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    Vanessa Watkins
  • Adam Marshall
    Adam Marshall
  • Lucy Rogers
    Lucy Rogers
  • Sam Anderson
    Sam Anderson
Melvyn Danes Independent Estate Agents have been serving the people of Shirley and Solihull since 1990. We are a multi disciplined practice offering Estate Agency services and Letting Agents. We pride ourselves on providing excellent levels of customer service by combing modern marketing with traditional values.
Melvyn Danes

385 Stratford Road Shirley, Solihull
West Midlands
B90 3BW

0121 744 2801
Aug 09,2017
Minithumbup
Sam Anderson
Lucy Rogers
By: 'Kerry Bruce'
Aug 09,2017
0 people found
this helpful
I purchased a house through Melvyn Danes and the sale went through in 7 weeks. Fantastic friendly people to deal with who offered support and guidance throughout the process....
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Comment on agent fees
N/a
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Jul 26,2017
Minithumbup
Lucy Rogers
Sam Anderson
By: 'Hannah Everitt'
Jul 26,2017
0 people found
this helpful
Would recommend theses ladies to people, never a problem to get hold of and would go the extra mile to make sure everything was done in a timely manor. Would get in touch to keep you up to date with what was happening at each time throughout the process. Many thanks for making the experience bearable as house moves are very stressful...
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Jul 26,2017
Minithumbup
Sam Anderson
Adam Marshall
By: 'Kelvin'
Jul 26,2017
0 people found
this helpful
Excellent all round. Sam Anderson kept me informed throughout the sale . Thanks to Adam and all of the staff at Shirley....
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Comment on agent fees
Good
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Jul 24,2017
Minithumbup
Lucy Rogers
Sam Anderson
By: 'Riaz'
Jul 24,2017
0 people found
this helpful
very nice staff. helped with a purchase. very easy to contact via email and to receive a quick response. I would recommend you say your name when answering the phone as it was sometimes difficult to work out who I am speaking to....
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Comment on agent fees
great work on keeping us updating
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Jul 04,2017
Minithumbup
Sam Anderson
Vanessa Watkins
By: 'Ben Blyth'
Jul 04,2017
0 people found
this helpful
From the initial meeting I had with Adam I knew straight away I wanted Melvyn Danes to facilitate the sale of my property. He was genuine and friendly and put my mind at ease straight away. The subsequent service I received from Vanessa and then Sam was absolutely fantastic too. They all made what can be a very stressful experience into a stressfree one which was handled with complete professionalism, care and understanding. I would definitely use them again and would highly recommend them....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jun 23,2017
Minithumbup
Sam Anderson
Lucy Rogers
By: 'MICHAEL Buzzard'
Jun 23,2017
0 people found
this helpful
Very pleased with everything.a lovely group of ladies, willing to do everything to help.would definitely recommend this estate agent....
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Comment on agent fees
Reasonable
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Jun 23,2017
Minithumbup
Lucy Rogers
Vanessa Watkins
By: 'Mr & Mrs Buzzard'
Jun 23,2017
0 people found
this helpful
A pleasure to do business with them, we couldn't have asked for more, overall a very satisfying experience, would definitely recommend this estate agent....
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Comment on agent fees
Not too bad.
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Jun 23,2017
Minithumbup
Lucy Rogers
Sam Anderson
By: 'Amy'
Jun 23,2017
0 people found
this helpful
The Melvyn Danes team were very helpful throughout the whole process from offer to completion. Sam helped to chase everything through for us and provided us with regular updates and didn't mind us calling up to ask any questions or to obtain updates,...
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Comment on agent fees
n/a
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Jun 20,2017
Minithumbdown
Adam Marshall
Adam Marshall
By: 'TK'
Jun 20,2017
1 people found
this helpful
I have to agree with the previous review - trying to get the deposit back is proving a nightmare despite conclusive evidence (photos taken by the agency itself - Before & After) that make it clear the property was left in the condition it was rented in. It's now three weeks, calls not returned, and the usual email ping-pong (staff on holiday etc/ landlord not available etc). I wouldn't touch this Letting agency with a barge pole unless the deposit is really small and you can afford to wait...
