Properties Glasgow - Infiniti Properties
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    Magnus Moodie
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    Haley MacKay
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    Graeme Nimmo
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    Nicole Edwards
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    Nicole Edwards
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    Ivan
McEwan Fraser Legal

Claremont House, 130 East Claremont Street Edinburgh
City of Edinburgh
EH7 4LB

0159 280 0695

Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
After being on the market with a local agent in West Lothian for over a year, the team at McEwan Fraser Legal were absolutely fabulous. I found them to be extremely professional, knowledgable, helpful and friendly and there every step of the way throughout our journey. They informed us at the outset they are more expensive, but worth every penny. They certainly proved you get what you pay for. Worth every penny and allowed me to move on. They also assisted me with my onward purchase, which,...
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Comment on agent fees
Whilst being more expensive, I would recommend MFL as they helped in both my sale and purchase.
Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
cant thank McEwan fraser enough with everything on the recent sale of my house, the staff worked great to keep my stress levels minimal. communication was fantastic with staff phoning me xmas eve till late in the day and even new years day which is above and beyond in my opinion! special thanks to diane kerr who was our initial contact and remained on the pther end of a phone all through and very approachable and responded quickly at all times. loved the contact board which I could log in and se...
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Comment on agent fees
obviously fees are more expensive however its all one fee , and they work round the clock so worth it! if you break other estate agent fees down and add on solicitor fees etc you wont have much change and they do a good job so you get what you pay for I suppose!
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
1 people found
this helpful
Diane and Laura Jane were brilliant. Always helpful and friendly, there every step of the way to guide me. This was my first time selling a property and i was apprehensive and stressed but I really had nothing to worry about as they couldnt have provided a better service....
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Comment on agent fees
Ever so slightly higher than other agents but absolutely worth it. You get what you pay for.
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
1 people found
this helpful
From the very start of my journey with McEwan Fraser Legal I was provided with an excellent level of service, Graeme Nimmo was an excellent representative, ensuring my every detail and requirement was covered. The marketing and sales attention I received was of the highest standard, even viewer to my property commented on the professionalism of McEwan Fraser Legal. The service was outstanding from day one, once I agreed my property to go on the market, I was provided with 6 viewers the very next...
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Comment on agent fees
The fees justify the end service, i may have got a lower fee elsewhere, but i am convinced I would also have got a lower sale value and marketing support. Graeme supported from the very beginning, and also with follow up calls to ensure i was happy with the service and support, and again on conclusion to congratulate me and provide a step overview of the next stages, as always leaving his name as point of contact should I need anything further.
Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
2 people found
this helpful
McEwan Fraser in East Claremont Street, Edinburgh recently dealt with my house sale and I cannot praise them enough, especially Neil Morgan, Graeme Nimmo, Nicole Edwards and Alisha Malik who made a very emotional event a totally stress free transaction. They kept me informed at all times and reassured me that they were on the case always. They are a very competitive company and I would not hesitate in recommending them to deal with what people say is one of the most stressful things to ever pu...
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Comment on agent fees
Very competitive fees and worth every penny.
Was this helpful? Yes
Feb 11,2017
Minithumbup
By:
Feb 11,2017
0 people found
this helpful
Full marks to the team at McEwan Fraser legal, I cannot fault them in any way, my house sold within 2 weeks and I was kept up to date with viewing arrangements, offers an interested buyers. They were very efficient and professional wasting no time in coming to assess the property, producing an excellent brochure and marketing the property. Their web-site is well designed, easy to navigate and attention to detail is first class and supported by a 7 day manned telephone contact team. I have also...
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Comment on agent fees
