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    Muniza Adam
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    Michael Lythgoe
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    Michael Charalambous
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    Laura Suiskaite
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    Elishah Anderson
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    Adele Knight
Nelsons is an independent firm of Residential and Commercial Estate Agents, which opened its doors in one of London’s most diverse and cosmopolitan areas of Brixton. Over the following years we expanded to include Estate Agent branches in Clapham Common, London Bridge and Shoreditch. Nelsons expertise is in the Letting and Selling of Residential and Commercial property. Our aim is to build a Brand around honest, creative and passionate individuals that both we and our clients are proud of. Read full description... To compliment the luxurious and stylish properties on our books, our highly trained staff are committed to providing the best service to buyers, renters, vendors and landlords alike. Our unparalleled local knowledge and proactive marketing, provide our clients with a truly bespoke service based upon integrity, professionalism and specialist knowledge
Nelsons

54 Southwark Bridge Road London Bridge, London
Greater London
SE1 0AR

020 7261 1103
Oct 01,2017
Minithumbup
Michael Charalambous
By: 'Pauline Lamb'
Oct 01,2017
0 people found
this helpful
Michael was extremely helpful, proactive, quick and informative. He also kindly volunteered to attend to the clearance of the flat for me....
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Comment on agent fees
I imagine they are standard fees.
Was this helpful? Yes
Sep 27,2017
Minithumbup
Michael Charalambous
By: 'Shelina Akhter'
Sep 27,2017
0 people found
this helpful
We received an excellent service at every step of the sale. Michael negotiated a brilliant price we were very pleased with indeed. We were able to contact Michael any time we needed to talk things over and it helped to bring the sale to good conclusion. Many thanks, well done....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 26,2017
Minithumbup
Michael Charalambous
By: 'Adam'
Sep 26,2017
0 people found
this helpful
I was really impressed with the service offered. Michael was persistent and always got back to me quickly with any queries I had, knew all about the leasehold. This is my third time of moving in the last few years and this has been the best so far. Liaising isn't easy but Michael was happy to deal with both sets of solicitors and got the sale over the line....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 24,2017
Minithumbdown
Muniza Adam
Michael Lythgoe
By: 'Db'
Sep 24,2017
0 people found
this helpful
DO NOT USE. Not a good experience so far, we were rushed to move in this weekend despite saying we would rather wait until next weekend to ensure the property was ready. The property was not clean at all, we were welcomed by a carpet that was smelly and unclean, then greeted by a bucket of dirty mop water with the mop still bathing in the muck. It doesn't seem like much effort at all went into cleaning the property with dust blanketing many surfaces and mould thriving in the bathroom. Many th...
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Comment on agent fees
N/a
Was this helpful? Yes
Sep 02,2017
Minithumbdown
Muniza Adam
By: 'Miguel'
Sep 02,2017
0 people found
this helpful
Most unprofessional individual I have come across in my entire life. She misled us from the beginning with regard to information, state of the property and moving In dates. We have spent 2 hours of our day waiting for her, despite the fact we had a meeting scheduled, to cancel our contract and hand back our keys due to this pathetic service. We walked into a property which had so called been professionally cleaned. Yet, there was damaged furniture, it was disgusting and had not been cleaned...
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Comment on agent fees
Bad... Should not have been paid for this pathetic service in which they breached our contract
Was this helpful? Yes
Jan 26,2017
Minithumbup
Muniza Adam
By: 'G. LEE'
Jan 26,2017
1 people found
this helpful
Muniza is very helpful, communicative, efficient and clear. As I am living abroad and it is not easy for me to manage my property in London. I m really happy that I have such a letting agent as Muniza, who communicates with me effectively regarding to all the issues concerning my property. She always finds a good solution in a professional way. Really appreciated with her work!...
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Comment on agent fees
reasonable and fair.
Was this helpful? Yes
Jan 26,2017
Minithumbup
Muniza Adam
By: 'Peter Worden'
Jan 26,2017
1 people found
this helpful
I have found Muniza to be a pleasure to do business with. She is very professional and level headed. I have been particularly impressed by the rapid placement of tenants, the last of which moved in 5 days after the previous tenants vacated....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 21,2016
