Miller Metcalfe
4.7/5, 598 reviews
93% recommended
96% sales valuation accuracy
98% sales fee satisfaction
78% lettings valuation accuracy
85% lettings fee satisfaction



Property Features

Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £59,000 £3,550,000
Lettings 78% 85% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
61 6 96 11 243 5 142 10 14 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Friendly...”

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Apr 11,2024
Minithumbup
Amy
By: 'Lorraine Schofield'
Apr 11,2024
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Very friendly and helpful staff who keep you updated throughout the sale process....
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“Really impressed with all of the staff at MM…......”

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Apr 04,2024
Minithumbup
Katie-Jo
Amy
By: 'Alan & Pam Maggs'
Apr 04,2024
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Really impressed with all of the staff at MM… they were professional and efficient at all times and communication was excellent....
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By: Miller Metcalfe
Apr 05, 2024
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Hello, thank you for your review of our team, it is greatly appreciated! ...

“All staff at Harwood Miller Metcalfe were ver......”

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Apr 04,2024
Minithumbup
Mandy
Rebecca
By: 'Janet'
Apr 04,2024
0 people found
this helpful
All staff at Harwood Miller Metcalfe were very professional and knowledgeable . Abig shout out to Mandy and Becky for keeping me in the loop with my new home purchase. Thankyou so much I am a very happy customer...
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By: Miller Metcalfe
Apr 05, 2024
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Hello, thank you for your review of our team, it is greatly appreciated! ...

“I am Very pleased with the team.Good job very......”

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Apr 03,2024
Minithumbup
Amy
Chloe
By: 'Blessy Jacob'
Apr 03,2024
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I am Very pleased with the team.Good job very patient, helpful, professional....
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By: Miller Metcalfe
Apr 03, 2024
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Hello, thank you for your review of our team, it is greatly appreciated! ...

“Mossfield Road...”

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Apr 03,2024
Minithumbup
Chloe
Linzi
By: 'Bernice Stephens'
Apr 03,2024
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Chloe & Linzi were very helpful and friendly, Keep me upto date with how things were progressing Would definitely recommend Miller Metcalfe...
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By: Miller Metcalfe
Apr 03, 2024
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Hello, thank you for your review of our Worsley branch, it is greatly appreciated! ...

“Very polite staff but that's the only positiv......”

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Apr 03,2024
Minithumbdown
By: 'Joanne Hollingshead'
Apr 03,2024
0 people found
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Very polite staff but that's the only positive I have to say . They advise they will do all viewings however due to the fact most people want to view evenings and weekends they never have any availability to do viewings in the very limited hours ...
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“Very professional and always thorough in ther......”

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Apr 03,2024
Minithumbup
Jack
Georgia
By: 'Zafar'
Apr 03,2024
1 people found
this helpful
Very professional and always thorough in there follow ups. Our completion took a long time for various reasons but the way Jack liaised with all such as the sellers, buyers and both parties solicitors is very commendable . Sometimes, my solicitor on the buying side used ...
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“Miller Metcalfe were fabulous from start to f......”

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Nov 10,2022
Minithumbup
Chloe
By: 'Christine lyth'
Nov 10,2022
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Miller Metcalfe were fabulous from start to finish . We dealt with Chloe , she was both professional and very helpful . Nothing was too much trouble ....
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“Actual professionals...”

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Oct 12,2021
Minithumbup
By: 'Ryan'
Oct 12,2021
0 people found
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I am a firm believer in you get what you pay for. These guys are true professionals. Being an ex estate agent and working in property for over 20 years I’m not the easiest person to deal with but these guys are absolute stars, knowledgeable, ...
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“House sale...”

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Feb 13,2021
Minithumbup
By: 'Steph'
Feb 13,2021
0 people found
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Throughout the process of selling our home Megan was absolutely fantastic at keeping us informed and chasing the onward chain. There was never any pressure for snap decisions and she always returned our calls. I would not hesitate to use Miller metcalfe again!...
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By: Samantha Lawson
Feb 15, 2021
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Hi Steph, thank you for taking the time to leave your feedback, it is greatly appreciated. We always strive at Miller Metcalfe to deliver a first class customer journey and are very pleased to learn that we met with your expectations and that you would highly recommend our services. We wish you all the best. ...

“Professional and supportive throughout the wh......”

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Dec 24,2020
Minithumbup
By: 'Sarah'
Dec 24,2020
0 people found
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Professional and supportive throughout the whole process thank you the Harwood team especially Danielle who worked her socks off to get us into our dream home ? ❤️...
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“Excellent service 10/10...”

