Morgan Randall
Canary Wharf, London, E14
4.2/5, 338 reviews
83% recommended
67% sales valuation accuracy
80% sales fee satisfaction
85% lettings valuation accuracy
84% lettings fee satisfaction
No company information

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

Morgan Randall
Unit 2, Discovery Dock East, South Quay Square
Canary Wharf,London
Greater London
E14 9SH
0207 510 0902

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 80% £55,000 £890,000
Lettings 85% 84% £0 £245,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
49 8 185 36 5 1 16 0 27 11
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS NLA DPS
Latest Properties

No Properties

“Holy Osborn is a truly dedicated and outstand......”

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Jul 15,2019
Minithumbup
By: 'Linda Silva'
Jul 15,2019
0 people found
this helpful
Holy Osborn is a truly dedicated and outstanding agent, who went over and above the call of duty to assist us with our rental search. Would highly recommend. Thanks Holly...
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“Excellent service from Jade Graham from Morgan Randall...”

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Jul 06,2019
Minithumbup
By: 'Atena Papatraian'
Jul 06,2019
0 people found
this helpful
Excellent service from Jade Graham from Morgan Randall Canary Wharf. Warm, energetic, a great listener, she helped me narrow down my search for the right property. Many thanks Jade, I am grateful for your support!...
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“A very happy customer......”

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Jul 04,2019
Minithumbup
By: 'Cornelis Owel'
Jul 04,2019
0 people found
this helpful
I met Grace on Wednesday for two viewings. Both apartments were stunning and exactly fit what I was looking for. Grace went the extra mile to support me securing the apartment and was very responsive throughout the process on the offer amount, conditions and interactions ...
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“Yesterday we met to Grace from the Canary Wha......”

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Jun 20,2019
Minithumbup
By: 'Szandra Suveg'
Jun 20,2019
0 people found
this helpful
Yesterday we met to Grace from the Canary Wharf Branch and she showed us 2 flats. She was extremely friendly, very helpful, full of energy and enthusiasm. This was the best experience we had so far with an agent, as she was very fast- I just ...
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“Dedicated and helpful...”

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Apr 12,2019
Minithumbup
By: 'Xavier Herrera'
Apr 12,2019
0 people found
this helpful
I live overseas and Ms. Purswani has been extremely helpful and dedicated in managing my flat and sorting out all the issues that arise from living in a flat in London. She has been essential in maintaining a good relationship between me and my tenants, ...
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Comment on agent fees
I consider the fees to be reasonable based on the amount of work that is required to manage my flat appropriately.
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“Highly Responsive and Efficient...”

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Mar 30,2019
Minithumbup
By: 'Sambuddha'
Mar 30,2019
0 people found
this helpful
Sharntell is professional, proactive and a solution provider. So far, All my issues have been resolved by her in a timelyand efficient manner. Please keep up the great work....
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“Responsive and Persistent...”

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Mar 13,2019
Minithumbup
By: 'Neal Landlord'
Mar 13,2019
0 people found
this helpful
When the tenant started to get into arrears, Shruthi persistently followed up over a number of months to keep payments being made and to finally eliminate the arrears. I was impressed that Shruthi kept with the issue until it was resolved, engaging firmly with the ...
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“My thoughts....”

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Mar 13,2019
Minithumbup
By: 'Sos man'
Mar 13,2019
0 people found
this helpful
I find the lettings management team are outstanding. Very keen to help. Very welcoming on arrival. Shruti Purswani is always on point. Very knowledgable on all aspect of her job. An absolute joy. I would recommend her to anyone....
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Comment on agent fees
No comment
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“Thank you Sharntell...”

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Mar 12,2019
Minithumbup
By: 'Yasmeen Sheikh'
Mar 12,2019
0 people found
this helpful
I have been a tenant with Morgan Randall for three years and they are very professional team. I would like to mention Sharntell Edwards here, she has been our property manager and a great help every time we called her for an issue with our ...
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Comment on agent fees
She had great customer service skills.
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“Shruthi , an exceptional property manager ....”