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Comment on agent fees
Average.
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Jun 13,2017
Minithumbdown
By: 'C Watkiss'
Jun 13,2017
1 people found
this helpful
I have now been waiting over 3 weeks for the return of my deposit so have had to raise a dispute with TDS. In the begining everything went well they were a little slow in dealing with things but overall not bad, if a little expensive. Their tenancy agreements are geared towards protecting the landlord, but that wasnt an issue as ive never been a problem tenant, however please watch out for the hidden costs that arent explained when you sign up. Ending a tenancy is a different story, emails are...
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Comment on agent fees
Expensive comared to locals, I previously used Searchers nearby and they were excellent
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By: Charlene
Jun 27, 2017
View all comments (2)
Dear Patrick Again more variations of the truth from your company. If you check your records I vacated the property on the 19th May the tenancy ended on the 31st when the keys were returned. I can provide email evidence to the before mentioned if you require. The deposit was returned on the 21st June and only after I was forced to raise a dispute with the TDS and several emails to your company. I would also like to point out that no extra days were given the keys were returned to your office ...
Jun 01,2017
Minithumbup
Sam Anderson
By: 'claire h'
Jun 01,2017
0 people found
this helpful
Really great customer service, Sam was really helpful and supportive during whole process of my purchase. Happy to answer any questions and queries I had and easily contactable. Would definitely recommend...
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May 22,2017
Minithumbup
Lucy Rogers
Sam Anderson
By: 'Laura Evans'
May 22,2017
0 people found
this helpful
All the staff we dealt with were excellent, Lucy initially (I think :o) ) helped us negotiating the offer and kept us informed every step of the way. Sam Anderson was our main point of contact following the purchase and did a great job to touching base and keeping in contact with the solicitors and pushing things along on behalf of their vendor and us. It was refreshing to have that point of contact, we were certainly impressed by what felt like a more bespoke service in comparison to the people...
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May 19,2017
Minithumbup
Sam Anderson
By: 'Alun Williams'
May 19,2017
0 people found
this helpful
The perfect sale! Melvyn Danes sold the house quickly , recommended an excellent solicitor and kept me updated from start to finish. All the staff I dealt with were excellent, but it was Sam Anderson who was my primary contact. How impressive is she? Always chasing on my behalf, always keeping me informed and treating me as if looking after my sale was top of her priority list. It was a real pleasure....
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Comment on agent fees
Worth every penny!
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Apr 14,2017
Minithumbdown
Vanessa Watkins
By: 'chuckbass'
Apr 14,2017
2 people found
this helpful
I rent a property that is managed by Melvyn Danes, and I must say, the service is awful. I have repairs that I have been making the staff aware of for the three years that I have been to that have not been seen to as of yet. I have lived here three years and had just one property check. They do not do any of the repairs I request for the property but still expect me to pay 50 pound renewal fee every time I renew my tenancy, when I buy my house next year I will be steering clear of Melvyn Danes a...
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Comment on agent fees
Bad
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Apr 11,2017
Minithumbup
By: 'Asa Barnbrook'
Apr 11,2017
0 people found
this helpful
I have recently completed a sale and purchase with Melvyn Danes as the agent for both. All the staff are very professional, hands on and kept me informed throughout the entire process which was drawn out due to the initial buyer pulling out etc. Melvyn Danes would chase all the links of the chain and keep me up to date - something I know from experience is not always the case with estate agents. I would highly recommend them....
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Comment on agent fees
