Moginie James
2.8/5, 42 reviews
43% recommended
75% sales valuation accuracy
88% sales fee satisfaction



Property Features

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...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 88% £90,000 £920,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 8 18 6 0 1 2 0 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Great Lettings team, Highly recommend. Have r......”

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Dec 16,2023
Minithumbup
By: 'Customer'
Dec 16,2023
0 people found
this helpful
Great Lettings team, Highly recommend. Have rented through them for the second time now and have never had any issues. they are polite and knowledgeable on the properties that i have enquired about. 10/10 Service. Best estate agents in Cardiff....
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“Please be warned, this agency is a hassle to ......”

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Jul 11,2023
Minithumbdown
jessica
By: 'mohamed Metwally'
Jul 11,2023
2 people found
this helpful
Please be warned, this agency is a hassle to deal with. If I save even one person the grief me and my former housemates went through I will be happy. No major issues occurred with this company until it was time to get our deposits ...
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“We are letting out a flat managed by MJ. Made......”

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Feb 06,2023
Minithumbdown
jessica
By: 'Liza'
Feb 06,2023
2 people found
this helpful
We are letting out a flat managed by MJ. Made our reports in October and now 4 months later and have no work done. They have poor lack of communication and ability to carry out work in an efficient amount of time especially when the work ...
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“Moginie James ...WORST EXPERIENCE EVER.This ......”

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Dec 06,2021
Minithumbdown
By: 'Tommaso'
Dec 06,2021
2 people found
this helpful
Moginie James ...WORST EXPERIENCE EVER. This should be their deserved slogan. The staff was never responsive. They charge costs for ridiculous reasons (they are super creative...I must admit!)...
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“We didn't have a great experience with Mogini......”

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Nov 12,2021
Minithumbdown
By: 'A.G.'
Nov 12,2021
0 people found
this helpful
We didn't have a great experience with Moginie James. We were just about to move out of a property when our landlord decided to change the letting agent and contacted Moginie James. The landlord passed out contacts details without our consent and Moginie James began ...
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“Very professional and efficient service. MJ f......”

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Aug 12,2021
Minithumbup
Jane
By: 'John Davies'
Aug 12,2021
0 people found
this helpful
Very professional and efficient service. MJ found me tenants in a very short time at a rent which exceeded my expectations. Jane was very efficient....
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“Would recommend to anyone!...”

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Jul 28,2021
Minithumbup
By: 'HSB'
Jul 28,2021
0 people found
this helpful
We rented from Moginie James for two years and they were the most excellent letting agent I have ever come across in my entire life. I wouldn't hesitate to recommend them to anyone and was thrilled with their service and conduct throughout our entire tenancy. ...
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“Awful letting agents...”

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Jul 07,2021
Minithumbdown
By: 'Aran Pitter'
Jul 07,2021
2 people found
this helpful
We moved into a house they manage. No smoke detectors, no gas safety certificate, windows falling out, chimney not serviced. Doesn't even comply with the law. Awful letting agents...
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“Very professional and efficient the selling o......”

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Jun 20,2021
Minithumbup
By: 'Mike'
Jun 20,2021
0 people found
this helpful
Very professional and efficient the selling of my property was done in 3 weeks. Great Service, and friendly throughout the process....
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“37 Rimini House...”

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Jun 08,2021
Minithumbdown
Martine
By: 'Carolyn'
Jun 08,2021
0 people found
this helpful
Martine Harris has given us a first class professional service over many years. Any tenancy issues are quickly and efficiently dealt with - with rapid feedback given where appropriate. We have been reassured by her vigilance on our behalf....
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“Great service...”

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Apr 20,2021
Minithumbup
Cat
By: 'Louise'
Apr 20,2021
0 people found
this helpful
Great service from Cat and James, everything was professional from start to finish and each step of the rental process explained by Cat she was prompt in her responses to our questions, efficient and friendly in her manner. Thank you for helping us find our ...
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“Avoid like the coronavirusThe worst letting ......”

