• James Morton
    James Morton
  • Tara Doughty
    Tara Doughty
  • James Haycock
    James Haycock
  • Lucy Webb
    Lucy Webb
  • Paul Petticrew
    Paul Petticrew
  • Nathaniel Cleaver
    Nathaniel Cleaver
  • Michelle Richards
    Michelle Richards
  • Samantha Worrall
    Samantha Worrall
  • Lowri Croydon
    Lowri Croydon
  • Amelia Ruck
    Amelia Ruck
  • Kate McKee
    Kate McKee
Multi award winning independent estate agency who's core focus is on delivering the highest level of customer service. A true "one stop proeprty shop" we handle property sales, lettings, mortgage services, land & new homes, conveyancing and surveyors.
Newman Sales and Lettings

3 Euston Place Leamington Spa
Warwickshire
CV32 4LN

01926 431431

Feb 15,2017
Minithumbup
By:
Feb 15,2017
Featured Review
0 people found
this helpful
We were very pleased to have Paul Come and value our house . He was very polite , bright and articulate , but not pushy , which we really liked . He took more time to really look at the property and figure out its main selling points . He seemed to really have a good stratergy in mind to sell our property . He was professional , concise , and he always followed through on everything promptly . Would really recommend Paul to anyone !...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
Featured Review
0 people found
this helpful
Kate was really honest about the properties positives and negatives so we could make an informed decision and exceptional on helping us sort everything we needed to rent the property as we are new to the market. We're both really glad we found her on our new home search....
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Comment on agent fees
Newman's fees are among the highest we've seen but so are their services standards.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
Featured Review
2 people found
this helpful
I was shown round the property by Lowri I was very impressed on how she presented herself and the professionalism she showed myself and my partner all the questions I asked for answers briefly but with high accuracy I can honestly say without doubt I am very impressed with this person's work ethic and she is a credit 2 Newman's estate agents...
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Feb 07,2017
Minithumbup
By:
Feb 07,2017
Featured Review
1 people found
this helpful
Lowri was very helpful during our property search. She always was available over the phone / email to answer any queries. She is a very pleasant sales person. She is very professional, at the same time she is very passionate and it has always been a pleasure speaking to her. Would definitely recommend her to my friends n family....
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Comment on agent fees
n/a
Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
Featured Review
2 people found
this helpful
My wife and I bought a house in Radford that Paul was showing. He was polite and courteous, and either knew or found out all required details on the property for us. The stressful offers process was manageable, thanks to daily updates on progress....
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Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
Friendly, patient and helpful. Pleasure to deal with. Listened to any concerns and queries we had. Kept in touch to see how we were getting on with our house hunt....
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Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
this helpful
Kate was polite, engaging and informative as soon as we viewed our potential new dwelling. She explained the process very clearly, she went out of her way at all times to ensure the renting process was as simple and straightforward as possible. All e mails were replied to in a promt and professional manner, we knew exactly where we stood and we were clear on the steps we had to follow. We would certainly recommend Kate to any colleagues or friends who were looking to rent !...
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Comment on agent fees
Fees were fair in the current market
Was this helpful? Yes
Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
this helpful
Very happy with the service overall. The only thing I would make mention is that some phone calls and emails are not returned....
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Comment on agent fees
Fees are flexiable in line with my requests as a Landlord
Was this helpful? Yes
Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
this helpful
Tara has managed our properties for a number of years and we have found her to be proactive, honest,reliable and helpful...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 30,2017
Minithumbup
By:
Jan 30,2017
0 people found
this helpful
Tara and Samantha have been very helpful in solving problems for our tenants and for ourselves. Anything that keeps our tenants happy is a very valuable service that we really appreciate....
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Comment on agent fees
Fees are reasonable. Every landlord would prefer lower fees but we feel we get value for the fees we are charged.
Was this helpful? Yes
Jan 30,2017
Minithumbup
By:
Jan 30,2017
0 people found
this helpful
Tara has looked after my property for several years and has always provided a very friendly and professional service. She goes out of her way to resolve issues quickly and smoothly keeping both tenants and landlord happy. Very happy with the high level of customer service. Ive just handed over a 2nd property for Tara and her team to manage. Keep up the good work Tara!!! 5 Stars....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 28,2017
Minithumbup
By:
Jan 28,2017
0 people found
this helpful
Lowri has been an excellent agent during my property search. She took the time to accurately understand my requirement and sends through well thought out properties that fit the bill. She is an asset to Newman's business and a pleasure to work with....
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Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
1 people found
this helpful
Tara has always been very proactive responsive and positive in all our interactions with her and has seemed to deal professionally and assertively with our tenants on our behalf; if anything only certain individuals in her team letting her down occasionally with their inexperience and not dealing with something that should have been down to them to resolve without contacting us unnecessarily each time or to not agreeing so quickly to unreasonable tenant requests. On that basis I would give Tara ...
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Comment on agent fees
High but in line with market pricing for this type of agent especially when all processes working well.
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
1 people found
this helpful
'Efficient, friendly and professional at all times' - that is how we would describe our experience with Tara and Samantha over the last 6 years. They have shown that they are prepared to go the extra mile and always willing to put themselves out when needed. A tremendous team and we have very much appreciated the service they have provided....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
1 people found
this helpful
We have four investment properties managed by Samantha Worrall, who is very pleasant to deal with. She has always been quick to get things done, which means that the tenants are well looked after and therefore we have long lets and no hassle....
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Comment on agent fees
We moved to Newmans from another letting agent who kept making mistakes. Newmans charged a lower rate than our previous agent for a fully-managed service and have not increased their percentage commission.
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
1 people found
this helpful
James has been a pleasure to deal with! He went out of his way to ensure everything went smoothly on our property purchase. He was on hand to speak to at any time we wanted, and kept us well informed throughout the process. He has been very professional from day one. We felt as though he really had our best interests at heart and we can't thank him enough for helping us achieve what we wanted to achieve!...
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Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
1 people found
this helpful
