• James Morton
    James Morton
  • Tara Doughty
    Tara Doughty
  • James Haycock
    James Haycock
  • Lucy Webb
    Lucy Webb
  • Paul White
    Paul White
  • Paul Petticrew
    Paul Petticrew
  • Nathaniel Cleaver
    Nathaniel Cleaver
  • Michelle Richards
    Michelle Richards
  • Samantha Worrall
    Samantha Worrall
  • Steve Anderson
    Steve Anderson
  • Lowri Croydon
    Lowri Croydon
  • Amelia Ruck
    Amelia Ruck
  • Kate McKee
    Kate McKee
Multi award winning independent estate agency who's core focus is on delivering the highest level of customer service. A true "one stop proeprty shop" we handle property sales, lettings, mortgage services, land & new homes, conveyancing and surveyors.
Newman Sales and Lettings

3 Euston Place Leamington Spa
Warwickshire
CV32 4LN

01926 431431

Dec 05,2016
Minithumbup
By:
Dec 05,2016
Featured Review
0 people found
this helpful
As a first time buyer i could not have had a better experience. James was informative and very helpful through out....
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Comment on agent fees
given how well i thought the process went i have no issue regarding the fees.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
0 people found
this helpful
Buying and moving house is never straight forward, but the experience with James was great. Firstly his knowledge of the property was extensive, and he was also to share other ideas from similar properties that had been developed/modernized that he had sold. We pestered him for numerous visits (with an architects & various trade people) as it was an old Victorian property that required work and planning; and he was always happy to oblige, which occasionally kept him at the property for up to...
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By: Clare Stone
Nov 29, 2016
View all comments (1)
Thank you so much Mr and Mrs Wollaston for taking the time to review Newman Sales and Lettings, in particular James who looked after you. It is greatly appreciated and we are so glad you were happy with the service you received. We wish you all the best in your new home.....
Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
0 people found
this helpful
Very helpful, confident and kind. High quality and efficient customers' service. She told me everything in details about the property, rental fees and terms of tenancy....
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By: Clare
Nov 29, 2016
View all comments (1)
Hi Giulia, Thank you so much for taking the time to come and review Newman Sales and Lettings and in particular the way you were looked after by Kate. We wish you all the best in your new home.....
Nov 08,2016
Minithumbup
By:
Nov 08,2016
Featured Review
1 people found
this helpful
From the very first meeting with James we were thoroughly impressed with the service we received! The photographs taken were professional and really showed off our house to its best. James or a member of the team were always on hand to answer our questions, even on their days off! We were given brilliant advice on all aspects of house selling and James is very knowledgeable about the area and the market. For first time sellers we were guided through the process smoothly and professionally and no...
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Comment on agent fees
Very reasonable given the amount of time spent photographing our property and marketing it, plus the time taken with all the viewings.
Was this helpful? Yes
Nov 08,2016
Minithumbup
By:
Nov 08,2016
Featured Review
0 people found
this helpful
The sale in question was of a large Victorian property with no central heating and not much plumbing. Negotiations were complicated by an owner who was both partially sighted and residing in a Care Home. After impressive advertising and promotion by Newman's, Hannah Gill achieved a good start; but the eager purchaser suddenly withdrew and Hannah left, leaving James to pick up the pieces. James rose to the challenge, matching professionalism with courtesy and consideration for the owner. Prospect...
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Comment on agent fees
Not really relevant for a sale of this value
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
After having received dreadful service from another estate agent I received a letter from Paul asking me if he could be of help in selling my property. From the first contact Paul was most helpful and professional putting my worries behind me. My property was sold quickly with minimum fuss. I was kept informed throughout the process with plenty of feedback. I would definitely recommend Newman's and Paul if you are selling a property....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
1 people found
this helpful
Having had my property on the market for several months with another local agent, I only wished I'd gone to Newmans in the first place. James restored my faith and, knowing I wanted to achieve a relatively quick sale (at a realistic price), James did everything he could to make this happen, and succeeded in finding me a buyer in just over a month! He was very professional throughout and I can totally relate to all his other excellent reviews. I have every confidence in recommending James. An e...
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Was this helpful? Yes
Oct 13,2016
Minithumbup
By:
Oct 13,2016
1 people found
this helpful
Our first experience of selling a house. Paul was very helpful, valuation was realistic, the photography and virtual tour created for marketing were excellent and generated a lot of interest in the property. The open house viewing worked really well for us and kept disruption to a minimum. Our property was sold two weeks after going on the market, at the price we wanted for it. Great service from Paul throughout....
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Nathaniel Cleaver is excellent, helpful and dedicated. I strongly recommend him highly. He is always there when you need him....
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Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