Minithumbup
Michael Lythgoe
Michael Charalambous
By: 'Marilene'
Nov 21,2016
1 people found
this helpful
I have been doing business with Nelson Agent since 2009. I find them very efficient, honest, committed, delegated, friendly, very politely, reasonable and very helpful. They take care of the needs of both me as the landlady and also the tenant and make sure they satisfy my requirement and that of my tenant as well. I strongly recommend them...
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Comment on agent fees
Their fees are very reasonable and Michael Lythgoe at the letting department will always work with me on the Agent fees.
Was this helpful? Yes
Nov 21,2016
Minithumbup
Michael Charalambous
By: 'Moulham Suleyman'
Nov 21,2016
1 people found
this helpful
Michael assisted with the sale of our flat. Nelsons were able to generate a good number of viewings and we quickly had a couple of offers. Michael offered sound advice during the negotiations and worked hard to ensure the buyers kept to the targeted time frames. Really easy and friendly guy to work with. Would certainly recommend him....
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Was this helpful? Yes
Oct 02,2016
Minithumbdown
Muniza Adam
By: 'Ashlee'
Oct 02,2016
3 people found
this helpful
Charge an agency fee when not acting as agents throughout tenancy. Do not ensure online advertisement photos represent property. Do not ensure property is cleaned or letting conditions are met at commencement of tenancy. Misled about quality and quantity of furniture inclusions during and post property inspection. Do not give timely communication. Do not rectify issues with let property....
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Comment on agent fees
Bad. Very bad.
Was this helpful? Yes
Oct 12,2015
Minithumbdown
By: 'Disappointed'
Oct 12,2015
1 people found
this helpful
We were showed the apartment by Nelsons after us finding the property on Zoopla. Jay seemed like a nice guy, but he told us that the landlord could put curtain rails up which was a lie. The landlord never agreed to this. I got a call later the same evening with the regular 'up sell' story that every agent in London tries to pull: 'We've received another offer, you need to offer more' to secure an apartment that isn't worth another dime. I don't appreciate these underhanded tactics. We wer...
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What agent could do to change your mind?
1. Being honest 2. Being more professional 3. Answering questions / queries (only my boyfriends messages were responded to. I was ignored) 4. If showing people around don't lie about what the landlord is willing to do (curtain rails) 5. We paid almost β€š£600 in fees. Don't contact us asking us to get the references FOR you when you have their telephone numbers and email addresses (that we provided). 6. Check that the apartment is professionally cleaned BEFORE the next person moves in. 7. Provide inventory on the day a person moves in. 8. Provide proof of the credit check (to make sure the β€š£120 we paid each was used to conduct a credit check. 9. Don't make people feel like they were violated by paying so much in fees and getting really shoddy service in return.
Attached Files
Comment on agent fees
This apartment isn't worth the amount we are paying (considering the state it was left in).
Was this helpful? Yes
Jul 23,2015
Minithumbup
Muniza Adam
Adele Knight
By: 'Viktor'
Jul 23,2015
1 people found
this helpful
I have been renting with Nelsons for almost 3 years now and it was excellent and pleasant experience right from the start. Leting agent and office staff were friendly and helpfull. If a problem occurs it is always being fixed within hours. Nelsons also provides very competetive rental prices and comissions. Many cons comparing to other agencies, for instance no renewall fee which guarantees you at least couple of hundreds savings per year....
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Comment on agent fees
Overall cheap comparing to local agencies
Was this helpful? Yes
May 27,2015
Minithumbup
Michael Lythgoe
Muniza Adam
By: 'Sue Hoang'
May 27,2015
1 people found
this helpful
Every member of staff I had met and the service they gave me was outstanding. I have used them for many properties in which they have found me great tenants and deal with any concerns they have. Not only that but also property management and selling. Anytime I call they were friendly and helpful. I would recommend any one to use them for any of their services, I will no doubt be using them now and for the future....
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Was this helpful? Yes
May 20,2015
Minithumbup
Muniza Adam
By: 'Andrea'
May 20,2015
1 people found
this helpful
My experience of dealing with Nelson had been very good and I found this agent friendly and flexible. I had prompt replies to my queries and issues related to the property had been sorted fairly quickly....
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Was this helpful? Yes
Mar 31,2015
Minithumbup
