Mullucks Wells
1.3/5, 15 reviews
7% recommended
0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
20% lettings fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £0 £0
Lettings 0% 20% £900 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 8 0 2 1 1 0 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Appalling treatment initially as a prospectiv......”

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Aug 09,2022
Minithumbdown
By: 'Mr F'
Aug 09,2022
0 people found
this helpful
Appalling treatment initially as a prospective buyer from start to finish leaving my wife in tears after requesting highly personal information to establish whether we were 'suitable buyers' and not even having the decency to let us know the outcome or even a 'thank you'. ...
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By: Daniel Galati
Aug 11, 2022
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Thank you for your time on the phone yesterday Mr Faulkner, I hope we were able to address some of your issues and concerns ...

“Terrible customer service! From the start, th......”

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Jul 19,2019
Minithumbdown
By: 'William'
Jul 19,2019
2 people found
this helpful
Terrible customer service! From the start, the staff at Mullocks Wells have been uncourteous and rude (emails to prove). Upon checkout, they are trying to charge £140 for a checkout clean to a 1 bedroom flat. The average hourly rate for a cleaner is £10. We have left ...
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“Loraine Pateman...”

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May 28,2019
Minithumbdown
By: 'Alexandra'
May 28,2019
1 people found
this helpful
Poor sales services from this agent. Very uncourteous. She needs further training. Please review her email responses to potential clients....
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Comment on agent fees
N/A
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“rubbish...”

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Dec 15,2018
Minithumbdown
By: 'keith'
Dec 15,2018
1 people found
this helpful
DO NOT RENT WITH THESE, i rented the place had a major flood bringing the bathroom ceiling down, electric lights hanging down a fatality would have occurred if the shower was used ( no bath fitted) idiot woman at dunmow said it was safe to use. ...
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Comment on agent fees
very bad
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“Unprofessional...”

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May 28,2018
Minithumbdown
Sarah
By: 'Mullucks'
May 28,2018
1 people found
this helpful
MW initially over valued our house to get the business and then despite 2 price reductions failed to deliver hardly any prospect buyers. they are not on Zoopla so miss all the London market moving out. Then when we decided to part exchange for a new ...
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Comment on agent fees
Average
Was this helpful? Yes
By: William Wells
Jul 17, 2018
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When a client raises a concern Mullucks Wells follow a clear procedure. The complainant was dealt with within this framework by a Residential Director of the firm and contact was made on the same day with a commitment to provide a response in writing provided this occurred within a couple of working days. The complainants felt that they had lost out financially due to the actions of this firm but when we looked through the facts and checked those facts with all parties involved we could not find ...

“As "Property Specialists", they are Not good...”

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Apr 04,2018
Minithumbdown
By: 'Mr'
Apr 04,2018
2 people found
this helpful
On Mullucks Integrity: Joan Bull, the manager, hid information from the landlord. She made it clear to me that she manages the rentals. On Mullucks Efficiency: There were times when we had a stream of contractors at in our flat. Contractors often came for the ...
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Was this helpful? Yes
By: Joanna Wilson
May 02, 2018
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We were very sorry to see this feedback, much of which is inconsistent with our experience. We do not put all jobs out to tender but use reliable local companies that we know to be reasonable and efficient. At no point were other cleaners let into the property to quote for the cleaning so the £250 apparently quoted by another cleaner cannot have taken into account the level of cleaning required or the amount of rubbish to be removed from the house and garden. As part of our property ma ...

“Absolutely the biggest shower of rubbish you will ever come ......”

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Nov 11,2016
Minithumbdown
Deborah
By: 'Anon'
Nov 11,2016
2 people found
this helpful
Absolutely the biggest shower of rubbish you will ever come across. They do nothing but lie. They talke a large deposit and have no intention of giving this all back no matter how well you look after the property. For the thirteen months I was ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Truly awfull. I write two years after purchasing a property ......”