The purchase of our house was very profesionally dealt with by james. Communication and time scale was spot on. Totally stress free, any problem he was only a phone call away to reassure and solve. Thank you so much, we are now living in our dream home....
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
1 people found
this helpful
I cannot praise Paul highly enough, he has sold 2 of our properties within a year, the first in 2 weeks, the second in hours! Highly professional, honest and approachable. I would not use any other estate agent and would highly recommend Paul. Nothing is too much trouble for him....
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Comment on agent fees
Fair
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
As first time buyers we were initially quite anxious about delving into the world of buying a house, but honestly, after 5 minutes with James, even on your very first viewing, you'll feel like there is someone happy to guide you through the whole process and provide any and all information you might want. James has been absolutely superb throughout the process, start to finish. We must have texted/called/emailed at some rather obscure hours to check queries we had along the way and James, withou...
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Comment on agent fees
NA as buyer.
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
I highly recommend James as an efficient, honest and reliable Estate Agent. The speed at which my house was sold from offer acceptance to completion was 31 days - which is outstandingly quick. Thank you James! You will definitely be the first estate agent that I will call if I buy/sell in the future. Excellent service....
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Comment on agent fees
The fees were deserved I was satisfied with the cost I paid for the service I received.
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Excellent service, very professional. Always reply quickly to any quires. Brilliant photographs. Give advice both particle and financial.. Encourages lots of viewings....
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Comment on agent fees
Excellent Good
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
James was enthusiastic about selling our property right from the start and was equally honest about our expectations. He came with a clear vision of the target market and a structured sales plan that achieved our objective. Businesslike with a good sense of humour he was a pleasure to deal with....
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Comment on agent fees
Not the lowest fees but were happy to be held to account for delivery with a shorter contract than cheaper agents.
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
James is an absolute pleasure to deal with. I found him to be genuine, professional and knowledgeable. The photos and ideas he came up with were fantastic and he managed to get the full asking price within hours of my property going on sale. Without James achieving the price he did, I wouldn't be in my new home today....
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Comment on agent fees
The fee James charged was fairly standard for our area but the price he managed to sell my property for made it worth every penny.
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Annelli was extremely helpful in finding us a small property to rent at short notice. She was very positive, energetic and friendly and made us laugh during what could have been a stressful experience. She went out of her way to source some information about local social activities as we were new to the area. She kept in touch with us throughout and moved the proceedings forward speedily. All in all an excellent service- thank you....
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Comment on agent fees
Unable to comment
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Annelli was extremely helpful and went above and beyond to help settle us into a new house in a new area....
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Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Nathaniel was extremely helpful during my purchase and nothing was to much trouble. I would recommend using Newmans based on my experience and I would certainly be happy to use them again....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 05,2016
Minithumbup
By:
Aug 05,2016
0 people found
this helpful
Nathaniel has exceeded our expectations of customer service; he has kept us fully informed about viewings and has followed these up to let us know what has happened. In 2 months he succeeded in a sales that had been on the books of a competitor estate agent for over 18 months!...
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Comment on agent fees
Fees are very competitive.
Was this helpful? Yes
Aug 03,2016
Minithumbup
By:
Aug 03,2016
0 people found
this helpful
She is very kind and efficient, it was a pleasure to work with her! She showed me multiple properties and gave me very helpful information throughout our visits....
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Aug 01,2016
Minithumbup
By:
Aug 01,2016
0 people found
this helpful
Nathaniel was great throughout process of selling our flat - professional, friendly and efficient, always returning our emails and phone calls in a prompt manner. He hit the ground running and had arranged almost 30 viewings in the 3 days after our property went on the market. He kept us up to date with feedback after every viewing and within a week we had 10 above asking price offers. Nathaniel then gave us invaluable advice to help us identify the buyer that best suited our circumstances. We c...
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Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
1 people found
this helpful
From start to end, Paul was an excellent estate agent for my wife and I as we sought to sell our home. He was knowledgeable of the local market and incisive but coupled this with the people skills needed to support the management of stresses involved in selling a house. He was always available to respond to queries. Beyond that, he is very amiable and good-humoured. With no little thanks to him, we have moved from a lovely house (in which we both felt happy) to a dream house where we feel ev...
