• Iain Havell
    Iain Havell
  • Caroline Newman
    Caroline Newman
  • Sean Newman
    Sean Newman
  • Deborah Jane Gray
    Deborah Jane Gray
  • Toni-Ann Bird
    Toni-Ann Bird
  • Kerry Giles
    Kerry Giles
  • Olga Kirsanova
    Olga Kirsanova
  • Beth Treanor
    Beth Treanor
  • Gabriela Lopata
    Gabriela Lopata
  • Carolyn Murphy
    Carolyn Murphy
Newman's vision is to be the agent of choice for anyone considering a property related transaction by being the best in our profession. Our aim is to provide an outstanding level of service to our clients, making moving an easy, seamless and pleasurable experience. We deliver this by making our clients feels special and by providing a full range of services. We believe in clients for life and will stay in contact with clients long after their transaction has concluded so we always remain the age Read full description...nt of choice. 50% of our business comes from recommendations and referrals by delivering exceptional service.
Newman Sales and Lettings

1 Regent Street Rugby
Warwickshire
CV21 2PE

01788 820000(S) / 01788 820028(L)
Oct 18,2017
Minithumbup
Deborah Jane Gray
By: 'Mrs Roberts'
Oct 18,2017
0 people found
this helpful
Deborah Gray is efficient, hard working and thorough. I dealt with Deborah throughout the sale and completion and she kept me informed of everything at all times. She works in a professional manner whilst always being kind, positive, supportive and helpful in every way she can. The service was excellent throughout....
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Comment on agent fees
I was advised of the Agent's fees right from the beginning. I was happy with these as they were appropriate and fair for the property.
Was this helpful? Yes
Oct 12,2017
Minithumbup
Beth Treanor
By: 'Ryan McMahon'
Oct 12,2017
0 people found
this helpful
Beth is simply fantastic. During her time as our Property Manager, she has proven herself to be professional, friendly, polite and extremely helpful. There hasn't been an issue she hasn't been able to resolve for us and she is so pro-active in finding solutions. I have full confidence that if I have an issue or problem, she will do her utmost to help. It has been a real pleasure having Beth as our Property Manager!...
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Was this helpful? Yes
Oct 09,2017
Minithumbup
Kerry Giles
By: 'S Haywood.'
Oct 09,2017
0 people found
this helpful
Kerry is down to earth, professional and delivers. Always been quick to respond to queries and gets matters sorted. Thank you....
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Was this helpful? Yes
Oct 08,2017
Minithumbup
Toni-Ann Bird
Toni-Ann Bird
By: 'The movers'
Oct 08,2017
0 people found
this helpful
Toni-Ann provided a very professional service and was always prepared to go the extra mile. The support given by Ian Smith particularly when Toni-Ann was not available was much appreciated. The other members of the staff were always willing to help The overall service provided was excellent during a very difficult time...
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Comment on agent fees
Acceptable in view of the service provided
Was this helpful? Yes
Oct 02,2017
Minithumbup
Deborah Jane Gray
By: 'Renata'
Oct 02,2017
0 people found
this helpful
Deborah is a really nice person.She is there to help every day.Giving tips and ideas by e mail or on the phone.Selling and buying a house can be really stressfull but Deborah surely makes it easier.Thank you!...
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Comment on agent fees
Don't know it yet.lol
Was this helpful? Yes
Sep 28,2017
Minithumbup
Beth Treanor
By: 'Ms Facey'
Sep 28,2017
0 people found
this helpful
In the time that Beth has been looking after my property, she has been a delight to work with. She has a very professional attitude. She relieves me of any anxieties. She is polite, calm, extremely helpful and puts herself out to ensure the job is complete. She's a credit to the Team at Newman....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 25,2017
Minithumbup
Olga Kirsanova
By: 'Ken'
Sep 25,2017
0 people found
this helpful
Thank you Olga for the first class service you have given. Communication was excellent and we were notified of any problems immediately, which meant that they could be dealt with swiftly and professionally....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 22,2017
Minithumbup
Deborah Jane Gray
By: 'Janice Peet'
Sep 22,2017
0 people found
this helpful
Deborah was extremely helpful, kind and had fantastic communication all the way through the process. Could not ask for a more helpful and polite agent could not be happier with the service i received....
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Comment on agent fees
Excellent very happy.
Was this helpful? Yes
Aug 31,2017
Minithumbup
Iain Havell
By: 'Davies Family'
Aug 31,2017
1 people found
this helpful
Being new customers to the rental market, Iain helped us secure a property in Crick. He was attentive to all our needs and requirements; liaising with the landlord. He supported us at all viewings through to the completion of the contract. Thank you...
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Aug 22,2017
Minithumbup