The fees in my opinion were fair and a reflection on the service provided.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Graeme (Nimmo) has been an outstanding representative of McEwan Fraser. Reliable and trustworthy using a consistent approach in all he has done for us while going through the headache of selling a house. Graeme really goes the extra mile offering exceptional service at every stage of our sale. His personality shines with respectable character, determination and a good sense of humour when appropriate. A pleasure to deal with in every aspect and highly recommended....
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Comment on agent fees
Good/reasonable for excellent service provided.
Was this helpful? Yes
Feb 07,2017
Minithumbdown
By:
Feb 07,2017
3 people found
this helpful
Had the porperty on the market for months with only 5 viewers, most of whom were blatantly not interested. Dropped price by £10,000 to get viewers over the door to absolutely no effect. Threatened me with legal action. I paid almost £1,500 to rid myself of them. Despite notification in writing refused to remove property until my Solicitor contacted them. House was put on the market by local Agent and sold within 2 days. I had 3 viewers who were all interested. In all the time with M...
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Comment on agent fees
Extortionate and not worth it. It cost almost £1,500 for their media, etc including amlost £500 for a Home Report, the true cost of which is around £360. Had they sold I would have had to pay around £5,000/6,000 in fees, Property can be sold for under £700 plus Home Report by various companies. McE F is a total rip off
Was this helpful? Yes
Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
this helpful
I was delighted with the service which I received from your company. It started with Jayne, then Grant and finally Ivan not forgetting the photographer, it was teamwork. Grant was amazing keeping me not only updated on a very regular basis, but keeping me positive. Ivan then took care of all the legal work. So delighted was I that i am now embarking on selling another property and have once again called on your services....
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Comment on agent fees
Fees were different from other agents, but so was the service.
Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
0 people found
this helpful
Delighted with the service we got from Hayley while selling our house which was sold in record time Hayley was wonderful at keeping us posted on the progress viewers offers etc polite and charming lady would recommend Mcewan Fraser to friends thank you Hayley...
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Comment on agent fees
More expensive than most but worth it
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
Brilliant service from the team at MFL. Professional, kept me updated at all times and I can't recommend them enough!!! Sold my flat in just 4weeks!!...
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Comment on agent fees
First time selling and I'm aware they are a bit more expensive than others but you get what you pay for.......and that's a good service.
Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
Having recently used McEwan Fraser Legal for an almost impulsive property purchase, I honestly couldn't fault their prompt and efficient service. With pressure from several areas (including a competing buyer) meaning time was of the essence, the team at McEwan Fraser pulled out all the stops, ensuring my success with the purchase. Several out of hours issues were addressed and resolved, over and above the call of duty, and far beyond the norm in my experience. An absolute pleasure to deal with...
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Comment on agent fees
Their fees where clear, forewarned, and very reasonable.
Was this helpful? Yes
Dec 13,2016
Minithumbdown
By:
Dec 13,2016
3 people found
this helpful
Very poor service. Came to provide a valuation. Arrived 20 minutes late, spent about 10 minutes (if even that) in the house looking round. Advised he would "fire the info in an email" and never heard from them again. Complete waste of my time....
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Comment on agent fees
Don't know as never got in touch
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
I have recently sold two properties with McEwan Fraser Legal and couldn't recommend them highly enough. I live in Canada so was expecting difficulties with the time difference, but as they are opening longer than any other local agent I didn't. My property in Edinburgh sold for £35,000 above HR in just 3 weeks. We received an offer in the first week, but my negotiator advised that we wait and go to closing. An excellent piece of advice. The flat in Glasgow took just over a month. However, ...
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Comment on agent fees
The fees were higher than other companies I met. However, I aim a firm believer in ''you get what you pay for''!
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
3 people found
this helpful
Expensive but we sold our house in Fife in 3 days above the asking price, Yes there are hidden charges but if you take time to go through everything and don't accept their hard sell approach then you can make a balanced decision...
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Comment on agent fees
Fees are expensive but achieved what we wanted- a fast house sale above asking price
Was this helpful? Yes
Oct 20,2016
Minithumbdown
By:
Oct 20,2016
9 people found
this helpful
