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    Vanessa Watkins
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    Adam Marshall
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    Lucy Rogers
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    Sam Anderson
Melvyn Danes Independent Estate Agents have been serving the people of Shirley and Solihull since 1990. We are a multi disciplined practice offering Estate Agency services, Letting Agents and Chartered Surveyors. We pride ourselves on providing excellent levels of customer service by combing modern marketing with traditional values.
Melvyn Danes

385 Stratford Road Shirley, Solihull
West Midlands
B90 3BW

0121 744 2801
Jun 20,2017
Minithumbdown
Adam Marshall
Adam Marshall
By:
Jun 20,2017
0 people found
this helpful
I have to agree with the previous review - trying to get the deposit back is proving a nightmare despite conclusive evidence (photos taken by the agency itself - Before & After) that make it clear the property was left in the condition it was rented in. It's now three weeks, calls not returned, and the usual email ping-pong (staff on holiday etc/ landlord not available etc). I wouldn't touch this Letting agency with a barge pole unless the deposit is really small and you can afford to wait...
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Comment on agent fees
Average.
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Jun 13,2017
Minithumbdown
By:
Jun 13,2017
0 people found
this helpful
I have now been waiting over 3 weeks for the return of my deposit so have had to raise a dispute with TDS. In the begining everything went well they were a little slow in dealing with things but overall not bad, if a little expensive. Their tenancy agreements are geared towards protecting the landlord, but that wasnt an issue as ive never been a problem tenant, however please watch out for the hidden costs that arent explained when you sign up. Ending a tenancy is a different story, emails are...
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Comment on agent fees
Expensive comared to locals, I previously used Searchers nearby and they were excellent
Was this helpful? Yes
Jun 01,2017
Minithumbup
Sam Anderson
By:
Jun 01,2017
0 people found
this helpful
Really great customer service, Sam was really helpful and supportive during whole process of my purchase. Happy to answer any questions and queries I had and easily contactable. Would definitely recommend...
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May 22,2017
Minithumbup
Lucy Rogers
Sam Anderson
By:
May 22,2017
0 people found
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All the staff we dealt with were excellent, Lucy initially (I think :o) ) helped us negotiating the offer and kept us informed every step of the way. Sam Anderson was our main point of contact following the purchase and did a great job to touching base and keeping in contact with the solicitors and pushing things along on behalf of their vendor and us. It was refreshing to have that point of contact, we were certainly impressed by what felt like a more bespoke service in comparison to the people...
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May 19,2017
Minithumbup
Sam Anderson
By:
May 19,2017
0 people found
this helpful
The perfect sale! Melvyn Danes sold the house quickly , recommended an excellent solicitor and kept me updated from start to finish. All the staff I dealt with were excellent, but it was Sam Anderson who was my primary contact. How impressive is she? Always chasing on my behalf, always keeping me informed and treating me as if looking after my sale was top of her priority list. It was a real pleasure....
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Comment on agent fees
Worth every penny!
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Apr 14,2017
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Vanessa Watkins
By:
Apr 14,2017
1 people found
this helpful
I rent a property that is managed by Melvyn Danes, and I must say, the service is awful. I have repairs that I have been making the staff aware of for the three years that I have been to that have not been seen to as of yet. I have lived here three years and had just one property check. They do not do any of the repairs I request for the property but still expect me to pay 50 pound renewal fee every time I renew my tenancy, when I buy my house next year I will be steering clear of Melvyn Danes a...
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Comment on agent fees
Bad
Was this helpful? Yes
Apr 11,2017
Minithumbup
By:
Apr 11,2017
0 people found
this helpful
I have recently completed a sale and purchase with Melvyn Danes as the agent for both. All the staff are very professional, hands on and kept me informed throughout the entire process which was drawn out due to the initial buyer pulling out etc. Melvyn Danes would chase all the links of the chain and keep me up to date - something I know from experience is not always the case with estate agents. I would highly recommend them....
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Comment on agent fees
It felt expensive but is in line with other estate agents - they do however really put in a lot of work for you
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Mar 16,2017
Minithumbup
Lucy Rogers
Sam Anderson
By:
Mar 16,2017
0 people found
this helpful
Recently bought property through Melvyn Danes. Both Lucy and Sam were very pleasant and helpful in my dealings with them. The sale however was very drawn out in terms of time which was not at any fault of Melvyn Danes however did feel communication could have been more frequent - which is when I called Sam to progress, and she quickly jumped on the case to assist and chase on my behalf. Lucy was on hand at the beginning of the process relating to the offer and she was extremely helpful. I am n...
