Penicuik, EH26
4.9/5, 32 reviews
100% recommended
96% sales valuation accuracy
100% sales fee satisfaction
No company information
McDougall McQueen | Property for sale across the Midlothian area

Latest Reviews
View all Reviews 32
Featured Review
a
reviewed by 'Frank 5860 eh217hl'
“Eh217hl frankJulie was a great help throughout my very first purchase - she has fantastic attention to detail, is ......”
Featured Review
a
reviewed by 'Grant Mclean'
“Using Mcdougal Mcqueen for sale of existing property and purchase of new property. House went on market on Tuesday and ......”
Featured Review
a
reviewed by 'Heather T'
“As a first time seller I've found the process surprisingly quick and easy, thanks to the service provided by McDougall ......”
Featured Review
a
reviewed by 'Billy Cumming'
“McDougall and McQueen have provided an excellent service from the start. Jim Pendriech provided a good overview of the service ......”
Featured Review
a
reviewed by 'Beth'
“I would like to thank Julie for her professionalism and thoughtfulness throughout the selling of my property.Julie kept me ......”
18th Oct 2019
reviewed by 'TO'
“Lauren and Julia were very helpful through the whole house buying process. They kept me updated, let me know when ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

McDougall McQueen
20 High Street
Penicuik
Midlothian
EH26 8HW
01968 675694

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £40,800 £275,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 23 0 1 0 6 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Featured Review
a

“amassing experience...”

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Mar 27,2019
Minithumbup
By: 'Frank 5860 eh217hl'
Mar 27,2019
0 people found
this helpful
Eh217hl frank Julie was a great help throughout my very first purchase - she has fantastic attention to detail, is really quick to respond and kept me regularly updated. As a first time buyer I was and unsure of the process and she patiently ...
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Comment on agent fees
Frank eh217hl Julie was fantastic and you can't get enny better you went above and beyond thanks
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Featured Review
a

“Fast, friendly and efficient...”

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May 22,2018
Minithumbup
By: 'Grant Mclean'
May 22,2018
0 people found
this helpful
Using Mcdougal Mcqueen for sale of existing property and purchase of new property. House went on market on Tuesday and sold at closing date following Thursday (8 days). Dealt with Jim Pendreich initially for free valuation, jim was very informative and gave us a good insight ...
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Comment on agent fees
Good
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Featured Review
a

“As a first time seller I've found the process surprisingly ......”

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Mar 14,2018
Minithumbup
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Carol
By: 'Heather T'
Mar 14,2018
1 people found
this helpful
As a first time seller I've found the process surprisingly quick and easy, thanks to the service provided by McDougall McQueen. From Jim's free valuation through to the friendly advice offered by Carol, I've had none of the sleepless nights that I'd anticipated! The speed ...
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Featured Review
a

“Excellent Service for Property Sale...”

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May 28,2018
Minithumbup
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Jim
By: 'Billy Cumming'
May 28,2018
1 people found
this helpful
McDougall and McQueen have provided an excellent service from the start. Jim Pendriech provided a good overview of the service and process that they offer. From the moment we agreed to McDougall and McQueen marketing the property we could not fault the service. All the ...
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Featured Review
a

“Extremely professional, thoughtful and kept me updated throughout...”

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Mar 22,2019
Minithumbup
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Julie
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Carol
By: 'Beth'
Mar 22,2019
0 people found
this helpful
I would like to thank Julie for her professionalism and thoughtfulness throughout the selling of my property. Julie kept me updated of all processes throughout and made everything flow simply. Nothing was too much trouble, I had a tight deadline and Julie made this happen. ...
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Comment on agent fees
Very good, especially fees on completion.
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“Lauren and Julia were very helpful through th......”

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Oct 18,2019
Minithumbup
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Lauren
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Julia
By: 'TO'
Oct 18,2019
0 people found
this helpful
Lauren and Julia were very helpful through the whole house buying process. They kept me updated, let me know when things needed to be done and anything unclear they explained well along the way. They were always friendly and were happy to take time for ...
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“Friendly and professional service throughout...”

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Oct 10,2019
Minithumbup
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Lauren
By: 'Manuela Wilson'
Oct 10,2019
0 people found
this helpful
Lauren was great. Kept me up to date at all times, was very quick in responding to emails and made a difficult situation so much easier. Lovely, friendly and professional manner. Thanks for all your help...
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“Lauren was fantastic throughout the whole buy......”