Don't touch them with a ten foot pole unless your house is in the centre of Edjnburgh and worth half a million minimum. Sell the concept of part exchange but actually there are very strict criteria around this. Promise to sell your home in six weeks. Over valuation of properties and unrealistic asking prices. Poor service and poor communication. No effort of their part to push the property re advertisement etc unless you pay the earth to upgrade. Fees are double what other agencies ...
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Comment on agent fees
Bad - really expensive
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Oct 19,2016
Minithumbdown
By:
Oct 19,2016
9 people found
this helpful
Poor service. Poor experience. Read the fine print very carefully before engaging in service. Despite verbal assurances, McEwen Fraser Legal cannot guarantee a prompt sale of your property due to market conditions - their written words (not mine) following complaint....
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Comment on agent fees
High.
Was this helpful? Yes
Sep 02,2016
Minithumbdown
By:
Sep 02,2016
12 people found
this helpful
If your thinking of using McEwan Fraser to sell your house then one word should spring to mind, DONT. Don't be taken in by their spiel about being the best in the country because they were truly awful when selling mine. I was wanting to cancel within the first 14 day cooling off period but my wife was taken in by them and persuaded to give them a chance, now she rues the day. If you do decide to use them to sell your home then whatever you do, don't use their legal side, stick with your own sol...
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Comment on agent fees
Fees are exceptionally high for the level of service provided
Was this helpful? Yes
May 16,2016
Minithumbdown
By:
May 16,2016
8 people found
this helpful
Just sold my house and hit with massive bill, and although expected to spend a few thousand, near 10k bill wasn't what I imagined. Hidden charges, expensive estate agent fee and don't sign up for commission fee above house value as just another rip off. Too late for me but they are just short of being crooks. Shop around as I wouldn't use themy ever again....
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What agent could do to change your mind?
Rip off merchants.
Attached Files
Comment on agent fees
Rip off merchants.
Was this helpful? Yes
Feb 21,2016
Minithumbdown
By:
Feb 21,2016
8 people found
this helpful
Only interested in making money. As soon as you sign your trapped with there extortionate fees. Been on the market for two years, with no sale. Although they do not charge upfront costs you are obliged to pay them. Please get a full costing before you sign. Contact Was always to sell more advertising or to review your selling price....
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Comment on agent fees
Bad
Was this helpful? Yes
Jan 18,2016
Minithumbdown
By:
Jan 18,2016
9 people found
this helpful
I've just sold a property for £195k and incurred +£5k of fees. I was sold on their professionalism and...
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What agent could do to change your mind?
I knew I was paying over the odds, but thought that was for an award-winning service. Since this was not what I received, I'm disgusted at the amount I've paid.
Attached Files
Comment on agent fees
I knew I was paying over the odds, but thought that was for an award-winning service. Since this was not what I received, I'm disgusted at the amount I've paid.
Was this helpful? Yes
By: F. McIntyre
Feb 23, 2016
View all comments (1)
Thankfully I never sold ours but it I still had to pay them 2k to get out their contract. DON'T SIGN!!!! ...
Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
McEwan Fraser Legal have provided me with a top class, professional service. From the moment I met to discuss the potential sale of my property, We cannot recommend McEwan Fraser enough. We have been delighted with them from start to finish....
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Comment on agent fees
I was looking to achieve between ‚£135,000 - ‚£140,000. So very happy we got higher than that.
Was this helpful? Yes
Sep 18,2015
Minithumbdown
By:
Sep 18,2015
9 people found
this helpful
DO NOT TOUCH THIS COMPANY WITH A BARGE POLE. Darren Lee appeared to me to go out of his way to ignore any request or instruction from me & seemed to think he was only working for one party, my ex-spouse, who was also involved in the sale. The survey was progressed in direct conflict to instruction given by my lawyer & was carried out by a survey company who had made up their mind about the value of the property before even leaving their office (but after discussion with Mr Lee). I trie...
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What agent could do to change your mind?
Treated me with dignity & as if I was a valued customer Accepted instruction from me & my lawyer Accepted the fact that I actually had an understanding of the value of the specific property
Attached Files
Comment on agent fees