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Mar 13,2017
Minithumbup
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Mar 13,2017
0 people found
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Very efficient, dealt with all matters and kept us informed and up to date. Responsive to requests and gave good advice....
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Comment on agent fees
Fees were reasonable and in line with expectations.
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Mar 13,2017
Minithumbup
Sam Anderson
By:
Mar 13,2017
0 people found
this helpful
Melvyn Danes are a very professional estate agent and throughout the sale of my property kept me informed of the progress and where necessary the need to prompt other individuals involved in sale to resolve concerns or issues. Having used Melvyn Danes on another sale I did not have any reservation on using them for this sale and they did not disappoint me. There local knowledge of the market is invaluable....
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Comment on agent fees
The fees where very reasonable,
Was this helpful? Yes
Feb 23,2017
Minithumbdown
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Feb 23,2017
0 people found
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They are the worst kind of estate agent i have ever had to deal with!! Absolutely horrified by them. Left me with no heating in bathroom for 4 weeks and i have a toddler and elderly mother living with. They take over 2 months to fix things in the house and i dont get responses to my queries. Absolutely disgusted!!!!...
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Comment on agent fees
The manager is a nasty horrible man. So are other members of staff im horrified
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Feb 05,2017
Minithumbup
By:
Feb 05,2017
0 people found
this helpful
The service and support that we received from start to finish was absolutely excellent. We were given really good advice on the the price and kept up to date with the progress of the sale. All of the staff that I spoke to were knowledgeable and professional giving us confidence and assurance throughout....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2017
Minithumbup
Lucy Rogers
Sam Anderson
By:
Jan 31,2017
0 people found
this helpful
Just want to take the time to say a massive thank you to Melvyn Danes, especially Sam and Lucy for making buying our first home an amazing, stress free experience. I've enjoyed the whole experience and look forward to using Melvyn Danes again in the near future!...
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Jan 10,2017
Minithumbup
Sam Anderson
By:
Jan 10,2017
0 people found
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Buying a property can be a very difficult and stressful task, but Sam Anderson at Melvyn Danes did a wonderful job throughout the buying process. She was prompt with the updates, good communication throughout the process and made sure the deal was completed smoothly as per our expected deadline. We as first time buyers will definitely recommend Melvyn Danes for their professional work as estate agents. Would extend our Thank you to Sam once again....
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Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
this helpful
Very pleasant staff at the branch and very efficient .Good service at all times and prompt responses to any queries raised...
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Dec 13,2016
Minithumbup
Sam Anderson
By:
Dec 13,2016
0 people found
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Sam Anderson facilitated our move with our solicitors. She was helpful, polite and always had our best interest at heart. She was keen to ensure that the move was completed in a timely manner and could always be trusted to chase up any queries on our behalf. She always answered any questions we had....
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Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
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I would have no hesitation in recommending the Melvyn Danes sales team. Always helpful and I was always able to contact them....
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Comment on agent fees
Very competitive, no hidden extras.
Was this helpful? Yes
Nov 09,2016
Minithumbup
Adam Marshall
By:
Nov 09,2016
0 people found
this helpful
Professional service and friendly and helpful kept me well informed of developments throughout the sale of my late fathers property...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 01,2016
Minithumbup
Pat Gilbert
Sam Anderson
By:
Nov 01,2016
0 people found
this helpful
Pat , Sam and their team gave us such a smooth and efficient service. Totally hassle free, nothing was too much trouble. The teams gave us confidence and support when needed, professional and human at all times. Colleagues at work who were moving house at the same time using different agents had hassle and stress- we didn't thanks to the Team at both Wythall and Shirley. Great value for money too- one price , all in we knew where we stood for costs which when moving can run away with you. Pat's ...
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Comment on agent fees
Excellent value for money. Fixed fee allows you to budget , no extras or hidden costs.
Was this helpful? Yes
Oct 10,2016
Minithumbup
Sam Anderson
Lucy Rogers
By:
Oct 10,2016
0 people found
this helpful
Hi I just want to say how helpful Sam has been all through our sale and her regular calls giving updates were a great help she communicated well with the chain and kept us informed all the way along. We had not moved in 23 years so Sam was great i would highly recommend her and Melvyn Danes as a company....
