• Catherine Sharples
    Catherine Sharples
  • Tony Dixon
    Tony Dixon
  • Kerry Worswick
    Kerry Worswick
  • Katie-Jo Coupe
    Katie-Jo Coupe
  • Suzanne Dugdill
    Suzanne Dugdill
Newly opened branch in the heart of Hindley with experienced, proactive staff.
Miller Metcalfe

33 Market Street Hindley, Wigan
Lancashire
WN2 3AE

01942 313525
Nov 30,2017
Minithumbup
Katie-Jo Coupe
By: 'Andrew'
Nov 30,2017
0 people found
this helpful
Support throughout the letting process, and afterwards, has been positive and welcome. Explanation of necessary checks and stages were clearly outlined in readily understandable language. Contact has been maintained after the completion of the agreement in a similarly supportive manner....
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Comment on agent fees
Fees seemed reasonable and in keeping with expected rates.
Was this helpful? Yes
Nov 23,2017
Minithumbup
Katie-Jo Coupe
By: 'Vicky Foster'
Nov 23,2017
0 people found
this helpful
Hiy We were dealt with by Katie-jo in a professional, friendly and timely manner. The service was efficient and we would recommend Miller metcalf...
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Comment on agent fees
Never rented so donÒ€ℒt know how they compare.
Was this helpful? Yes
Nov 17,2017
Minithumbup
Catherine Sharples
Tony Dixon
By: 'Tricia'
Nov 17,2017
0 people found
this helpful
Catherine valued my property and I was very pleased with her valuation. Following the buyers' survey they attempted to knock the price down but nothing was discovered that was not visible at the viewing stage. Catherine explained this to the buyers and supported my request not to decrease the price the buyers had already agreed. This resulted in the buyers sticking to their agreed offer. Catherine was excellent, very professional and I felt very much on my side as the client. I also dealt r...
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Comment on agent fees
Reasonable fees and clear about what I would pay.
Was this helpful? Yes
Nov 16,2017
Minithumbup
Katie-Jo Coupe
By: 'LeeC'
Nov 16,2017
0 people found
this helpful
Katie helped us with renting a property. She was very friendly, professional and very helpful. Even after moving in to the property, Katie has been very helpful with any issues or queries that we've had - great service!...
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Comment on agent fees
I understand that agent fees and these were fine, however £200 for a reference fee is very high just to be sent a web link.
Was this helpful? Yes
Nov 14,2017
Minithumbup
Katie-Jo Coupe
By: 'GreenRanger'
Nov 14,2017
0 people found
this helpful
We recently rented a house via Katie at the Hindley Office. She has been very friendly and super helpful, keeping us updated throughout the process by phone and email....
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Comment on agent fees
Having not rented before, I wasn't sure how cheap/expensive the agent fee was - £150. I felt like the Reference Fee - £200 was excessive for what it actually was, especially when we had to pay the 6 months rent upfront.
Was this helpful? Yes
Nov 14,2017
Minithumbup
Tony Dixon
Katie-Jo Coupe
By: 'MD'
Nov 14,2017
0 people found
this helpful
Great service and communication! Katie jo got things moving very quickly with the property listing and Tony was great to deal with and kept me updated on every development during the sale off my property. Property sold in under 24 hours!! highly recommend!!...
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Comment on agent fees
good
Was this helpful? Yes
Nov 03,2017
Minithumbup
Katie-Jo Coupe
By: 'Lesley Pemberton'
Nov 03,2017
0 people found
this helpful
Excellent service , extremely friendly , polite and nothing is too much trouble for Katie she is always on hand to help with anything....
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Comment on agent fees
Very reasonable .
Was this helpful? Yes
Nov 03,2017
Minithumbup
Katie-Jo Coupe
By: 'Julie'
Nov 03,2017
0 people found
this helpful
The renting of a flat for my son was done efficiently and quickly. Nothing was too much trouble. I would recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 02,2017
Minithumbup
Katie-Jo Coupe
By: 'Ash'
Nov 02,2017
0 people found
this helpful
Katie made the transition into my new flat run smoothly and was very helpful throughout and she took great care to explain every stage of the move-in very clearly....
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Was this helpful? Yes
Nov 01,2017
Minithumbup
Katie-Jo Coupe
By: 'Przemyslaw Parszuta'
Nov 01,2017
0 people found
this helpful
Great agent helpful nice person Experienced, courteous, always respond to e-mail, she knows Her work very well, she can explain everythings clear...
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Comment on agent fees
Very Good
Was this helpful? Yes
Nov 01,2017
Minithumbup
Katie-Jo Coupe
By: 'JD'
Nov 01,2017
0 people found
this helpful
We rented a property for 6 months via Katie at Miller Metcalf whilst our home was refurbished. The service was excellent and nothing was too much trouble. Katie guided us expertly through every aspect of the process and we would recommend without hesitation....
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Comment on agent fees
Charges and fees were reasonable.
Was this helpful? Yes
Oct 03,2017
Minithumbup
Kerry Worswick
Catherine Sharples
By: 'Kerry the shining star'
Oct 03,2017
0 people found
this helpful
