• Shayne Goldsmith
    Shayne Goldsmith
  • James Harman
    James Harman
  • Chris Mayhew
    Chris Mayhew
  • Heidi Ashford
    Heidi Ashford
  • Chris Brown
    Chris Brown
  • Ben Greenfield
    Ben Greenfield
At Mayhew Estates we strive to ensure that our customer service and marketing strategies are the best there are. We pride ourselves on being friendly and approachable and always at hand to help. We understand that moving house is an extremely stressful time and it's our job to make sure the process runs as smoothly as possible. Mayhew Estates are totally independent, meaning we're not a part of a corporate machine. We employ experienced agents who live and work in the area so why not come and se Read full description...e us at the Horsham office to guarantee an excellent service.
Mayhew Estates

Envision House,5 North Street Carfax, Horsham
West Sussex
RH12 1XQ

01403276777

Sep 14,2016
Minithumbup
By:
Sep 14,2016
Featured Review
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James has been truly fantastic throughout our very turbulent house purchase. He really went the extra mile and without his professionalism and dedication I'm almost certain the happy ending we have would not have been a reality . He went beyond his duty, and out of all the solicitors and estate agents caught up in the chain, he was the one who brought it all together. He even offered to talk to our vile buyers for us ( very vile) to keep them from pulling out, despite this being the responsibili...
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Comment on agent fees
Good.
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Sep 20,2016
Minithumbup
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Sep 20,2016
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Really nice chap, super professional and did a great job in selling and as it happens securing our new property. But the same could be said for all staff in the Horsham branch...
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Comment on agent fees
competitive
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Sep 26,2016
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Sep 26,2016
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James has been incredibly helpful throughout the process of buying our property. The process has been quite lengthy but he has kept us up to date on progress throughout the process with a weekly phone call. He is easy to deal with, affable and efficient. I would have no hesitation to recommend him to anyone looking to buy or sell in the Horsham area....
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Oct 19,2016
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Oct 19,2016
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Having had really bad experiences with other estate agents, I was delighted to meet Mr James Harman from your Horsham Branch. His calm professional manner reassured me and restored my faith in the estate agents role in selling my house. He remained regularly in touch and was very helpful with every aspect of the sale. I could not have received better service and am very happy with the whole team at Horsham. Thank you all so much for your input....
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Comment on agent fees
The fees were outlined very clearly to me at the first interview and having now concluded the sale I can say they were worth it! Obviously I would rather have paid 30p!, but am forced to admit that the agent worked really hard for this fee.
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Nov 17,2016
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Nov 17,2016
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A truly fantastic experience with a significant amount of confidence / trust placed by James in my wife and I as buyers. Our sales journey was extremely complex with a complex purchase property and seller. Constantly kept informed and several recommendations were made to ensure the alignment was successful. I wish all agents were like James - breath of fresh air!...
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Oct 26,2016
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Oct 26,2016
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This was not a good experience due to many mistakes made by this firm. The property was badly undervalued and only after a competitor phoned to say beware you are underpricing by a long way, did we ask for our price to be raised, and we were advised not to by Mr Mayhew. We insisted and still were still told not to go too high and we then got offers well above even our raised price. Mr Mayhew strongly encouraged us not to have any more agents quote and to sign up with him straight away citing...
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Comment on agent fees
fees were good, we did not see any lower ones offered.
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By: Chris Mayhew
Nov 30, 2016
View all comments (1)
Dear Mr Goodfellow, we are very sorry the service did not match your expectation, however we are pleased that we achieved a sale at the asking price for you and that your move was successful. We are also sorry that the solicitors we recommended did not live up to your expectation.....
Oct 12,2016
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Oct 12,2016
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Both James and Shayne were helpful and professional in dealing with my sale. I would recommend Mayhews to friends and family....
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Comment on agent fees
About average
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Sep 20,2016
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Sep 20,2016
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James was really helpful throughout the whole process & always available to speak to. Understood when I put my flat on the market it might take me a while to find a suitable property & didn't put any pressure on once a sale had been agreed....
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Comment on agent fees
Average for the Horsham area
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Sep 12,2016
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Sep 12,2016
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It's been a long road but James has always kept me up to date with the situation. He is very good at keeping in contact, picking up the phone or calling back if necessary. Also he has a very friendly manner....
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Comment on agent fees
n/a
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Aug 31,2016
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Aug 31,2016
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Fantastic service and support from both James and Shayne, who continued to keep us up to date and informed in what was a difficult chain. Thank you!...
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N/A
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Jul 24,2016
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Jul 24,2016
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I was exceptionally well looked after in the sale of my property through Mayhews. James did a fantastic job keeping the chain together after a couple of problematic chains fell through. The end result was that I achieved the full asking price and secured the property I had been after for nearly a year. I cannot recommend Mayhews highly enough for their service, humor and patience throughout the selling process....
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Comment on agent fees
Fe's represented the service received from the team.
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Jul 20,2016
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Jul 20,2016
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James was really easy to deal throughout the whole process. His communication was excellent, walked us through the various processes and was tenacious in chasing others in the chain to deliver the deal on time....
