• Catherine Sharples
    Catherine Sharples
  • Tony Dixon
    Tony Dixon
  • Katie-Jo Coupe
    Katie-Jo Coupe
  • Suzanne Dugdill
    Suzanne Dugdill
  • Kerry Worswick
    Kerry Worswick
  • upload your photo
    Stuart Matthews
Newly opened branch in the heart of Hindley with experienced, proactive staff.
Miller Metcalfe

33 Market Street Hindley, Wigan
Lancashire
WN2 3AE

01942 313525
Feb 20,2018
Minithumbup
Katie-Jo Coupe
By: 'Jay Grinnell'
Feb 20,2018
0 people found
this helpful
first time i have ever rented a property and this was a very easy and flowing experience with Katie running things. i was fully informed of what steps was being taken and the processes which where happening. 100% trust worthy, reliable and patient. thank you for helping me out. would definitely use them again....
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Comment on agent fees
good as they was 50% off at the time.
Was this helpful? Yes
Jan 29,2018
Minithumbup
Tony Dixon
Catherine Sharples
By: 'Woodentop'
Jan 29,2018
0 people found
this helpful
I have been very pleased with the service provided by all the staff at the Hindley Branch regarding my property sale. Catherine suggested a competitive price and advised regularly about sales issues. Tony kept me informed at all times regarding viewings etc and provided feedback regularly. if I had reason to ring the office every member of staff I spoke to was helpful and polite. Good team!...
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Comment on agent fees
On par for the area
Was this helpful? Yes
Jan 22,2018
Minithumbup
Tony Dixon
By: 'Brian'
Jan 22,2018
0 people found
this helpful
Thanks to Tony for his efforts in selling our property. In what was a particular distressing period for me and my wife, you gave us confidence knowing that we were getting regular updates, which was done in a cheerful and uplifting manner that was much appreciated....
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Comment on agent fees
Good, used the Bundle package
Was this helpful? Yes
Jan 19,2018
Minithumbup
Katie-Jo Coupe
By: 'Samantha Owen'
Jan 19,2018
0 people found
this helpful
I have just recently let a property through Miller metcalfe. I was liasing with Katie and she was an absolute star. She forever stayed in contact me and updated me on any news. She went above and beyond trying to help me get the property. Friendly, easy to talk to. Best experience I have had when dealing with a letting agents....
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Comment on agent fees
Unexpected.
Was this helpful? Yes
Nov 30,2017
Minithumbup
Katie-Jo Coupe
By: 'Andrew'
Nov 30,2017
0 people found
this helpful
Support throughout the letting process, and afterwards, has been positive and welcome. Explanation of necessary checks and stages were clearly outlined in readily understandable language. Contact has been maintained after the completion of the agreement in a similarly supportive manner....
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Comment on agent fees
Fees seemed reasonable and in keeping with expected rates.
Was this helpful? Yes
Nov 23,2017
Minithumbup
Katie-Jo Coupe
By: 'Vicky Foster'
Nov 23,2017
0 people found
this helpful
Hiy We were dealt with by Katie-jo in a professional, friendly and timely manner. The service was efficient and we would recommend Miller metcalf...
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Comment on agent fees
Never rented so donÒ€ℒt know how they compare.
Was this helpful? Yes
Nov 17,2017
Minithumbup
Catherine Sharples
Tony Dixon
By: 'Tricia'
Nov 17,2017
0 people found
this helpful
Catherine valued my property and I was very pleased with her valuation. Following the buyers' survey they attempted to knock the price down but nothing was discovered that was not visible at the viewing stage. Catherine explained this to the buyers and supported my request not to decrease the price the buyers had already agreed. This resulted in the buyers sticking to their agreed offer. Catherine was excellent, very professional and I felt very much on my side as the client. I also dealt r...
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Comment on agent fees
Reasonable fees and clear about what I would pay.
Was this helpful? Yes
Nov 16,2017
Minithumbup
Katie-Jo Coupe
By: 'LeeC'
Nov 16,2017
0 people found
this helpful
Katie helped us with renting a property. She was very friendly, professional and very helpful. Even after moving in to the property, Katie has been very helpful with any issues or queries that we've had - great service!...
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Comment on agent fees
I understand that agent fees and these were fine, however £200 for a reference fee is very high just to be sent a web link.
Was this helpful? Yes
Nov 14,2017
Minithumbup
Katie-Jo Coupe
By: 'GreenRanger'
Nov 14,2017
0 people found
this helpful
We recently rented a house via Katie at the Hindley Office. She has been very friendly and super helpful, keeping us updated throughout the process by phone and email....
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Comment on agent fees
Having not rented before, I wasn't sure how cheap/expensive the agent fee was - £150. I felt like the Reference Fee - £200 was excessive for what it actually was, especially when we had to pay the 6 months rent upfront.