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Comment on agent fees
Excellent
Was this helpful? Yes
Oct 05,2016
Minithumbup
Sam Anderson
By:
Oct 05,2016
0 people found
this helpful
Excellent service and tenacity on what proved to be a difficult sale. Sam persisted and managed to keep the sale going despite multiple setbacks....
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Comment on agent fees
Par for the course, but well earned in the circumstances.
Was this helpful? Yes
Sep 19,2016
Minithumbup
Adam Marshall
By:
Sep 19,2016
0 people found
this helpful
Adam is very knowledgable of houses in Shirley , the staff in the office are all friendly and professional. Sam kept me well updated and replied promptly when I had a query ,everything went smoothly. I would definitely recommend them . And would use them again....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 08,2016
Minithumbup
Lucy Rogers
Sam Anderson
By:
Sep 08,2016
0 people found
this helpful
Great personable people. Always happy to help, always responsive on the phone, never told to call back if the requested person wasn't in/available. Even when times were stressful, they made the process easy and manageable....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 15,2016
Minithumbup
Sam Anderson
Adam Marshall
By:
Aug 15,2016
0 people found
this helpful
Sam and Lucy were brilliant - they kept us up to date every week from instruction to completion. Adam knew the area very well....
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Jul 19,2016
Minithumbup
Sam Anderson
Adam Marshall
By:
Jul 19,2016
0 people found
this helpful
Sam Adam and all the team were amazing, highly recommend, thanks again for all ur help, you go above and beyond ₘºï¸...
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Jul 09,2016
Minithumbup
Adam Marshall
By:
Jul 09,2016
0 people found
this helpful
First class, professional and friendly service - would thoroughly recommend. Excellent communication and advice provided throughout the process, with time taken to understand individual needs with the appropriate balance of humour and professionalism. Cannot recommend highly enough....
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Comment on agent fees
very good
Was this helpful? Yes
Jul 08,2016
Minithumbup
Sam Anderson
Vanessa Watkins
By:
Jul 08,2016
0 people found
this helpful
I used Melvyn Danes to sell our house having had quotes from a number of other local Estate Agents. From the first meeting and valuation meeting with Adam Marshall through to the weekly progress reports and chasing of buyers and Solicitors by Sam Anderson and Vanessa Watkins Danes offered professional and courteous service throughout. Adam was very knowledgable in the local market and convinced us to list at a price higher than the other agents had suggested. He was confident that we could ach...
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Comment on agent fees
The fees were in line with all other agents who I used to value the property.
Was this helpful? Yes
Jul 07,2016
Minithumbup
Sam Anderson
By:
Jul 07,2016
0 people found
this helpful
Very professional, courteous and approachable. All calls dealt with promptly and efficiently. Always happy to answer any query no matter how small....
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Comment on agent fees
Not cheap
Was this helpful? Yes
Jul 01,2016
Minithumbup
By:
Jul 01,2016
0 people found
this helpful
Melvyn Danes Shirley branch met all our expectations. Viewings were arranged quickly and communication with us with excellent. We didn't really believe that we'd have offers within a week but we did - thanks. Staff kept the momentum going on the sale so we completed and exchanged within 3 months of the house going on the market. Thanks....
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Comment on agent fees
Fees fair
Was this helpful? Yes
Jun 29,2016
Minithumbup
Sam Anderson
Adam Marshall
By:
Jun 29,2016
0 people found
this helpful
From the outset Danes were very aware of the market, and produced some good details. Adam gave us some good early advice and the rest of the team were always friendly and helpful. Sam Anderson could not have been more helpful and professional. We really felt looked after by her....
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Comment on agent fees
Fair
Was this helpful? Yes
Areas covered
  • B90
  • Solihull
  • B91
  • Wythall
  • B92
  • Sheldon
  • B93
  • B94
  • B47
  • B26
  • B27
  • B28
  • SHIRL
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £117,500
  • Max: £500,000

Letting
  • Min: £0
  • Max: £0

NAEA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 5 44 0 10 1 0 3
Vanessa Watkins - no image available Vanessa Watkins
Senior Negotiator
7 reviews

About Vanessa No description set View full profile
Adam Marshall - no image available Adam Marshall
Director
25 reviews

About Adam No description set View full profile
Lucy Rogers - no image available Lucy Rogers
Senior Sales Negotiator
10 reviews

About Lucy No description set View full profile
Sam Anderson - no image available Sam Anderson
Contracts Manager
33 reviews

About Sam No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

We offer a range of competitive fees for both Sales and Lettings.

Please telephone or email the appropriate office to arrange your free valuation appointment.
Last updated at 1:46 PM 29/10/2015 by Adam Marshall

Complaints Procedure

We are members of the Ombudsman for Estate Agents Scheme and all of our complaints are dealt with by our in house complaints officer and the Ombudsman for Estate Agents. A copy of our complaints procedure is available via our head office in Shirley.
Last updated at 1:46 PM 29/10/2015 by Adam Marshall

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