• Tara Doughty
    Tara Doughty
  • James Haycock
    James Haycock
  • Lucy Webb
    Lucy Webb
  • Paul Petticrew
    Paul Petticrew
  • Nathaniel Cleaver
    Nathaniel Cleaver
  • Michelle Richards
    Michelle Richards
  • Samantha Worrall
    Samantha Worrall
  • Lowri Croydon
    Lowri Croydon
  • Amelia Ruck
    Amelia Ruck
  • Kate McKee
    Kate McKee
  • claim your profile
    Kerry Giles
Multi award winning independent estate agency who's core focus is on delivering the highest level of customer service. A true "one stop proeprty shop" we handle property sales, lettings, mortgage services, land & new homes, conveyancing and surveyors.
Newman Sales and Lettings

3 Euston Place Leamington Spa
Warwickshire
CV32 4LN

01926 431431
Aug 14,2017
Minithumbup
Nathaniel Cleaver
By: 'Philip Adcock'
Aug 14,2017
0 people found
this helpful
Extremely professional both in the sale and purchase of our property, Nathaniel made sure things progressed efficiently. We sold our property within 24 hours, Nathaniel did a great job of presenting the place to the market to a very high standard. We are now looking forward to working with him towards completion of our purchase...
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Comment on agent fees
equal to the service
Was this helpful? Yes
Jul 14,2017
Minithumbup
Tara Doughty
By: 'June Gath'
Jul 14,2017
0 people found
this helpful
I have been dealing with Tara for the last few months, without her help, support, and guidance I'm sure I would still be floundering. Tara has a wonderful happy and positive personality that reassure you the job will be done. I am absolutely delighted to have her managing my property, as I know it is in safe hands....
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Comment on agent fees
As I am a new landlord I don't have any other agencies figures to compare, but they seem fine to me.
Was this helpful? Yes
Jul 13,2017
Minithumbup
Lucy Webb
By: 'Rhiannon'
Jul 13,2017
1 people found
this helpful
Lucy was extremely helpful throughout the whole rental process, she responded to both my and my partner's emails promptly which meant everything was completed quickly, professionally and with ease. All of this was done with a friendly and positive demeanour and therefore we would highly reccomend her to anyone looking for a place to rent....
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Was this helpful? Yes
Jul 07,2017
Minithumbup
Paul Petticrew
Kerry Giles
By: 'Mr Hanson'
Jul 07,2017
1 people found
this helpful
The team at Newman's have gone above and beyond in order to make our sale/purchase go as smoothly as possible. Both were working tirelessly under constant pressure from the chain in order to achieve a successful sale. Both of the team members were always on hand to offer updates, advice and assistance in and out of standard working hours. I would wholeheartedly recommend the team....
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Comment on agent fees
Fees we market rates
Was this helpful? Yes
Jun 08,2017
Minithumbup
Nathaniel Cleaver
By: 'Deborah R'
Jun 08,2017
0 people found
this helpful
Nathaniel was recommended to me by a friend who had worked closely with a number of estate agents in Leamington and who told me that he would be someone who would do a good job for me. His friendly but professional manner has not disappointed. He kept me fully updated on progress and worked hard to sell the property in a short space of time. I would not hesitate in recommending Newmans, and in particular Nathaniel....
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Comment on agent fees
Comparable with other estate agents
Was this helpful? Yes
Jun 07,2017
Minithumbup
Nathaniel Cleaver
By: 'David Reid'
Jun 07,2017
0 people found
this helpful
The team at Newman's have all been a great help especially Nathaniel who dealt with our sale from start to finish. He went above and beyond his call of duty but getting in touch out of hours on occasion and has throughout been very approachable. A great guy and a great team. Well worth using. I understand there are cheaper agents out there but you have to pay for quality and this has certainly been a very easy and dare I say enjoyable process....
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Comment on agent fees
Good
Was this helpful? Yes
May 30,2017
Minithumbup
Paul Petticrew
By: 'EmmaW'
May 30,2017
0 people found
this helpful
Excellent service from the start, when told to put my house on the market he came out same day (on his day off). Photos were amazing and house was sold after a week for more than £20,000 over the asking price. We did instruct another agent too but is was sold before they even got it on the market!...
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Comment on agent fees
Competitive
Was this helpful? Yes
May 25,2017
Minithumbup
Paul Petticrew
By: 'Sam.c'
May 25,2017
0 people found
this helpful
I have just purchased my first property which was advertised by newmans , Paul was there on my first visit to view the flat and he was very professional and helpful , he had very good knowledge of the property and could answer all my questions , when burying the property he was very quick to respond and made the sale as easy as possible ....
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Was this helpful? Yes
May 18,2017
Minithumbup
Lucy Webb
By: 'Helen'
May 18,2017
0 people found
this helpful
