• Neil Kaye
    Neil Kaye
  • Cheryl Spence
    Cheryl Spence
  • Kirsty Fields
    Kirsty Fields
Established in 2005, we are a small family firm and believe customer service to be paramount alongside achieving the best possible price for your home.
Neil Kaye Estate Agents

79 Newland Avenue Hull
East Yorkshire
HU5 2AL

01482 472900
Nov 16,2017
Minithumbup
By: 'Dan'
Nov 16,2017
0 people found
this helpful
All staff members are super friendly and very helpful and reliable. I feel I can completely trust them. They are also very honest and provided very professional suggestions....
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Nov 16,2017
Minithumbup
Cheryl Spence
Kirsty Fields
By: 'ian'
Nov 16,2017
0 people found
this helpful
Our property was somewhat difficult to sell being a leasehold flat in an over 55's development and took some time. We found the staff knowledgeable and chirpy, presenting well to us and I presume to prospective buyers. They responded very well to our queries and kept us up to date with what was going on. They were able to discuss and suggest different strategies as time moved on. They followed up on viewings and were aware of peoples responses to the property. They were good at chasing u...
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Comment on agent fees
Reasonably negotiated
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Nov 15,2017
Minithumbup
Cheryl Spence
By: 'Kevin McKenna'
Nov 15,2017
0 people found
this helpful
Very friendly approach. Certainly not aggressive in their approach which is attractive. Accurate in the valuations and estimates. Returned calls with clear statement of the situation. The estate agents have, with one exception, completed successfully all the sales in the 2 blocks of flats in the last decade as far as I know which is a good indicator....
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Comment on agent fees
Straight forward
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Nov 15,2017
Minithumbup
Cheryl Spence
By: 'Hugh'
Nov 15,2017
0 people found
this helpful
I have dealt with Neal Kaye estate agents for approx 18 months and have found them to be professional and curtious at all times....
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Comment on agent fees
Good
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Nov 15,2017
Minithumbup
Cheryl Spence
Neil Kaye
By: 'D Suddaby'
Nov 15,2017
0 people found
this helpful
Brilliant customer service. professional, reliable and enthusiastic. Always helpful and answered any questions I had efficiently. would definitely recommend in the future...
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Comment on agent fees
Good
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Sep 26,2017
Minithumbup
Cheryl Spence
By: 'Hannah'
Sep 26,2017
0 people found
this helpful
As a first time buyer I felt like a lot of the time I really didn't know what i was doing! But Cheryl was really helpful and always got back in touch really quickly whenever I had a query (which was quite a lot!)...
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Sep 26,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Angie'
Sep 26,2017
0 people found
this helpful
Excellent service from all members of staff, kept informed every step of the way making the process so much easier Thank you all...
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Comment on agent fees
Very competitive
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Sep 26,2017
Minithumbup
Cheryl Spence
Kirsty Fields
By: 'Bernie'
Sep 26,2017
0 people found
this helpful
Having dealt with Neil in the past we didn't hesitate when selling our property. The staff were first rate and really helpful I would highly recommend them to anybody buying or selling a property....
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Comment on agent fees
Good
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Sep 20,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Brian Swales'
Sep 20,2017
0 people found
this helpful
Neil and Cheryl support us in the recent sale of our property. Their service from beginning to end has been excellent and we highly recommend them....
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Comment on agent fees
Good value.
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Sep 20,2017
Minithumbup
Cheryl Spence
By: 'Nathan'
Sep 20,2017
0 people found
this helpful
Very happy with this service - had plenty of questions to ask during the whole process and Cheryl was always very helpful and responsive...
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Sep 20,2017
Minithumbup
By: 'Niki'
Sep 20,2017
0 people found
this helpful
A very friendly team with a personal approach at Neil Kaye. Quick & efficient with all queries & responses. We have used neil kaye twice now & they sold our house quickly both times. Very happy & would definitely use them again....
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Comment on agent fees
Very reasonable price.
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Sep 14,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Kathryn'
Sep 14,2017
0 people found
this helpful
Well what can we say from first calling up and speaking with Kirsty and Cheryl, to Neil himself showing us around the house, to us (on the same day) applying for the house and talking to them for half an hour about family and life in general. It took a week for all checks to be done but we were honest with Neil about our situation and he put us at ease. 2 weeks later we are sat signing the contract and Neil and Cheryl were so excited for us. The house is beautiful. Everyone at Neil Kaye's es...
