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    Rita Clarke
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    Mary Daines
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    Heather Clarke
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Mulberrys Independent Estate Agents Ltd

190 High Street Egham
Surrey
TW20 9ED

01784 477772

Nov 05,2016
Minithumbdown
By:
Nov 05,2016
0 people found
this helpful
This has to be the worst letting agency in the area, do not trust them or use them. They are unreliable and do not return emails or calls. We rented our annex through them, when it came to getting deposits back etc they delayed returning any money due back as long as possible and lied on several occasions.The is is a very unprofessional set up....
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Comment on agent fees
Average in the arwa
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Mar 23,2013
Minithumbdown
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Mar 23,2013
6 people found
this helpful
As a former Landlord I would like to warn all prospective Landlords DO NOT USE THESE AGENTS. I have been lied to on several occasions ,all my requests and e mails and phone calls ignored. Mulberrys are so very lazy it is easier for them to charge me the Landlord for damages rather than investigate events properly with the tenants. Property inspections were not completed and my property was left damaged . Beware - they overcharge for work- check all invoices carefully . The owner of the company d...
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Dec 03,2012
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Dec 03,2012
3 people found
this helpful
They are the pirates of student letting for RHUL. It took them more than 2 months to send my deposit back, and only after a number of emails. Every time I went to their branch I was treated as a beggar, not as a customer paying for a service. The landlord too seemed really disappointed by their management of its property. Never received the 24 hours notice for house viewings. But what gives the best example of the ridiculous incompetence of these people is the fact that they asked me if I knew w...
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Jun 19,2012
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Jun 19,2012
5 people found
this helpful
This is quite possibly the worst service I have ever received. I hope that other people are wise when choosing estate agents because we have lost £500 admin due to their scamming and unproffesional nature, we changed our mind less that 24hrs after paying over the phone on Friday the 8th of June 2012, I rung the next morning to cancel the transaction they refused. I dealt with the estate agent manager Rita Clark who is the ruddest woman I have ever sopken to, not only did she refuse the re...
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What agent could do to change your mind?
To have refunded us our money especially after I called less than 24hours after the transaction took place. No signed contract or form of identification was given by me. Mulberrys had not actually done any paper work, so took our kept our money, yet no service was given. My phone bill will be expensive this month, because I spent most of the time on Hold wanting for Rita Clarke, only to tell me that she would not refund me. In case anyone else deals with her, she cannot articulate clearly or even put together on conclusive argument. This company is shameful.
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Jun 17,2011
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Jun 17,2011
4 people found
this helpful
Terrible - I would advise any student at Royal Holloway to look elsewhere. Mulberrys took 3 months to return my deposit, dispite all parties being in agreement, they would not fix an ant infestation in my room, they refused to sort out an ant infestation and we were mislead into what contract clauses meant. The manager was rude more than one occasion, she shouted at me on more than one occasion. Just to top it all off the boiler broke, and it took them a total of 12 days to get an engineer to...
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Apr 29,2011
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Apr 29,2011
5 people found
this helpful
Unprofessional cowboys. Will try to get every last pence out of my deposit for unnecessary costs. I actually have a strong background in property law and know exactly what rights we have as students, and was able to send Mulberrys away with tails between their legs. However for those who don't, stay away! They have an awful reputation on campus. 90% of the student letting horror stories are about Mulberrys. One of the tenants living in our house has in fact still not signed the contract. They ar...
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Feb 09,2011
Minithumbup
By:
Feb 09,2011
2 people found
this helpful
Good guys. These guys were not actually reccomended to me but I was pleasantly suprised when dealing with them. They are family run and seem to know everything about property for let or sale in Egham. Thanks Mulberrys Egham office....
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Sep 17,2010
Minithumbdown
By:
Sep 17,2010
7 people found
this helpful
[[EDIT ORIGINAL START]] I would advise people to never use these people I agree entirely with the other reviews. I think even giving them one star is misleading for the people who don't see that one star means terrible they should have a minus rating of some kind like a black skull and bones. They are extremely rude any queries about their extremely unfair contract terms are dismissed as being trivial as if we are being pedants for asking about them. One of the ladies - Sue was quite p...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting No data



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From Landlords From Tenants From Vendors From Buyers Other
1 2 0 4 0 0 0 0 0 1
Rita Clarke - upload your photo Rita Clarke
1 reviews

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Mary Daines - upload your photo Mary Daines
1 reviews

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Heather Clarke - upload your photo Heather Clarke
1 reviews

About Heather No description set View full profile

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Awards won by Mulberrys Independent Estate Agents Ltd, Egham TW20 9ED

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