Thank goodness for Lucy's warmth and kindness. She was very professional & thorough when she undertook the 6 monthly inspections but remained warm and gentle. She took our concerns seriously and was fair and prompt in communications. We need more Lucys in this world....
read full review
Was this helpful? Yes
May 14,2017
Minithumbup
Samantha Worrall
By: 'Lisa Beck'
May 14,2017
0 people found
this helpful
Just rented for the first time. Sam was very helpful and always on hand to offer help and advice. Always retuned calls and responded to emails. Sam made the process easy to understand from beginning to end. Thank you....
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 09,2017
Minithumbup
Paul Petticrew
By: 'Geoff'
May 09,2017
1 people found
this helpful
Paul conducted himself in a confident professional manner. He kept us informed on how things were progressing with the sale. We are very pleased with the service that we received from him and James....
read full review
Comment on agent fees
We were advised initially what the fees would be and accepted the amount that was set.
Was this helpful? Yes
May 03,2017
Minithumbup
Paul Petticrew
By: 'SThom'
May 03,2017
1 people found
this helpful
From the moment we met Paul we felt he was extremely professional and confident in selling our property and put our minds at ease. Paul suggested an open day and sold the property. We are extremely pleased that we chose Newmans and Paul is an asset to your company. We would definitely recommend Newmans in the future. We was also impressed with how prompt everything was done and Paul was always on hand no matter what time of day it was. Thank you!...
read full review
Comment on agent fees
We had 6 valuations although newmans weren't the lowest we felt that the confidence Paul gave around the service made our decision easy.
Was this helpful? Yes
May 02,2017
Minithumbup
Paul Petticrew
By: 'Sarah'
May 02,2017
1 people found
this helpful
We had a great experience selling our house with Newmans. Paul was extremely efficient and the photos he took of our property were professional - he even had the details up on Rightmove on the same day. The whole team were friendly and were good at feeding back after viewings. We sold our house within about a week....
read full review
Comment on agent fees
I think the fees were reasonable and comparable to others.
Was this helpful? Yes
Apr 27,2017
Minithumbup
Paul Petticrew
By: 'rgledhill'
Apr 27,2017
0 people found
this helpful
A virtually exemplary process from start to finish. Newman's have set the marker for all other estate agents to beat and have single-handedly restored my faith in agents! Everyone we have been in contact with has been professional, polite and helpful. Paul in particular has been remarkable - polite, professional, friendly, experienced and genuinely keen to help sell our property. Our house is on paper tricky to sell - a character property with a strange layout that really needs to find the ri...
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Comment on agent fees
Market average rate (1%+VAT)
Was this helpful? Yes
Apr 26,2017
Minithumbup
Paul Petticrew
By: 'Ross'
Apr 26,2017
0 people found
this helpful
Paul come out to value our house the day after we called him, He told us that Newman's could have the house advertised on Rightmove the same day as well as sending the details out to over 300 potential purchasers. We instructed him on the Thursday (not really believing him on the marketing side but he was confident he would sell our house). Friday morning Paul took the photo's and called us that afternoon to invite us into the shop to look at the particulars, after a little tweaking there it w...
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Comment on agent fees
Agent fees are simply agent fees. If your not happy with them use another agent. We were happy with the fees we paid and feel we got good value for money!
Was this helpful? Yes
Apr 24,2017
Minithumbup
Nathaniel Cleaver
James Haycock
By: 'N123'
Apr 24,2017
0 people found
this helpful
Exceptional Service, Very Helpful and have excellent overview of local market. Easy to deal with and do exactly what they say they will do. Would definitely recommend....
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Comment on agent fees
Good value for service provided
Was this helpful? Yes
Apr 22,2017
Minithumbup
Nathaniel Cleaver
By: 'Lucy M'
Apr 22,2017
0 people found
this helpful
Nathaniel has been very helpful in my quest to buy a new home. Willing to work out-of-hours to facilitate viewings and help with negotiations. Would recommend Newmans and Nathaniel for anyone looking to buy or sell. Very good service. Many thanks...
read full review
Was this helpful? Yes
Apr 06,2017
Minithumbup
Nathaniel Cleaver
By: 'mags'
Apr 06,2017
0 people found
this helpful
I found Newman`s very helpful and efficient with the viewing on my Mother`s house. I would like to thank Nathaniel Cleaver for all his help and advice....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 05,2017
Minithumbup
Nathaniel Cleaver
By: 'Mel Crabb'
Apr 05,2017
0 people found
this helpful
Having rented my property for a number of years through Newmans it made sense to arrange the sale through them. Nathaniel has done a wonderful job liaising with the letting side of the business whilst advertising my property and finding a buyer in less than a week from the property details being finalised. He is professional, courteous and has made sure I am informed at every step. A pleasure to deal with....
read full review
Comment on agent fees
