Mayhew Estates - Horsham, RH12

4.9/5 rating 50 reviews
  • 82% valuation accuracy
  • 98% recommend
  • 98% fee satisfaction
  • Staff picture
    Shayne
  • Staff picture
    Chris
  • Staff picture
    Chris
  • Staff picture
    Ben
At Mayhew Estates we strive to ensure that our customer service and marketing strategies are the best there are. We pride ourselves on being friendly and approachable and always at hand to help. We understand that moving house is an extremely stressful time and it's our job to make sure the process runs as smoothly as possible. Mayhew Estates are totally independent, meaning we're not a part of a corporate machine. We employ experienced agents who live and work in the area so why not come and se Read full description...e us at the Horsham office to guarantee an excellent service.
Mayhew Estates

Envision House,5 North Street Carfax, Horsham
West Sussex
RH12 1XQ

01403276777
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Properties for Sale
Properties to Rent

“Excellent service in selling our property, going the extra mile...”

Nov 19,2018
Minithumbup
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Shayne
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Ben
By: 'scott'
Nov 19,2018
0 people found
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We first met Shayne from Mayhews when looking at a prospective property for purchase, and found he immediately stood out from other estate agents we had met with looking at other properties. He was very friendly and helpful, and also very honest and upfront about ...
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Comment on agent fees
Fees were lowest out of several agents we got quotes for covering the Horsham area.
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“Great Service and Attention...”

Oct 09,2018
Minithumbup
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Shayne
By: 'Geoff Brown'
Oct 09,2018
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Shayne and his team worked hard to find the right buyer for my Mum's bungalow in difficult circumstances. I felt that we were kept well informed at all stages of the sale without the feeling that we were being pestered. Well done....
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Comment on agent fees
They seem fair
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“Well done Mayhews...”

Aug 29,2018
Minithumbup
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Shayne
By: 'Mr and Mrs Hudson'
Aug 29,2018
0 people found
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From start to finish Shayne and his team worked exceptionally hard to ensure our house sale went smoothly. The Mayhews Staff are extremely professional and looked after our interests at all times. We would recommend them without hesitation to anyone thinking of selling or buying ...
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Comment on agent fees
Considering the work involved we think we paid a fair price.
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“Going the extra mile !...”

Aug 28,2018
Minithumbup
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Shayne
By: 'Nayeem'
Aug 28,2018
0 people found
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Shayne was very professional and always did his best to ensure that the whole house buying process was smooth. I am very happy with Mayhews and Shayne for the service they provided....
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Comment on agent fees
I cannot comment on this as the fee was paid by seller
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“Highly recommended...”