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n/a
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Jul 12,2016
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Jul 12,2016
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I would like to start my review be stating that we didn't use Mayhews for the sale of our home. The people we were buying from used Mayhews. During the sale process my wife became seriously ill. James Harman went above & beyond the call of duty and moved heaven & earth to get us into our new home before my wife started treatment. I would definitely use Mayhews if we ever moved again & I would highly recommend Mayhews to anyone considering moving home. Thank you James....
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N/A
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May 09,2016
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May 09,2016
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Extremely efficient team, I cannot rate them highly enough and cannot thank them enough. The property was on the books for almost a year with another agent who for some reason made no progress. Within days of instructing Mayhews I received three offers. Since then they have kept me up to date by email and phone, they were reassuring and very good to deal with....
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Comment on agent fees
I was happy with the agreed percentage.
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Mar 28,2016
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Mar 28,2016
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Jack was very professional and understood our needs to complete within an urgent timeframe. We appreciate all his hard work and would recommend him to others....
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Mar 27,2016
Minithumbup
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Mar 27,2016
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Fantastic service from Jack, our house sold within 4 days, easily get hold of staff, quick responses, definitely recommend Mayhews for selling hour home...
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Comment on agent fees
A little steep on the fee.
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Mar 16,2016
Minithumbup
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Mar 16,2016
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Excellent service from James. He dealt with the sale of our property and also was involved in the chain on our purchase. Mayhews were not our agent on the purchase but as we had dealt with them on our sale, they kept us informed at all times and the communication was impeccable. James was always willing to help. Would highly recommend this agent....
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Comment on agent fees
Very competitive rates
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Feb 17,2016
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Feb 17,2016
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I came to Chris Mayhew for help with a house sale that was going badly wrong: my previous estate agent had failed to find me a reliable buyer, and the offer on my house was withdrawn at the last moment, after 6 months' delay. As a result, I was in danger of losing the house I was keen to buy. Chris stepped in and turned everything around: knowing that I needed a new buyer and a quick sale in order to keep the chain secure, he and his team pulled out all the stops to ensure that this happened. In...
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Comment on agent fees
Worth every penny
Was this helpful? Yes
Feb 07,2016
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Feb 07,2016
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Jack provided an excellent service during the purchase of our first home. From start to finish he went above and beyond what we had expected of him, including contacting the solicitor on our behalf and continually keeping us informed throughout the process. Many thanks!...
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Feb 07,2016
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Feb 07,2016
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We were very happy with the service we received from Mayhews during our purchase of an investment property. Jack made every effort to ensure that the purchase reached completion despite some difficult circumstances. He gave us some valuable advice and was a great help in chasing up solicitors when delays were becoming problematic....
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Jan 19,2016
Minithumbup
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Jan 19,2016
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James and the Mayhews team have been excellent in my recent flat sale and I highly recommend them for their professionalism, knowledge, experience, interpersonal skills, and determination. James was immensely supportive during a sale that had many challenges and he worked extremely hard to make deadlines and to communicate with all parties involved. I am very happy with the service that I received from Mayhews....
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Comment on agent fees
Although I would have preferred to pay 1% + Vat, the additional money was worth it for the level of service I received and the attentiveness which was given to my sale.
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Jan 18,2016
Minithumbup
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Jan 18,2016
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Very pleased with the way Mayhews dealt with the sale of my property who kept me informed throughout the process. They were very determined (and succeeded) to get a very good price for the house and the process from their end was very well organised and efficient. All in all, I would definitely recommend Mayhews to anyone looking to buy or sell property in the area given my experience....
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Comment on agent fees
Good
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Sep 29,2015
Minithumbup
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Sep 29,2015
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While we were purchasers, and Mayhews were acting for the vendors, they displayed a balanced understanding of both sides' positions in order to achieve a sale. It was an unusual situation, not a ready to move in property but one requiring considerable prior modernisation. James, in particular, had to manage varying expectations from family members selling their home after their builder father's death. From our perspective, James had a market appreciation of the extent of modernisation and expend...
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Comment on agent fees
Unable to comment as fees paid by the vendors, we being the purchasers.
Was this helpful? Yes
Sep 14,2015
Minithumbup
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Sep 14,2015
0 people found
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My Mother and Father wanted to sell there home and down size to something on the coast. I invite a few agents round to visit the home and value the property honestly. I had done some research and had a general idea of what things where selling for in the area. A few of the agents came round and valued the house extremely higher then what i was expecting sometimes 40 to 50k higher. I couldn't help but feel the agents where just trying get our buiness and not actually paying attention to the fact ...
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Was this helpful? Yes
Areas covered
  • Slaugham
  • Horsham
  • Handcross
  • Southwater
  • Pease Pottage
  • Mannings Heath
  • Colgate
  • Faygate
  • Kingsfold
  • Rusper
  • Cowfold
  • Warnham
  • Storrington
  • Rudgwick
  • Staplefield
  • Broadbridge Heath
  • Billingshurst
  • Bolney
  • Haywards Heath
  • Warninglid
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £228,000
  • Max: £625,000