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Oct 07,2019
Minithumbup
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Lauren
By: 'Karen Proudfoot'
Oct 07,2019
0 people found
this helpful
Lauren was fantastic throughout the whole buying and selling process. She kept us updated regularly and explained everything clearly so that we knew exactly what was happening. Lauren was very friendly, approachable and accommodating....
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“Wonderful service...”

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Sep 13,2019
Minithumbup
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Lauren
By: 'Amanda Barclay'
Sep 13,2019
0 people found
this helpful
Lauren has been fantastic from start to finish..very open, friendly and professional. I was kept up-to-date and am very satisfied with the service provided by herself and her team....
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“Lauren has been very efficient and responsive......”

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Aug 30,2019
Minithumbup
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Lauren
By: 'Rowan Flett'
Aug 30,2019
0 people found
this helpful
Lauren has been very efficient and responsive and completed our transaction swiftly and smoothly. Great to deal with a real professional; a positive experience from start to finish....
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“We were keen to get our house on the market q......”

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Jul 03,2019
Minithumbup
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Carol
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Jim
By: 'Karen Proudfoot'
Jul 03,2019
0 people found
this helpful
We were keen to get our house on the market quickly and that is exactly what happened. Our house was sold in under 3 weeks of our initial valuation visit which allowed us to be in a great position to buy our next house. Everyone was ...
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“Mrs...”

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May 30,2019
Minithumbup
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Carol
By: 'Highly recommend'
May 30,2019
0 people found
this helpful
Fantastic faultless service with great communication. Made what could be a stressful experience anything but. Efficient advertising using pleasant professionals. Highly recommend using McDougall McQueen....
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Comment on agent fees
Competitive fees
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“Superb...”

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May 15,2019
Minithumbup
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Lauren
By: 'JUH'
May 15,2019
0 people found
this helpful
We had a tight deadline to meet, and Lauren was superb in terms of liaising (and chasing) the various counterparties. Throughout, I felt very well advised and looked after. Any time again....
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Comment on agent fees
transparent and as expected.
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“Outstanding...”

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May 06,2019
Minithumbup
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Julie
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Julia
By: 'Shirley Black'
May 06,2019
0 people found
this helpful
I have been dealing with Julie and laterly Julia for some time and they are wonderful. Helpful, professional and always courteous. I am very impatient and have a need to know everything as soon as it happens and they are never phased by my hounding! ...
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“Excellent Agency...”

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Apr 30,2019
Minithumbup
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Carol
By: 'Stefanie Stoddart'
Apr 30,2019
0 people found
this helpful
Highly recommend. Excellent communication throughout the sale of my home from initial meeting to put my home on the market, with viewings + feedback, advice + guidance given. Carol + colleagues professional + friendly. My queries have been responded to immediately + knowledgeably. Carol + colleagues have made the sale of ...
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Comment on agent fees
Reasonable for excellent service received.
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“Star Performance...”

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Apr 15,2019
Minithumbup
By: 'Three brothers'
Apr 15,2019
0 people found
this helpful
A professional, friendly and highly efficient performance from the Penicuik Team from start to finish. As sellers, we were kept fully informed and involved at every stage of the selling process and had confidence in the McDougall McQueen staff throughout....
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Comment on agent fees
The fixed fee and advanced notice of all selling costs were seen as very fair and well worth the support attention given by the staff to the sale of the property.
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“Very polite and efficient in all departments!...”

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Apr 09,2019
Minithumbup
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Carol
By: 'Mr Jim Stein'
Apr 09,2019
0 people found
this helpful
I didn't have e mail facility which was easily managed by Kim as she kept me informed every step of the way. Sold my house very quickly. Very informative about the process of selling the property and would definitely recommend to others....
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Comment on agent fees
Good
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“Evacuation of survivorship destinations...”

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Mar 27,2019
Minithumbup
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Lauren
By: 'JC'
Mar 27,2019
0 people found
this helpful
Lauren was quick to deal with our request kept us informed on the process and was welcoming when we called into the Office in Penicuik....
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Comment on agent fees
The fees were as expected.
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“Julie Aberdin is exceptional...”