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Dec 16,2020
Minithumbup
By: 'Stuart McCaig'
Dec 16,2020
0 people found
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Beth at Miller Metcalfe Harwood has been extremely helpful with the sale of our house. We had two sets of buyers pull out and she proactively rang people to find us a new buyer. Both times we were able to sell it within one day ...
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By: Miller Metcalfe Estate Agency Ltd
Dec 17, 2020
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Hi Stuart, thank you for your 5 star rating and for taking the time to leave the excellent review, it is greatly appreciated. I am very pleased to hear that our team procured a quick sale, having been let down by two other buyers. I wish you lots of luck in your new home and please do not hesitate to recommend Miller Metcalfe to your friends and family. ...

“Awesome Katie Jo and the team...”

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Nov 18,2020
Minithumbup
Katie-Jo
By: 'catherine'
Nov 18,2020
1 people found
this helpful
Katie Jo and the team at the Culcheth were great from start to finish. Nothing was too much trouble and they were quick to respond to any questions which made the selling process so much easier. Their friendliness and professionalism really did make the difference. ...
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By: Miller Metcalfe
Nov 18, 2020
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Hi Catherine, thank you for your review of our Culcheth branch! :) ...

“From start to finish the team at Miller Metca......”

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Nov 06,2020
Minithumbup
By: 'Kate'
Nov 06,2020
0 people found
this helpful
From start to finish the team at Miller Metcalfe Bolton branch were fantastic! Especially Karen who was so supportive, during our sale and purchase. She was always there at the end of the phone ready to solve any problems , she was a massive help. We ...
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By: Miller Metcalfe
Nov 09, 2020
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Hello Kate, thank you for your review for Karen at our Bolton branch! We wish you all the best in your new home :) ...

“Excellent Estate Agents...”

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Oct 30,2020
Minithumbup
By: 'Amy'
Oct 30,2020
0 people found
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Karen & the team at Miller Metcalfe have been excellent the whole way through. Excellent service I would definitely recommend. We could not have wished for a better estate agent. Thank you so much Karen...
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By: Miller Metcalfe
Oct 30, 2020
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Hello Amy, thank you for your lovely review! :) ...

“Staff have been very professional and support......”

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Oct 11,2020
Minithumbup
By: 'Levi'
Oct 11,2020
0 people found
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Staff have been very professional and supportive keeping me updated on a regular basis and guiding me through the moving process. Excellent communication especially from saffron , Megan and Eloise. Lovely ladies and very approachable....
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By: Miller Metcalfe
Oct 12, 2020
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Hello Levi, thank you for your lovely review of our Horwich branch! :) ...

“We have nothing but positive comments in resp......”

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Sep 28,2020
Minithumbup
By: 'Elizabeth'
Sep 28,2020
0 people found
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We have nothing but positive comments in respect of the team at Miller Metcalfe in Harwood. At all times the team were professional and helpful and the communication was excellent....
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By: Miller Metcalfe
Sep 28, 2020
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Hi Elizabeth, thank you for your review of our Harwood branch! :) ...

“Beth was absolutely amazing. You could see sh......”

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Sep 11,2020
Minithumbup
By: 'Anna'
Sep 11,2020
0 people found
this helpful
Beth was absolutely amazing. You could see she has her client's best interest at heart and wanted to get the best price for them but also was very accommodating, patient and lovely every time I have approched her about the properties. The viewings were made ...
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By: Miller Metcalfe
Sep 11, 2020
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Hi Anna, thank you for your lovely review! :) ...

“Can’t thank the girls enough, Beth and Daniel......”

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Sep 10,2020
Minithumbup
By: 'Jennifer'
Sep 10,2020
0 people found
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Can’t thank the girls enough, Beth and Danielle have been amazing from the start ? really lovely to deal with, nothing is too much and always in contact...
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By: Miller Metcalfe
Sep 11, 2020
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Hi Jennifer, thank you for your lovely review of our Harwood branch! We wish you all the best in the future :) ...

“Freindly staff but don't listen to requirements......”

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Sep 10,2020
Minithumbdown
By: 'LYNN'
Sep 10,2020
0 people found
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Had my house valued yesterday, Felt Jason was trying to pressure me into selling despite me having told him I couldn't afford to sell at the price he quoted he kept repeating he was being honest and I told him I appreciated honesty and was ...
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By: Miller Metcalfe
Sep 11, 2020
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Hi Lynn, we are very sorry you felt this way about your valuation. We have actually seen a huge boom in sales post lockdown, with record-breaking numbers of sales agreed and properties coming to market. Right now is one of the best times for selling a property that we have seen in a long time, with property prices increasing, homes flying off the market in just 24 hours, and the added benefit of the stamp duty holiday, we've seen the property market go from strength to strength. We are always lo ...

“Beth was a machine and spoke to the whole cha......”