Was this helpful? Yes
Nov 14,2017
Minithumbup
Tony Dixon
Katie-Jo Coupe
By: 'MD'
Nov 14,2017
0 people found
this helpful
Great service and communication! Katie jo got things moving very quickly with the property listing and Tony was great to deal with and kept me updated on every development during the sale off my property. Property sold in under 24 hours!! highly recommend!!...
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Comment on agent fees
good
Was this helpful? Yes
Nov 03,2017
Minithumbup
Katie-Jo Coupe
By: 'Lesley Pemberton'
Nov 03,2017
0 people found
this helpful
Excellent service , extremely friendly , polite and nothing is too much trouble for Katie she is always on hand to help with anything....
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Comment on agent fees
Very reasonable .
Was this helpful? Yes
Nov 03,2017
Minithumbup
Katie-Jo Coupe
By: 'Julie'
Nov 03,2017
0 people found
this helpful
The renting of a flat for my son was done efficiently and quickly. Nothing was too much trouble. I would recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 02,2017
Minithumbup
Katie-Jo Coupe
By: 'Ash'
Nov 02,2017
0 people found
this helpful
Katie made the transition into my new flat run smoothly and was very helpful throughout and she took great care to explain every stage of the move-in very clearly....
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Was this helpful? Yes
Nov 01,2017
Minithumbup
Katie-Jo Coupe
By: 'Przemyslaw Parszuta'
Nov 01,2017
0 people found
this helpful
Great agent helpful nice person Experienced, courteous, always respond to e-mail, she knows Her work very well, she can explain everythings clear...
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Comment on agent fees
Very Good
Was this helpful? Yes
Nov 01,2017
Minithumbup
Katie-Jo Coupe
By: 'JD'
Nov 01,2017
0 people found
this helpful
We rented a property for 6 months via Katie at Miller Metcalf whilst our home was refurbished. The service was excellent and nothing was too much trouble. Katie guided us expertly through every aspect of the process and we would recommend without hesitation....
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Comment on agent fees
Charges and fees were reasonable.
Was this helpful? Yes
Oct 03,2017
Minithumbup
Kerry Worswick
Catherine Sharples
By: 'Kerry the shining star'
Oct 03,2017
0 people found
this helpful
What an excellent service. The shining star of this estate agents has to be Kerry. Always happy, polite and willing to help. Despite some small issues Kerry always aimed to please. A special thank you to Cathryn as well....
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Comment on agent fees
Very good
Was this helpful? Yes
Sep 22,2017
Minithumbup
Tony Dixon
Katie-Jo Coupe
By: 'mrs.'
Sep 22,2017
0 people found
this helpful
I really like the people that work in this office, special thanks to tony, Katie and Kerry. youre as bright and cheerful as I am. Thanks again xxxxxx...
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Was this helpful? Yes
Jun 30,2017
Minithumbup
Katie-Jo Coupe
By: 'Phill'
Jun 30,2017
0 people found
this helpful
Katie was extremely professional and very engaging. Would totally recommend her again. She has since always replied promptly to all emails...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2017
Minithumbup
Katie-Jo Coupe
By: 'JD'
Jun 29,2017
0 people found
this helpful
Katie has been invaluable in navigating the process for our first lease. Her professional manner and positive nature really helped set Miller Metcalf apart from other agents we engaged. I recommend Katie without hesitation as someone who really places customer experience first....
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Comment on agent fees
Avg
Was this helpful? Yes
Jun 27,2017
Minithumbup
Tony Dixon
By: 'Sam'
Jun 27,2017
0 people found
this helpful
Miller Metcalfe is truly a highly recommended agency. They have kept me informed all the way through, from the start of my sale right to the very end. Tony is definatley an asset to the team. He is always very cheerful and has kept me updated the whole way. Excellent communication skills. Absolute pleasure working with him and all the team....
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Was this helpful? Yes
Jun 26,2017
Minithumbup
Katie-Jo Coupe
By: 'Mr Higgins'
Jun 26,2017
0 people found
this helpful
Katie has been very informative in the process of re letting my flat. Has also kept me upto date with any problems whilst I am currently out of the country. Its reassuring that she has everything under control....
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Comment on agent fees
Could always be lower....
Was this helpful? Yes
Jun 22,2017
Minithumbup
Katie-Jo Coupe
By: 'Claire Beardshall'
Jun 22,2017
0 people found
this helpful
Katie is a credit to Miller Metcalfe. She is extremely efficient & professional. I had another agent in place but Katie was doing viewings before my other agent had even bothered to call me. She rang or emailed to keep me in the loop & nothing was too much trouble. Very smooth from start to finish. I would highly recommend....
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Was this helpful? Yes
Jun 22,2017
Minithumbup
Tony Dixon
By: 'Maureen'
Jun 22,2017
0 people found
this helpful
