Properties Glasgow - Infiniti Properties
  • claim your profile
    Steve Currie
  • claim your profile
    John Forsyth
  • claim your profile
    Aimee Stephen
  • claim your profile
    Theo Droop
  • claim your profile
    Neil Chatham
  • claim your profile
    Joe unknown
  • claim your profile
    Kat Usher
  • claim your profile
    Alex Blair
  • claim your profile
    Company In-general
  • claim your profile
    Sara In Maintenance
  • claim your profile
    Claire Customer Service
  • claim your profile
    John Forsythe
  • claim your profile
    Sam Palmer
No description available.
Murray & Currie

60 Queen St Edinburgh
City of Edinburgh
EH2 4NA

0131 226 5050
Sep 20,2017
Minithumbdown
John Forsythe
Sam Palmer
By: 'Puffinfan'
Sep 20,2017
2 people found
this helpful
As a landlord I trusted Murray and Currie with our rental property in Edinburgh. Initially the results were ok and they found a tenant for us for one year. However during the tenancy it became apparent that they did not deliver. The flat had wateringress from the roof and this was reported immediately by us and several times by the tenant. Over one month no action was taken and all requests ignored. Included in the rent was cleaning of the apartment twice a month. Towards the end of the tenanc...
read full review
Comment on agent fees
The fees are in line with the fees in the market. We feel however that they did not deliver appropriately.
Was this helpful? Yes
Aug 24,2017
Minithumbdown
By: 'scottishrenter'
Aug 24,2017
0 people found
this helpful
Worst Letting Agent EVER ! non compliant and UNPROFESSIONAL on EVERY LEVEL! Disgrace on every level. Do not use this agent....
read full review
Comment on agent fees
bad
Was this helpful? Yes
Aug 22,2017
Minithumbdown
By: 'Angry'
Aug 22,2017
0 people found
this helpful
Utterly unprofessional. Disgraceful, shameful cowboys who use a dodgy itinerary/cleaning company and try to fleece the deposit for no valid reason, only financial gain. If you have the misfortune to rent from M&C take comprehensive photos when you move in and out. Avoid, avoid, avoid - they have a terrible reputation for a reason!...
read full review
Was this helpful? Yes
May 18,2017
Minithumbup
Steve Currie
Aimee Stephen
By: 'Graeme Henry'
May 18,2017
0 people found
this helpful
I have just bought a property through Murray & Currie Property in Edinburgh's New Town. I wanted to highlight the excellent service levels provided from the start of my search to collecting the keys. They pro-actively found me the perfect new home in an off-market deal, let me look at the property several times and made the normally stressful process very enjoyable. A massive thank you to Steve Currie, Trevor and Aimee and the rest of the M&C team. Can't recommend Murray & Currie hig...
read full review
Was this helpful? Yes
Apr 15,2017
Minithumbdown
By: 'EB'
Apr 15,2017
0 people found
this helpful
They weren't great to be honest. Repairs were slow and it's taking us 3 months to get our deposit back as they put it in with safe deposit Scotland. I wouldn't recommend them....
read full review
Was this helpful? Yes
Apr 14,2017
Minithumbup
Company In-general
By: 'Caroline'
Apr 14,2017
0 people found
this helpful
I have nothing but positive comments to make about Murray and Currie. When I arrived in Edinburgh it was tricky finding time to attend viewings during working hours. They were by far the most flexible agency when it came to arranging after-work viewings. They were also even kind enough to drive me from one viewing to another with the same lettings rep which was really appreciated. They are also open early in the mornings and on Saturday morning which is again helpful when you are organising thi...
read full review
Comment on agent fees
There were no agent's fees which was great.
Was this helpful? Yes
Mar 27,2017
Minithumbdown
By: 'NeverMurrayAndCurrieAgain'
Mar 27,2017
1 people found
this helpful
A shameless disgraceful company. Throughout the year, the agency never replied to calls after we paid the deposit. When we turned up, the flat was in a dirty state (carpet stained, floor tiles damaged, light bulbs missing), but the documents say everything is cleaned and fixed to a professional standard. I suppose this sort of professional standard can be compared to as just how professional this company is. One bed was missing in a furnished flat, which took this agency a week to sort out. We r...
read full review
Comment on agent fees
Bad, roughly £100 a month added to the rent. Hence it's "free".
Was this helpful? Yes
Jan 17,2017
Minithumbup
Alex Blair
By: 'Mrs. M.Kanis'
Jan 17,2017
2 people found
this helpful
Effective and efficient service. Extremely helpful and professional. Alex will make sure that he will find you the most suitable property in the fastest time possible. Highly recommend!...
read full review
Was this helpful? Yes
Dec 09,2016
Minithumbup
By: 'Sam'
Dec 09,2016
0 people found
this helpful
Great service. My partner and I moved here from Australia and that have made the transition very smooth. The apartment was clean, fully furnished and ready to go....
read full review
Was this helpful? Yes
Nov 25,2016
Minithumbup
Alex Blair
By: 'Sue'
Nov 25,2016
0 people found
this helpful
Great service by all the staff. No problem recommending them at all as a letting agent. Thanks very much to you all...
read full review
Was this helpful? Yes
Sep 26,2016
Minithumbdown
By: 'Bc1'
Sep 26,2016
5 people found
this helpful
** I Only gave one star because I HAD to give a star. In all my years of renting properties, i have never once felt compelled enough to write a review regarding a letting agents. When my friends said 'Murray and Currie are bad' I brushed it off thinking, they can't be THAT bad? If you avoid ONE letting agents in scotland - please let it be this one. I don't have enough time in the world to explain all the issues we have had with them, the worst being having raw sewage coming out our baths/show...
read full review
Was this helpful? Yes
Jun 17,2016
Minithumbdown
By: 'Natalie72'
Jun 17,2016
1 people found
this helpful