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Sep 08,2020
Minithumbup
By: 'Matt'
Sep 08,2020
0 people found
this helpful
Beth was a machine and spoke to the whole chain constantly keeping everyone informed. Super star and all round grafter....
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“Zoe and the team at Miller Metcalfe Worsley ......”

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Jul 07,2020
Minithumbup
Zoe
By: 'Hannah'
Jul 07,2020
0 people found
this helpful
Zoe and the team at Miller Metcalfe Worsley worked extremely hard to sell our home and help us to get moving. Although the move took longer than we would have liked Miller Metcalfe were fantastic at communicating especially Zoe during the COVID-19 period. Thank you ...
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By: Miller Metcalfe
Jul 07, 2020
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Hi Hannah, thank you for your review of our Worsley branch! We wish you all the best in the future! :) ...

“Great staff, good communication. Karen Price ......”

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Jul 02,2020
Minithumbup
By: 'Emma'
Jul 02,2020
0 people found
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Great staff, good communication. Karen Price is supporting us through the process, she has been both supportive and professional as well as patient....
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By: Miller Metcalfe
Jul 02, 2020
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Hi Emma, Thank you for your lovely review! We wish you all the best in the future :) ...

“I am in the process of purchasing a house whi......”

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Jul 01,2020
Minithumbdown
By: 'Leonard'
Jul 01,2020
0 people found
this helpful
I am in the process of purchasing a house which has been dealt with by Karen Price. She is a very helpful and friendly lady. She is very proffesional with an excellent work ethic. I am a training provider who has delivered customer services courses ...
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By: Miller Metcalfe
Jul 01, 2020
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Hi Leonard, thank you for your lovely review of Karen! We wish you all the best in your new home :) ...

“Recently on the property ladder and Miller an......”

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Jun 25,2020
Minithumbup
By: 'sioned'
Jun 25,2020
0 people found
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Recently on the property ladder and Miller and metcalfe have really helped me and guided me in which direction to go. Amy couldn't do enough to help with any questions or queries I had fab service....
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By: Miller Metcalfe
Jun 25, 2020
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Hi Sioned, thank you for your lovely review of our Bolton branch. We wish you all the best in the future :) ...

“Amy was very helpful throughout for us buying......”

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Jun 25,2020
Minithumbdown
By: 'Kirsten'
Jun 25,2020
0 people found
this helpful
Amy was very helpful throughout for us buying a house, she remained professional at all times and answered any questions we had. Reassured us so much as we're first time buyers. Thank You Amy!...
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“Gave the full asking price for a property tha......”

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Jun 22,2020
Minithumbdown
By: 'Sheerin'
Jun 22,2020
0 people found
this helpful
Gave the full asking price for a property that we liked, but agent went and sold it to someone else who made a higher offer. Would rate it terrible because they make it very hard for others like us to climb the property ladder. Full ...
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By: Sheerin
Jun 25, 2020
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This is an unfair system. Vendor puts the best price that he/she thinks her property is worth, after that it should be sold to the first person who puts the full asking price and finance shown in regards to this, it shouldn’t their after go on an auction to the highest bidder over the asking price. Estate agents make commission this way, but this makes matters worse for people who are already struggling to climb the property ladder. Somehow this needs to be looked into and this method of appro ...

“Brilliant and professional service, kept me ......”

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Jun 19,2020
Minithumbup
By: 'vanessa'
Jun 19,2020
0 people found
this helpful
Brilliant and professional service, kept me updated all the way through. Amy and the rest of the team are very friendly and knowledgeable and I would definitely recommend Miller Metcalfe for the sale of your property....
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By: Miller Metcalfe
Jun 22, 2020
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Hi Vanessa, thank you for your review of our Bolton branch! We wish you all the best in the future :) ...

“Dealt with Amy throughout a 'public notice' p......”

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Jun 16,2020
Minithumbup
By: 'Sam'
Jun 16,2020
0 people found
this helpful
Dealt with Amy throughout a 'public notice' purchase which can be 'trying' at the best of times. Amy was very professional and extremely helpful throughout. Well done all at MillerMetcalfe. Sam...
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By: Miller Metcalfe
Jun 17, 2020
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Hi Sam, thank you for your lovely review! ...

“Thank you...”

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May 14,2020
Minithumbup
By: 'Bethany'
May 14,2020
0 people found
this helpful
I’ve recently been buying a house through Miller Metcalfe Bolton and Amy has been an amazing help! She’s very friendly and professional and she always makes time to answer any questions we have. She has made buying our first house enjoyable rather than ...
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By: Amy Dawber
May 14, 2020
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Hello Bethany, Thank you so much for your review! I look forward to working with you further on this sale and hope to move you into your new home as soon as possible! All the best x ...

Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

Awards won by Miller Metcalfe

Regional Awards won by Miller Metcalfe

Individual Branch Awards

Bolton, BL2


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Miller Metcalfe