MGY
Radyr, Cardiff, CF15
4.1/5, 19 reviews
79% recommended
90% sales valuation accuracy
92% sales fee satisfaction
No company information

Opening Hours
Address

MGY
6 Station Road
Radyr,Cardiff
Cardiff County
CF15 8AA
029 2084 2124, 029 2084 5063

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 92% £230,000 £1,265,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 1 9 1 4 1 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

“First Time Buyers...”

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Dec 12,2019
Minithumbup
By: 'Rebecca'
Dec 12,2019
0 people found
this helpful
We dealt with Lisa in the MGY Radyr office throughout our first-time purchase. Lisa was very helpful, professional and efficient and helped take the stress out of our purchase. She was extremely reliable and proactive at liasing with the other parties involved, without her we ...
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“Yvonne was brilliant - very tenacious, with a......”

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Sep 18,2019
Minithumbup
By: 'gwyneth oakman'
Sep 18,2019
0 people found
this helpful
Yvonne was brilliant - very tenacious, with attention to detail which meant that the sale progressed to the timescales we committed to. 4 parties in the chain and 10 weeks from offer to moving in - very pleased with that!...
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“Excellent service from Mgy, both with the sel......”

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Aug 21,2019
Minithumbup
By: 'Keri Turberville'
Aug 21,2019
0 people found
this helpful
Excellent service from Mgy, both with the selling and buying of our property. I would highly recommend them. Very approachble....
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“Our experience with buying and selling a prop......”

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Aug 14,2019
Minithumbup
By: 'Megan Dance'
Aug 14,2019
0 people found
this helpful
Our experience with buying and selling a property with MGY was exceptional. Everyone at MGY Radyr was amazing (especially Lisa and James!) and they always made time to talk with us and calm our worries. I would recommend anyone to sell their property with MGY ...
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“Their service has been very professional and ......”

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Jun 20,2019
Minithumbup
By: 'Mel ford'
Jun 20,2019
0 people found
this helpful
Their service has been very professional and Suzanne has kept me in touch with all developments. I feel I can trust them to protect my property whilst still being fair to tenants...
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“Sale of house...”

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May 06,2019
Minithumbup
By: 'Eric'
May 06,2019
0 people found
this helpful
Would highly recommend anyone to use MGY. The staff at Radyr and Heath branches were very efficient, courteous and most helpful. All tried so hard to take the stress out of moving home and liaise with all parties involved....
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Comment on agent fees
Good
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“Professional & Efficient...”

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May 02,2019
Minithumbup
By: 'Vincent'
May 02,2019
0 people found
this helpful
We were very happy that our Vendor chose MGY to sell their house! From the visit to completion, Yvonne has been extremely professional and efficient, checking on us regularly and being particularly proactive on Exchange & Completion days to help things go smoothly. We are very ...
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Comment on agent fees
N/A
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“Excellent service throughout!...”

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Apr 17,2019
Minithumbup
By: 'Garan'
Apr 17,2019
0 people found
this helpful
I sold my flat through MGY. James was extremely helpful and was able to give support and guidance throughout. Communication with the office staff was excellent. Very professional and I would strongly recommend using MGY...
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Comment on agent fees
Good
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“Highly recommend....”

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Mar 05,2019
Minithumbup
By: 'Anna'
Mar 05,2019
0 people found
this helpful
Would highly recommend MGY. James, Yvonne and Christine were very professional, efficient and friendly. The house was quickly put on the market and sold in 2 weeks. They made the whole process easy and always had time to answer questions and sorted out any problems that ...
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Comment on agent fees
Competitive rates.
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“Efficient, approachable and professional throughout....”

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Mar 01,2019
Minithumbup
By: 'Rowlands'
Mar 01,2019
0 people found
this helpful
MGY recently acted on our behalf with regard to the sale of our Caerphilly property. We were impressed with the efficient and extremely helpful service from James Thomas in particular, who was approachable, reliable and professional througout. He regularly kept us updated during the process ...
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“Excellent and Flawless service!!! Best agent in Radyr by far......”