It felt expensive but is in line with other estate agents - they do however really put in a lot of work for you
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Mar 16,2017
Minithumbup
Lucy Rogers
Sam Anderson
By: 'Ange R'
Mar 16,2017
0 people found
this helpful
Recently bought property through Melvyn Danes. Both Lucy and Sam were very pleasant and helpful in my dealings with them. The sale however was very drawn out in terms of time which was not at any fault of Melvyn Danes however did feel communication could have been more frequent - which is when I called Sam to progress, and she quickly jumped on the case to assist and chase on my behalf. Lucy was on hand at the beginning of the process relating to the offer and she was extremely helpful. I am n...
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Mar 13,2017
Minithumbup
By: 'G'
Mar 13,2017
0 people found
this helpful
Very efficient, dealt with all matters and kept us informed and up to date. Responsive to requests and gave good advice....
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Comment on agent fees
Fees were reasonable and in line with expectations.
Was this helpful? Yes
Mar 13,2017
Minithumbup
Sam Anderson
By: 'Richard J'
Mar 13,2017
0 people found
this helpful
Melvyn Danes are a very professional estate agent and throughout the sale of my property kept me informed of the progress and where necessary the need to prompt other individuals involved in sale to resolve concerns or issues. Having used Melvyn Danes on another sale I did not have any reservation on using them for this sale and they did not disappoint me. There local knowledge of the market is invaluable....
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Comment on agent fees
The fees where very reasonable,
Was this helpful? Yes
Feb 23,2017
Minithumbdown
By: 'Zw'
Feb 23,2017
0 people found
this helpful
They are the worst kind of estate agent i have ever had to deal with!! Absolutely horrified by them. Left me with no heating in bathroom for 4 weeks and i have a toddler and elderly mother living with. They take over 2 months to fix things in the house and i dont get responses to my queries. Absolutely disgusted!!!!...
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Comment on agent fees
The manager is a nasty horrible man. So are other members of staff im horrified
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By: Zw
Jun 30, 2017
View all comments (2)
Well now there is yet another lie by mr Patrick because the oil filled radiator was not provided the next day!! It was provided 2 weeks after the complaint was made to them. I have evidence to prove it which im more than happy to post here. Yes i am taking the landlord Mr Hornby to court because as a tenant i have rights i will exercise them. Might i add, this Mr Patrick accidently called my number believing he was calling the landlords wife. And to my shock he started saying on the phone ...
Feb 05,2017
Minithumbup
By: 'Linda'
Feb 05,2017
0 people found
this helpful
The service and support that we received from start to finish was absolutely excellent. We were given really good advice on the the price and kept up to date with the progress of the sale. All of the staff that I spoke to were knowledgeable and professional giving us confidence and assurance throughout....
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Comment on agent fees
Good
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Jan 31,2017
Minithumbup
Lucy Rogers
Sam Anderson
By: 'Naomi'
Jan 31,2017
0 people found
this helpful
Just want to take the time to say a massive thank you to Melvyn Danes, especially Sam and Lucy for making buying our first home an amazing, stress free experience. I've enjoyed the whole experience and look forward to using Melvyn Danes again in the near future!...
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Jan 10,2017
Minithumbup
Sam Anderson
By: 'Mr and Mrs Kankaliya'
Jan 10,2017
0 people found
this helpful
Buying a property can be a very difficult and stressful task, but Sam Anderson at Melvyn Danes did a wonderful job throughout the buying process. She was prompt with the updates, good communication throughout the process and made sure the deal was completed smoothly as per our expected deadline. We as first time buyers will definitely recommend Melvyn Danes for their professional work as estate agents. Would extend our Thank you to Sam once again....
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Dec 19,2016
Minithumbup
By: 'Marion Rose'
Dec 19,2016
0 people found
this helpful
Very pleasant staff at the branch and very efficient .Good service at all times and prompt responses to any queries raised...