Michael Charalambous
Muniza Adam
By: 'Irena'
Mar 31,2015
1 people found
this helpful
We received an excellent service at every step of the sale. Michael negotiated a brilliant price we were very pleased with indeed. We really appreciated that the flat was marketed with great pictures and a suitable buyer was found very quickly. We were able to contact Michael any time we needed to talk things over and it helped to bring the sale to good conclusion. Many thanks, well done....
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Comment on agent fees
Very pleased.
Was this helpful? Yes
Mar 25,2015
Minithumbup
Adele Knight
Muniza Adam
By: 'Zack'
Mar 25,2015
1 people found
this helpful
first of all very friendly , they have listen what we request, lots of views , flat/houses where as we request, they found us place in 0 time, VERY helpful with the payment ,also free tips for each place ;) i recommend this agent to anybody... they are here for us...
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Comment on agent fees
very good fees and again they are flexible with that
Was this helpful? Yes
Mar 17,2015
Minithumbup
By: 'Shameem'
Mar 17,2015
1 people found
this helpful
Always an exemplary service! I've tried many Estate Agents but none have managed to match up to Nelsons at the London Bridge branch. They have always gone above and beyond the call of duty, going the extra mile by ensuring to provide excellent customer service to both landlords and tenants. I now use them as a sole agent and always recommend them to family /friends who have also never been disappointed.A great service always!...
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Comment on agent fees
Nelsons at the London Bridge branch charge a very modest fee, in comparison to other agents, when you consider the high quality of service they provide. I would thoroughly recommend them!
Was this helpful? Yes
Mar 17,2015
Minithumbup
Michael Charalambous
By: 'Sam North'
Mar 17,2015
1 people found
this helpful
Michael and the guys at Nelsons, were extremely knowledgeable and helpful. I have used them for sales and lettings in the past. I would recommend them to anyone looking to rent or sell / buy...
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Was this helpful? Yes
Mar 10,2015
Minithumbup
By: 'Charle'
Mar 10,2015
1 people found
this helpful
The guys at Nelson's have been great, from listing my property to organising viewings and managing my property. I would recommend them as they are very efficient, professional and friendly. What I also like about the staff at Nelson's is the way they communicate. They always stay in contact and keep me updated which I find very important when dealing with property management. Keep up the good work guys....
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Was this helpful? Yes
Mar 06,2015
Minithumbup
Michael Charalambous
By: 'Nelsons'
Mar 06,2015
1 people found
this helpful
I used the services of Nelsons on London Bridge for a number of years. They always found suitable, reliable tenants and were able to sell the property promptly at the price I asked for....
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Comment on agent fees
Agents fees were normal, not above average.
Was this helpful? Yes
Mar 06,2015
Minithumbup
By: 'Sandy Ganatra'
Mar 06,2015
1 people found
this helpful
Nelsons were professional from start to finish. they dealt with the vendors, solicitors and paperwork. More importantly, they sold a property in Greenwich for a higher price that the local agents were offering me. they were quick to reply to emails and calls made and I found them honest and straight forward to deal with....
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Comment on agent fees
Nelsons fees were very competitive as I paid far less than with the other agents quotations.
Was this helpful? Yes
Mar 05,2015
Minithumbup
Michael Charalambous
By: 'RICHARD'
Mar 05,2015
1 people found
this helpful
I wanted to OPENLY thank NELSONS for their unprecedented high level of service even when faced with a rather disappointing level of service from my solicitor. Not only was NELSON'S attention to detail when preparing the description of flat 37 for their web-sight excellent -it was also posted very quickly - only then to be topped by the fact they managed to get an offer (which ended in a successful conclusion) ON DAY 7 of my registering with them! Michael kept on top of everything for me and al...
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Comment on agent fees
The fees were extremely competitive compared to other agencies AND EXTREMELY FAIR WHEN CONSIDERING THE LEVEL OF SERVICE
Was this helpful? Yes
Mar 05,2015
Minithumbup
Muniza Adam
Adele Knight
By: 'nora'
Mar 05,2015
1 people found
this helpful
We have recently moved out of our flat rented from Nelsons and our experience with them was far the best of any of the agencies we have worked with so far. When we moved in, our Letting Agent was Adele Knight who was great, there was no bullshitting, she was pretty straight forward and not wasting our time. Everything went smoothly with the move-in as well, during our fist week we found some minor issues around the flat and one bigger one with the hot water. As the property was fully managed by ...
