• Tina Entwistle
    Tina Entwistle
  • Carmen Brookes
    Carmen Brookes
  • Suzanne Dugdill
    Suzanne Dugdill
  • Yvonne Howe
    Yvonne Howe
Miller Metcalfe has been established for over 100 years and has a network of branches across the North West. We provide a broad range of property services including sales, lettings, commercial, auctions and surveys and valuations. Our reputation has been built on combining expert local knowledge and professionalism with first class customer service and care. If you are considering selling or renting your property we provide a pre-market appraisal service to clients in which we will explain in de Read full description...tail exactly how our unique approach to marketing a property enables us to achieve the very best price for our clients in a timescale which is suitable to them. As all our experienced, highly trained staff know their local property market inside out, you can rest assured that Miller Metcalfe will help you sell or rent your property quickly and at the right price. The branch has a fantastic team of agents who offer a wealth of experience in the property market along with the enthusiasm and dedication needed to proactively sell or let your home within your required timescales. We pride ourselves on embracing our company ethos and values by offering you, our client, the best experience and exceeding your expectations of any normal estate agent.
Miller Metcalfe

Chequerbent Roundabout,620 Manchester Road Westhoughton, Bolton
Lancashire
BL5 3JD

01942 313002
Sep 13,2017
Minithumbup
Yvonne Howe
By: 'Emma'
Sep 13,2017
0 people found
this helpful
Yvonne couldn't do enough to help us. She is a credit to the team. She was available either by phone or email and replied quickly....
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Sep 13,2017
Minithumbup
Yvonne Howe
By: 'Kate'
Sep 13,2017
0 people found
this helpful
Yvonne works tirelessly to help and support her customers. she always responds to you very quickly. She shows understanding and is approachable....
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Sep 13,2017
Minithumbdown
Yvonne Howe
By: 'Bond007'
Sep 13,2017
0 people found
this helpful
The service at Miller Metcalfe was Fantastic Yvonne couldn't do enough to make letting a property from them so straight forward and easy, professional, friendly and courteous. I will recommend and use them in for he future. Once again thank You so much....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 12,2017
Minithumbup
Carmen Brookes
By: 'Mark Jones'
Sep 12,2017
0 people found
this helpful
Carmen did a great job keeping us informed of progress throughout the purchase process. Always friendly and very personable. Thanks!...
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Comment on agent fees
Fair and resonable
Was this helpful? Yes
Sep 12,2017
Minithumbup
Yvonne Howe
By: 'Rhea'
Sep 12,2017
0 people found
this helpful
Had quite a few questions, Yvonne answered them all promptly and accurately. Very helpful would definitely pass her on to any friends or family looking to buy or rent....
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Comment on agent fees
Fair
Was this helpful? Yes
Sep 05,2017
Minithumbup
Carmen Brookes
By: 'Maxine Stephenson'
Sep 05,2017
0 people found
this helpful
Carmen was very reliable and always kept us up to date on the progress of the sale. She always replied to emails within an appropriate time and gave us excellent advice and took our opinions into account and not trying to change our minds....
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Comment on agent fees
Fees are good for the amount of work that she put in.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Carmen Brookes
By: 'Kelly'
Sep 05,2017
0 people found
this helpful
Simply fantastic, professional and personal Carmen focuses on both the vendor and the buyer to ensure both are happy with the transaction. Carmen provides constant and truthful feedback which is exactly what you need during this process. Carmen makes everything easy to understand, always returns your phone calls which is so essential and much appreciated Where others let you down, Carmen always goes over and above. Such a pleasure to deal with Thank you so much...
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Comment on agent fees
Competitive
Was this helpful? Yes
Aug 07,2017
Minithumbup
Carmen Brookes
By: 'Linda'
Aug 07,2017
0 people found
this helpful
Carmen is very professional and very helpful. She's been wonderful during the purchase of my new house, she kept both side updated with information. She respond to emails promptly. She's fantastic!...
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Was this helpful? Yes
Aug 04,2017
Minithumbup
Carmen Brookes
By: 'dforrest'
Aug 04,2017
0 people found
this helpful
