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Michael Hardy

28 Dukes Ride Crowthorne
Berkshire
RG45 6LT

01344 779999
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Properties for Sale
Properties to Rent

Dec 01,2016
Minithumbup
By: 'Ben Wright'
Dec 01,2016
0 people found
this helpful
We purchased through Michael Hardy, Crowthorne. I rarely write reviews but they were brilliant. Ian Roach was our point of contact and provided a service that was second to none. He was always very friendly, positive, patient and helpful. Ian was forthcoming with his assistance ...
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Comment on agent fees
We purchase through Michael Hardy so fees didn't apply.
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Sep 06,2016
Minithumbup
By: 'Crowthorne'
Sep 06,2016
0 people found
this helpful
We had been letting our property through the Wokingham branch after moving to the US, when we decided to sell. We approached Michael Hardy to take care of the sale and they offered us a very competitive rate. Being 6000 miles away from where the sale ...
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Comment on agent fees
Very fair and competitive
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Aug 17,2016
Minithumbup
By: 'James'
Aug 17,2016
0 people found
this helpful
Ian and the team were very helpful from the outset and offered a very good deal. The house was sold in no time (4 days) and after sale service was exceptional with calls returned instantly if not available straight away. Ian was very proactive in ensuring ...
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Comment on agent fees
Good for a high street agent.
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Aug 01,2016
Minithumbup
By: 'Simon B'
Aug 01,2016
0 people found
this helpful
I would like to thank both James and Ian for all the hard work they put into securing a successful sale and purchase of our properties. We recently sold and bought through Michael Hardys and with James and Ian looking after both transactions, we always ...
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Comment on agent fees
We found their fees to be very competitive and in line with other estate agents in the area.
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Jul 05,2016
Minithumbup
By: 'Andy'
Jul 05,2016
0 people found
this helpful
Communication was clear throughout the transaction, returned calls when asked to and generally very easy to deal with. Went the extra mile in photographing aspects of the property in relation to sort out the chatels list and post survey....
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Comment on agent fees
n/a
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Jun 23,2016
Minithumbup
By: 'Charlie'
Jun 23,2016
0 people found
this helpful
For both the sale of my flat and purchase of new house, both Ben and James could not do enough to help! Ben kicked off the process before moving off and it was an absolute seamless handover to James. Whenever you called the Michael Hardy ...
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Comment on agent fees
Fees were slightly higher than others but worth every penny!!
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Jun 08,2016
Minithumbup
By: 'Edward'
Jun 08,2016
0 people found
this helpful
Ian Roach was totally on his game. The whole sale was handled very professionally we were kept fully informed of what was going on and the offers we had. Ian is a very likable person and was straight and honest on all our dealings....
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Comment on agent fees
Ok
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Mar 23,2016
Minithumbup
By: 'Christina'
Mar 23,2016
1 people found
this helpful
Sold my house super quickly and smoothly. Cant recommend highly enough. Staff were happy to answer queries and spoon feed me through the process. It was a pleasure to deal with them all ....
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Feb 19,2016
Minithumbup
By: 'Great service !'
Feb 19,2016
0 people found
this helpful
I've recently moved to Crowthorne and found our property through Michael Hardy's in Crowthorne. The team we're a great help to my wife and I during the process and kept us updated from start to finish. Ian & Ben we're super efficient and always followed ...
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Comment on agent fees
n/a
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Dec 10,2015
Minithumbup
By: 'Sally Jeeves'
Dec 10,2015
0 people found
this helpful
Michael Hardy were excellent. They offered a friendly, professional and cost competitive service. They achieved a good price within a sensible time. The sale wasn't without it's complications as we had a long chain and probate to manage and they dealt very sensitively with all ...
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Nov 24,2015
Minithumbup
By: 'Mary Conway'
Nov 24,2015
0 people found
this helpful
By chance I met Tracey on the street about a year ago and because of her and her warm personality I chose Michael Hardy for the sale of my property. I believe they did a very good job for me, and throughout the whole process ...
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Nov 13,2015
Minithumbup
By: 'edge'
Nov 13,2015
0 people found
this helpful
Excellent communication throughout selling process via e-mail and telephone. Acted in our (sellers) best interests, and this produced an early completion date. In one instance (dead squirrel found in house) went beyond the expected service by removal of animal. All (4) members of the team were ...
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Comment on agent fees
slightly less than competitors.
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Jul 03,2015
Minithumbup
By: 'Sally'
Jul 03,2015
1 people found
this helpful
The guys at Michael Hardy took time to understand exactly what I was looking for, and alerted me about this house as soon as it became available. They didn't bombard me with information on other, inappropriate, properties (unlike some less scrupulous agents in the area). ...
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Jun 29,2015
Minithumbup
By: 'Mr & Mrs Atherden'
Jun 29,2015
0 people found
this helpful
The team at Michael Hardy, crowthrone offered an outstanding service from start to completion. They were very professional at every level and always more than willing to help. Our expectations were far exceeded and I would highly recommend them to anyone looking for a stress ...
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May 15,2015
Minithumbup
By: 'Graeme Southwood'
May 15,2015
1 people found
this helpful
I've been looking for a property in Crowthorne for more than 3 years. In that time Ben and Ian have always been friendly, helpful (and endlessley patient) with me. Unlike some other agents, they document what they say, do what they say, attend all viewings and ...
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Comment on agent fees
