McDougall McQueen - Penicuik, EH26

4.8/5 rating 16 reviews
  • 94% valuation accuracy
  • 100% recommend
  • 100% fee satisfaction
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    Fiona
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    Dorothy
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    Julie
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    Kim
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    Carol
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    Kirsty
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McDougall McQueen

20 High Street Penicuik
Midlothian
EH26 8HR

01968 675694
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Properties for Sale (1)
Properties to Rent

“Friendly Service...”

Jan 24,2019
Minithumbup
By: 'Martin'
Jan 24,2019
0 people found
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Kim at the Penicuik branch was a pleasure to deal with. She was so friendly whilst providing a very efficient service from start to finish....
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“Mixed experience...”

Jan 18,2019
Minithumbup
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Carol
By: 'Rgm'
Jan 18,2019
0 people found
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I had no issues with the staff member I have selected, I think she did well as I would imagine she was juggling multiple clients. Overall we didn't feel that there was a particular good knowledge of our property this was apparent on several occasions. ...
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Comment on agent fees
Fine.
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“Excellent Service...”

Oct 23,2018
Minithumbup
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Carol
By: 'Neil L.'
Oct 23,2018
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My thanks go to Carol for her efforts and for keeping me updated at all times throughout the marketing & sale process....
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Comment on agent fees
Reasonable fees.
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“Great service...”

Oct 20,2018
Minithumbup
By: 'Jim Grierson'
Oct 20,2018
0 people found
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The quality and speed of communication from Kim was excellent. I was kept up to date at all times never having to chase anything. Great service....
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Comment on agent fees
Fair
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“my experience...”

Oct 19,2018
Minithumbup
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Kim
By: 'Ron Wilson'
Oct 19,2018
0 people found
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I was dealt with kindly and kept up to date as events happened. never felt at a loss Kim did well...
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Comment on agent fees
nothing to base it on it is 19 years since I sold a house but does it matter I have to pay the bill.
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“Excellent service...”

Aug 13,2018
Minithumbup
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Carol
By: 'Carolyn & Gordon'
Aug 13,2018
0 people found
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We were delighted with the service provided by Carol and other members of staff at the Penicuik office. We were kept informed at all times and felt we were in safe hands throughout the process of selling our property....
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“Mrs S Dalkeith...”

Jun 25,2018
Minithumbup
By: 'Mrs S Dalkeith'
Jun 25,2018
0 people found
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My whole selling/buying experience has been dealt with by a 1st Class Team - any questions/queries answered with confidence and reassurance. A truly Professional Team who all knew exactly what was happening - and they were always happy to listen and give advice. ...
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Comment on agent fees
Very fair.
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“House sale...”

Jun 20,2018
Minithumbup
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Carol
By: 'Mr'
Jun 20,2018
0 people found
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The staff were excellent. Regular daily updates. Friendly and very helpful with great advice. I would fully recommend this team to assist you in selling your property....
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Comment on agent fees
Good
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“Excellent Service for Property Sale...”

May 28,2018
Minithumbup
By: 'Billy Cumming'
May 28,2018
1 people found
this helpful
McDougall and McQueen have provided an excellent service from the start. Jim Pendriech provided a good overview of the service and process that they offer. From the moment we agreed to McDougall and McQueen marketing the property we could not fault the service. All the ...
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“Fast, friendly and efficient...”

May 22,2018
Minithumbup
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Kim
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Kim
By: 'Grant Mclean'
May 22,2018
0 people found
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Using Mcdougal Mcqueen for sale of existing property and purchase of new property. House went on market on Tuesday and sold at closing date following Thursday (8 days). Dealt with Jim Pendreich initially for free valuation, jim was very informative and gave us a good insight ...
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Comment on agent fees
Good
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“Keen to provide the best service...”

May 13,2018
Minithumbup
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Carol
By: 'Craig and Debs'
May 13,2018
0 people found
this helpful
We found the staff to be very helpful, keen to support and respond to any questions being asked. They provided a proactive, professional service, giving best advice and keeping us fully informed on progress at all times. Overall, it reduced the stress, increased confidence, resulting ...
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Comment on agent fees
good
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“As a first time seller I've found the process surprisingly ......”

Mar 14,2018
Minithumbup
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Carol
By: 'Heather T'
Mar 14,2018
1 people found
this helpful
As a first time seller I've found the process surprisingly quick and easy, thanks to the service provided by McDougall McQueen. From Jim's free valuation through to the friendly advice offered by Carol, I've had none of the sleepless nights that I'd anticipated! The speed ...
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“Process was straight forward and the staff had to deal ......”

Feb 22,2018
Minithumbup
By: 'Fiona Dick'
Feb 22,2018
0 people found
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Process was straight forward and the staff had to deal with 2 clients as a power of attorney was also in place. My mother would have struggled with the process as most of the communication was via email, however written/ mail was an option....
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Comment on agent fees
Currently unaware of the fee. I believe it to be around 1% of the house sale price.
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“Throughout the whole process I was well looked after. Jim ......”

Feb 16,2018
Minithumbup
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Kim
By: 'Ashleigh'
Feb 16,2018
0 people found
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Throughout the whole process I was well looked after. Jim was lovely, quick and efficient with the original assessment of my house and made things happen very quickly. Kim was wonderful! Reassuring me at every stage and giving me the best advice. I trusted her ...
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Comment on agent fees
Good
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“Jim, Kim and Lorraine.Thank you so much from start ......”

Feb 08,2018
Minithumbup
By: 'Jayne Brockie'
Feb 08,2018
0 people found
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Jim, Kim and Lorraine.Thank you so much from start to finish you have been amazing. Nothing was to much of a bother you were always very reassuring and professional. You were in contact weekly for updates and communicated everything so well. Even when I ...
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Comment on agent fees
I shopped around an found most fees quite high. I found Mcdougall McQueen and they were very reasonable so I went with them.
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“The process from start to finish was very satisfying. The ......”

Feb 08,2018
Minithumbup
By: 'james Ramage'
Feb 08,2018
0 people found
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The process from start to finish was very satisfying. The staff at the penicuik branch were really helpful would recommend them 100% .thanks again. James @marina...
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Comment on agent fees
Good
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Areas covered
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Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £40,800
  • Max: £189,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 16 0 0 0 0 0
Staff picture Fiona
(8)

Staff picture Dorothy
(25)

Staff picture Julie
(17)

No image available Kim
(3)

No image available Carol
(6)

Staff picture Kirsty
(8)

Fees

No fees set.

Complaints Procedure

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Opening hours


  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed

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