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Comment on agent fees
All agents have fees but I didn't feel pressured to hand over money straight away. The fee for my application and guarantor was £170 which was so so reasonable.
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Sep 14,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Svitlana'
Sep 14,2017
0 people found
this helpful
I have used Neil Kaye Estate Agents to find a tenant for my property and I have to say I was very impressed with the service I received. They are professional, friendly and always quick to respond to any queries. They are always available to pick up the phone, answer your questions and to guide you through the process. My personal experience was extremely positive and I would absolutely recommend their service to anyone who wants to sell or let their house. Definite five out of five stars. Thank...
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Comment on agent fees
good
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Jul 29,2017
Minithumbup
Cheryl Spence
Kirsty Fields
By: 'Janet'
Jul 29,2017
0 people found
this helpful
I found Neil Kaye Estate Agents friendly,professional and very efficient. I can't praise them enough for their help and hard work. I would recommend them without reservation....
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Comment on agent fees
The fee was fair and well earned.
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Jun 30,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Happy days:)'
Jun 30,2017
0 people found
this helpful
A truly professional outfit! Thanks for making our house sale a smooth success. Would highly recommend you to potential clients !...
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Comment on agent fees
Well worth every penny!
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Jun 22,2017
Minithumbup
Cheryl Spence
Kirsty Fields
By: 'JLTA'
Jun 22,2017
0 people found
this helpful
Easy to contact and always respond to queries in a timely manner. Both Kirsty and Cheryl tried their utmost to resolve issues throughout the sale process and also provided a listening ear when needed!!...
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Comment on agent fees
Very reasonable and below those of the larger companies.
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May 30,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Yvonne'
May 30,2017
0 people found
this helpful
The service that was given was excellent, dealt with swiftly, very professional and sympathetic at a trying time. I also found the agency very friendly and approachable with any queries that occured. I would not hesitate to recommend this agency....
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Comment on agent fees
Excellent
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Apr 20,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'mikeb'
Apr 20,2017
0 people found
this helpful
Both Neil and Cheryl were friendly, efficient and down to earth. Cheryl reported at regular intervals even when there was nothing to report - this was much appreciated as it meant that I hadn't been forgotten. I did not have to attend any viewing which made the whole process a lot easier and took away a lot of the stress of selling. I would highly recommend Neil Kaye Estate Agents. The personal touch means a lot and is something that cannot be provided by internet firms....
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Comment on agent fees
More than reasonable
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Apr 20,2017
Minithumbup
Cheryl Spence
By: 'John Flavell'
Apr 20,2017
0 people found
this helpful
Neil Kaye are a well run local agent who know the local market and give each customer an individual and client-centred service. We found them to be friendly, responsive and hard working....
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Apr 20,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Mrs Walsh'
Apr 20,2017
0 people found
this helpful
From putting in our offer to completion we found the staff very knowledgeable and friendly. We were kept informed of every stage of the sale. As this was our first house purchase we had many questions about the process all of which were answered quickly....
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Comment on agent fees
N/A
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Apr 20,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Debbie S'
Apr 20,2017
0 people found
this helpful
My family were dealing with the death of my aunt and the settling of her estate. When Neil visited to value the property he was friendly and empathetic. He and Cheryl kept us fully informed at all stages, providing feedback and regular updates throughout the sales process. Once a sale was agreed they were proactive in liaising on our behalf with the buyer. We do not live near Hull and they were particularly supportive and helpful when we had a problem with a leak at the property. I would hig...
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Comment on agent fees
The fees were very competitive.
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Mar 17,2017
Minithumbup
By: 'Hilary C.'
Mar 17,2017
0 people found
this helpful
I have used Neil Kaye Estate Agents on two occasions, the first for a purchase and the second for selling. I have found Neil himself to be straightforward and helpful in advising on valuation and he is supported by a well-run office whose staff are friendly and efficient. This agency has proved to be trustworthy and I would have no hesitation in using them again in the future....