The fees were in line with what was expected
Was this helpful? Yes
Apr 05,2017
Minithumbup
Nathaniel Cleaver
James Haycock
By: 'Claire Jones'
Apr 05,2017
0 people found
this helpful
Nathaniel was very efficient in dealing with my initial enquiry and getting me a viewing time that was convenient. He was knowledgeable about the property and dealt with my offer swiftly and professionally. Any times I have contacted the office since, I have been dealt with my courteous staff who are equally competent in their work....
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Comment on agent fees
Neutral as purchasing only.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Nathaniel Cleaver
By: 'Lee Henwood'
Apr 05,2017
0 people found
this helpful
I had a great experience with Newmans. Nathaniel was always very helpful and efficient. He even went out of his way to help me when he really didn't have to. And he didn't waste my time with sales pitches or inflated valuations, just got on with the job. Can't fault the service....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Mar 03,2017
Minithumbup
Lucy Webb
By: 'Matt'
Mar 03,2017
0 people found
this helpful
Lucy was extremely helpful and professional in sorting out an issue my tenant was having. She got back to me promptly to answer my queries and I was happy with the result....
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Was this helpful? Yes
Feb 25,2017
Minithumbup
Paul Petticrew
By: 'Lauran & Kevin'
Feb 25,2017
0 people found
this helpful
Excellent Service from beginning to end, Paul is very polite, professional and really puts you at ease with things, especially if it's your first time selling a property. My house has been on the market for 7 days and has just sold at the price we were looking for. This is all down to Paul and his team for all of their efforts and hardwork! I would not hesitate to use Newmans again in the future! Keep doing what you're doing Paul.....
read full review
Was this helpful? Yes
Feb 24,2017
Minithumbup
Kate McKee
By: 'BillC'
Feb 24,2017
0 people found
this helpful
I found Kathryn to be very professional in her approach to the business, while being courteous and polite throughout. Her tireless enthusiasm to find the right client provided a perfect solution to letting the flat. She has my complete endorsement....
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Comment on agent fees
Fees are competitive with other agents
Was this helpful? Yes
Feb 21,2017
Minithumbup
By: 'Mark f'
Feb 21,2017
0 people found
this helpful
I have been extremely impressed with lowri's telephone manner, professionalism and politeness. I have not met her personally but every dealing with her has been a pleasant experience. I would highly recommend her to others....
read full review
Comment on agent fees
Fees average
Was this helpful? Yes
Feb 20,2017
Minithumbup
Tara Doughty
By: 'Mat Jones'
Feb 20,2017
0 people found
this helpful
Tara has done a fantastic job in managing my property, from the moment i switched to Newmans a few years back. No job is too big or small and communication has been excellent at all times. Very professional and I highly recommend her....
read full review
Was this helpful? Yes
Feb 15,2017
Minithumbup
Paul Petticrew
Nathaniel Cleaver
By: 'Alison'
Feb 15,2017
0 people found
this helpful
We were very pleased to have Paul Come and value our house . He was very polite , bright and articulate , but not pushy , which we really liked . He took more time to really look at the property and figure out its main selling points . He seemed to really have a good stratergy in mind to sell our property . He was professional , concise , and he always followed through on everything promptly . Would really recommend Paul to anyone !...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
Kate McKee
By: 'Jorge Marques'
Feb 10,2017
0 people found
this helpful
Kate was really honest about the properties positives and negatives so we could make an informed decision and exceptional on helping us sort everything we needed to rent the property as we are new to the market. We're both really glad we found her on our new home search....
read full review
Comment on agent fees
Newman's fees are among the highest we've seen but so are their services standards.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Lowri Croydon
By: 'mark'
Feb 10,2017
2 people found
this helpful
I was shown round the property by Lowri I was very impressed on how she presented herself and the professionalism she showed myself and my partner all the questions I asked for answers briefly but with high accuracy I can honestly say without doubt I am very impressed with this person's work ethic and she is a credit 2 Newman's estate agents...
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Lowri Croydon
By: 'Fakhar Mehmood'
Feb 07,2017
1 people found
this helpful
Lowri was very helpful during our property search. She always was available over the phone / email to answer any queries. She is a very pleasant sales person. She is very professional, at the same time she is very passionate and it has always been a pleasure speaking to her. Would definitely recommend her to my friends n family....
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Comment on agent fees
n/a
Was this helpful? Yes
Areas covered
  • CV31
  • Leamington
  • CV32
  • Warwick
  • CV34
  • Surrounding Areas
  • CV8
  • CV33
  • CV35
  • Kenilworth
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£26,200
  • Max: Β£702,000

