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    Agata Ryback
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Michael Richards & Co

The Power House Hounslow, Isleworth
Greater London
TW76QA

Oct 16,2017
Minithumbup
By: 'Dave_London'
Oct 16,2017
0 people found
this helpful
They have been very helpful, we moved our management back in April 2015, the old agents were so unresponsive. Following our move to Michael Richards we have received the service we had longed for, they respond quickly and pro-actively manage our block...
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Comment on agent fees
Fees are good value
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Oct 10,2017
Minithumbup
By: 'Mr Jameson'
Oct 10,2017
0 people found
this helpful
I have lived in a Michael Richards managed block for many years and have always found them to be knowledgeable and have dealt with any queries that I have had in a timely and professional manner....
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Comment on agent fees
Having researched managing agents fees I know theirs to be competitive and consider them to be good value for money
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Sep 20,2017
Minithumbup
By: 'Mrs White'
Sep 20,2017
0 people found
this helpful
My dealings with Michael Richards have always been excellent I would highly recommend them. I really like the personal service from this long standing family firm. I feel that they care and if I go into their offices at any time they always make me feel welcome and not a nuisance....
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Comment on agent fees
good
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Sep 20,2017
Minithumbup
By: 'Mr Townsend'
Sep 20,2017
0 people found
this helpful
I have always found the staff at Michael Richards pleasant to deal with, approachable and quick to respond. I have no issue in recommending their services to anyone looking for a quality managing agents....
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Sep 20,2017
Minithumbup
By: 'Kitty James'
Sep 20,2017
0 people found
this helpful
Michael Richards & Co have been our managing agents for years and I have always found the staff very helpful and friendly. Whenever I contact them they go out of their way to help me....
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Comment on agent fees
good
Was this helpful? Yes
Jan 11,2017
Minithumbdown
By: 'Flat2'
Jan 11,2017
4 people found
this helpful
MR manage our building which is made up of five flats in S London and the project management is appalling and the member of staff dealing with it has been extremely rude. They are currently trying to arrange the installation of a new intercom system. One letter was sent out in the summer to say that they would be doing this and will be in touch with further information including costs. The next communication was in December and was an order to allow access to the building that week as the e...
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Jan 04,2017
Minithumbup
By: 'Peewee'
Jan 04,2017
0 people found
this helpful
I cannot praise Michael Richards & Co enough, nothing is too much trouble for them and the staff are warm and friendly. They are my managing agents and I have always had a positive response from them whatever the query....
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Comment on agent fees
Agents fees are below average.
Was this helpful? Yes
Aug 12,2016
Minithumbdown
By: 'rhoda'
Aug 12,2016
8 people found
this helpful
this company has made life hell over the last 10yrs. they do exactly what they want without asking the leaseholders ok. then bill us with inflated invoices, they have broken section 20 many times,(not getting estimates ,inflated insurances etc )they should not be even managing our property ,because there is no clause in the lease that they can, re leaseholder act 2002....
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Comment on agent fees
Disgusting!
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By: Dismayed
Jun 26, 2017
View all comments (2)
Comments above are wholly echoed by my experience dealing with this company. They are rude beyond belief, I have been called a liar and spoken down to on the phone, when dealing via email it takes days for responses which are incomplete (they literally ignore half the questions posed) and yet they then expect responses back immediately. We had an ongoing saga for some basic works, had inflated bills, inaccurate invoices, emails addressed to wrong people, unnecessary signs popping up in communal ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
75% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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