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Was this helpful? Yes
Feb 11,2015
Minithumbup
Michael Charalambous
By: 'R Kashouq'
Feb 11,2015
1 people found
this helpful
Nelsons did a fantastic job in letting my property, from start to finish. Hassle free, very informative, efficient, professional, to name a few! The lettings team were very organised and thorough, Michael did an amazing job and so did muniza ensuring the move in was smooth with minimal interference. I could not recommend them enough!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Feb 10,2015
Minithumbup
By: 'S Gulfraz'
Feb 10,2015
1 people found
this helpful
I would like to thank Nelsons for finding me somewhere to stay so quickly and efficiently. All members of staff were friendly and professional, I would definitely recommend there services....
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Was this helpful? Yes
Aug 13,2014
Minithumbup
Muniza Adam
By: 'Julia'
Aug 13,2014
1 people found
this helpful
This was our first experience with a London Agency and we are happy and satisfied with their work. We really liked their friendly and helpful team! They contacted us after an enquiry we made on findproperly.com for a 1 bedroom flat to rent. The process that starts as soon you make the offer was quick and well managed. As soon we made our offer to take the property out of the market, we received the response from the landlord in a couple of days and within a week we had signed the contract. A...
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Was this helpful? Yes
By: Michael
Aug 13, 2014
View all comments (1)
Hi Julia, Thank you for your review, we appreciate your honesty and hope to keep providing an excellent service to all our clients! All the best in your new home! From all the Team at Nelsons - London Bridge ...
Oct 11,2013
Minithumbup
Michael Charalambous
By: 'Kun'
Oct 11,2013
4 people found
this helpful
Michael is the most kind and helpful agent one could possibly get. He is very professional and efficient. He understands people well and has genuine intrest in helping people. I would not hesitant to recommend him to others. I think he is a great asset of your company!...
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Was this helpful? Yes
By: Irfan Rafiq
Oct 21, 2013
View all comments (1)
Dear Kun, Thank you for your kind words. Michael is indeed a great asset to the Nelsons team and its very nice to hear positive feedback. All the team at Nelsons wish you all the best in your new home and if you ever need our help in the future please do not hesitate to ask. Kind regards Irfan Rafiq ...
Oct 23,2012
Minithumbdown
By: 'Dan R'
Oct 23,2012
11 people found
this helpful
Nelsons advertise properties which are not available. We put down a deposit for a two bedroom flat and the day of the move in we were told the landlord had let it to someone else, they then tried to push us to take another flat in a much worse area. We had a struggle getting our deposit back but what we simply cannot accept is that any landlord or Estate Agent would let the prospective tenant go through the whole process of referencing (which cost us £125 each) and holding deposit and allo...
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What agent could do to change your mind?
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Attached Files
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Areas covered
  • SE1
  • SE5
  • SE11
  • SE17
  • SE15
  • SE16
  • SE14
  • SE22
  • SW8
  • E1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 77% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£185,000
  • Max: Β£850,000

Letting
  • Min: Β£0
  • Max: Β£0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 6 4 7 0 1 0 1 1
Muniza Adam - upload your photo Muniza Adam
13 reviews

About Muniza No description set View full profile
Michael Lythgoe - no image available Michael Lythgoe
Director
3 reviews

About Michael Nelsons SE1 Ltd View full profile
Michael Charalambous - no image available Michael Charalambous
Sales Director
13 reviews

About Michael Sales Director for Nelsons London Bridge View full profile
Laura Suiskaite - no image available Laura Suiskaite
0 reviews

About Laura No description set View full profile
Elishah Anderson - no image available Elishah Anderson
0 reviews

About Elishah No description set View full profile
Adele Knight - no image available Adele Knight
0 reviews

About Adele No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Subject to status:

Agency Fee is Β£120 per tenant
Inventory Fee is Β£150 per property up to 4 beds, 5+ beds will differ
Usually one months rent in advance and 6 weeks deposit is required
Last updated at 11:03 AM 30/10/2017 by allAgents

Complaints Procedure

Any complaints should be made in writing and sent to one of our Company Directors:

muniza@nelsonssales.com
michael@nelsonssales.com
Last updated at 11:03 AM 30/10/2017 by allAgents

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