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Dec 10,2020
Minithumbdown
By: 'Tom'
Dec 10,2020
1 people found
this helpful
Avoid like the coronavirus The worst letting company in Cardiff bar none. Unprofessional, rude, utterly awful in every aspect of customer service. Without naming names, let's just say that since this company has been taken over by another company, standards have clearly dropped through the 1...
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“Stay away from Moginie James Cardiff Estate Agent and Letting Agent!!!!...”

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Aug 13,2020
Minithumbdown
By: 'Theo'
Aug 13,2020
4 people found
this helpful
Do you want to buy a Property in Cardiff? Stay away from Moginie James |Cardiff Estate Agent and Letting Agent!!!! Moginie James | Cardiff Estate Agent and Letting Agent is a horrible estate agent and in my own opinion they are a Cowboy estate agent . If ...
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“A very positive experience!...”

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Aug 10,2020
Minithumbup
Ceri
By: 'Gayle'
Aug 10,2020
0 people found
this helpful
I have to say that my experience with Moginie James has been really good. Although it Is such a busy time, Ceri listened listened to my needs and was so helpful and very efficient....
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“Landlords and Tenants beware!! ......”

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Jun 04,2020
Minithumbdown
By: 'Alan'
Jun 04,2020
5 people found
this helpful
Landlords and Tenants beware!! This company is a money grabbing, ruthless, inhumane, ignorant and quite frankly a bunch of cowboys. They’ll tell you everything you want to hear before you move in. Once the contract is signed their attitudes change and they literally couldn’...
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“From the first meeting to the last, all membe......”

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Feb 20,2020
Minithumbup
Michelle
By: 'Dorothy'
Feb 20,2020
0 people found
this helpful
From the first meeting to the last, all members of staff were polite, helpful and very easy to be involved with. The house was bought by the first viewer and all went well....
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Was this helpful? Yes
By: Michelle Lloyd
Feb 20, 2020
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Thank you for your review Dorothy. It was a pleasure to act for you. Moginie James wish you all the happiness in your new home. ...

“DO NOT RENT A PROPERTY FROM THESE.. THEY WILL......”

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Dec 18,2019
Minithumbdown
By: 'Diane'
Dec 18,2019
5 people found
this helpful
DO NOT RENT A PROPERTY FROM THESE.. THEY WILL LEAVE YOU WITH NO HOT WATER.. NO HEATING.. THEY STATE ON THE TENNANCY AGREEMENT THAT ALL WHITE GOODS ARE WORKING.. WHEN NONE OF THEM ARE!!!.. THEY WILL NOT ANSWER PHONE CALLS EMAILS OR HAVE THE DECENCY ...
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“Terrible company...”

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Dec 13,2019
Minithumbdown
By: 'Payne'
Dec 13,2019
7 people found
this helpful
My tenancy with Moginie James has been constant stress, lies and let downs. Unfortunately they are an agency who will fob you off with lies at every point until you stand up to them. I rent a flat from MJ who advertised as water included. ...
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“Sale of house...”

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May 10,2019
Minithumbup
Cat
By: 'Ted'
May 10,2019
1 people found
this helpful
Cat Sollis provided, very efficient, polite, prompt service. Oh! and the house in Roath was sold in 5 working days. Thank you Ted Wilson Cardiff...
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Comment on agent fees
Fair
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“Absolutely 1st class...”

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Feb 12,2019
Minithumbup
Michelle
By: 'Laonie'
Feb 12,2019
0 people found
this helpful
Michelle Andrew and Karen handled the sale of my 96 year old mother. They were exemplary in their professionalism and kindness to my mother whilst taking people around as we live 200 miles away. I wouldn't hesitate to recommend them...
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Comment on agent fees
Very good
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“Unfair treatment...”