What an excellent service. The shining star of this estate agents has to be Kerry. Always happy, polite and willing to help. Despite some small issues Kerry always aimed to please. A special thank you to Cathryn as well....
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Comment on agent fees
Very good
Was this helpful? Yes
Sep 22,2017
Minithumbup
Tony Dixon
Katie-Jo Coupe
By: 'mrs.'
Sep 22,2017
0 people found
this helpful
I really like the people that work in this office, special thanks to tony, Katie and Kerry. youre as bright and cheerful as I am. Thanks again xxxxxx...
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Was this helpful? Yes
Jun 30,2017
Minithumbup
Katie-Jo Coupe
By: 'Phill'
Jun 30,2017
0 people found
this helpful
Katie was extremely professional and very engaging. Would totally recommend her again. She has since always replied promptly to all emails...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2017
Minithumbup
Katie-Jo Coupe
By: 'JD'
Jun 29,2017
0 people found
this helpful
Katie has been invaluable in navigating the process for our first lease. Her professional manner and positive nature really helped set Miller Metcalf apart from other agents we engaged. I recommend Katie without hesitation as someone who really places customer experience first....
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Comment on agent fees
Avg
Was this helpful? Yes
Jun 27,2017
Minithumbup
Tony Dixon
By: 'Sam'
Jun 27,2017
0 people found
this helpful
Miller Metcalfe is truly a highly recommended agency. They have kept me informed all the way through, from the start of my sale right to the very end. Tony is definatley an asset to the team. He is always very cheerful and has kept me updated the whole way. Excellent communication skills. Absolute pleasure working with him and all the team....
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Was this helpful? Yes
Jun 26,2017
Minithumbup
Katie-Jo Coupe
By: 'Mr Higgins'
Jun 26,2017
0 people found
this helpful
Katie has been very informative in the process of re letting my flat. Has also kept me upto date with any problems whilst I am currently out of the country. Its reassuring that she has everything under control....
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Comment on agent fees
Could always be lower....
Was this helpful? Yes
Jun 22,2017
Minithumbup
Katie-Jo Coupe
By: 'Claire Beardshall'
Jun 22,2017
0 people found
this helpful
Katie is a credit to Miller Metcalfe. She is extremely efficient & professional. I had another agent in place but Katie was doing viewings before my other agent had even bothered to call me. She rang or emailed to keep me in the loop & nothing was too much trouble. Very smooth from start to finish. I would highly recommend....
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Was this helpful? Yes
Jun 22,2017
Minithumbup
Tony Dixon
By: 'Maureen'
Jun 22,2017
0 people found
this helpful
From the very start from the initial valuation to the selling of my house, it has been a great experience. Everyone that I have dealt with has been very professional, friendly and polite. Particular praise goes to Tony who has kept me fully informed of all developments as they happen. Great people, great service. What more could you ask for. Thanks...
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Comment on agent fees
I can't really comment on this as the estate agents fees and solicitors fees were agreed to as part of a "bundle".
Was this helpful? Yes
May 25,2017
Minithumbup
By: 'Chris'
May 25,2017
0 people found
this helpful
I was extremely happy with the service. Everyone i spoke to was helpful and polite and very efficient. Would definitely recommend Miller Metcalfe...
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Comment on agent fees
Agents fee very competetive
Was this helpful? Yes
May 05,2017
Minithumbup
By: 'Jeeny'
May 05,2017
0 people found
this helpful
I had numerous viewers with this company thanks to Marie. The previous Estate Agent only got me one viewer in 6 months. Thankfully I sold my property...
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Comment on agent fees
I got the same fee as the previous Estate Agent so no complaints from me.
Was this helpful? Yes
Apr 26,2017
Minithumbup
By: 'Seller2017'
Apr 26,2017
0 people found
this helpful
Not too bad to deal with. There was confusion regarding the contract details which I had to get sent back for the correct information and confusion regarding the fees. The combined all in cost which includes the solicitors costs, did not include all the solicitors costs. This needs better clarification. Duplication of some emails being sent by both estate agent and solicitor. Estate agents however were much better than the solicitors....
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Was this helpful? Yes
Mar 14,2017
Minithumbup
By: 'LMA'
Mar 14,2017
0 people found
this helpful
Brilliant Service. Would Highly Recommend. Originally we we're rather hesitant about using Miller Metcalfe as there is no branch in Leigh where we were selling our house, and we thought using a more local estate agent would be better. However, we were assured by the team at Miller Metcalfe that their office location wouldn't be an issue and that they were confident they could sell our house for us quickly and for the price we had agreed. Within a few days of the house being listed with Miller ...
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Comment on agent fees
Worth every penny!
Was this helpful? Yes
Feb 03,2017