Nathaniel made the recent purchase of my daughters first property an easy & successful one especially considering it was a repossession which required extra guidance,support & negotiations all of which Nathaniel gave efficiently & effectively. As I live many miles away & my daughters were busy working I very much appreciated he was also readily available whenever I had queries (& there were a few at times!) & so with his excellent help today they become the proud owners o...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
1 people found
this helpful
Great team - always positive and helpful even with some quirky tenants. We are very happy that Sam and Tara look after our best interests consistently and in good humour. Cheers...
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
Samantha is one of the best Property Manager's who has provided services to me. She is proactive, has high integrity and always follows up on actions....
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Jan 23,2017
Minithumbup
By:
Jan 23,2017
1 people found
this helpful
Kate helped myself and my girlfriend find the right flat in Leamington. She was helpful, friendly and went out of her way to make our move as easy as possible. We went to about 14 different viewings with different agents and Kate was by far the most engaging and friendly. Our move had a couple of minor complications due to errors on our part, but Kate was accommodating and understanding. Thank you so much Kate!...
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Comment on agent fees
The fees were roughly what we expected them to be for this service.
Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
1 people found
this helpful
Kate was absolutely lovely! She was very helpful and understanding of us as first time renters. She was happy to answer any questions and give us a hand with anything we needed....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
3 people found
this helpful
We had no hesitation in instructing James to market our late mother's house. James' knowledge and professional service was second to none. The quality of the sales material was excellent and produced promptly. James kept us informed during the whole process - ometimes phoning or texting out of office hours. We would have no hesitation in recommending James at Newmans Leamington to sell a house on our behalf in the future - an excellent sll-round service. Many thanks from Trudi Morgan and Tracy...
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Comment on agent fees
In-line with most other agents - excellent service
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Nathaniel Cleaver was brilliant from start to finish. Took all the stress away and got us a great price for our property. Highly recommended....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Lucy is always very professional, helpful and kind. She helps with solving issues, quickly and efficiently. I strongly recommend Newman Sales and Letting agency....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
1 people found
this helpful
Emailed Lucy with an issue late evening and it was resolved on her end by midday the next day, and contacted by the relevant contractors that evening. Very swift response....
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Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
1 people found
this helpful
Lowri have proved to be very professional and she managed to accommodate all my requests. I will happily recommend her to anyone I know....
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Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
Both Paul and James provided myself with excellent service whilst buying a property through Newman estate agents, James showed me around the property and was able to answer all my questions confidently and fully and was happy to show me around after usual opening hours to suit my time schedule. Paul has dealt with the purchase of the property and has kept me informed every step of the way, communication is great and someone is always available to answer my questions when they arise. A+ service, ...
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Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
1 people found
this helpful
Very swift response to our issues in regards to our property. Always courteous and always solves our issues, even chasing up the landlord if necessary....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
this helpful
Steve was very efficient and supportive. He was very effective in moving things along and helping to manage what can be a very stressful process. Thank, you Steve!...
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Was this helpful? Yes
By: Clare Stone
Dec 19, 2016
View all comments (1)
Hi Tania, Thank you so much for a fantastic review and I am so happy that you were pleased with the service provided. ...
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
I found Paul extremely helpful and totally accurate. I sold my flat in 8 days at the asking price. This was after having the flat under valued by another estate agent, by £10,000. A big thank you Paul'...
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Comment on agent fees
may be high but the service and help I have received by other members of the team in filling out forms make it worth while.
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
I can't thank Steve enough for his help and support with the difficult sale of my flat. Steve was always on hand for advise, support and keeping me informed of progress. I was impressed by Steve's support with the situation. He was friendly, considerate and professional. I could not recommend Steve highly enough if you are looking for a hard working agent....
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Was this helpful? Yes
Dec 12,2016
Minithumbup
By:
Dec 12,2016
0 people found
this helpful
Steve Anderson recently dealt with the sale of my late mother's bungalow. We were very impressed by his enthusiasm and sincerity. He was friendly, considerate and professional but most importantly, we could rely on him to keep us informed, give us advice when we needed it, and do exactly what he said he would do. If you are looking for a hard working agent we would recommend him without hesitation....
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Comment on agent fees
Fair and in accordance with other agents as far as I know
Was this helpful? Yes
Dec 05,2016
Minithumbup
By:
Dec 05,2016
1 people found
this helpful
As a first time buyer i could not have had a better experience. James was informative and very helpful through out....
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Comment on agent fees
given how well i thought the process went i have no issue regarding the fees.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
Buying and moving house is never straight forward, but the experience with James was great. Firstly his knowledge of the property was extensive, and he was also to share other ideas from similar properties that had been developed/modernized that he had sold. We pestered him for numerous visits (with an architects & various trade people) as it was an old Victorian property that required work and planning; and he was always happy to oblige, which occasionally kept him at the property for up to...
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Was this helpful? Yes
By: Clare Stone
Nov 29, 2016
View all comments (1)
Thank you so much Mr and Mrs Wollaston for taking the time to review Newman Sales and Lettings, in particular James who looked after you. It is greatly appreciated and we are so glad you were happy with the service you received. We wish you all the best in your new home. ...
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
Very helpful, confident and kind. High quality and efficient customers' service. She told me everything in details about the property, rental fees and terms of tenancy....
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Was this helpful? Yes
By: Clare
Nov 29, 2016
View all comments (1)
Hi Giulia, Thank you so much for taking the time to come and review Newman Sales and Lettings and in particular the way you were looked after by Kate. We wish you all the best in your new home. ...
Areas covered
  • CV31
  • Leamington
  • CV32
  • Warwick
  • CV34
  • Surrounding Areas
  • CV8
  • CV33
  • CV35
  • Kenilworth
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£26,200
  • Max: Β£702,000