Beth Treanor
By: 'Charlotte F'
Aug 22,2017
0 people found
this helpful
Beth is extremely friendly and reliable, she will always work promptly and efficiently to resolve any issues we may have. Her customer service is excellent and Beth will always return any calls or emails. Thank you Beth!...
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Was this helpful? Yes
Aug 18,2017
Minithumbup
Kerry Giles
By: 'Eddy Witcomb and Angela Cook'
Aug 18,2017
0 people found
this helpful
Ours was NOT by any means a straight forward sale! From what was suppose to be cash sale just turned out to be very long complicated process, but Kerry could not have been more helpful, always happy to push for updates, keeping us informed regularly. Kerry gave us outstanding service and Eddy and I feel she should benefit from some of our fees for her efforts....
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Comment on agent fees
Fees were fair
Was this helpful? Yes
Aug 16,2017
Minithumbup
Beth Treanor
By: 'Mrs S'
Aug 16,2017
0 people found
this helpful
Beth has been very helpful in her dealings with us as landlords. She keeps us well informed of any issues that may arise and responds promptly to any queries we may have....
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Comment on agent fees
Agents fees are fair.
Was this helpful? Yes
Aug 16,2017
Minithumbup
Beth Treanor
By: 'Kirk Bradshaw'
Aug 16,2017
0 people found
this helpful
Beth is a consummate professional and always acts with honesty and integrity at all times. I am confident that Beth delivers with speed and efficiency when ever any issues with my rental property arise and I am completely confident, that as the first point of contact, she keeps both my tenants and myself as the landlord at the front of her mind. I would fully recommend her as a property rental manager....
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Was this helpful? Yes
Aug 06,2017
Minithumbup
Olga Kirsanova
Olga Kirsanova
By: 'Mariana'
Aug 06,2017
0 people found
this helpful
I have found Olga extremely efficient and helpful. She has been patient, very prompt and polite at all times, doing what she has promised. Newmans can be proud to have on their team and I hope they recognise and commend her on the outstanding job she does!!!...
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Comment on agent fees
Extremely good.
Was this helpful? Yes
Aug 05,2017
Minithumbup
Deborah Jane Gray
Toni-Ann Bird
By: 'AAR'
Aug 05,2017
0 people found
this helpful
Very professional, helpful and a credit to Newman's Estate Agents. The purchase was more complex with the seller not actually living in this country and at times challenging sorting out the legalities with my solicitor at a time when I was actually away on holiday myself! Deborah and Toni were always helpful and reassuring and I was able to complete the purchase successfully. I would have no hesitation in recommending and using Newman's in the future....
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Was this helpful? Yes
Aug 01,2017
Minithumbup
By: 'Cath Wilson'
Aug 01,2017
0 people found
this helpful
Well, what can I say? The sale of our flat should have been extremely straight forward: Mortgage free & a cash buyer, what could possibly go wrong? EVERYTHING!! However, if it had not been for Ian & his continual support professionally & mentally over a protracted 9 month period, I think I would have gone into melt down! I hadn't realised up until this point how invaluable an Estate Agent can be when the selling process veers off course dramatically. Ian pulled out all the stops for ...
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Comment on agent fees
Good & fair
Was this helpful? Yes
Jul 26,2017
Minithumbup
Beth Treanor
By: 'Tim S'
Jul 26,2017
0 people found
this helpful
Beth has recently become my property manager, and I have found her very professional, acting promptly and efficiently at all times. As I do not live locally to my property, I rely upon honesty and accuracy in emails and / or telephone calls and I believe I get these from Beth. She responds quickly to requests, and I have been impressed. I like the fact that Beth seems to have become my sole point of contact at Newman (certainly initially at least), that helps me out when dealing with them....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jul 22,2017
Minithumbup
Deborah Jane Gray
Toni-Ann Bird
By: 'PaulC'
Jul 22,2017
0 people found
this helpful
I recently sold my son's property, and Deborah was the person that took care of everything for me. When she was not available Toni-Ann took care of things. All I can say is that the service I received was absolutely fantastic, Nothing was to much trouble, and from the moment Deborah came to value the property to completion I was really impressed by the professionalism and genuine care that was taken by Deborah and Toni. Deborah even recommended a solicitor for me, which again was a great choice....
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Comment on agent fees
quite fair, I was satisfied.
Was this helpful? Yes
Jul 22,2017
Minithumbup
By: 'Theoldgeezer'
Jul 22,2017
0 people found
this helpful
I found Ian to be extremely helpful and friendly throughout the sale transaction of my property. Nothing was too much trouble for him and I would thoroughly recommend him....
