17,2014
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Will. I am sorry for the delay in replying to your email. Both Carole and I would like to thank both you and your staff in the professional way you handled the sale of our house. We would recommend your company to our friends should they decide to to want an agent to sell there property. Please convey our thanks to your staff. Regards Carole & Alan Rogers....
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Jan 09,2014
Minithumbup
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Jan 09,2014
0 people found
this helpful
From the first time we viewed the property, Alison was a pleasure to deal with. Throughout the process of buying our house she kept us informed of what was going on at all times, and chased both us and the other side when needed to ensure that we completed in the time frame that both sides wanted. As first time buyers, Alison's help and assurances were vital in guiding us through what we expected to be a potentially tricky and stressful process. With her help, it wasn't....
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Sep 26,2013
Minithumbup
By:
Sep 26,2013
1 people found
this helpful
A pleasant experience. no pressure selling of the properties viewed, an acceptance that some properties were not as good as others. And a speedy conclusion to the sale chasing the vendors solicitors when required...
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Sep 09,2013
Minithumbup
By:
Sep 09,2013
2 people found
this helpful
Jatinder was very professional in all manners in selling the property. He was willing to attend the property on many occasions and exceeded all expectations. We have dealt with many agents in the past 2 years and found Jatinder the most approachable agent. He was very patient with us and answered all the questions we had including liaising with the solicitor. Thanks Jatinder :)...
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Aug 06,2013
Minithumbdown
By:
Aug 06,2013
0 people found
this helpful
This company advised on marketing, and advised us to have an open day which they said that if we marketed our property at a price that started 20k less than we wanted but up to 20k more than we wanted said it would attract a biding war and we would defiantly get more than the 200k that we wanted , I should have been wary as I was not told until 4 days before it went into the paper that they wanted £170 for the privilege of putting it in the paper (which I refused). We had one concrete of...
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By: Will Marshall-Mrray
Aug 15, 2013
View all comments (1)
Hi Chris, firstly I would like to apologise that you feel you this way. Our clientÒ€ℒs feedback is the most important thing to us so we take your comments very seriously. To deal with your points: We ask for a contribution from the client to place an entire full page advert dedicated to your property in the local paper which helps promote the open house. This is a tried and tested and successful method of generating viewings. In addition to the full page advert, all of our properties ap....
Jul 30,2013
Minithumbup
By:
Jul 30,2013
2 people found
this helpful
I have dealt with Jatinder, Rebecca and Rachel from Newman Sales and Lettings. All of them have been extremely friendly, helpful and efficient. The difference between this estate agent and others in the area is huge in terms of the speed of being able to view properties and getting answers to questions etc. I would definitely use Newman if I was going to sell my property because I have every confidence that they have the enthusiasm and expertise to match. Thanks guys!...
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Jun 24,2013
Minithumbup
By:
Jun 24,2013
3 people found
this helpful
From the start both Will Marshal-Murray and Rebecca Doble handled the sale of the property with good advice and efficiency. Rebecca continued as the contact agent and a cash buyer was identified very early following the Agency\'s involvement. Everything was handled swiftly and the sale was completed to my satisfaction....
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By: Will Marshall-Mrray
Aug 06, 2013
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Thanks Mr Butler, it is always a pleasure to work with people like you and your wife, the open day worked perfectly... I'm glad we restored your faith in estate agents!....
Jun 19,2013
Minithumbup
By:
Jun 19,2013
2 people found
this helpful
If you are looking for an estate agent who will exceed your expectations - then look no further! Having been on the market for over a year and during this time changed our agent to Newmans, we were starting to wonder if we would ever get an acceptable offer from a proceedable buyer as we had technically sold 3 times with Newmans. Then Rebecca joined the team from another agent and everything changed. She is professional, friendly, punctual and exceptionally thorough in her dealings with prospect...
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By: Becky
Jul 05, 2013
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Anne-Marie & Brian Thank you, your comments are wonderful to read - my cheeks are blushing! It's been a pleasure to work with you both and it won't be long now until you're in your beautiful new home! Take care and look forward to speaking with you both soon. Many thanks! Rebecca....
May 07,2013
Minithumbup
By:
May 07,2013
1 people found
this helpful
Really helpful, especially towards the end of the process when the solicitors got in a tiz. Open day is a great way to sell a property - less intrusive than constant appointments to show couples around....
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Mar 08,2013
Minithumbup
By:
Mar 08,2013
0 people found
this helpful
The main person dealing with the sale of the property was Will Marshall Murray. He quoted a realistic market price for the property and informed us of the method he would use to attract buyers. Newman\'s kept us informed at every stage of the sale. We found Will easy to contact and always gave a quick response to return calls. We found the service to be highly professional and would not hesitate in recommending this agent. This was in stark contrast to the previous company we were using....
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Feb 27,2013
Minithumbup
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Feb 27,2013
0 people found
this helpful
I received a excellent service from Will Marshall - Murray on behalf of Newman estates!! He was well informed about the property i was buying and was able to answer all of my questions in great detail. He was very welcoming in the open house viewings which made my first house purchase that little bit less stressful !! I would definitely recommend newman and Will for his excellent services as an estate agent to any buyers/sellers especially first time buyers. In short, an excellent ,prompt an...
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Jan 08,2013
Minithumbup