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Mar 21,2019
Minithumbup
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Julie
By: 'Mohammad'
Mar 21,2019
0 people found
this helpful
My experience with Julie has been very pleasant. She was helpful at all times and when I needed answers Julie was always there. I would definitely recommend Julie to friends and family. Thanks again Julie...
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Comment on agent fees
Good
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“Friendly Service...”

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Jan 24,2019
Minithumbup
By: 'Martin'
Jan 24,2019
0 people found
this helpful
Kim at the Penicuik branch was a pleasure to deal with. She was so friendly whilst providing a very efficient service from start to finish....
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“Mixed experience...”

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Jan 18,2019
Minithumbup
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Carol
By: 'Rgm'
Jan 18,2019
0 people found
this helpful
I had no issues with the staff member I have selected, I think she did well as I would imagine she was juggling multiple clients. Overall we didn't feel that there was a particular good knowledge of our property this was apparent on several occasions. ...
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Comment on agent fees
Fine.
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“Excellent Service...”

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Oct 23,2018
Minithumbup
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Carol
By: 'Neil L.'
Oct 23,2018
0 people found
this helpful
My thanks go to Carol for her efforts and for keeping me updated at all times throughout the marketing & sale process....
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Comment on agent fees
Reasonable fees.
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“Great service...”

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Oct 20,2018
Minithumbup
By: 'Jim Grierson'
Oct 20,2018
0 people found
this helpful
The quality and speed of communication from Kim was excellent. I was kept up to date at all times never having to chase anything. Great service....
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Comment on agent fees
Fair
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“my experience...”

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Oct 19,2018
Minithumbup
By: 'Ron Wilson'
Oct 19,2018
0 people found
this helpful
I was dealt with kindly and kept up to date as events happened. never felt at a loss Kim did well...
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Comment on agent fees
nothing to base it on it is 19 years since I sold a house but does it matter I have to pay the bill.
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“Excellent service...”

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Aug 13,2018
Minithumbup
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Carol
By: 'Carolyn & Gordon'
Aug 13,2018
0 people found
this helpful
We were delighted with the service provided by Carol and other members of staff at the Penicuik office. We were kept informed at all times and felt we were in safe hands throughout the process of selling our property....
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“Mrs S Dalkeith...”

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Jun 25,2018
Minithumbup
By: 'Mrs S Dalkeith'
Jun 25,2018
0 people found
this helpful
My whole selling/buying experience has been dealt with by a 1st Class Team - any questions/queries answered with confidence and reassurance. A truly Professional Team who all knew exactly what was happening - and they were always happy to listen and give advice. ...
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Comment on agent fees
Very fair.
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“House sale...”

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Jun 20,2018
Minithumbup
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Carol
By: 'Mr'
Jun 20,2018
0 people found
this helpful
The staff were excellent. Regular daily updates. Friendly and very helpful with great advice. I would fully recommend this team to assist you in selling your property....
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Comment on agent fees
Good
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“Keen to provide the best service...”

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May 13,2018
Minithumbup
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Carol
By: 'Craig and Debs'
May 13,2018
0 people found
this helpful
We found the staff to be very helpful, keen to support and respond to any questions being asked. They provided a proactive, professional service, giving best advice and keeping us fully informed on progress at all times. Overall, it reduced the stress, increased confidence, resulting ...
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Comment on agent fees
good
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“Process was straight forward and the staff had to deal ......”

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Feb 22,2018
Minithumbup
By: 'Fiona Dick'
Feb 22,2018
0 people found
this helpful
Process was straight forward and the staff had to deal with 2 clients as a power of attorney was also in place. My mother would have struggled with the process as most of the communication was via email, however written/ mail was an option....
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Comment on agent fees
Currently unaware of the fee. I believe it to be around 1% of the house sale price.
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“Throughout the whole process I was well looked after. Jim ......”

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Feb 16,2018
Minithumbup
By: 'Ashleigh'
Feb 16,2018
0 people found
this helpful
Throughout the whole process I was well looked after. Jim was lovely, quick and efficient with the original assessment of my house and made things happen very quickly. Kim was wonderful! Reassuring me at every stage and giving me the best advice. I trusted her ...
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Comment on agent fees
Good
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Staff picture Julie
(20)
Staff picture Carol
(11)
Staff picture Rhona
(10)
Staff picture Lauren
(7)
Staff picture Jim
(3)
Staff picture Julia
(2)
Staff picture Natalie
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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McDougall McQueen

Branch - Penicuik, EH26

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