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Comment on agent fees
Very good
Was this helpful? Yes
Jul 21,2017
Minithumbup
Beth Treanor
By: 'Ian Clifton'
Jul 21,2017
0 people found
this helpful
I have used Newman Letting services for a number of years and Beth Treanor is certainly a credit to her profession. Offering excellent customer service where queries and questions are answered very quickly and where necessary, solutions are found. She is always polite, returns all calls and emails and is a pleasure to deal with - 10/10. Thank you Beth...
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Comment on agent fees
Good value
Was this helpful? Yes
Jul 04,2017
Minithumbup
Beth Treanor
By: 'Lesley'
Jul 04,2017
0 people found
this helpful
We've always been happy with the service we've received at Newman's. However, there would be the usual occasional poor communication and we frequently had to deal with multiple people. Since Beth became our first point of contact, she has provided excellent customer service. She's professional, clear in her communications and gets back to us quickly on any queries. We've really noticed a difference and it makes letting our property that much easier. Thanks Beth!...
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Comment on agent fees
Definitely happy with the fees for the service provided. i.e. competitive.
Was this helpful? Yes
Jun 26,2017
Minithumbup
Kerry Giles
By: 'Amy'
Jun 26,2017
0 people found
this helpful
There were lots of delays in our house purchase (no fault of Newmans) and Kerry was very helpful, friendly and supportive in helping to chasing solicitors and communicating information. Thank you!...
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Was this helpful? Yes
Jun 23,2017
Minithumbup
Kerry Giles
By: 'Simon'
Jun 23,2017
0 people found
this helpful
Fantastic service, always happy to help and always understanding of issues! Always available and always useful! I would recommend the agent....
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Comment on agent fees
No fees
Was this helpful? Yes
Jun 23,2017
Minithumbup
Kerry Giles
Toni-Ann Bird
By: 'John and Marilyn'
Jun 23,2017
0 people found
this helpful
On behalf of my son John who is buying this property I would like to say and he will agree that these two ladies were brilliant. I dealt mostly with these ladies as it was more convenient. We saw Toni first with looking round and other things we needed to know. Then Kerry saw it through to the end. She worked so hard making things right we can't thank her enough. Well done and thank you again....
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Comment on agent fees
Good and fair
Was this helpful? Yes
Jun 15,2017
Minithumbup
By: 'Alison Taylor'
Jun 15,2017
0 people found
this helpful
Just brilliant! So helpful and communicated everything to me in a timely manner. Would always recommend Ian. Would definitely use again if need arose....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 05,2017
Minithumbup
Beth Treanor
By: 'Sammyicf'
Jun 05,2017
0 people found
this helpful
Beth is managing my flat. Any issues she promptly deals with them after calling me to let me know. Takes a lot of the pressure away...
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Comment on agent fees
Ok
Was this helpful? Yes
Jun 04,2017
Minithumbup
Beth Treanor
Beth Treanor
By: 'Dr Babiker'
Jun 04,2017
0 people found
this helpful
I find Beth a very pleasant and professional person, she really puts herself in the shoes of the client she deals with. I found her extremely helpful in all aspects of my dealings with her. I trust her to make judgments and find her proposals quite reasonable and very easily acceptable....
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Comment on agent fees
good
Was this helpful? Yes
May 30,2017
Minithumbup
Deborah Jane Gray
By: 'NL'
May 30,2017
0 people found
this helpful
From the moment I called to enquire about a property for sale, Deborah has been wonderful. The viewing was arranged with no problems and she had all the details of the property to hand. She is friendly, efficient and knowledgeable, queries are answered promptly and so far I have a received a great service....
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Was this helpful? Yes
May 30,2017
Minithumbup
Kerry Giles
By: 'Sue Hughes'
May 30,2017
0 people found
this helpful
Difficult move but got there in the end. Ian and Kerry were on the ball and did all they could to help...
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Comment on agent fees
Good
Was this helpful? Yes
May 29,2017
Minithumbup
Toni-Ann Bird
Kerry Giles
By: 'Richard & Emma'
May 29,2017
0 people found
this helpful
Buying in a new country is never easy but Toni was amazing! Thank you so much for all the extra help and suggestions. Your recommendation of a builder was a life saver. Thanks for being so accommodating with all our requests. It really was great service and can't recommend you enough....
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Was this helpful? Yes
Areas covered
  • CV21
  • CV23
  • CV22
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £12,500
  • Max: £1,700,000