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Mar 12,2019
Minithumbup
By: 'Azim'
Mar 12,2019
0 people found
this helpful
In my dealings with Shruthi , she's been exceptionally diligent and her knowledge of the law was very reassuring. The service she provides is absolutely fantastic. She's only a phone call away and resolves issues immediately. I have been with MR for a good few years ...
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Comment on agent fees
Good
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“Great!...”

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Feb 22,2019
Minithumbup
By: 'MillieF'
Feb 22,2019
0 people found
this helpful
Julia was incredibly helpful in our search for a flat. She is there to answer all questions at every hour!...
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“Beware landlords...”

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Nov 30,2018
Minithumbup
By: 'Rushil'
Nov 30,2018
0 people found
this helpful
They found me the worst tenants who ruined my flat and didn't vacate after the tenancy finished and Morgan Randall still demanding fees when they over stayed and didn't pay rent! They forced me take take these tenants as they knew what they are like ...
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Comment on agent fees
Bad
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“ms...”

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Oct 12,2018
Minithumbup
By: 'Diana'
Oct 12,2018
0 people found
this helpful
she is a very professional real estate agent who can answer all my questions regarding all the properties she took me for viewing, and also provides correct information on the renting market. She is a very kind, nice lady, makes me feel like a good ...
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Comment on agent fees
reasonable
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“KLAUDIA...”

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Oct 12,2018
Minithumbup
By: 'Amrit and Haaris'
Oct 12,2018
0 people found
this helpful
Klaudia was very helpful from the beginning till now. She took her time and listened to our needs and wants and then gave us many options to choose from. Klaudia made us feel comfortable and calm throughout the whole process, and at no point did ...
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“Always helpful...”

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Oct 12,2018
Minithumbup
By: 'Catarina'
Oct 12,2018
0 people found
this helpful
Since the viewing of the property everyone that we worked with were always very helpful and with any problem that we encounter they were there to help us solve it as smoothly as possible...
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“Sharntell is crucial to my property business......”

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Jul 13,2018
Minithumbup
By: 'Anthony'
Jul 13,2018
0 people found
this helpful
I've been a landlord with MR for over 8 years. In the early years, my experience with MR's property managers was a bit mixed, because no one seemed to take ownership of my problems - I would get a different person replying every time and they ...
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“Great...”

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Jul 04,2018
Minithumbup
By: 'GJ'
Jul 04,2018
0 people found
this helpful
Jade was great and really enthusiastic about the place and communicated what the landlord was looking I'm tenants, and knew the area extremely well, and was professional and polite throughout....
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Comment on agent fees
Good
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“professionalism,genuine, honest,kind,helpful from jade...”

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Jun 27,2018
Minithumbup
By: 'Larrissa'
Jun 27,2018
0 people found
this helpful
Jade : Very lovely staff Professionalism Good working spirit Great customer service Kind Respectful to my wishes Very responsive Never disappoint her clients I highly recommend jade best results to receive...
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Comment on agent fees
Honestly the fees are too high especially as I am a first time tenant
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“Very helpful...”

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May 30,2018
Minithumbup
By: 'Georgeta'
May 30,2018
0 people found
this helpful
Every time I contacted Samuel regarding the problems that I had with the property he manages, he was really helpful, polite and always going the extra mile to make sure everything is being solved swiftly. Thank you Samuel!...
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Comment on agent fees
Good
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“Review...”

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May 04,2018
Minithumbup
By: 'Simply Winch'
May 04,2018
1 people found
this helpful
Sharntell has been a great Property Manager when we have an issue with our flat she actions the repair really quickly which is amazing, her customer service skills is really great and I would be happy to recommend Sharntell....
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Comment on agent fees
Good
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“Horrible service...”

