• Lucy Webb
    Lucy Webb
  • Nathaniel Cleaver
    Nathaniel Cleaver
  • Michelle Richards
    Michelle Richards
  • Paul Lewis
    Paul Lewis
  • Hannah Gill
    Hannah Gill
  • Kerry Giles
    Kerry Giles
  • Kate McKee
    Kate McKee
  • claim your profile
    Julie Knowles
Multi award winning independent estate agency who's core focus is on delivering the highest level of customer service. A true "one stop proeprty shop" we handle property sales, lettings, mortgage services, land & new homes, conveyancing and surveyors.
Newman Sales and Lettings

3 Euston Place Leamington Spa
Warwickshire
CV32 4LN

01926 431431
Dec 08,2017
Minithumbup
Kate McKee
By: 'Debbie'
Dec 08,2017
0 people found
this helpful
We have recently rented a property for my daughter and partner who have relocated back to the UK, so it wasn't a straight forward process. Kate has been fantastic to deal with, kept us constantly informed and up to date and made sure we were able to stick to our deadline. We never had to chase for information or worry about anything as Kate had everything under control! She offered a very professional service....
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Comment on agent fees
Fair.
Was this helpful? Yes
Dec 07,2017
Minithumbup
Kate McKee
By: 'Lauren & Sam'
Dec 07,2017
1 people found
this helpful
Kate has been nothing but kind caring and so helpful in all aspects of our move. As we were moving from abroad Kate dealt with this obstacle perfectly and kept us in the loop at every given moment, and her ongoing help has been more than perfect. She is so friendly and lovely and I could not recommend her more!...
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Was this helpful? Yes
Dec 01,2017
Minithumbup
Lucy Webb
By: 'Paloma'
Dec 01,2017
0 people found
this helpful
Lucy's been really helpful with us in our current address. We've been very happy with her job, because she tried to help us every time we needed and solved the problems very fast....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 26,2017
Minithumbup
Lucy Webb
By: 'Sonya and Robert'
Nov 26,2017
0 people found
this helpful
Lucy has been very helpful during our stay at our current address and also instrumental in our search for a property to move into when our contract expires. She is always available when needed and willing to lend a helping hand....
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Was this helpful? Yes
Nov 25,2017
Minithumbup
Lucy Webb
By: 'Howard'
Nov 25,2017
0 people found
this helpful
Lucy did a fantastic job yesterday resolving the letting of my property. We had a prospective tenant who was a tough negotiator who wanted a huge reduction in the rent advertised. She professionally brought these two extremes together as mediator in a considered and professional manner. Needless to say the tenant got a sensible rent reduction, Newman's did their job and I have a new prospective tenant. Well done Lucy......
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Was this helpful? Yes
Oct 18,2017
Minithumbup
Nathaniel Cleaver
By: 'Rosemary Guest'
Oct 18,2017
0 people found
this helpful
Just would like to say how helpful Nathaniel Cleaver was dealing with my new house purchase. Nothing was too much trouble and surveys etc were speedily arranged without any problems. I would certainly recommend both Nathaniel and Newmans in the future....
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Comment on agent fees
Think fees very good.
Was this helpful? Yes
Oct 13,2017
Minithumbup
Paul Lewis
Nathaniel Cleaver
By: 'Claire'
Oct 13,2017
0 people found
this helpful
Newmans in Leamington Spa have been amazing. We sold our house with them but it wasnt the smoothest sale experience but Newmans couldn't of done anymore to help make the process more bearable. They definitely earned their fees on the sale! Nathaniel was great to work with, kept us up to date, most days we spoke to him about one thing or another. He was friendly, knowledgeable and professional. Paul Lewis was also fantastic. They both made us feel important and listened to in such a bu...
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Comment on agent fees
Good. No issues with the service we received.
Was this helpful? Yes
Oct 11,2017
Minithumbup
Paul Petticrew
By: 'Alan'
Oct 11,2017
0 people found
this helpful
Paul's handling of the sale, from initial valuation when proof of finance was required for a care home through to final sale was excellent in all respects. He showed appropriate sensitivity when my mother died and didn't make unnecessary calls to follow-up, accepting my word that I would use him for the sale. When probate was obtained, the property was listed the next day after a painless gathering of information about the property. Following an agreed change to the listing price, the ...
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Comment on agent fees
I have no knowledge of what the market rates are but 1% seemed reasonable to me - and still does.
Was this helpful? Yes
Sep 21,2017
Minithumbup
Lucy Webb
By: 'Helen G'
Sep 21,2017
0 people found
this helpful
Lucy gave me lots of very kind help. I was really impressed with her efficiency. She managed to fix up 3 viewings for me immediately, and we headed straight out to see the flats about half an hour after I walked into the branch! She really stood out as the most helpful, pro-active member of staff, neither so positive as to be pushy, nor negative, putting me off. Huge thanks also to her lovely colleague (I'm afraid I can't remember her name) who drove us to each viewing. Her quick work, friendli...
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Was this helpful? Yes
Sep 12,2017
Minithumbup
Kate McKee
By: 'TLG'
Sep 12,2017