Minithumbup
By: 'Dawn Maria edgson'
Feb 03,2017
0 people found
this helpful
Really helpful from start to finish.. Was always at the end of the line if I need answers to questions and if busy, out or in a meeting always rang me soon as possible.. I will definitely recommend Miller metcalf to all friends and family if deciding to sell a property... Maria was very understanding, professional and extremely helpful... selling a house has been one of the most stressful and frustrating times vi have experienced but having Marie by my side made it bearable... A huge thank you 2...
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Comment on agent fees
Good well worth ever penny
Was this helpful? Yes
Jan 31,2017
Minithumbup
Katie-Jo Coupe
By: 'Lauren Gleeson'
Jan 31,2017
0 people found
this helpful
Katie is a fantastic member of the team at Miller Metcalfe, she went above and beyond her remit to ensure the process of me renting my home went smoothly. She has a positive attitude and is excellent at her job, I would highly recommend her to anyone looking to rent somewhere....
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Was this helpful? Yes
Jan 27,2017
Minithumbup
Katie-Jo Coupe
By: 'Suzie'
Jan 27,2017
0 people found
this helpful
Katie is a Lovely girl who helped me out massively moving in and moving out of the property. She was Always there to help and always available to contact....
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Comment on agent fees
Fees was fine.
Was this helpful? Yes
Dec 05,2016
Minithumbdown
By: 'Thistle'
Dec 05,2016
0 people found
this helpful
I would advise all potential rental customers NOT to rent from this estate agency. I moved into a lovely property but I have had nothing but trouble with the agency. The property was not clean when I moved- dog hair, food on the radiator and dirty skirting boards, once I complained they had offered for a professional clean but why was this not sorted on the move out meeting with the previous tenant. Following 1 month of moving in the rent had not come out of my account so I called and they adv...
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Was this helpful? Yes
By: Jess
Dec 12, 2016
View all comments (1)
Dear Thistle. I am sorry for any inconvenience caused relating to your rental property. We appreciate any feedback, good or bad so thank you for taking the time to leave this review. Rest assured our lettings team are aware of the issues raised and are doing all they can to resolve these. Thanks, Jess ...
Nov 29,2016
Minithumbup
By: 'jessica bromley'
Nov 29,2016
0 people found
this helpful
Marie was excellent to deal with, she was very helpful and always very pleasant. i will definitely recommend to friends in future...
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Comment on agent fees
we bought from them
Was this helpful? Yes
Oct 20,2016
Minithumbup
Katie-Jo Coupe
By: 'Manther'
Oct 20,2016
0 people found
this helpful
I found myself having to find a new property to rent. I looked through all the properties that were available and saw one I wanted to view I phoned the company and got a viewing that day. Marie showed me round the property and explained all I needed to do if I wanted to go ahead with renting the property. I submitted all my paperwork online and within a week I was in my property with the help of Katie Jo the process was so simple and easy and was informed of the progress on a daily basis. I can'...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andrea
Oct 26, 2016
View all comments (1)
Hello, Thank you fro your review, we are delighted to have received your feedback and I know Katie will be too. It was our pleasure to be able to assist you. I hope we can help you again in the future. Kind regards Andrea ...
Oct 19,2016
Minithumbup
Katie-Jo Coupe
By: 'Jane carter'
Oct 19,2016
0 people found
this helpful
What a fantastic experience katie and staff made renting our home from miller metcalfe, excellent customer service and very friendly, went above and beyond what was expected of her and was always there for any problems we had, would not hesitate using miller metcalfe in the future all because of lovely katie Thanks guys...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andrea
Oct 26, 2016
View all comments (1)
Hello, Thank you so much for your lovely review , we are very pleased to hear of the service you were given and I'm sure Katie will be delighted too. It was our pleasure to be able to assist you. Kind regards Andrea ...
Areas covered
  • WN7
  • WN2
  • WN3
  • WN4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£134,000
  • Max: Β£196,500

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 15 1 13 0 4 0 0 0
Catherine Sharples Catherine Sharples
Branch Manager
3 reviews

About Catherine No description set View full profile
Tony Dixon Tony Dixon
Sales Negotiator
6 reviews

About Tony No description set View full profile
Kerry Worswick Kerry Worswick
Sales Negotiator
0 reviews

About Kerry No description set View full profile
Katie-Jo Coupe Katie-Jo Coupe
Lettings Negotiator
19 reviews

About Katie-Jo No description set View full profile
Suzanne Dugdill Suzanne Dugdill
Director of Sales
2 reviews

About Suzanne No description set View full profile

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Fees

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Last updated at 10:27 AM 21/02/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:27 AM 21/02/2017 by allAgents

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