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Nov 19,2018
Minithumbdown
By: 'Cagil'
Nov 19,2018
1 people found
this helpful
I tried to rent a property. After all credit checks and nonsense questions about my husbands who works overseas and would not be on the tenancy aggrement. I have been informed that our guarantor has been failed in some cases. Then offered to pay up ...
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Comment on agent fees
Very bad fee policy
Was this helpful? Yes

“Sold within 2 weeks...”

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Sep 19,2018
Minithumbup
By: 'Felicity'
Sep 19,2018
0 people found
this helpful
I have found Mogine James a pleasure to deal with from my first meeting with Graham the Branch Manager to date. Viewings were carried out by various members of the team... Sarah, Joanne, Luke, all of whom were extremely helpful and professional and kept me ...
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Comment on agent fees
Good
Was this helpful? Yes

“Sold within two weeks...”

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Jun 29,2018
Minithumbup
Michelle
By: 'Jill'
Jun 29,2018
2 people found
this helpful
Very happy with speed of sale and service given by Aaron branch manager. Michelle in the 'chase up' department was very diligent and helpful in the sale of the house and in liasing with the estate agents from whom we were purchasing....
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Comment on agent fees
I always think estate agents fees are high, however, their data base of prospective purchasers produced a sale in a short period of time.
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“Letting fees are outrageous...”

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May 09,2018
Minithumbup
By: 'Yeahrightokay'
May 09,2018
1 people found
this helpful
Took £450 in letting fees from us but haven't responded to my emails about the soiled carpet sooo.. Not exactly winning any impressive contests. House should have been cleaner and in better shape when we moved in, alas we are stuck fixing the place up to ...
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Comment on agent fees
Way, way too high.
Was this helpful? Yes
By: Yeahrightokay
May 16, 2018
View all comments (1)
Further update: we also sent them an email about a leak but they haven't responded to that either. ...

“Purchased a property through Moginie James recently - not a ......”

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Jan 12,2018
Minithumbdown
By: 'Alyson'
Jan 12,2018
5 people found
this helpful
Purchased a property through Moginie James recently - not a pleasant experience. Found the some of the staff to be curt at best and downright rude on occasion. Very short sighted of them not to provide a professional service at all times; sales businesses depend ...
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Comment on agent fees
n/a
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“I asked for available properties for rent.they send me ......”

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Nov 01,2017
Minithumbdown
By: 'Rehan'
Nov 01,2017
3 people found
this helpful
I asked for available properties for rent.they send me a list. Phone them for viewing after few minutes they couldn't find out those properties available. Give me another properties details after so many personal questions including how much you money you making a month ...
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“Dealt with Nicola who was very professional. Other staff members ......”

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Oct 14,2017
Minithumbup
Joanne
By: 'JNiks'
Oct 14,2017
2 people found
this helpful
Dealt with Nicola who was very professional. Other staff members were very helpful but unfortunately I do not have their names. Really looking forward to renting my new home....
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“Fantastic service and really helped me with everything I needed. ......”

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Oct 11,2017
Minithumbup
By: 'J'
Oct 11,2017
2 people found
this helpful
Fantastic service and really helped me with everything I needed. Far more responsive than other agents I have had dealings with....
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Comment on agent fees
good
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“I would like to thank all the staff in Mogine ......”

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Oct 05,2017
Minithumbup
By: 'Ozzy'
Oct 05,2017
1 people found
this helpful
I would like to thank all the staff in Mogine James for making my move to the area a smooth one. From the first point of contacting them via email to looking at properties, they have always been helpful and haven't made me feel stupid ...
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“I have viewed several properties with Joanne recently who has ......”

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Sep 12,2017
Minithumbdown
Joanne
By: 'Sarah'
Sep 12,2017
3 people found
this helpful
I have viewed several properties with Joanne recently who has always been friendly, very informative and always conducts herself in a professional manner. She is an asset to Moginie James....
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Comment on agent fees
n/a - I am a purchaser
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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