Avoid at ALL costs! Murray & Currie are an absolute disgrace & not fit to let properties! They have no interest in you once you have signed, my partner & I were left without a working fridge or freezer for 3 weeks & their response throughout was tough, just deal with it. We didn't have 1 tenancy visit from them, their customer service skills are zero when it comes to any issues as they simply don't care and have no interest in you whatsoever. Then they steal as much of your d...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
Apr 01,2016
Minithumbdown
By: 'HNaismith'
Apr 01,2016
2 people found
this helpful
AVOID! AVOID AVOID! You are not treated like a valued customer or even like they want you as a customer. I'm sick and tired of feeling like they are doing me a favour! I pay almost £1,000 a month in rent so you'd think it would take less than 8 days to get us some cooking facilities! We have wasted over £130 worth of food. And now are faced with ordering in and eating out. They've said that thats basically on us and we just have to suck it up and deal with it. Apparently the la...
read full review
Was this helpful? Yes
Feb 01,2016
Minithumbdown
By: 'BB Scotland'
Feb 01,2016
2 people found
this helpful
This company cost me thousands of pounds - do not use them under any circumstances. To say their service was terrible is an understatement. I am a landlord renting a property in Edinburgh. The tenants they got for me were unsuitable, they NEVER did any inspections of the property leading to severe dilapidation (there was severe damp to a wall, which I picked up on when I visited between tenants and had clearly been there for some months). My tenants never got a response when they had a probl...
read full review
What agent could do to change your mind?
They increased their percentage take without notification and they didn't manage the property as I was paying them to do - if they had been doing their job it would have been acceptable, but because they didn't it was daylight robbery.
Attached Files
Comment on agent fees
They increased their percentage take without notification and they didn't manage the property as I was paying them to do - if they had been doing their job it would have been acceptable, but because they didn't it was daylight robbery.
Was this helpful? Yes
Jan 28,2016
Minithumbup
Sara In Maintenance
Claire Customer Service
By: 'Ms I Stevenson'
Jan 28,2016
0 people found
this helpful
Am so pleased with the Staff upgrade at Murray and Currie that I felt compelled to write a review. I have been renting a property in Edinburgh from M&C for the last couple of years and although they always got the job done, it was sometimes a bit of an uphill struggle along the way. However that's all changed now that two new people, Sara in Maintenance and Claire in Customer Service, have joined the Team. I've recently been experiencing problems with a very slow draining shower, and althoug...
read full review
Was this helpful? Yes
Dec 08,2015
Minithumbdown
By: 'Kasia'
Dec 08,2015
7 people found
this helpful
Happy with the service? You will probably tell 5 of your friends. Unhappy? You will tell up to a 100. I wouldn't normally spent my time doing so, but if I could only warn ONE person off using this company, then I will be able to sleep better at night. Murray and Currie. Being a tenant for a majority of my adult life, this is my first experience with such UNREALISTIC company. Don't be fooled by their glamorous façade and simply just listen to the reputation of this agency. Please watch...
read full review
Was this helpful? Yes
By: Renata
Dec 22, 2016
View all comments (2)
Hi - I am currently going through a dispute with m&c and I would like to discuss with you, they did exactly the same thing to me! It's so upsetting! Not sure if you can see my email address? Thanks ...
Dec 04,2015
Minithumbdown
Company In-general
By: 'Annoyed prospective customer'
Dec 04,2015
2 people found
this helpful
Having booked a viewing I arrived early and waited until 10 minutes after the scheduled time to phone the office as no agent had showed up. I phoned the office and after being put on hold I was then told that my viewing had been cancelled with no explanation of why. I asked why I wasn't informed and I was told that it was because they didn't have my details which is untrue as they at least had an email as I initially enquired through the email link on S1. I was told again that nobody had turned ...
read full review
Was this helpful? Yes
Sep 11,2015
Minithumbup
Alex Blair
By: 'J Brown'
Sep 11,2015
0 people found
this helpful
I can say with absolute certainty that Alex and the team in Edinburgh helped me to the utmost. I arrived in Edinburgh with a couple of properties to view and was surprised that the majority of Lettings Agents did not work at the weekend. Alex found me a 2-bed apartment and was able to guide me through the process of applying and obtaining the approval of the landlord. I was kept up to date at all times with regards to progress and did not have to keep chasing. It was a shame that the landlord...
read full review
Was this helpful? Yes
Jul 23,2015
Minithumbup
By: 'Julie Mcneill'
Jul 23,2015
0 people found
this helpful
I cannot recommend this agent highly enough. Staff are friendly, helpful and willing to go the extra mile. I have found the service to be professional and staff deliver exactly what I would expect. Good service is hard to find, credit where credit is due!...
read full review
Was this helpful? Yes
By: kath bume
Nov 02, 2016
View all comments (1)
Reviews praising your brother Scott don't count Julie. I'm sure there are a few more 5 star ones in a similar vein ...
Nov 11,2014
Minithumbdown
Aimee Stephen
By: 'JH'
Nov 11,2014
10 people found
this helpful
Absolute cowboys, really unprofessional. Never dealt with any issues we were constantly passed from one person to a next. Then tried to fleece us on our deposit. We had not done an inventory they tried to tell us that we were liable because we had not requested one! DO NOT USE MURRAY & CURRY...
read full review
Was this helpful? Yes
Oct 31,2014
Minithumbdown
By: 'Lu'
Oct 31,2014
4 people found
this helpful