Aug 24,2018
Minithumbup
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Shayne
By: 'Mr and Mrs A'
Aug 24,2018
0 people found
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We were extremely satisfied with Mayhews. They found a number of good viewers, achieved the best price and sold our house very quickly. Their support and advice was excellent and pitched just right. Shayne was calm, positive, approachable and full of common sense throughout....
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Comment on agent fees
Good fee structure - they charged a lower fee as our house was in a saleable area, which none of the other estate agents who quoted did.
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Mar 05,2018
Minithumbup
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Shayne
By: 'Dave and Emma'
Mar 05,2018
0 people found
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Shayne and the team at Mayhews impressed us from our initial valuation, which was accurate from the outset, right through to completion. They made the process of selling our home as painless and stress free as possible. We were under offer within a week but ...
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Comment on agent fees
Fees were lower than expected and good for the amount of effort put in.
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Jan 20,2018
Minithumbup
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Shayne
By: 'Carol NY'
Jan 20,2018
0 people found
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From start to finish Shayne and the team provided me with a first class service keeping me in the picture at all times. Very proactive, professional and excellent communication between all parties. If there were any issues these were resolved in a timely manner. Whilst ...
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Comment on agent fees
Always a good idea to negotiate the fees! Nothing ventured nothing gained !
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Oct 01,2017
Minithumbup
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Shayne
By: 'Karen'
Oct 01,2017
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From the onset , marketing our property until the exchange , Shayne kept us fully informed each step of the way . Our purchasers were very impressed with Shayne , he kept them informed of the progression. Also positive comments from our sellers , who described him as the most ...
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Comment on agent fees
Fair and clearly explained
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Sep 06,2017
Minithumbup
By: 'Mrs Dale'
Sep 06,2017
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Our purchase was by no means straightforward and along the way James was excellent. He was very reliable and always returned calls and emails quickly, even replying out of hours on some occasions. He kept us fully informed of progress and as communications between solicitors ...
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Comment on agent fees
n/a
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Aug 15,2017
Minithumbup
By: 'Gillian'
Aug 15,2017
0 people found
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I found James to be easy to work with because he is friendly, approachable, knowledgeable, proactive, hardworking and has good communication skills. Our sale was not the easiest but his positive yet realistic attitude was a great help. Shayne and Ben were also helpful when ...
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Comment on agent fees
Average
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Jun 07,2017
Minithumbup
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Shayne
By: 'Russell & Sally'
Jun 07,2017
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We were very pleased with the service we received from Shayne. He rang us every week to keep us informed of the progress of our sale & was very positive during the whole process especially towards the end as we were about to exchange. We ...
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Comment on agent fees
Cheaper than some agents in horsham!
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May 31,2017
Minithumbup
By: 'Allan White'
May 31,2017
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Heidi has been our lettings contact from the beginning of our association with Mayhews Lettings.I cannot fault her professionalism. She is both helpful and knowledgeable and takes the time to ensure that our rental agreement is successful. She is a credit to the company....
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Comment on agent fees
The fee arranged by Heidi was very fair.
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May 23,2017
Minithumbup
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Shayne
By: 'David'
May 23,2017
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From the first presentation until completion, the help and support received from the Horsham branch, and Shayne and James in particular, was first class. Nothing seemed to phase them and they worked tirelessly to ensure that both my sale and my purchase went as smoothly ...
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Comment on agent fees
This Agent's fees - 1% of sale price - was the lowest of three quotes received, with no hidden extras.
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May 18,2017
Minithumbup
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Shayne
By: 'James & Nikki'
May 18,2017
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Having been disappointed with the service we had from a corporate agent last year (4 viewings, no offers) our experience with Mayhews could not have been more different. Within a couple of weeks, we had around 30 viewings and were in the fortunate position to have 6 offers. ...
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Comment on agent fees
Competitive and fairly priced.
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May 16,2017
Minithumbup
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Shayne
By: 'K Turner'
May 16,2017
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I found all the staff at Mayhews very helpful and approachable at all times. they dealt with any issues quickly and were happy to answer any silly questions I had. I was impressed at how they kept us up to date on progress with the ...
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Apr 19,2017
Minithumbup
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Shayne
By: 'Becky'
Apr 19,2017
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James was always positive and friendly. Returned calls and consistently gave assistance and advise. Would recommend. James and Mayhews to anyone....
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Comment on agent fees
The fees were reasonable
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Apr 05,2017
Minithumbup
By: 'Lindsey'
Apr 05,2017
0 people found
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I couldn't have asked for a better service, their customer care is excellent, great communication, always kept me updated and returned my calls, everyone in the office was able to answer any questions I had in relation to my sale....
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Comment on agent fees
fees were reasonable, competitive with other agents
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Mar 29,2017
Minithumbup
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Shayne
By: 'Vernon Marsh'
Mar 29,2017
0 people found
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If you are looking for a reliable, trustworthy, friendly and good communicating company who takes the pain out of selling your property, I would strongly recommend Mayhews! We had a great experience from start to finish....
