Properties Glasgow - Infiniti Properties
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mov8 Real Estate

128 St Johns Road Carstorphine, Ed
City of Edinburgh

0131 202 5444

Sep 27,2016
Sep 27,2016
5 people found
this helpful
I have never come across such blatant disinterest and lack of customer service as experienced with mov8. While you may save a few quid but you will almost certainly lose potential sales on your property too. The agents are rude, have no customer skills and the most basic to no knowledge of the properties they are marketing. AVOID AT ALL COSTS....
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Comment on agent fees
You get what you pay for
Was this helpful? Yes
By: Jamie
Sep 28, 2016
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We are really sorry to receive a review like this and this certainly isn't in line with the values of our company nor the sort of service that we aim to provide to all of our clients and customers. Obviously it is quite difficult to respond without knowing who our client is in this case, however we are of course keen to resolve any issues you have had to your complete satisfaction so we should be grateful if you will please get in touch with us via and we will look in....
Mar 07,2016
Mar 07,2016
3 people found
this helpful
They say you get what you pay for... if you go for these people you will end up with a firm that has pretty much zero internal or external communication and requires constant reminders to do the most basic things, about which they then frequently forget. I have done a lot of buying and selling property in Scotland and am a qualified property paralegal, so the process is hardly new to me, but I have never experienced anything like this. To begin at the beginning: the photographs were so awful ...
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Comment on agent fees
They are cheap. So was my house, at the price I finally sold it for, having, so it seems, missed out on someone who would have paid the asking price.
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By: MOV8 Real Estate
Mar 14, 2016
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Hi Kate, We are sorry to hear that you are not satisfied with the service you received. We treat customer satisfaction as our top priority and have already started an investigation into every aspect that you have mentioned in your review. A member of our Senior Management Team will be in touch to seek to resolve everything to your complete satisfaction. Kind regards, MOV8 Real Estate....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
  • Min: £159,000
  • Max: £159,000

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