0 people found
this helpful
We experienced a very smooth, well informed and professional service from the team at Newman's and would like to thank them for making our journey as easy as possible. I would definitely rent from Newman's again....
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Comment on agent fees
Normal
Was this helpful? Yes
Aug 14,2017
Minithumbup
Nathaniel Cleaver
By: 'Philip Adcock'
Aug 14,2017
0 people found
this helpful
Extremely professional both in the sale and purchase of our property, Nathaniel made sure things progressed efficiently. We sold our property within 24 hours, Nathaniel did a great job of presenting the place to the market to a very high standard. We are now looking forward to working with him towards completion of our purchase...
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Comment on agent fees
equal to the service
Was this helpful? Yes
Jul 14,2017
Minithumbup
By: 'June Gath'
Jul 14,2017
0 people found
this helpful
I have been dealing with Tara for the last few months, without her help, support, and guidance I'm sure I would still be floundering. Tara has a wonderful happy and positive personality that reassure you the job will be done. I am absolutely delighted to have her managing my property, as I know it is in safe hands....
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Comment on agent fees
As I am a new landlord I don't have any other agencies figures to compare, but they seem fine to me.
Was this helpful? Yes
Jul 07,2017
Minithumbup
Paul Petticrew
Kerry Giles
By: 'Mr Hanson'
Jul 07,2017
1 people found
this helpful
The team at Newman's have gone above and beyond in order to make our sale/purchase go as smoothly as possible. Both were working tirelessly under constant pressure from the chain in order to achieve a successful sale. Both of the team members were always on hand to offer updates, advice and assistance in and out of standard working hours. I would wholeheartedly recommend the team....
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Comment on agent fees
Fees we market rates
Was this helpful? Yes
Jun 08,2017
Minithumbup
Nathaniel Cleaver
By: 'Deborah R'
Jun 08,2017
0 people found
this helpful
Nathaniel was recommended to me by a friend who had worked closely with a number of estate agents in Leamington and who told me that he would be someone who would do a good job for me. His friendly but professional manner has not disappointed. He kept me fully updated on progress and worked hard to sell the property in a short space of time. I would not hesitate in recommending Newmans, and in particular Nathaniel....
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Comment on agent fees
Comparable with other estate agents
Was this helpful? Yes
Jun 07,2017
Minithumbup
Nathaniel Cleaver
By: 'David Reid'
Jun 07,2017
0 people found
this helpful
The team at Newman's have all been a great help especially Nathaniel who dealt with our sale from start to finish. He went above and beyond his call of duty but getting in touch out of hours on occasion and has throughout been very approachable. A great guy and a great team. Well worth using. I understand there are cheaper agents out there but you have to pay for quality and this has certainly been a very easy and dare I say enjoyable process....
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Comment on agent fees
Good
Was this helpful? Yes
May 30,2017
Minithumbup
Paul Petticrew
By: 'EmmaW'
May 30,2017
0 people found
this helpful
Excellent service from the start, when told to put my house on the market he came out same day (on his day off). Photos were amazing and house was sold after a week for more than £20,000 over the asking price. We did instruct another agent too but is was sold before they even got it on the market!...
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Comment on agent fees
Competitive
Was this helpful? Yes
May 25,2017
Minithumbup
Paul Petticrew
By: 'Sam.c'
May 25,2017
0 people found
this helpful
I have just purchased my first property which was advertised by newmans , Paul was there on my first visit to view the flat and he was very professional and helpful , he had very good knowledge of the property and could answer all my questions , when burying the property he was very quick to respond and made the sale as easy as possible ....
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Was this helpful? Yes
May 18,2017
Minithumbup
Lucy Webb
By: 'Helen'
May 18,2017
0 people found
this helpful
Thank goodness for Lucy's warmth and kindness. She was very professional & thorough when she undertook the 6 monthly inspections but remained warm and gentle. She took our concerns seriously and was fair and prompt in communications. We need more Lucys in this world....
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Was this helpful? Yes
May 14,2017
Minithumbup
By: 'Lisa Beck'
May 14,2017
0 people found
this helpful
Just rented for the first time. Sam was very helpful and always on hand to offer help and advice. Always retuned calls and responded to emails. Sam made the process easy to understand from beginning to end. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
May 09,2017
Minithumbup
Paul Petticrew
By: 'Geoff'
May 09,2017
1 people found
this helpful
Paul conducted himself in a confident professional manner. He kept us informed on how things were progressing with the sale. We are very pleased with the service that we received from him and James....
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Comment on agent fees
We were advised initially what the fees would be and accepted the amount that was set.
Was this helpful? Yes
May 03,2017
Minithumbup
Paul Petticrew
By: 'SThom'
May 03,2017
1 people found
this helpful