From the very start from the initial valuation to the selling of my house, it has been a great experience. Everyone that I have dealt with has been very professional, friendly and polite. Particular praise goes to Tony who has kept me fully informed of all developments as they happen. Great people, great service. What more could you ask for. Thanks...
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Comment on agent fees
I can't really comment on this as the estate agents fees and solicitors fees were agreed to as part of a "bundle".
Was this helpful? Yes
May 25,2017
Minithumbup
By: 'Chris'
May 25,2017
0 people found
this helpful
I was extremely happy with the service. Everyone i spoke to was helpful and polite and very efficient. Would definitely recommend Miller Metcalfe...
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Comment on agent fees
Agents fee very competetive
Was this helpful? Yes
May 05,2017
Minithumbup
By: 'Jeeny'
May 05,2017
0 people found
this helpful
I had numerous viewers with this company thanks to Marie. The previous Estate Agent only got me one viewer in 6 months. Thankfully I sold my property...
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Comment on agent fees
I got the same fee as the previous Estate Agent so no complaints from me.
Was this helpful? Yes
Apr 26,2017
Minithumbup
By: 'Seller2017'
Apr 26,2017
0 people found
this helpful
Not too bad to deal with. There was confusion regarding the contract details which I had to get sent back for the correct information and confusion regarding the fees. The combined all in cost which includes the solicitors costs, did not include all the solicitors costs. This needs better clarification. Duplication of some emails being sent by both estate agent and solicitor. Estate agents however were much better than the solicitors....
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Was this helpful? Yes
Mar 14,2017
Minithumbup
By: 'LMA'
Mar 14,2017
0 people found
this helpful
Brilliant Service. Would Highly Recommend. Originally we we're rather hesitant about using Miller Metcalfe as there is no branch in Leigh where we were selling our house, and we thought using a more local estate agent would be better. However, we were assured by the team at Miller Metcalfe that their office location wouldn't be an issue and that they were confident they could sell our house for us quickly and for the price we had agreed. Within a few days of the house being listed with Miller ...
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Comment on agent fees
Worth every penny!
Was this helpful? Yes
Feb 03,2017
Minithumbup
By: 'Dawn Maria edgson'
Feb 03,2017
0 people found
this helpful
Really helpful from start to finish.. Was always at the end of the line if I need answers to questions and if busy, out or in a meeting always rang me soon as possible.. I will definitely recommend Miller metcalf to all friends and family if deciding to sell a property... Maria was very understanding, professional and extremely helpful... selling a house has been one of the most stressful and frustrating times vi have experienced but having Marie by my side made it bearable... A huge thank you 2...
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Comment on agent fees
Good well worth ever penny
Was this helpful? Yes
Jan 31,2017
Minithumbup
Katie-Jo Coupe
By: 'Lauren Gleeson'
Jan 31,2017
0 people found
this helpful
Katie is a fantastic member of the team at Miller Metcalfe, she went above and beyond her remit to ensure the process of me renting my home went smoothly. She has a positive attitude and is excellent at her job, I would highly recommend her to anyone looking to rent somewhere....
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Was this helpful? Yes
Jan 27,2017
Minithumbup
Katie-Jo Coupe
By: 'Suzie'
Jan 27,2017
0 people found
this helpful
Katie is a Lovely girl who helped me out massively moving in and moving out of the property. She was Always there to help and always available to contact....
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Comment on agent fees
Fees was fine.
Was this helpful? Yes
Areas covered
  • WN7
  • WN2
  • WN3
  • WN4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£115,000
  • Max: Β£196,500

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 17 1 15 0 4 0 0 0
Catherine Sharples Catherine Sharples
Branch Manager/Valuer
4 reviews

About Catherine No description set View full profile
Tony Dixon Tony Dixon
Sales Negotiator
8 reviews

About Tony No description set View full profile
Katie-Jo Coupe Katie-Jo Coupe
Lettings Negotiator
21 reviews

About Katie-Jo No description set View full profile
Suzanne Dugdill Suzanne Dugdill
Director of Sales
2 reviews

About Suzanne No description set View full profile
Kerry Worswick Kerry Worswick
Sales Negotiator
1 reviews

About Kerry No description set View full profile
Stuart Matthews - no image available Stuart Matthews
Regional Sales Manager
0 reviews

About Stuart No description set View full profile

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Fees

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Last updated at 10:27 AM 21/02/2017 by allAgents

Complaints Procedure

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Last updated at 10:27 AM 21/02/2017 by allAgents

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