Letting
  • Min: £0
  • Max: £0

NAEA RICS NALS TPOS TDS SAGEagent The Guild Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
95 0 104 3 107 0 72 0 16 2
Iain Havell Iain Havell
Partner
1 reviews

About Iain Partner - Rugby Residential Lettings and Property Management Team View full profile
Caroline Newman Caroline Newman
Director
0 reviews

About Caroline No description set View full profile
Sean Newman Sean Newman
Director
0 reviews

About Sean I have 25 years experience and a wealth of knowlegde in all areas of buying and selling. I specialise in selling "hard to sell" homes or properties that other agents have failed to sell. If you need t View full profile
Deborah Jane Gray Deborah Jane Gray
Senior Property Consultant
102 reviews

About Deborah Jane My aim is to change peoples experiences of buying or selling a property and to offer dedicated support throughout the process, every step of the way. Whether you're a first time buyer or seller or View full profile
Toni-Ann Bird Toni-Ann Bird
19 reviews

About Toni-Ann No description set View full profile
Kerry Giles Kerry Giles
Sales Progression
24 reviews

About Kerry I have worked for Newman's for 20 years. I take great pride in giving our clients the service they deserve. Buying and selling properties can be a stressful and daunting time to many and I take huge View full profile
Olga Kirsanova Olga Kirsanova
Property Manager
5 reviews

About Olga Residential Lettings Property Manager. Dedicated to the needs of all our landlords and tenants. View full profile
Beth Treanor Beth Treanor
Property Manager
14 reviews

About Beth Property Manager dedicated to offering landlords and tenants a seamless lettings experience. Taking care of all your needs both landlord and tenant. View full profile
Gabriela Lopata Gabriela Lopata
Trainee Associate
0 reviews

About Gabriela No description set View full profile
Carolyn Murphy Carolyn Murphy
Associate
0 reviews

About Carolyn No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 2:28 PM 02/10/2017 by allAgents

Complaints Procedure

Lettings Complaint Procedure



1. Please raise your complaint with the property manager or sales advisor that
is handling your case.

2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.

3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:

The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP



7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.

Last updated at 2:28 PM 02/10/2017 by allAgents

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