From the moment we met Paul we felt he was extremely professional and confident in selling our property and put our minds at ease. Paul suggested an open day and sold the property. We are extremely pleased that we chose Newmans and Paul is an asset to your company. We would definitely recommend Newmans in the future. We was also impressed with how prompt everything was done and Paul was always on hand no matter what time of day it was. Thank you!...
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Comment on agent fees
We had 6 valuations although newmans weren't the lowest we felt that the confidence Paul gave around the service made our decision easy.
Was this helpful? Yes
May 02,2017
Minithumbup
Paul Petticrew
By: 'Sarah'
May 02,2017
1 people found
this helpful
We had a great experience selling our house with Newmans. Paul was extremely efficient and the photos he took of our property were professional - he even had the details up on Rightmove on the same day. The whole team were friendly and were good at feeding back after viewings. We sold our house within about a week....
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Comment on agent fees
I think the fees were reasonable and comparable to others.
Was this helpful? Yes
Apr 27,2017
Minithumbup
Paul Petticrew
By: 'rgledhill'
Apr 27,2017
0 people found
this helpful
A virtually exemplary process from start to finish. Newman's have set the marker for all other estate agents to beat and have single-handedly restored my faith in agents! Everyone we have been in contact with has been professional, polite and helpful. Paul in particular has been remarkable - polite, professional, friendly, experienced and genuinely keen to help sell our property. Our house is on paper tricky to sell - a character property with a strange layout that really needs to find the ri...
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Comment on agent fees
Market average rate (1%+VAT)
Was this helpful? Yes
Apr 26,2017
Minithumbup
Paul Petticrew
By: 'Ross'
Apr 26,2017
0 people found
this helpful
Paul come out to value our house the day after we called him, He told us that Newman's could have the house advertised on Rightmove the same day as well as sending the details out to over 300 potential purchasers. We instructed him on the Thursday (not really believing him on the marketing side but he was confident he would sell our house). Friday morning Paul took the photo's and called us that afternoon to invite us into the shop to look at the particulars, after a little tweaking there it w...
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Comment on agent fees
Agent fees are simply agent fees. If your not happy with them use another agent. We were happy with the fees we paid and feel we got good value for money!
Was this helpful? Yes
Apr 24,2017
Minithumbup
Nathaniel Cleaver
By: 'N123'
Apr 24,2017
0 people found
this helpful
Exceptional Service, Very Helpful and have excellent overview of local market. Easy to deal with and do exactly what they say they will do. Would definitely recommend....
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Comment on agent fees
Good value for service provided
Was this helpful? Yes
Apr 22,2017
Minithumbup
Nathaniel Cleaver
By: 'Lucy M'
Apr 22,2017
0 people found
this helpful
Nathaniel has been very helpful in my quest to buy a new home. Willing to work out-of-hours to facilitate viewings and help with negotiations. Would recommend Newmans and Nathaniel for anyone looking to buy or sell. Very good service. Many thanks...
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Nathaniel Cleaver
By: 'mags'
Apr 06,2017
0 people found
this helpful
I found Newman`s very helpful and efficient with the viewing on my Mother`s house. I would like to thank Nathaniel Cleaver for all his help and advice....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 05,2017
Minithumbup
Nathaniel Cleaver
By: 'Mel Crabb'
Apr 05,2017
0 people found
this helpful
Having rented my property for a number of years through Newmans it made sense to arrange the sale through them. Nathaniel has done a wonderful job liaising with the letting side of the business whilst advertising my property and finding a buyer in less than a week from the property details being finalised. He is professional, courteous and has made sure I am informed at every step. A pleasure to deal with....
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Comment on agent fees
The fees were in line with what was expected
Was this helpful? Yes
Apr 05,2017
Minithumbup
Nathaniel Cleaver
By: 'Claire Jones'
Apr 05,2017
0 people found
this helpful
Nathaniel was very efficient in dealing with my initial enquiry and getting me a viewing time that was convenient. He was knowledgeable about the property and dealt with my offer swiftly and professionally. Any times I have contacted the office since, I have been dealt with my courteous staff who are equally competent in their work....
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Comment on agent fees
Neutral as purchasing only.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Nathaniel Cleaver
By: 'Lee Henwood'
Apr 05,2017
0 people found
this helpful
I had a great experience with Newmans. Nathaniel was always very helpful and efficient. He even went out of his way to help me when he really didn't have to. And he didn't waste my time with sales pitches or inflated valuations, just got on with the job. Can't fault the service....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Areas covered
  • CV31
  • Leamington
  • CV32
  • Warwick
  • CV34
  • Surrounding Areas
  • CV8
  • CV33
  • CV35
  • Kenilworth
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£26,200
  • Max: Β£702,000