Interesting that the surveyor could arrive at a value of the property after discussion with Mr Lee & before even seeing the property. He even imagined a brick built chimney, which I had to point out only existed inn the glossy builders pictures from another site, but not the one for my house, where there are no chimneys. Interesting that the surveyor believed the local market was "flatlining" & gave a valuation around ‚£20k lower than any other Agent I spoke with in the area. Interesting that when the house sold within a week for ‚£10k over "valuation", Mr Lee was able to claim his 10% bonus on top of the agreed basic fees. Anyone smell a rat about that cosy valuation arrangement & fee bonus?...
Was this helpful? Yes
By: McEwan Fraser Legal
Sep 18, 2015
View all comments (1)
We welcome all client feedback however it is important that an accurate and true account of the facts are fully reported on review sites MFL have no influence over the value a chartered surveyor puts on a property and if you believe the value was determined by the surveyor without seeing your property or in any way influenced by our regional manager you should report the matter to the institute of chartered surveyors. We note from our records you achieved considerably more for your prope ...
Sep 10,2015
Minithumbup
By:
Sep 10,2015
2 people found
this helpful
McEwan Fraser Legal did a fantastic job in selling my property. Clear communication being able to pick up the phone and speak to someone at any time of the day for me was a great help also the I liked the online dashboard in terms of keeping me up to date on things. My only real complaint is they are bit more expensive than the other estate agents I had out to see me, but they were really worth it. As I got lot more over the home report. The advice and guidance has made the stressful exp...
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Was this helpful? Yes
Sep 05,2015
Minithumbdown
By:
Sep 05,2015
4 people found
this helpful
My experience shows how estate agents as a so-called profession have such a dire reputation. They seem perfectly happy to tell fibs to the people paying for their services, you pay for absolutely everything at top dollar prices but are still charged a hefty commission on top -for what exactly? I tried on several occasions to get their professional input into achieving a less slow sale with only limited benefit. The last straw came when they said they would only pass across the formal offer lette...
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What agent could do to change your mind?
See above
Attached Files
Comment on agent fees
See above
Was this helpful? Yes
Apr 13,2015
Minithumbdown
By:
Apr 13,2015
6 people found
this helpful
Very much disappointed, bought a property with wrong home report, In home report central heating was in working condition and when the money paid and found its not working. When their employee show me the property she said she is not able to show it as she doesn't know how to operate it and some other nice excuses. Now I and my lawyer calling and emailing them but not getting any reply, They are forcing me to go to the court. I am sure I will win as this is pure scam from them. ...
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What agent could do to change your mind?
Very much disappointed, bought a property with wrong home report, In home report central heating was in working condition and when the money paid and found its not working. When their employee show me the property she said she is not able to show you as she doesn't know how to operate it and some other nice excuses. Now I and my lawyer calling and emailing them but not getting any reply, They are forcing me to go to the court. I am sure I will win as this is pure scam from them. I wish there a below star rating here, I would give them 0 rating. I will not do any business in future.
Attached Files
Was this helpful? Yes
By: Mohammad Rizwan
Apr 15, 2015
View all comments (3)
How can Mcwan think this purchase is settles when my lawyer told McEwan about problem. Now McEwan is not replying to my solicitor , How can you say all solicitors enquiry has been fully responded. Nonsense ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
57% customers were satisfied with fees 72% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £40,000
  • Max: £300,000

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0 0 0 0 14 7 1 1 0 3
Magnus Moodie - upload your photo Magnus Moodie
1 reviews

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louise mclaren - upload your photo louise mclaren
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Darren Lee - upload your photo Darren Lee
2 reviews

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Kalin Bennet - upload your photo Kalin Bennet
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Rick  - upload your photo Rick
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Haley MacKay - upload your photo Haley MacKay
2 reviews

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Eamonn Mulane - upload your photo Eamonn Mulane
1 reviews

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Graeme Nimmo - upload your photo Graeme Nimmo
3 reviews

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Lewis Hunter - no image available Lewis Hunter
Property Sales & Marketing Consultant
1 reviews

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Nicole Edwards - upload your photo Nicole Edwards
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Diane Unknown - upload your photo Diane Unknown
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Ivan  - upload your photo Ivan
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