Worst 'letting agency ' I had to deal with, I agree with all the reviews I read in here. Following my Odyssey. The first room A guy moved from this room and was try to subletting it for his last month of contract to not loose money, so I agreed to take it over and we went together to the agency to explain this change of tenancy during the previous tenant's contract and making my first payment with them. They explained me that I could have stayed in that house just for the aforementioned...
read full review
What agent could do to change your mind?
do their job, but that requires ability and honesty which they absolutely ignore.
Attached Files
Comment on agent fees
Waste of money.
Was this helpful? Yes
Oct 26,2014
Minithumbdown
By: 'Disgruntled and impatient tenant'
Oct 26,2014
6 people found
this helpful
I am not typically a person who spends the time writing a review (good or bad) but if I could only warn one person off using this company then I will be able to sleep better at night. Murray and Currie are inefficient, disorganised, unrealistic and generally the most terrible Letting Agents I have ever dealt with. I am a reasonably young professional, always pay my rent on time and took on a property that clearly needed some care. As I moved in the cleaners had just turned up, so it never got...
read full review
What agent could do to change your mind?
Do the job of a letting agent.
Attached Files
Was this helpful? Yes
Oct 05,2014
Minithumbdown
By: 'Sam'
Oct 05,2014
3 people found
this helpful
Would not rate them they are unprofessional they don't get back to you until ages. Don't keep you informed. They don't fulfill their promises. One says one thing other says another. Poor service I would not use them again. I don't normally do reviews but they messed me around big time and really annoyed me....
read full review
Was this helpful? Yes
Jul 08,2014
Minithumbdown
By: 'Sam'
Jul 08,2014
8 people found
this helpful
Worst experience with a letting agency. From day one it's been nothing but lies. I booked a viewing, they used the wrong pictures "by accident", which showed a bigger more airy flat. I dismissed that because the man seemed so apologetic about the mix up. I stupidly signed the lease, after a tonne of lies (the flat allowed pets, everything would be fixed, I would get a professional clean, new carpet etc. etc.) The repair man showed up ONCE, and I never heard from him again. Co...
read full review
What agent could do to change your mind?
Fix everything. There\'s just too many issues, stop ignoring your tenants might be a good start.
Attached Files
Was this helpful? Yes
Jun 30,2014
Minithumbdown
By: 'Jekso'
Jun 30,2014
6 people found
this helpful
Do not deal with this letting agency! Awful experience from start to finish! We first moved in to our property and there had been no checks after the previous tenets had moved out. We had drove for hours to the property and had to drive all the way back because of rubbish and dirt all over the flat even urine in the toilet which was completely uninhabitable. We contacted Murray and currie about this and they apologised and arranged for it to be cleaned which took 2 days and we were never reimbu...
read full review
Was this helpful? Yes
Jun 13,2014
Minithumbdown
By: 'Carlton'
Jun 13,2014
4 people found
this helpful
The process for signing the lease was acceptable but all maintenance and communication was lacking. Over the 12 month lease we phoned them several times about property maintenance issues. They failed to call us back every time and fixed none of the problems. This property agent is appauling for tenant care....
read full review
What agent could do to change your mind?
Address tenant needs
Attached Files
Was this helpful? Yes
Feb 05,2014
Minithumbdown
By: 'Doc'
Feb 05,2014
11 people found
this helpful
Very unprofessional! Murray and Currie took over the management of the flat I was renting as this was sold and the new owners decided to give the management to Murray and Currie. My contract was forwarded to them and all details discussed thoroughly with them. They had to give me 24hours notice before entering the property for viewings. They were aware and had no issues with that. Despite the contract and the agreement they decided to breach my contract by allowing 3 people to enter my property...
read full review
Was this helpful? Yes
Nov 27,2013
Minithumbup
By: 'Oliver F'
Nov 27,2013
2 people found
this helpful
In over 19 years of being on either end of the Edinburgh lettings market, I feel I am well placed to provide an objective opinion on lettings agents. Murray & Currie are the first agent I have engaged that have provided a service professional enough to ensure that I now don\'t need to worry about the status of my properties. They are more personable, accommodating & approachable than some of the bigger agents I have encountered, whilst being far more professional & reliable tha...
read full review
Was this helpful? Yes
Oct 18,2013
Minithumbdown
By: 'Debz89'
Oct 18,2013
3 people found
this helpful
Moved into one of their properties. from day one we have had a leaking pipe in the airing cupboard and water leaking out of the shower into the living room. it\'s obvious that no one came to inspect the property before we moved in. its been 6 weeks now and nothing has been done despite persistent calls to them. useless....
read full review
Attachments
Was this helpful? Yes
Oct 11,2013
Minithumbdown
By: 'jpl'
Oct 11,2013
6 people found
this helpful
After seven years of renting properties in central Edinburgh, this company has to be by far the worst experience I have ever come across. First of all the property was not cleaned or maintenance items not completed when we moved in initially, the windows were in such a state that it was and still is hard to see out of. Also the dampness in the wall was not dealt with as we had agreed prior to signing the lease as we had discussed. We have had numerous issues with the lighting in the flat, ...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 58% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 4 10 22 0 0 1 0 0 3
Steve Currie - upload your photo Steve Currie
1 reviews