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Feb 13,2016
Minithumbdown
By: 'greateaston'
Feb 13,2016
1 people found
this helpful
Truly awfull. I write two years after purchasing a property through Mulluck Wells. We came to collect the keys and were caught in traffic on the M11 so were due to arrive 15 minutes after scheduled closure of the office. They were adamant no one could ...
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What agent could do to change your mind?
Would rather burn my money than hand it over to them.
Attached Filesnbsp;
Comment on agent fees
Would rather burn my money than hand it over to them.
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“Absolutely the worst letting agency out thereUnprofessional staff i have ......”

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Oct 10,2014
Minithumbdown
Darren
By: 'Angry'
Oct 10,2014
3 people found
this helpful
Absolutely the worst letting agency out there Unprofessional staff i have the emails to prove and saved every single one from the 4 members of staff Did not inspect the property for 18 months! Boiler not serviced ever in 2 years, leaking oil tank, mouldy ceilings etc etc ...
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By: richard rogers
Apr 03, 2018
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OK "Director of Residential Lettings at Mullucks Wells", If you say you have the evidence that this complaint is lies (unjustified) then publish the evidence here. How else could we accept what you say? ...

“Mullucks Wells...... Translation....... Multi xxx ups.Been renting for a ......”

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Sep 19,2013
Minithumbdown
By: 'Annoyed'
Sep 19,2013
3 people found
this helpful
Mullucks Wells...... Translation....... Multi xxx ups. Been renting for a few years and this company do not deserve to be allowed to trade. Moved into what I thought would be a fantastic converted country house. Day 1 moving in night.... Electric sparks from plug in unused ...
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“Happy for us to leave hundreds of pounds more in ......”

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Aug 25,2012
Minithumbdown
By: 'Taska'
Aug 25,2012
1 people found
this helpful
Happy for us to leave hundreds of pounds more in oil in the tank than when we arrived. but charged us 30 quid for a chipped soap dish that wasn't mentioned in the 2 hour check-out ... heads they win, heads they win....
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What agent could do to change your mind?
Been fair
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“we paid a deposit for a property that we wished ......”

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May 25,2012
Minithumbdown
By: 'Mark'
May 25,2012
1 people found
this helpful
we paid a deposit for a property that we wished to buy but was going to let for 2 years before a purchase as we had started a limited company and needed 3 years show able books to gain a mortgage. we sent payment on the 8th ...
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What agent could do to change your mind?
nothing i feel sorry for persons trying to sell there house with them better off a low level estate agent that don't think they are untoucable
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“The agent failed to conduct proper negotiations with the buyer ......”

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Feb 07,2012
Minithumbdown
By: 'Mullucks'
Feb 07,2012
3 people found
this helpful
The agent failed to conduct proper negotiations with the buyer and to communicate effectively both internally and with the buyer and seller. This lead to confusion after lawyers were appointed about what the buyer was precisely buying. The Agent then covered up and disguise their ...
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By: Mullucks Wells
Mar 14, 2012
View all comments (1)
This review was not posted by Mullucks Wells as stated. The review above fails to point out that the vendor received an offer within 3% of the guide price, and that on their instruction this case went to mediation which failed so then went to arbitration. The arbitrator found in the agents favour, for full fees and costs. ...

“Their level of customer service and charisma was very poor....”

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Aug 05,2011
Minithumbdown
By: 'Mr'
Aug 05,2011
4 people found
this helpful
Their level of customer service and charisma was very poor....
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“Mullucks Wells are a good estate agents, with good knowledge ......”

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Oct 05,2007
Minithumbup
By: 'fluffy'
Oct 05,2007
0 people found
this helpful
Mullucks Wells are a good estate agents, with good knowledge and employees. They helped me when needed and are a good trustworthy estate agents to use. I recommend them....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Mullucks Wells

Regional Awards won by Mullucks Wells

Individual Branch Awards


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