By:
Jan 08,2013
2 people found
this helpful
i was extremely happy with the service I got from all members of staff at Newmans, Patrica was the agent who showed the couple round my property who eventually put in an offer that I accepted, nothing was too much trouble, Patrica took care of all the viewings and since accepting the offer (she even washed up some dishes I had left when I had forgotten a viewing was taking place). I have been kept informed of the progress each step of the way. If I ever come to sell a property or if I know some...
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Jan 01,2013
Minithumbup
By:
Jan 01,2013
1 people found
this helpful
Great agent fees,great agent will get your house sold will use again.a very nice man,alway there to help....
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Nov 15,2012
Minithumbup
By:
Nov 15,2012
2 people found
this helpful
Will handled the sale throughout. I was impressed with his initial property appraisal from both and honesty and accuracy point of view. Apart from the regular weekly update , I was informed at every viewing and given feedback by either Will or one of the other extremely helpful members of office staff. We also had a copule of minor issues during the selling process and again I was impressed with the positive and professional way they were dealt with....
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Nov 13,2012
Minithumbup
By:
Nov 13,2012
0 people found
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The agent Trisha was there early to greet us with a smile she was so lovley and answered all questions asked, she was very very polite and smartly dressed, unfortunetly i was not really happy with the size of the property, even though i would certainly carry on to seek other properties and i really do hope that Trisha meets us and shows us around again. Thankyou Trisha . Carl and Susan Hildick...
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Nov 10,2012
Minithumbup
By:
Nov 10,2012
1 people found
this helpful
Will handled the purchase very professional under some difficult conditions with regards to the title deeds and worked tirelessly to get contracts exchanged at the soonest possible time....
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Sep 17,2012
Minithumbup
By:
Sep 17,2012
3 people found
this helpful
Will Marshall-Murray at Newman Estate Agents was excellent from start to finish. He offered sensible advice about the local house market - recommended a selling strategy for us, and was honest and realistic about what we could achieve in selling price. Will very quickly arranged a series of viewings for our property, and he was thoughtful in arranging the timings of the viewings around our work commitments. He was very amiable and outgoing with our viewers, making sure to highlight all the go...
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Sep 03,2012
Minithumbup
By:
Sep 03,2012
1 people found
this helpful
I recently purchased a property via Newmans Estate agents. Working with Will Marshall-Murray and his team the whole experience was stress free and well co-ordinated. Will kept me updated with the latest developments and answered my queries very efficiently and professionally. I would not hesitate to use Newman estate agents in the future and will be recommending them to family and friends! Many Thanks, All the best...
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Aug 30,2012
Minithumbup
By:
Aug 30,2012
1 people found
this helpful
We were very impressed with the service we received from Newman Estate Agent. The agent who dealt with our sale was always on hand to answer any questions and help with any issues. We would definitely recommend this agent to other people....
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Jul 11,2012
Minithumbup
By:
Jul 11,2012
3 people found
this helpful
What a great service. I emailed Dixons, Lanes, and Newman's at 6am. Will Marshall-Murray from Newman's Estate Agents called me back at 9am that morning and agreed to view the property for sale that day at 3pm. Lanes called me back at 9.15 am and agreed to view the property at 3.30 that same day. Dixons called back at 2pm and offered to arrange for some one to view the property in 1 week's time! I met with Will and he provided me with information about comparable properties in the are...
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Feb 23,2011
Minithumbup
By:
Feb 23,2011
1 people found
this helpful
I just wanted to give you some positive feedback regarding 2 members of your staff from your Solihull office. Having had a relatives property on the market with another agent for over a year, I recently instructed Jay from your Solihull office to market our property. After only 2 weeks on the market we have just secured a sale and I have been really impressed with the service I have received. Jay and Richard have given me constant feedback and I have been delighted with the service I have rec...
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Oct 28,2009
Minithumbup
By:
Oct 28,2009
0 people found
this helpful
We recently spent a day being shown round properties in the Rugby area by estate agents from four different companies. Andy Gibbs of Newmans Estate Agents showed us several properties, we found him to be both attentive and creative in trying to address our questions. He really listened to what we had to say, what type of properties we were looking for, and always found a way of pointing out the benefits of every property that we viewed. We would highly recommend Andy and Newman Estate Agents,...
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Areas covered
  • B90
  • Solihull
  • B91
  • South Birmingham
  • B92
  • Solihull Villages
  • B93
  • B94
  • B26
  • B28
  • B33
  • B27
  • B14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£287,500
  • Max: Β£470,000

Letting No data

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 16 1 8 0 1 0
Andy Gibbs - upload your photo Andy Gibbs
1 reviews

About Andy No description set View full profile
Rebecca Doble Rebecca Doble
Associate
5 reviews

About Rebecca No description set View full profile
Alison Hicken - no image available Alison Hicken
Associate
2 reviews

About Alison No description set View full profile
Rachel Hyde Rachel Hyde
1 reviews

About Rachel No description set View full profile
Daniel Moore - no image available Daniel Moore
Associate
1 reviews

About Daniel No description set View full profile
Tony Ubhi - upload your photo Tony Ubhi
1 reviews

About Tony No description set View full profile
Will Marshall-Murray Will Marshall-Murray
Manager
0 reviews

About Will No description set View full profile

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Fees

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Last updated at 1:06 PM 11/05/2016 by allAgents

Complaints Procedure

Lettings Complaint Procedure  


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 1:06 PM 11/05/2016 by allAgents

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