About Steve No description set View full profile
John Forsyth - upload your photo John Forsyth
2 reviews

About John No description set View full profile
Aimee Stephen - upload your photo Aimee Stephen
4 reviews

About Aimee No description set View full profile
Theo Droop - upload your photo Theo Droop
1 reviews

About Theo No description set View full profile
Neil Chatham - upload your photo Neil Chatham
1 reviews

About Neil No description set View full profile
Joe unknown - upload your photo Joe unknown
1 reviews

About Joe No description set View full profile
Kat Usher - upload your photo Kat Usher
1 reviews

About Kat No description set View full profile
Alex Blair - upload your photo Alex Blair
3 reviews

About Alex No description set View full profile
Company In-general - upload your photo Company In-general
2 reviews

About Company No description set View full profile
Sara In Maintenance - upload your photo Sara In Maintenance
1 reviews

About Sara No description set View full profile
Claire Customer Service - upload your photo Claire Customer Service
1 reviews

About Claire No description set View full profile
John Forsythe - upload your photo John Forsythe
1 reviews

About John No description set View full profile
Sam Palmer - upload your photo Sam Palmer
1 reviews

About Sam No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

2013: We no longer charge agency fees. Thank You. Murray & Currie
Last updated at 8:19 PM 04/04/2013 by John

Complaints Procedure

Please direct all complaints to Mr John Forsyth -  john@murrayandcurrie.comWe except complaints in writing and will reply within 24hours. Should you wish to arrange a home visit to discuss your complaint we will arrange this within 5 days. Please note due to recent deposit regulations our deposit releases are handled and regulated by mydepositscotland http://www.mydepositsscotland.co.ukWe aim to provide a service that exceeds expectations and would encourage anyone to contact us if they feel they have not received the service every tenant and landlord deserves. Murray & Currie  
Last updated at 8:20 PM 04/04/2013 by John

Awards won by Murray & Currie, Edinburgh EH2 4NA

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



.

Find the Best Agent to
Buy, Sell or Rent Property