Letting No data

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 12 1 11 0 0 0
Shayne Goldsmith Shayne Goldsmith
Sales Manager
10 reviews

About Shayne Shayne is one of our top sales advisors and now Sales Manager at our Horsham branch. He has a wonderful attitude and is always keen to assist his clients in finding their perfect home. Shayne joined M View full profile
James Harman James Harman
Senior Sales Consultant
19 reviews

About James James Harman is a fantastic addition to the Horsham branch. He is incredibly hard working and is able to establish fantastic relationships with his customers to understand their moving needs. View full profile
Chris Mayhew Chris Mayhew
3 reviews

About Chris Chris started his career in estate agency in the 1990s, working for a well-respected firm of estate agents in Wimbledon. Later that decade he managed various firms throughout Surrey and Sussex and in View full profile
Heidi Ashford Heidi Ashford
Lettings
6 reviews

About Heidi Heidi has been working in Estate Agency for more than 15 years, mainly London. Having worked in many positions across the sector, she brings a wealth of experience to the role. She has a strong backgr View full profile
Chris Brown Chris Brown
Lettings Manager
6 reviews

About Chris With over 15 years Financial Services experience Chris brings a range of skills to the role that adds a new dimension to the team. His drive and enthusiasm will help ensure you gain the best possible View full profile
Ben Greenfield Ben Greenfield
Negotiator
0 reviews

About Ben Ben lives in Southwater and knows the Horsham and surrounding areas like the back of his hand. This local knowledge helps him match buyers to the right properties. Ben has a great attitude to work and View full profile

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Fees

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Last updated at 4:04 PM 12/02/2016 by James

Complaints Procedure

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Last updated at 4:04 PM 12/02/2016 by James

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