Can't fault miller Metcalfe and in particular Carmen for their support and attention...excellent service and showed empathy and understanding when first sale fell through. Kept me up to date every step of the way... Well worth the money. Thank you...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 01,2017
Minithumbup
Yvonne Howe
By: 'Meghan'
Aug 01,2017
0 people found
this helpful
Yvonne was very friendly and helpful from start to finish and was there to answer any questions I had. After moving in I had some problems with my boiler and hot water which Yvonne dealt with and made sure that this was fixed on the same day....
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Jul 31,2017
Minithumbup
Yvonne Howe
By: 'Battlestar44'
Jul 31,2017
0 people found
this helpful
Amazing and very very helpful .always gets back to you and does what she says she is going to... thanks again...
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Jul 31,2017
Minithumbup
Yvonne Howe
Yvonne Howe
By: 'Stuart rowe'
Jul 31,2017
0 people found
this helpful
Great service and communication through out the transaction the best I have ever have done business with as a landlord would be very happy recommend Yvonne and the team to any of my business associates to...
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Comment on agent fees
Very reasonable agents fees
Was this helpful? Yes
Jul 30,2017
Minithumbup
Yvonne Howe
By: 'Lorraine'
Jul 30,2017
0 people found
this helpful
Yvonne has provided an excellent service and has been readily available on the telephone when required in what has been a difficult situation at times with our tenant . Her patience is fantastic and she is credit to your business. Regards Lorraine Whalley...
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Comment on agent fees
reasonable
Was this helpful? Yes
Jul 24,2017
Minithumbup
Yvonne Howe
By: 'Vanessa'
Jul 24,2017
0 people found
this helpful
As a property owner living overseas, it was crucial that MM could manage our rental property excellently, with swift and timely communication being the most important thing for us. After dealing with different agents over the last two years, I can finally say that we are so happy that Yvonne is the lead person for us. She is a highly professional, approachable and warm agent and seems to go above and beyond when helping us with our rental property needs or issues from our tenants. She always res...
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Jul 14,2017
Minithumbup
Yvonne Howe
By: 'Lynette martin'
Jul 14,2017
0 people found
this helpful
Yvonne is professional, caring, good listening skills and approachable. she is an asset to the branch. On speaking to the other members of staff at the branch I found them all very approachable and friendly. I felt very comfortable at all times whilst visiting the branch and nothing seemed to much trouble....
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Was this helpful? Yes
Jul 06,2017
Minithumbup
Carmen Brookes
By: 'Charlotte'
Jul 06,2017
0 people found
this helpful
Friendly, understanding and reliable. Got back to me when promised, and put my mind at rest. Thank you for your help!...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 30,2017
Minithumbup
Yvonne Howe
By: 'Christian Bleakley'
Jun 30,2017
0 people found
this helpful
Dealt with many letting agents over the years as I rent out several houses across the North West and have to say Yvonne is one of the best I've come across. Very professional easy to deal with, speedy with responses and knowledgeable a delight to do business with....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jun 27,2017
Minithumbup
Yvonne Howe
By: 'Review of Yvonne'
Jun 27,2017
0 people found
this helpful
An efficient and professional manner dealing with both the landlord and tenant. Punctual keys handover and prompt response and assistance to any email/phone queries....
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Comment on agent fees
The fee for the background search seems expensive
Was this helpful? Yes
Jun 27,2017
Minithumbup
Yvonne Howe
By: 'Gill Lloyd'
Jun 27,2017
0 people found
this helpful
Yvonne is such a helpful and friendly member of your team, she did everything she could to ensure that I got the house of my dreams, despite going through personnal issues. Nothing has been too much trouble. Definately an asset to your business....
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Jun 27,2017
Minithumbup
Yvonne Howe
By: 'david 1984'
Jun 27,2017
0 people found
this helpful
Yvonne was great throughout the process also very helpful and a pleasure to deal with me and Emma are very happy with the service...
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Comment on agent fees
good
Was this helpful? Yes
Jun 27,2017
Minithumbup
Carmen Brookes
Tina Entwistle
By: 'Claire'
Jun 27,2017
0 people found
this helpful
Fantastic service My house has been up for sale for 1 day Can't thank the office enough House was up for sale with another agent and had not received one viewing...