Letting
  • Min: Β£0
  • Max: Β£152

NAEA RICS NALS TPOS TDS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
60 2 85 4 170 0 73 0 14 1
James Morton James Morton
Branch Partner
53 reviews

About James Having worked in estate agency for over 15 years James became the branch partner for Newmans Leamington Spa in 2009. James’ background in agency is predominantly specializing in larger more exclusiv View full profile
Tara Doughty Tara Doughty
Lettings Manager
39 reviews

About Tara I am a dynamic and results driven Branch Manager with a creditable and successful background of achieving profitable business growth through the creation and execution of successful business strategi View full profile
James Haycock James Haycock
Associate
2 reviews

About James I have seen many different market places having been working within estate agency for coming up to 20 years. I have gained a vast amount of experience having worked with all types of property from apa View full profile
Lucy Webb Lucy Webb
Property Manager
3 reviews

About Lucy I joined the property management team in the lettings department in May of this year. My main focus is on my commitment to great customer service and providing solutions to any problems myself and t View full profile
Paul Petticrew Paul Petticrew
Associate Listings Manager
101 reviews

About Paul Having worked in estate agency for 8 years, Paul was promoted to Listings Manager for Newmans Leamington Spa in 2017. Specializing in photography and property presentation Paul is able to promote a pr View full profile
Nathaniel Cleaver Nathaniel Cleaver
Associate Sales Manager
44 reviews