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Comment on agent fees
Reasonable fees for a high quality service.
Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
this was my first time in selling a property and Nathaniel explained everything each step of the way. I will certainly recommend Nathaniel to others thinking of selling or buying a property ....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
1 people found
this helpful
Considering the special circumstances of this purchase, the service we have received has been good. We have been updated as and when required and been kept apprised of the situation at all times. We have found the staff at Newman to be honest, which is appreciated....
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Comment on agent fees
As expected.
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
When we first looked at putting our house for sale we contacted 3 local agents one of them being Newmans. From the outset we found Nathaniel to be polite & professional without being pushy. Due to personal circumstances we weren't able to put our house on the market for 9 months, in this time Nathaniel would send us regular emails to see how we were getting on. We heard nothing from the other 2 agents so consequently when we were ready to put the house on the market we contacted Nathaniel. W...
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Comment on agent fees
We were quoted a set fee, more than happy to pay this
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
Nathaniel service has been outstanding throughout the entire sale process. He explained clearly from the outset the stages of selling the property and the average timescale. He has answered all our questions and addressed our concerns in a thorough and expedient manner. Last but not least, we were extremely pleased with the quality of the pictures and the overall package of marketing material. We highly recommend Nathaniel and we will not hesitate to use Newman again in the future if needed....
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Comment on agent fees
Relatively competitive, although more towards the higher end of the spectrum.
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
Thoroughly impressed with Nathaniel's service and professionalism. He has taken the time to help guide me through my first property purchase with a friendly and proficient manner. Very happy to recommend....
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Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
Nathaniel was a great asset to have alongside our first purchase - he offered great guidance and knowledge where it was needed. When in need of a tree surgeon, we mentioned that we were struggling to find one, Nathaniel put word out on his personal Facebook and managed to find us a tree surgeon that did the work for us that same week. Nathaniel regularly checked in with us regarding our house sale and has been with us every step of the way....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
Nathaniel was an excellent point of contact during the purchase process. I first met him on an initial visit to the property. He was knowledgeable and straight talking. When I had to view the property at short notice, he was willing and able to accommodate. He was easy to contact, prompt to respond and played an active part in solving a couple of issues which arose prior to exchanging contracts. I would happily recommend his services to others....
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
Good service. Human relationship. He always adjust to my free time and always answer trying to help. Im happy to be a costumer of this office....
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
1 people found
this helpful
Excellent service throughout. Paul is professional, focused and always approachable. The photographs and property description were very professional and Paul managed the whole process efficiently. We are impressed with the service we have received....
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Jun 30,2016
Minithumbup
By:
Jun 30,2016
0 people found
this helpful
Luke was very professional in helping me through the process of arranging the let for The flat I've just moved into. He was helpful during the viewing and even helped me do some measuring on a separate occasion. Luke comes across confident yet genuine and likeable. He is a credit to Newmans lettings and I believe a team of Lukes would reap huge success! Cheers Luke....
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Comment on agent fees
Bad. A touch extortionate. A checking in fee is frankly laughable. A Rent4sure background check costs roughly β€š£70 but Newmans charge β€š£275 (non refundable) to be the middle man. wow! However, agents fees should be taken with a pinch of salt as this sort of mark up is common place. They need to make their money somehow.
Was this helpful? Yes
Jun 29,2016
Minithumbup
By:
Jun 29,2016
2 people found
this helpful
Paul came out to view the property and less than 24 hours later it was sstc, very impressive !! I would say Paul has a quiet efficiency about him and is always available to ask any queries. I would have no problem recommending him to sell your property, keep up the great work !! George Adamson Brunel Close, Whitnash...
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Comment on agent fees
Pretty much competitive
Was this helpful? Yes
Jun 28,2016
Minithumbup
By:
Jun 28,2016
2 people found
this helpful
Excellent service, was going to go for cheaper online agent but Paul showed what he can do and got 4k over the asking price definitely worth the difference. Would recommend to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • CV31
  • Leamington
  • CV32
  • Warwick
  • CV34
  • Surrounding Areas
  • CV8
  • CV33
  • CV35
  • Kenilworth
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£26,200
  • Max: Β£702,000