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Comment on agent fees
The fees and conditions of contract were clearly stated up front by letter and compared well with those of other agents.
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Mar 14,2017
Minithumbup
Cheryl Spence
Neil Kaye
By: 'Ailsa White'
Mar 14,2017
0 people found
this helpful
I live outside the area so it is essential to have an agency that you can totally trust. I have valued their advice and impartiality, I feel they are after the magic combination of happy landlord and happy Tennant. Cheryl has always been so helpful and eager to help at any stage.I fully recommend them to any one renting a property....
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Comment on agent fees
Excellent.
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Mar 02,2017
Minithumbup
Cheryl Spence
By: 'Ben'
Mar 02,2017
1 people found
this helpful
Really a great service. I live abroad so having a good letting agent is essential, Cheryl always goes above and beyond. My property has been wonderfully looked after and any problems that have occurred have been taken care of quickly and professionally....
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Feb 20,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Hull House Group'
Feb 20,2017
0 people found
this helpful
Just completed on a property with Neil Kaye - Both Neil and Cheryl were friendly, efficient and always available to help with queries / viewings. Great service!...
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Comment on agent fees
n/a purchasing
Attachments
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Feb 03,2017
Minithumbup
Cheryl Spence
By: 'Tom'
Feb 03,2017
0 people found
this helpful
Fantastic service from Cheryl who keeps me informed about all the developments with tenants and makes sure that I'm aware of any maintenance that needs doing. Everything is done through email and I receive my bills and invoices on time every month. Cheryl's communication is great and means I wouldn't hesitate to recommend Neil Kaye's to other landlords....
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Feb 03,2017
Minithumbup
Cheryl Spence
By: 'Jenine'
Feb 03,2017
0 people found
this helpful
I rent a property with Neil Kaye. I have corresponded with Cheryl on a number of occasions. She has been quick to respond to any emails or phone calls. I have found her to be polite , professional and always willing to help, 8-)...
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Jan 30,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Niki'
Jan 30,2017
0 people found
this helpful
Great service from these agents!! I have recently used them to let my property following a recommendation from a friend who has used them a number of times in the past and by my daughter who lives in one of their rental properties and I couldn't be more happy with the service I have received. They have been in regular contact and kept me updated at all times prior to finding a tenant and since. This has been an absolute blessing following previous bad experiences with local agents. Both Neil ...
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Comment on agent fees
Excellent
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Jan 30,2017
Minithumbup
Neil Kaye
Cheryl Spence
By: 'Sofia'
Jan 30,2017
0 people found
this helpful
Really great service. Quick to respond to any questions or queries after signing the contract as well. You never feel forgotten about and it's clear that both landlords and tenants are equally important to Neil Kaye Estate Agents....
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Comment on agent fees
Reasonable, and you know you're getting good service with them too.
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Jan 28,2017
Minithumbup
Cheryl Spence
Neil Kaye
By: 'John the gardener'
Jan 28,2017
0 people found
this helpful
I have bought several houses through Neil Kaye Estate agents, They have also found tenants for these as well as other houses. I have always found them a delight to be associated with. Cheryl and Neil have always given us sound advice from their years of experience in the industry. Not only have they guided me to find the most suitable houses for our long term investments but they have found us tenants that I have found to be a delight. They have also helpful with our tenants and also treated th...
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Comment on agent fees
Competative
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Areas covered
  • All HU postcodes
  • Hull
  • All HU areas
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £48,500
  • Max: £280,000

Letting
  • Min: £0
  • Max: £80,000

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 9 0 17 0 6 0 0 0
Neil Kaye Neil Kaye
Director/Valuer
19 reviews

About Neil No description set View full profile
Cheryl Spence Cheryl Spence
Lettings Manager/Senior Sales Negotiator
34 reviews

About Cheryl Cheryl has been in estate agency since 1999 and has also gained experience with local estate and letting agents. Starting as a Secretary for a company in Beverley, Cheryl has worked her way up to Seni View full profile
Kirsty Fields Kirsty Fields
Sales Negotiator
4 reviews

About Kirsty No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Negotiable
Last updated at 9:58 AM 13/06/2017 by Cheryl Spence

Complaints Procedure

Contact Neil Kaye
Last updated at 9:58 AM 13/06/2017 by Cheryl Spence

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