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Comment on agent fees
Very fair fees
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Mar 21,2017
Minithumbup
By: 'Laura'
Mar 21,2017
0 people found
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We couldn't have asked for a better service from James, he has made the moving process so straight forward and stress free. He always returns calls / messages and is so friendly. He has kept us in the loop the entire way and has worked really ...
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Comment on agent fees
Great, Exactly where they should be and they have definitely earned them
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Mar 07,2017
Minithumbup
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Shayne
By: 'Mr and Mrs Hillman'
Mar 07,2017
0 people found
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Shayne was absolutely fantastic from the first meeting all the way to exchange. He went above and beyond and always with a smile and a 'can do' attitude....
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Comment on agent fees
A very good deal
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Feb 24,2017
Minithumbup
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Shayne
By: 'SB'
Feb 24,2017
0 people found
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From the onset of marketing our property, Shayne has been highly approachable, dealing with queries in a timely and professional manner. He has supported us throughout this journey from day one. We have found all the staff at Mayhews office at Horsham to respond in ...
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Feb 21,2017
Minithumbup
By: 'Jimena Brown'
Feb 21,2017
0 people found
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James was excellent. Considerate, relaxed, honest, respectful. Best agent we've met, not pushy and always friendly towards my toddler....
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Feb 03,2017
Minithumbup
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Shayne
By: 'James Wallace'
Feb 03,2017
0 people found
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My wife and I have been delighted and impressed with the quality of service and professionalism James, Shayne and their team have delivered. Our experience has been a breath of fresh air compared with negative experiences from other agents in the area. We were on ...
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Comment on agent fees
Fees were fair and competitive.
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Jan 19,2017
Minithumbup
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Shayne
By: 'Katie'
Jan 19,2017
0 people found
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We have exchanged and are moving to our new house in just a week! I really wanted to take the opportunity to thank and thoroughly recommend James and the team at Mayhew Estates for their professionalism and hard work in selling our house. We chose ...
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Comment on agent fees
Extremely reasonable given the huge amount of work the team put in to get us sold and the sale through.
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Jan 03,2017
Minithumbup
By: 'EmmaW'
Jan 03,2017
0 people found
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We were very happy with Mayhews and the service they provided. They were very friendly and approachable and I appreciated the fact I could ring them and 'vent' and it didn't seem like it was a problem for James. Nothing was too much trouble for ...
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Unknown
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Dec 29,2016
Minithumbup
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Shayne
By: 'Mrs Ray'
Dec 29,2016
0 people found
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All staff were great. The chain proved very difficult but they always put our best our best interests first. Called always returned and messages replied to promptly. Would highly recommend....
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Comment on agent fees
Perfectly acceptable, they worked very hard!
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Nov 17,2016
Minithumbup
By: 'Andrew I'
Nov 17,2016
0 people found
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A truly fantastic experience with a significant amount of confidence / trust placed by James in my wife and I as buyers. Our sales journey was extremely complex with a complex purchase property and seller. Constantly kept informed and several recommendations were made to ensure the ...
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Oct 26,2016
Minithumbdown
By: 'Mr Goodfellow'
Oct 26,2016
0 people found
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This was not a good experience due to many mistakes made by this firm. The property was badly undervalued and only after a competitor phoned to say beware you are underpricing by a long way, did we ask for our price to be raised, and ...
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Comment on agent fees
fees were good, we did not see any lower ones offered.
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By: Chris Mayhew
Nov 30, 2016
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Dear Mr Goodfellow, we are very sorry the service did not match your expectation, however we are pleased that we achieved a sale at the asking price for you and that your move was successful. We are also sorry that the solicitors we recommended did not live up to your expectation. ...
Oct 19,2016
Minithumbup
By: 'Macdee'
Oct 19,2016
0 people found
this helpful
Having had really bad experiences with other estate agents, I was delighted to meet Mr James Harman from your Horsham Branch. His calm professional manner reassured me and restored my faith in the estate agents role in selling my house. He remained regularly in touch ...
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Comment on agent fees
The fees were outlined very clearly to me at the first interview and having now concluded the sale I can say they were worth it! Obviously I would rather have paid 30p!, but am forced to admit that the agent worked really hard for this fee.
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Oct 12,2016
Minithumbup
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Shayne
By: 'A Pullen'
Oct 12,2016
0 people found
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Both James and Shayne were helpful and professional in dealing with my sale. I would recommend Mayhews to friends and family....
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Comment on agent fees
About average
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Areas covered
  • Slaugham
  • Horsham
  • Handcross
  • Southwater
  • rh20
  • Mannings Heath
  • rh15
  • Faygate
  • rh16
  • Rusper
  • rh17
  • Warnham
  • rh11
  • Rudgwick
  • rh12
  • Broadbridge Heath
  • rh13
  • Bolney
  • rh14
  • Warninglid
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £179,950
  • Max: £740,000

Letting No data

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 33 1 14 0 0 0
Staff picture Shayne
(29)

Staff picture Chris
(5)

Staff picture Chris
(24)

Staff picture Ben
(5)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:42 AM 20/12/2016 by allAgents

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Opening hours


  • Monday: 08:15 - 18:30
  • Tuesday: 08:15 - 18:30
  • Wednesday: 08:15 - 18:30
  • Thursday: 08:15 - 18:30
  • Friday: 08:15 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed

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Branch - Horsham, RH12

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