Morgan Randall
4.1/5, 623 reviews
83% recommended
87% sales valuation accuracy
88% sales fee satisfaction
91% lettings valuation accuracy
81% lettings fee satisfaction



Property Features

Morgan Randall prides itself on offering the highest level of customer service whilst maintaining an unrivalled level of performance within the sales and lettings industry. We encourages all feedback, both positive and negative to ensure that we are continually improving our service to all our customers. We are a dynamic ... show more Morgan Randall prides itself on offering the highest level of customer service whilst maintaining an unrivalled level of performance within the sales and lettings industry. We encourages all feedback, both positive and negative to ensure that we are continually improving our service to all our customers. We are a dynamic and fast growing organisation and as such we are constantly reviewing our systems so that our levels of customer service are always superior to that of our competitors. Our customers are valued and recognised as the most important part of our business, without whom we would not be able to achieve our great success.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 87% 88% £55,000 £890,000
Lettings 91% 81% £330 £3,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
80 20 344 66 16 1 31 1 43 21
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS NLA DPS
Latest Properties

No Properties

“Great...”

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May 29,2020
Minithumbup
Julia
By: 'Ambra'
May 29,2020
0 people found
this helpful
Thanks to Julia she was very kind, helpful and professional, I found myself really well, she was able to answer all my questions and doubts....
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“I was put in contact with Julia to see a flat......”

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Apr 12,2020
Minithumbdown
Julia
By: 'Agustin'
Apr 12,2020
0 people found
this helpful
I was put in contact with Julia to see a flat in Ontario Tower 1305. During the visits I was told that the flat was going to be cleaned and the broken ones repaired. Not only that did not happened, but now I'm in heavy discussions ...
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“Left without a house a week before moving!...”

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Mar 08,2020
Minithumbdown
By: 'Julie'
Mar 08,2020
2 people found
this helpful
After viewing a flat, my wife and I put a holding deposit down this property later that evening. The next day (Friday), I received a call from Morgan Randall telling us 'Congratulations the landlord has accepted your offer' and 'we will take the property off ...
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“I have been in contact with Julia and she is ......”

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Feb 17,2020
Minithumbup
Julia
By: 'Alice'
Feb 17,2020
0 people found
this helpful
I have been in contact with Julia and she is always nice and responsive. I feel comfortable even if I am not in town....
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“I would not recommend this agent at all. Plea......”

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Jan 23,2020
Minithumbdown
By: 'Sally'
Jan 23,2020
0 people found
this helpful
I would not recommend this agent at all. Please spare yourselves the pain and find someone professional if you can in this market...
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“Julia was such a great and helpful agent. I s......”

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Jan 08,2020
Minithumbup
Julia
By: 'Lucy'
Jan 08,2020
0 people found
this helpful
Julia was such a great and helpful agent. I said yes to the first apartment she showed me. Thank you Julia & Morgan Randall for making my move to London way less stressfull than I thought it would be....
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“What really has worked for me is the responsi......”

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Dec 06,2019
Minithumbup
Julia
By: 'Saurabh'
Dec 06,2019
0 people found
this helpful
What really has worked for me is the responsiveness and sensitivity of Julia with Morgan Randell. Its been really helpful in getting the right place in New City. Thanks again for all the help and support....
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“Sharntell is helpful and responsive. She has ......”

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Nov 12,2019
Minithumbup
Sharntell
By: 'Camille'
Nov 12,2019
0 people found
this helpful
Sharntell is helpful and responsive. She has dealt with various problems during the tenancy professionally. Very happy with the service....
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“My partner Nikki got in touch with this circu......”

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Nov 08,2019
Minithumbdown
Jade
By: 'Matthew'
Nov 08,2019
0 people found
this helpful
My partner Nikki got in touch with this circus company, and was dealt with by a "salesperson" called Jade Graham, pushy from the word go, and when my partner asked questions, he took a very defensive attitude indeed and didn't seem knowledgeable at all. He ...
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“Agressive selling and no customer care after offer is put forward...”

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Oct 27,2019
Minithumbdown
By: 'Camelia'
Oct 27,2019
0 people found
this helpful
I was in urgent need to rent and I could not be present at the viewings. I trusted Jade Graham when presented pictures of a lovely appartment. After a roller coster of emotions as she went completely rogue between offer acceptance and move day, she ...
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“Unprofessional agents with zero customer care...”

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Oct 25,2019
Minithumbdown
Elizabeth
Julia
By: 'Susan'
Oct 25,2019
4 people found
this helpful
Morgan Randall are ruthless sales people with zero customer care. We put down an offer to let an apartment on a Thursday and this was accepted the following morning with both myself and my partner receiving an offer acceptance confirmation email with instructions for next ...
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“Thanks to Jade Graham for the good profession......”

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Oct 21,2019
Minithumbup
Jade
By: 'E'
Oct 21,2019
0 people found
this helpful
Thanks to Jade Graham for the good professional service. Very helpful and sufficient Great process!!! Highly recommended!! Friendly and was able to answer all questions...
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“Jade Graham, has been amazing in supporting m......”

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Oct 17,2019
Minithumbup
Jade
By: 'John-Samuel'
Oct 17,2019
0 people found
this helpful
Jade Graham, has been amazing in supporting me find a new place within my budget, exceptionally patient throughout and made sure that was content with my final choice. Very Proffessional & reliable infact I have recommended her and intend to continue....
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“Canna was very prompt in finding us a tenant ......”

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Oct 10,2019
Minithumbup
Canna
By: 'Kusum'
Oct 10,2019
0 people found
this helpful
Canna was very prompt in finding us a tenant and has kept us informed of the progress throughout the process. She is very helpful. Thoroughly recommend her....
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“Canna Yuan has done a great job in leasing....”