I bought - so it cost me nothing expect my time - Ben and Ian were excellent and never wasted my time.
Was this helpful? Yes
May 13,2015
Minithumbup
By: 'Richard'
May 13,2015
0 people found
this helpful
The whole team at Michael Hardy were great from start to end. They put together a really strong brochure for the house, did a great job of handling the viewings, and making the process easy. They really came into their own once we had a ...
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Apr 20,2015
Minithumbup
By: 'Happy home buyer'
Apr 20,2015
0 people found
this helpful
My wife and I have recently moved into our wonderful new home in Crowthorne. We were expecting it to be a stressful process but the outstanding service we received from Michael Hardy kept this to a minimum. They were friendly, professional and patient throughout the ...
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Feb 07,2015
Minithumbup
By: 'Si Morris'
Feb 07,2015
0 people found
this helpful
We have just purchased a house using Michael Hardy in Crowthorne and the service we received was excellent. We dealt mainly with Ben and Ian who were very supportive throughout the process and very responsive to any queries. They were very good at monitoring the ...
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Jan 12,2015
Minithumbup
By: 'Mr Gage'
Jan 12,2015
1 people found
this helpful
We bought a house through the Crowthorne branch of Michael Hardy, and found them to be friendly and professional. Queries were quickly answered, and they were very good at chasing the various parties involved to make sure the sale process went quickly and smoothly. Highly ...
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Dec 21,2014
Minithumbup
By: 'Declan Sheils'
Dec 21,2014
0 people found
this helpful
Although professional at all the times the team at crowthorne were friendly and very approachable. They gave honest and relevant feedback and we felt put a lot of time and effort into selling our house. They made what could have been a stressful experience, an ...
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Dec 16,2014
Minithumbup
By: 'A Happy Seller'
Dec 16,2014
0 people found
this helpful
All of the Michael Hardy Crowthorne staff were very professional in their dealings with us. They carried out all the viewings, and ensured that the viewers were well vetted and suitable for the property. They also supplied us with written prompt summaries of each viewing, ...
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Comment on agent fees
Fees were about average, but were reduced in order to offset a lower price than we had hoped for.
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Nov 22,2014
Minithumbup
By: 'Andy and Lynne'
Nov 22,2014
0 people found
this helpful
Ian, Ben and Tracy , provided excellent service good professional advice and negotiation handling during our purchase of our new home. In addition they obtained prompt responses to a number of questions raised by our solicitor and by ourselves. They shared their local knowledge that was ...
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Nov 19,2014
Minithumbup
By: 'G Rogers'
Nov 19,2014
0 people found
this helpful
Ben did a fantastic job of taking the stress out of the home moving process. He encouraged us to push for a higher value on the property and then got us the asking price. He kept us fully informed throughout and did a great job ...
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Nov 18,2014
Minithumbup
By: 'Jan & John'
Nov 18,2014
0 people found
this helpful
Having dealt with Michael Hardy previously when selecting property in Crowthorne, we were pleased to use them to purchase a buy to let apartment in the village. We have known both Ian and Ben for many years and felt completely comfortable in their hands after ...
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Nov 17,2014
Minithumbup
By: 'Brian Welham'
Nov 17,2014
0 people found
this helpful
The initial contact was with Ian Roach who valued the property in excess of my expectations and Ben then arranged about 5 viewings in the first week that were all on time and from viable customers. We accepted an offer a little below our offer price ...
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Comment on agent fees
The fees appeared to be high BUT as the property was sold (twice) each time within a week it was probably very good value for money. Most people want their property sold as quickly as possible. Have you thought of suggesting a variable rate depending on the time to get an agreed offer?
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Nov 17,2014
Minithumbup
By: 'BowerOak'
Nov 17,2014
0 people found
this helpful
Both Ben and Ian are a credit to Michael Hardy ! I found them to be experienced, friendly and helpful when selling my property. It genuinely felt that they had my best interests in mind which in my case was proven to be to true as ...
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Nov 15,2014
Minithumbup
By: 'Lyn'
Nov 15,2014
0 people found
this helpful
I would have no hesitation in recommending Michael Hardy to sell your property. From the start they were knowledgeable and realistic about pricing and both Ian and Ben were extremely supportive and helpful. Having found a buyer we entered into a very long period where ...
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Nov 14,2014
Minithumbup
By: 'Rob'
Nov 14,2014
1 people found
this helpful
Having dealt with other agents in Crowthorne, I have no hesitation in saying that Michael Hardy are simply the very best Estate Agent's in Crowthorne!! No other agent comes close to Michael Hardy's personable approach. Ian and Ben's knowledge of the area and understanding of ...
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Nov 14,2014
Minithumbup
By: 'GVDM'
Nov 14,2014
0 people found
this helpful
We happily recommend the Michael Hardy (MSH)office in Crowthorne for perspective buyers and sellers. As a buyer they provided a very detailed review of the property during our visit. Offering guidance on local schools, local facilities and amenities whilst also offering ideas on potential ...
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Nov 14,2014
Minithumbup
By: 'Denese'
Nov 14,2014
0 people found
this helpful
We always have had a good relationship with the Crowthorne Team. Ian and Ben are always helpful and we know that they will do what is asked and that they will come back to us with an answer. We have used this office more than ...
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £143,000
  • Max: £775,000

Letting No data

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 60 0 34 0 0 0

Fees

No fees set.

Complaints Procedure

1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:

Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.

Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 2:27 PM 14/06/2016 by allAgents

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