Letting
  • Min: Β£0
  • Max: Β£152

NAEA RICS NALS TPOS TDS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
51 2 79 4 164 0 65 0 11 1
James Morton James Morton
Branch Partner
51 reviews

About James Having worked in estate agency for over 15 years James became the branch partner for Newmans Leamington Spa in 2009. James’ background in agency is predominantly specializing in larger more exclusiv View full profile
Tara Doughty Tara Doughty
Lettings Manager
32 reviews

About Tara I am a dynamic and results driven Branch Manager with a creditable and successful background of achieving profitable business growth through the creation and execution of successful business strategi View full profile
James Haycock James Haycock
Associate
1 reviews

About James I have seen many different market places having been working within estate agency for coming up to 20 years. I have gained a vast amount of experience having worked with all types of property from apa View full profile
Lucy Webb Lucy Webb
Property Manager
0 reviews

About Lucy I joined the property management team in the lettings department in May of this year. My main focus is on my commitment to great customer service and providing solutions to any problems myself and t View full profile
Paul White Paul White
Associate
7 reviews

About Paul I have worked as an estate agent for almost 30 years. During this time i have worked for several different companies in various parts of the country. I have held various roles within the industry and View full profile
Paul Petticrew Paul Petticrew
Associate
97 reviews

About Paul Having worked in estate agency for 7 years, Paul became the senior valuer for Newmans Leamington Spa 5 years ago. Specializing in photography and property presentation Paul is able to promote a proper View full profile
Nathaniel Cleaver Nathaniel Cleaver
Associate
41 reviews

About Nathaniel I have been working at Newman's for over 12 years. I am very proud to be a part of this award winning company. I am passionate about everything that I do in life but especially about houses. The b View full profile
Michelle Richards Michelle Richards
Senior Administrator
0 reviews

About Michelle No description set View full profile
Samantha Worrall Samantha Worrall
Property Manager
0 reviews

About Samantha Being a builders daughter and a mechanics sister there really was only one job that I would gravitate towards and that was of course property management! Having spent 20 years in customer facing jobs View full profile
Steve Anderson Steve Anderson
Associate
0 reviews

About Steve My vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. My aim is to provide an outstanding level of service to our clients, m View full profile
Lowri Croydon Lowri Croydon
Apprentice
0 reviews

About Lowri I have been part of the sales team at Newmans in Leamington Spa since July 2016. I am currently studying a Level 2 Sales of Residential Properties NVQ to excel my new future in Estate Agency. I have a View full profile
Amelia Ruck Amelia Ruck
Lettings Apprentice
0 reviews

About Amelia In September of this year I joined the Lettings team at Newmans in Leamington Spa. I am very ambitious and strive for success within every area of my job. I have a passion for hitting targets. I am de View full profile
Kate McKee Kate McKee
Associate
1 reviews

About Kate I joined the Newman’s team because I am dedicated to finding the right property for each individual. I believe that customer satisfaction is the most important aspect of the service we provide, and View full profile

Job vacancies

Please see a list of jobs available
Associate
Warwickshire -
Lettings Negotiator

Fees

LETTINGS FEE'S......

REFERENCES

Once you have chosen your property, you will then need to complete an application form. Applicants must be over 18 years of age and bring proof of identity. Once this is received, we will then obtain references. When applying for your desired property, please bring a form of identification such as a Driving Licence or a Passport.

TENANCY FEE
The tenancy referencing / administration fees are as follows:
Β£240.00 which covers 1 person
Β£300.00 which covers 2 people
Β£360.00 which covers 3 people
Β£420.00 which covers 4 people
Β£480.00 which covers a Company Let

This includes guarantors, if needed, (ie 1 tenant + 1 guarantor = Β£300.00)
All fees are quoted inclusive of VAT

This is payable immediately upon deciding to apply for a tenancy. The tenancy fee is NON-REFUNDABLE should you decide not to pursue the tenancy (irrespective of whether or not references have been applied for) or alternatively if your application is declined.

HAVE YOU SOLD YOUR PROPERTY? If you are in the process of selling your property and wish to rent a property currently advertised for rental the property will not be taken off the market UNLESS you have exchanged contracts. If you have not exchanged contracts then a non-refundable deposit may be requested. This will be paid to your landlord if the tenancy does not proceed as a result of a change in your circumstances.

BOND
This is equivalent to one months rent plus Β£300 and must be paid by building society cheque or bankers draft the day you sign your tenancy agreements (personal cheques will only be accepted if submitted 7 days prior to signing). No cash will be accepted.
Eg: Rent Β£300 Bond Β£600.00

RENT
Payable on the day of signing by building society cheque, bankers draft, debit or credit card. Made payable to Newman Residential Lettings. No cash will be accepted.

CHECK IN FEE - Β£80 PLUS VAT
From the 1st January 2014 all new tenancies will be subject to a check in fee of Β£80.00 plus VAT. An independent inventory clerk will meet you at the property the day your tenancy starts and check the Inventory & Schedule of Condition with you. This fee becomes payable the day your tenancy starts together with your rental and deposit.

TENANTS CONTENTS INSURANCE

It is a mandatory requirement on all our tenancies that you protect your landlords fixtures and fittings against accidental damage/loss. It is not a mandatory requirement that you insure your own possessions – this is your choice although we recommend you do. Proof that cover is in place to cover the landlords fixtures and fittings will be required prior to the release of keys and the signing of a tenancy agreement.

IF YOU HAVE YOUR OWN POLICY IT MUST MEET THE FOLLOWING CRITERIA: PROVIDES COVER AGAINST ACCIDENTAL DAMAGE TO THE LANDLORDS FIXTURES AND FITTINGS (minimum Β£2,500) .


ALL FEES ARE SUBJECT TO CARD TRANSACTION FEES (50P FOR A DEBIT CARD OR 2.5% FOR A CREDIT CARD)
Last updated at 9:12 AM 03/10/2016 by allAgents

Complaints Procedure

Lettings Complaint Procedure 


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 9:12 AM 03/10/2016 by allAgents

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