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Oct 09,2019
Minithumbup
Canna
By: 'Philip'
Oct 09,2019
0 people found
this helpful
Canna Yuan has done a great job in leasing out my flat near Liverpool Station. She was very helpful, responded quickly for queries and handled the process efficiently. She secured good terms for the tenancy and smoothly arranged the tenancy agreement....
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“Amazing service from Jade Graham...”

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Sep 20,2019
Minithumbup
Jade
By: 'Anett'
Sep 20,2019
0 people found
this helpful
Amazing service from Jade Graham. She has an outstanding attitude and is eager to help. She is very helpful and professional - answered all my questions and gave me a lot of useful advice during the views. I would definitely recommend her to anyone who ...
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“Do not trust them.They will leave you alone......”

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Sep 13,2019
Minithumbdown
Jade
By: 'joedrew'
Sep 13,2019
1 people found
this helpful
Do not trust them. They will leave you alone after you sign a contract. If your offer is unsuccessful, deposit will not come back. - from my experience with Jade...
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“Do not trust them.They will leave you alone......”

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Sep 13,2019
Minithumbdown
Jade
By: 'joedrew'
Sep 13,2019
1 people found
this helpful
Do not trust them. They will leave you alone after you sign a contract. If your offer is unsuccessful, deposit will not come back. - from my experience with Jade...
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“Sinead Michael - Five star service!...”

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Aug 22,2019
Minithumbup
Sinead
By: 'Michelle'
Aug 22,2019
0 people found
this helpful
Sinead Michael has been nothing but amazing my entire journey. I’ve moved from the US to the UK and started looking for places to live before I even got here. Sinead was so helpful the entire time and making sure I was reassured that ...
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“10/10...”

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Aug 21,2019
Minithumbup
Sinead
By: 'Caroline'
Aug 21,2019
0 people found
this helpful
Sinead Michael has been a great help organising our tenancy. She responds very quickly, is always a pleasure to deal with and has worked really hard to make sure we could secure a flat we love....
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“I have connected with Morgan Randall after go......”

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Aug 18,2019
Minithumbup
Julia
Julia
By: 'Chaitanya'
Aug 18,2019
0 people found
this helpful
I have connected with Morgan Randall after going with other agencies. I should say Julia was assigned to handle my case and queries and she is prompt, spontaneous and very helpful. Most importantly she has the ability to understand a customers taste. Julia is helping ...
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“Holy Osborn is a truly dedicated and outstand......”

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Jul 15,2019
Minithumbup
By: 'Linda'
Jul 15,2019
0 people found
this helpful
Holy Osborn is a truly dedicated and outstanding agent, who went over and above the call of duty to assist us with our rental search. Would highly recommend. Thanks Holly...
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“Excellent service from Jade Graham from Morgan Randall...”

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Jul 06,2019
Minithumbup
Jade
By: 'Atena'
Jul 06,2019
0 people found
this helpful
Excellent service from Jade Graham from Morgan Randall Canary Wharf. Warm, energetic, a great listener, she helped me narrow down my search for the right property. Many thanks Jade, I am grateful for your support!...
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“Julia has always been available to answer any......”

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Jul 04,2019
Minithumbup
Sinead
By: 'Vanesa'
Jul 04,2019
0 people found
this helpful
Julia has always been available to answer any questions I had no matter what time I texted or called her. She has helped me out a lot in finding the appropriate property for me. She is very friendly, helpful and responsible. I would recommend her ...
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“A very happy customer......”

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Jul 04,2019
Minithumbup
Grace
By: 'Cornelis'
Jul 04,2019
0 people found
this helpful
I met Grace on Wednesday for two viewings. Both apartments were stunning and exactly fit what I was looking for. Grace went the extra mile to support me securing the apartment and was very responsive throughout the process on the offer amount, conditions and interactions ...
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“Yesterday we met to Grace from the Canary Wha......”

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Jun 20,2019
Minithumbup
Grace
By: 'Szandra'
Jun 20,2019
0 people found
this helpful
Yesterday we met to Grace from the Canary Wharf Branch and she showed us 2 flats. She was extremely friendly, very helpful, full of energy and enthusiasm. This was the best experience we had so far with an agent, as she was very fast- I just ...
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“A* professional and efficient. Greats service....”

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Jun 14,2019
Minithumbup
By: 'R'
Jun 14,2019
0 people found
this helpful
Had a great experience, knew all the details and was well prepared. Would definitely work with them. Great service. Look forward to working with Julia again, great knowledge of London. Really really great, just great....
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Comment on agent fees
Good
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“Julia - amazing customer service!!...”

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Jun 11,2019
Minithumbup
Julia
By: 'Natalie'
Jun 11,2019
0 people found
this helpful
Julia was so helpful and provided plenty of information. She was thorough, efficient and switched on! Highly recommend to anyone...
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“Professional at its best ....”

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Jun 11,2019
Minithumbup
Julia
By: 'Michael'
Jun 11,2019
0 people found
this helpful
Thank you Julia for working so hard in getting us the best possible pent floor on the market , after a few viewing you understood exactly what we wanted and made it happen on the 3rd attempt. You have been so helpful from the on set ...
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Comment on agent fees
Fair .
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“Great Service...”

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Jun 11,2019
Minithumbup
Julia
By: 'Neil'
Jun 11,2019
0 people found
this helpful
Julia has been responsive and thorough during my property search. A 5 star service! I would recommend asking for her directly....
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Comment on agent fees
N/A
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Morgan Randall

Regional Awards won by Morgan Randall

Individual Branch Awards



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