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Feb 05,2019
Minithumbup
By: 'Chris virgin'
Feb 05,2019
0 people found
this helpful
I instructed MGY to sell a property in Taffs Well which had been renovated. From the outset they were extremely professional and thorough! Always available to discuss any quieries and provided excellent feedback on all viewings! All the staff in the office were a pleasure ...
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Comment on agent fees
Good
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“GREAT PROFESSIONAL SERVICE...”

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Jan 20,2019
Minithumbup
By: 'SL'
Jan 20,2019
0 people found
this helpful
We sold our house with MGY as our agents, James provided a brilliant level of service, combining great customer care with outstanding professionalism throughout the sale. Highly Recommended...
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Comment on agent fees
GOOD
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“Excellent service...”

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Jan 13,2019
Minithumbup
By: 'Alison'
Jan 13,2019
0 people found
this helpful
MGY has recently acted for me in the sale of a property in Radyr, as well as acting for the vendor of a property which I have bought. They provided excellent service, from the initial valuation to the completion of the transaction. Throughout the proceedings ...
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Comment on agent fees
The agent's fees are reasonable, in view of the quality of the service provided.
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“Very professional company with excellent communication....”

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Jan 09,2019
Minithumbup
By: 'K & J Griffiths'
Jan 09,2019
0 people found
this helpful
The service provided by Yvonne was of a very high calibre. She was very professional and courteous during accompanied viewings and her feedback was always prompt and informative. She was particularly good at chasing up solicitors/purchasers to ensure a smooth exchange and completion of ...
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Comment on agent fees
Thought the fees charged were good value for money.
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“AVOID!!!!!...”

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Apr 26,2018
Minithumbdown
By: 'Angharad Phillips'
Apr 26,2018
3 people found
this helpful
MGY in Radyr are arrogant and self serving estate agents. I know from personal experience and others listed with them that they actively encourage gazumping. Much better and friendlier service from the estate agents across the road (Thomas Wood)...
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By: Andrew
Jun 06, 2018
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I couldn't agree more Angharad - dreadful experience with this business - hopefully people that have received similar service from this business will take their custom elsewhere. ...

“Telephone manner...”

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Mar 28,2018
Minithumbdown
By: 'Jules'
Mar 28,2018
2 people found
this helpful
My daughter rang about a rental , as soon as they knew she had help with rent the phone was put down on her. Absolutely disgusted with that attitude....
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Was this helpful? Yes
By: Michelle Bishop - Director
Apr 17, 2018
View all comments (1)
Dear Jules, I am sorry to hear about your experience regarding your enquiry on one of our rental properties. I can assure you that MGY pride themselves on their customer service and would not put the phone down on any client, that is not how we work. We have to take instructions from our Landlords who in this case requested full time working professionals only which I understand was relayed to your daughter in an appropriate manner. Again I apologise for any misinterpretation. ...

“Presuming that the other anonymous review on MGY is written ......”

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May 23,2017
Minithumbup
By: 'David and Helen Jones'
May 23,2017
3 people found
this helpful
Presuming that the other anonymous review on MGY is written by our previous tenant, we are the owners of the house being discussed. We do not normally take part in online reviews but we were moved to do so by the shocking personal tone directed ...
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Comment on agent fees
Good
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“If you have or want to live in Radyr, for ......”

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May 16,2017
Minithumbdown
By: 'Onlineagentsarethewayforward'
May 16,2017
15 people found
this helpful
If you have or want to live in Radyr, for goodness sake do not use Nicola at MGY (Michael Graham Young). I've never come across anyone ruder or more useless. We rented a house which she was managing and initially I thought she was helpful. ...
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Comment on agent fees
Expensive for what you get. Particularly as the service you get is non existent and rude.
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“One of the worst Cardiff agents I have ever used.6 ......”

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Feb 15,2017
Minithumbdown
By: 'I will give these a wide berth in future'
Feb 15,2017
13 people found
this helpful
One of the worst Cardiff agents I have ever used. 6 weeks down the line, we find the house has a covenant on it rendering the large bit of land to the rear useless. After this being advertised as a main feature of the property, and ...
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Comment on agent fees
Bad
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by MGY, Cardiff CF15 8AA


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