Letting
  • Min: Β£0
  • Max: Β£193,000

NAEA RICS NALS TPOS TDS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
64 2 88 4 185 0 75 0 15 1
Tara Doughty Tara Doughty
Lettings Manager
41 reviews

About Tara I am a dynamic and results driven Branch Manager with a creditable and successful background of achieving profitable business growth through the creation and execution of successful business strategi View full profile
James Haycock James Haycock
Associate
4 reviews

About James I have seen many different market places having been working within estate agency for coming up to 20 years. I have gained a vast amount of experience having worked with all types of property from apa View full profile
Lucy Webb Lucy Webb
Property Manager
6 reviews

About Lucy I joined the property management team in the lettings department in May of this year. My main focus is on my commitment to great customer service and providing solutions to any problems myself and t View full profile
Paul Petticrew Paul Petticrew
Associate Listings Manager
109 reviews

About Paul Having worked in estate agency for 8 years, Paul was promoted to Listings Manager for Newmans Leamington Spa in 2017. Specializing in photography and property presentation Paul is able to promote a pr View full profile
Nathaniel Cleaver Nathaniel Cleaver
Associate Sales Manager
53 reviews

About Nathaniel I have been working at Newman's for over 12 years. I am very proud to be a part of this award winning company. I am passionate about everything that I do in life but especially about houses. The b View full profile
Michelle Richards Michelle Richards
Senior Administrator
0 reviews

About Michelle No description set View full profile
Samantha Worrall Samantha Worrall
Property Manager
6 reviews