About Nathaniel I have been working at Newman's for over 12 years. I am very proud to be a part of this award winning company. I am passionate about everything that I do in life but especially about houses. The b View full profile
Michelle Richards Michelle Richards
Senior Administrator
0 reviews

About Michelle No description set View full profile
Samantha Worrall Samantha Worrall
Property Manager
5 reviews

About Samantha Being a builders daughter and a mechanics sister there really was only one job that I would gravitate towards and that was of course property management! Having spent 20 years in customer facing jobs View full profile
Lowri Croydon Lowri Croydon
Apprentice
4 reviews

About Lowri I have been part of the sales team at Newmans in Leamington Spa since July 2016. I am currently studying a Level 2 Sales of Residential Properties NVQ to excel my new future in Estate Agency. I have a View full profile
Amelia Ruck Amelia Ruck
Lettings Apprentice
0 reviews

About Amelia In September of this year I joined the Lettings team at Newmans in Leamington Spa. I am very ambitious and strive for success within every area of my job. I have a passion for hitting targets. I am de View full profile
Kate McKee Kate McKee
Associate
6 reviews

About Kate I joined the Newman’s team because I am dedicated to finding the right property for each individual. I believe that customer satisfaction is the most important aspect of the service we provide, and View full profile

Job vacancies

Please see a list of jobs available

Fees

LETTINGS FEE'S......

REFERENCES

Once you have chosen your property, you will then need to complete an application form. Applicants must be over 18 years of age and bring proof of identity. Once this is received, we will then obtain references. When applying for your desired property, please bring a form of identification such as a Driving Licence or a Passport.

TENANCY FEE
The tenancy referencing / administration fees are as follows:
Β£240.00 which covers 1 person
Β£300.00 which covers 2 people
Β£360.00 which covers 3 people
Β£420.00 which covers 4 people
Β£480.00 which covers a Company Let

This includes guarantors, if needed, (ie 1 tenant + 1 guarantor = Β£300.00)
All fees are quoted inclusive of VAT

This is payable immediately upon deciding to apply for a tenancy. The tenancy fee is NON-REFUNDABLE should you decide not to pursue the tenancy (irrespective of whether or not references have been applied for) or alternatively if your application is declined.

HAVE YOU SOLD YOUR PROPERTY? If you are in the process of selling your property and wish to rent a property currently advertised for rental the property will not be taken off the market UNLESS you have exchanged contracts. If you have not exchanged contracts then a non-refundable deposit may be requested. This will be paid to your landlord if the tenancy does not proceed as a result of a change in your circumstances.

BOND
This is equivalent to one months rent plus Β£300 and must be paid by building society cheque or bankers draft the day you sign your tenancy agreements (personal cheques will only be accepted if submitted 7 days prior to signing). No cash will be accepted.
Eg: Rent Β£300 Bond Β£600.00

RENT
Payable on the day of signing by building society cheque, bankers draft, debit or credit card. Made payable to Newman Residential Lettings. No cash will be accepted.

CHECK IN FEE - Β£80 PLUS VAT
From the 1st January 2014 all new tenancies will be subject to a check in fee of Β£80.00 plus VAT. An independent inventory clerk will meet you at the property the day your tenancy starts and check the Inventory & Schedule of Condition with you. This fee becomes payable the day your tenancy starts together with your rental and deposit.

TENANTS CONTENTS INSURANCE

It is a mandatory requirement on all our tenancies that you protect your landlords fixtures and fittings against accidental damage/loss. It is not a mandatory requirement that you insure your own possessions – this is your choice although we recommend you do. Proof that cover is in place to cover the landlords fixtures and fittings will be required prior to the release of keys and the signing of a tenancy agreement.

IF YOU HAVE YOUR OWN POLICY IT MUST MEET THE FOLLOWING CRITERIA: PROVIDES COVER AGAINST ACCIDENTAL DAMAGE TO THE LANDLORDS FIXTURES AND FITTINGS (minimum Β£2,500) .


ALL FEES ARE SUBJECT TO CARD TRANSACTION FEES (50P FOR A DEBIT CARD OR 2.5% FOR A CREDIT CARD)
Last updated at 9:12 AM 03/10/2016 by allAgents

Complaints Procedure

Lettings Complaint Procedure 


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 9:12 AM 03/10/2016 by allAgents

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