Letting
  • Min: Β£0
  • Max: Β£193,000

NAEA RICS NALS TPOS TDS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
65 2 93 4 187 0 76 0 15 1
Lucy Webb Lucy Webb
Lettings Senior Negotiator
9 reviews

About Lucy I joined Newman Property Experts in May 2016 and have experience in both property management and negotiating tenancies on behalf of landlords. My main focus is on my commitment to great customer servi View full profile
Nathaniel Cleaver Nathaniel Cleaver
Associate Sales Manager
55 reviews

About Nathaniel I have been working at Newman's for over 12 years. I am very proud to be a part of this award winning company. I am passionate about everything that I do in life but especially about houses. The b View full profile
Michelle Richards Michelle Richards
Senior Administrator
0 reviews

About Michelle No description set View full profile
Paul Lewis Paul Lewis
Branch Manager
10 reviews

About Paul No description set View full profile
Hannah Gill Hannah Gill
Associate
21 reviews

About Hannah No description set View full profile
Kerry Giles Kerry Giles
Sales Progression
25 reviews

About Kerry I have worked for Newman's for 20 years. I take great pride in giving our clients the service they deserve. Buying and selling properties can be a stressful and daunting time to many and I take huge View full profile
Kate McKee Kate McKee
Associate
10 reviews

About Kate I joined the Newman’s team because I am dedicated to finding the right property for each individual. I believe that customer satisfaction is the most important aspect of the service we provide, and View full profile
Julie Knowles Julie Knowles
Senior Property Manager
0 reviews

About Julie I have spent the last twenty years in lettings and property management and have loved every minute of it. I am highly motivated, very focused and committed to delivery nothing short of an excellent se View full profile

Job vacancies

Please see a list of jobs available

Fees

LETTINGS FEE'S......

REFERENCES

Once you have chosen your property, you will then need to complete an application form. Applicants must be over 18 years of age and bring proof of identity. Once this is received, we will then obtain references. When applying for your desired property, please bring a form of identification such as a Driving Licence or a Passport.

TENANCY FEE
The tenancy referencing / administration fees are as follows:
Β£240.00 which covers 1 person
Β£300.00 which covers 2 people
Β£360.00 which covers 3 people
Β£420.00 which covers 4 people
Β£480.00 which covers a Company Let

This includes guarantors, if needed, (ie 1 tenant + 1 guarantor = Β£300.00)
All fees are quoted inclusive of VAT

This is payable immediately upon deciding to apply for a tenancy. The tenancy fee is NON-REFUNDABLE should you decide not to pursue the tenancy (irrespective of whether or not references have been applied for) or alternatively if your application is declined.

HAVE YOU SOLD YOUR PROPERTY? If you are in the process of selling your property and wish to rent a property currently advertised for rental the property will not be taken off the market UNLESS you have exchanged contracts. If you have not exchanged contracts then a non-refundable deposit may be requested. This will be paid to your landlord if the tenancy does not proceed as a result of a change in your circumstances.

BOND
This is equivalent to one months rent plus Β£300 and must be paid by building society cheque or bankers draft the day you sign your tenancy agreements (personal cheques will only be accepted if submitted 7 days prior to signing). No cash will be accepted.
Eg: Rent Β£300 Bond Β£600.00

RENT
Payable on the day of signing by building society cheque, bankers draft, debit or credit card. Made payable to Newman Residential Lettings. No cash will be accepted.

CHECK IN FEE - Β£80 PLUS VAT
From the 1st January 2014 all new tenancies will be subject to a check in fee of Β£80.00 plus VAT. An independent inventory clerk will meet you at the property the day your tenancy starts and check the Inventory & Schedule of Condition with you. This fee becomes payable the day your tenancy starts together with your rental and deposit.

TENANTS CONTENTS INSURANCE

It is a mandatory requirement on all our tenancies that you protect your landlords fixtures and fittings against accidental damage/loss. It is not a mandatory requirement that you insure your own possessions – this is your choice although we recommend you do. Proof that cover is in place to cover the landlords fixtures and fittings will be required prior to the release of keys and the signing of a tenancy agreement.

IF YOU HAVE YOUR OWN POLICY IT MUST MEET THE FOLLOWING CRITERIA: PROVIDES COVER AGAINST ACCIDENTAL DAMAGE TO THE LANDLORDS FIXTURES AND FITTINGS (minimum Β£2,500) .


ALL FEES ARE SUBJECT TO CARD TRANSACTION FEES (50P FOR A DEBIT CARD OR 2.5% FOR A CREDIT CARD)
Last updated at 9:12 AM 03/10/2016 by allAgents

Complaints Procedure

Lettings Complaint Procedure 


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 9:12 AM 03/10/2016 by allAgents

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