About Samantha Being a builders daughter and a mechanics sister there really was only one job that I would gravitate towards and that was of course property management! Having spent 20 years in customer facing jobs View full profile
Lowri Croydon Lowri Croydon
Apprentice
4 reviews

About Lowri I have been part of the sales team at Newmans in Leamington Spa since July 2016. I am currently studying a Level 2 Sales of Residential Properties NVQ to excel my new future in Estate Agency. I have a View full profile
Amelia Ruck Amelia Ruck
Lettings Associate
0 reviews

About Amelia In September of this year I joined the Lettings team at Newmans. I am very ambitious and strive for success within every area of my job. I have a passion for hitting targets. I am determined and commi View full profile
Kate McKee Kate McKee
Associate
7 reviews

About Kate I joined the Newman’s team because I am dedicated to finding the right property for each individual. I believe that customer satisfaction is the most important aspect of the service we provide, and View full profile
Kerry Giles - upload your photo Kerry Giles
1 reviews

About Kerry No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

LETTINGS FEE'S......

REFERENCES

Once you have chosen your property, you will then need to complete an application form. Applicants must be over 18 years of age and bring proof of identity. Once this is received, we will then obtain references. When applying for your desired property, please bring a form of identification such as a Driving Licence or a Passport.

TENANCY FEE
The tenancy referencing / administration fees are as follows:
Β£240.00 which covers 1 person
Β£300.00 which covers 2 people
Β£360.00 which covers 3 people
Β£420.00 which covers 4 people
Β£480.00 which covers a Company Let

This includes guarantors, if needed, (ie 1 tenant + 1 guarantor = Β£300.00)
All fees are quoted inclusive of VAT

This is payable immediately upon deciding to apply for a tenancy. The tenancy fee is NON-REFUNDABLE should you decide not to pursue the tenancy (irrespective of whether or not references have been applied for) or alternatively if your application is declined.

HAVE YOU SOLD YOUR PROPERTY? If you are in the process of selling your property and wish to rent a property currently advertised for rental the property will not be taken off the market UNLESS you have exchanged contracts. If you have not exchanged contracts then a non-refundable deposit may be requested. This will be paid to your landlord if the tenancy does not proceed as a result of a change in your circumstances.

BOND
This is equivalent to one months rent plus Β£300 and must be paid by building society cheque or bankers draft the day you sign your tenancy agreements (personal cheques will only be accepted if submitted 7 days prior to signing). No cash will be accepted.
Eg: Rent Β£300 Bond Β£600.00

RENT
Payable on the day of signing by building society cheque, bankers draft, debit or credit card. Made payable to Newman Residential Lettings. No cash will be accepted.

CHECK IN FEE - Β£80 PLUS VAT
From the 1st January 2014 all new tenancies will be subject to a check in fee of Β£80.00 plus VAT. An independent inventory clerk will meet you at the property the day your tenancy starts and check the Inventory & Schedule of Condition with you. This fee becomes payable the day your tenancy starts together with your rental and deposit.

TENANTS CONTENTS INSURANCE

It is a mandatory requirement on all our tenancies that you protect your landlords fixtures and fittings against accidental damage/loss. It is not a mandatory requirement that you insure your own possessions – this is your choice although we recommend you do. Proof that cover is in place to cover the landlords fixtures and fittings will be required prior to the release of keys and the signing of a tenancy agreement.

IF YOU HAVE YOUR OWN POLICY IT MUST MEET THE FOLLOWING CRITERIA: PROVIDES COVER AGAINST ACCIDENTAL DAMAGE TO THE LANDLORDS FIXTURES AND FITTINGS (minimum Β£2,500) .


ALL FEES ARE SUBJECT TO CARD TRANSACTION FEES (50P FOR A DEBIT CARD OR 2.5% FOR A CREDIT CARD)
Last updated at 9:12 AM 03/10/2016 by allAgents

Complaints Procedure

Lettings Complaint Procedure 


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 9:12 AM 03/10/2016 by allAgents

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