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Dec 13,2016
Minithumbup
Sam Anderson
By: 'Ashley and Tania'
Dec 13,2016
0 people found
this helpful
Sam Anderson facilitated our move with our solicitors. She was helpful, polite and always had our best interest at heart. She was keen to ensure that the move was completed in a timely manner and could always be trusted to chase up any queries on our behalf. She always answered any questions we had....
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Nov 28,2016
Minithumbup
By: 'Simon'
Nov 28,2016
0 people found
this helpful
I would have no hesitation in recommending the Melvyn Danes sales team. Always helpful and I was always able to contact them....
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Comment on agent fees
Very competitive, no hidden extras.
Was this helpful? Yes
Nov 09,2016
Minithumbup
Adam Marshall
By: 'Glenys Hemming'
Nov 09,2016
0 people found
this helpful
Professional service and friendly and helpful kept me well informed of developments throughout the sale of my late fathers property...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 01,2016
Minithumbup
Pat Gilbert
Sam Anderson
By: 'Sharon'
Nov 01,2016
0 people found
this helpful
Pat , Sam and their team gave us such a smooth and efficient service. Totally hassle free, nothing was too much trouble. The teams gave us confidence and support when needed, professional and human at all times. Colleagues at work who were moving house at the same time using different agents had hassle and stress- we didn't thanks to the Team at both Wythall and Shirley. Great value for money too- one price , all in we knew where we stood for costs which when moving can run away with you. Pat's ...
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Comment on agent fees
Excellent value for money. Fixed fee allows you to budget , no extras or hidden costs.
Was this helpful? Yes
Oct 10,2016
Minithumbup
Sam Anderson
Lucy Rogers
By: 'Evelyn & Gabriel Kenny'
Oct 10,2016
0 people found
this helpful
Hi I just want to say how helpful Sam has been all through our sale and her regular calls giving updates were a great help she communicated well with the chain and kept us informed all the way along. We had not moved in 23 years so Sam was great i would highly recommend her and Melvyn Danes as a company....
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Comment on agent fees
Excellent
Was this helpful? Yes
Oct 05,2016
Minithumbup
Sam Anderson
By: 'Doug99'
Oct 05,2016
0 people found
this helpful
Excellent service and tenacity on what proved to be a difficult sale. Sam persisted and managed to keep the sale going despite multiple setbacks....
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Comment on agent fees
Par for the course, but well earned in the circumstances.
Was this helpful? Yes
Sep 19,2016
Minithumbup
Adam Marshall
By: 'Judith'
Sep 19,2016
0 people found
this helpful
Adam is very knowledgable of houses in Shirley , the staff in the office are all friendly and professional. Sam kept me well updated and replied promptly when I had a query ,everything went smoothly. I would definitely recommend them . And would use them again....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • B90
  • Solihull
  • B91
  • Wythall
  • B92
  • Sheldon
  • B93
  • B94
  • B47
  • B26
  • B27
  • B28
  • SHIRL
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £117,500
  • Max: £500,000

Letting
  • Min: £0
  • Max: £0

NAEA TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 5 48 0 14 1 0 3
Vanessa Watkins - no image available Vanessa Watkins
Senior Negotiator
9 reviews

About Vanessa No description set View full profile
Adam Marshall Adam Marshall
Director
26 reviews

About Adam No description set View full profile
Lucy Rogers Lucy Rogers
Senior Sales Negotiator
16 reviews

About Lucy No description set View full profile
Sam Anderson Sam Anderson
Contracts Manager
40 reviews

About Sam No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

We offer a range of competitive fees for both Sales and Lettings.

Please telephone or email the appropriate office to arrange your free valuation appointment.
Last updated at 11:46 AM 14/07/2017 by Lorraine Mytton

Complaints Procedure

We are members of the Ombudsman for Estate Agents Scheme and all of our complaints are dealt with by our in house complaints officer and the Ombudsman for Estate Agents. A copy of our complaints procedure is available via our head office in Shirley.
Last updated at 11:46 AM 14/07/2017 by Lorraine Mytton

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