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Apr 30,2018
Minithumbdown
By: 'Morgan Randall tenant'
Apr 30,2018
3 people found
this helpful
I have been with this agent for over an year and they have the worst property service. Though the property is premium managed, none of the repairs of maintenance happen in time. I'm tired of making complaints and even escalating it. They have a useless ...
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Comment on agent fees
I think its average
Was this helpful? Yes
By: Stesang
Jul 22, 2018
View all comments (1)
Morgan Randall seems like professional and friendly until they sell you the flat. Don't believe to the 5 star reviews: they ask the tenants to write the review before knowing well what they took. They aggressively push you to sign a contract without giving you proper information and then they just start to collect the rent and eventually to send to you threatening letters asking more money to pay, just because they wrong to read dates and payments. In my experience with them, I didn't find the f ...

“Property management review...”

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Apr 26,2018
Minithumbup
By: 'LondonLandlady'
Apr 26,2018
0 people found
this helpful
Sharntell has been managing my property for over a year. She is very polite, Extremely helpful and has a positive can do attitude. Despite many challenges and being very busy she is always willing to help. I have had many property managers since 2010 with Morgan ...
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Comment on agent fees
Agents fees are a little on the high side but the service is good.
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“Be careful and stay away from this estate agent, unless ......”

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Feb 28,2018
Minithumbdown
By: 'Potential buyer'
Feb 28,2018
1 people found
this helpful
Be careful and stay away from this estate agent, unless you want to get harassed. After booked one viewing with them, there were endless phone calls, text message, emails from multiple different numbers. I had to ask them several times to delete my info from ...
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“Although we did not get our property with this agent ......”

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Feb 08,2018
Minithumbup
By: 'Ali'
Feb 08,2018
0 people found
this helpful
Although we did not get our property with this agent however Elise was very professional and her attitude was wonderful. Elise has been fantastic throughout the process of our house search. All the property we viewed were worth seeing. She was available and answered to ...
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“Ever since I started to talk to Elizabeth about the ......”

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Oct 06,2017
Minithumbup
By: 'Perla'
Oct 06,2017
0 people found
this helpful
Ever since I started to talk to Elizabeth about the posibilities to rent a 3bedroom flat she showed a lot of interest and in a few hours she arrange a viewing of a flat that we really liked . I would definitely recommend her to be ...
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“Elizabeth has been fantastic throughout the process of my move ......”

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Sep 21,2017
Minithumbup
By: 'S.Mahmood'
Sep 21,2017
1 people found
this helpful
Elizabeth has been fantastic throughout the process of my move to London. She has gone above and beyond to get everything organised in securing my apartment in a timely manner and has made the relocation a whole lot easier. She ensured all my queries were ...
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“Elizabeth was very helpful, showed me a great apartment and ......”

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Aug 04,2017
Minithumbup
By: 'Guy'
Aug 04,2017
0 people found
this helpful
Elizabeth was very helpful, showed me a great apartment and told me truth's about pending developments around the apartment I've rented....
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Comment on agent fees
The fees seem a lot but not being from Canary Wharf myself these are probably apt for the area.
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“Elizabeth was fairly thorough with her research on the requirements ......”

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Jul 18,2017
Minithumbup
By: 'Aghi'
Jul 18,2017
0 people found
this helpful
Elizabeth was fairly thorough with her research on the requirements we had for the property. All the properties we saw were worth seeing. She didn't waste our time and immediately understood our needs. She seemed well versed with the area,showed us around which helped ...
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“The first thing you notice about Elizabeth Marshall is her ......”

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Jul 07,2017
Minithumbup
By: 'Dennis'
Jul 07,2017
0 people found
this helpful
The first thing you notice about Elizabeth Marshall is her conscientious diligence. From the start, she engaged without being too intrusive. Being serviced by Elizabeth was indeed a study in efficiency....
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Comment on agent fees
Neutral
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“Actually its where to begin thats awkward. Elizabeth was extremely ......”

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Jun 30,2017
Minithumbup
By: 'Nigel'
Jun 30,2017
0 people found
this helpful
Actually its where to begin thats awkward. Elizabeth was extremely tenacious from the moment we started negotiating right until the tenant was was satisfactorily installed. Shes a real go getter and must be a great asset to the company. I liked the way she made ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Morgan Randall, London E14 9SH


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