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Comment on agent fees
Reasonable fees too
Was this helpful? Yes
Jun 27,2017
Minithumbup
Yvonne Howe
By: 'James Quinn'
Jun 27,2017
0 people found
this helpful
Yvonne was absolutely amazing from day 1. Meeting me at the property 20 minutes after my first call for the viewing and going above and beyond to secure the property for us. She has been very easy to deal with and explained everything to us in detail and keeping us up to date at all times. Would highly recommend!!!...
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Comment on agent fees
The agency fees were very reasonable
Was this helpful? Yes
Jun 23,2017
Minithumbup
Yvonne Howe
By: 'Kay Fallows'
Jun 23,2017
0 people found
this helpful
We are remote landlords and Yvonne has been very responsive in keeping us informed and replying promptly to emails. Great service....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 21,2017
Minithumbup
By: 'Zara crowther'
Jun 21,2017
0 people found
this helpful
Great helpful friendly staff. Would recomend this agency to anyone. Lots of comunication all the way through always there to answer any questions....
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Comment on agent fees
Bad
Was this helpful? Yes
Jun 20,2017
Minithumbup
Carmen Brookes
Suzanne Dugdill
By: 'Helen M'
Jun 20,2017
0 people found
this helpful
Extremely helpful from start to finish. Updated constantly and always called me back . Explained everything to me. We're extremely helpful....
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Jun 09,2017
Minithumbup
Carmen Brookes
By: 'Kimberley&Jason'
Jun 09,2017
0 people found
this helpful
Carmen has been so helpful from the moment we rang to say we were interested in a house to where we are now (waiting for everything to go through) she is continuing to chase everything for us and always responds to emails straight away! :)...
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Was this helpful? Yes
Jun 08,2017
Minithumbdown
Carmen Brookes
By: 'Anthony Williams'
Jun 08,2017
0 people found
this helpful
Carmen kept me up to date on the sale of the house by email or phone overall a very pleasant experience...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 05,2017
Minithumbup
Yvonne Howe
Yvonne Howe
By: 'Linda Rose'
Jun 05,2017
0 people found
this helpful
I cannot praise Yvonne highly enough for the care and attention she displayed in helping us find a tenant for our newly refurbished house. She kept us informed at all times and was always quick to respond to any query. Thank you!...
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Comment on agent fees
Normal
Was this helpful? Yes
Jun 01,2017
Minithumbup
Yvonne Howe
By: 'Lucie Robinson'
Jun 01,2017
0 people found
this helpful
We decided to try Miller Metcalfe after having our house on the rental market for almost 5 months with another agent and getting nowhere. Yvonne Howe was our superstar Letting Agent and was wonderful from day one. Miller's proceeded to let our house in just 2 weeks and made the whole process easy and problem-free. Yvonne has gone above and beyond for us and I will continue to use her as my Letting Agent in the future. I cannot recommend highly enough....
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Comment on agent fees
I would say that Miller's fees are mid-range in terms of other quotes I've had but I'd rather pay a slightly higher fee and get a great service!
Was this helpful? Yes
May 30,2017
Minithumbup
Carmen Brookes
By: 'Helen'
May 30,2017
0 people found
this helpful
Very friendly and helpful. Went into branch arranged viewing for folllowing day at a time convenient for me. On viewing property we put in an offer there and then within an hour received phone call to say offer had been accepted.Fast and efficient....
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Was this helpful? Yes
Areas covered
  • BL5
  • M46
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £92,000
  • Max: £415,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 16 1 9 1 12 0 1 0
Tina Entwistle Tina Entwistle
Senior Sales Negotiator/Valuer
4 reviews

About Tina No description set View full profile
Carmen Brookes Carmen Brookes
Senior Sales Negotiator
17 reviews

About Carmen No description set View full profile
Suzanne Dugdill Suzanne Dugdill
Director of Sales
1 reviews

About Suzanne No description set View full profile
Yvonne Howe Yvonne Howe
Senior Lettings Negotiator
23 reviews

About Yvonne No description set View full profile

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Fees

No fees set.
Last updated at 10:17 AM 01/06/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:17 AM 01/06/2017 by allAgents

Awards won by Miller Metcalfe, Bolton BL5 3JD

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