• Alex Pink
    Alex Pink
  • Chris Mayhew
    Chris Mayhew
  • Daniel Harvey
    Daniel Harvey
  • Matthew Allen
    Matthew Allen
  • Katie George
    Katie George
  • Heidi Ashford
    Heidi Ashford
  • Chris Brown
    Chris Brown
  • Ed Beagley
    Ed Beagley
  • Alex Manchev
    Alex Manchev
At Mayhew Estates we strive to ensure that our customer service and marketing strategies are the best there are. We pride ourselves on being friendly and approachable and always at hand to help. We understand that moving house is an extremely stressful time and it's our job to make sure the process runs as smoothly as possible. Mayhew Estates are totally independent, meaning we're not a part of a corporate machine. We employ experienced agents who live and work in the area so why not come and se Read full description...e us at the Horley office to guarantee an excellent service.
Mayhew Estates

4 High Street Horley
Surrey
RH6 7AY

01293 775518
Aug 15,2017
Minithumbup
Katie George
Ed Beagley
By: 'Curtis'
Aug 15,2017
0 people found
this helpful
We had a long and fraught sales process, with two buyers dropping out and a third buyer losing, then regaining, their buyer all while the market and confidence was dropping like a stone after the Brexit vote. Katie was in contact often, always did quickly whatever was needed and her calm, pleasant but determined approach meant we felt we could rely on her. Ed's experience and professionalism shone through and he made things happen when we were ready to give up. We felt we could genuinely trus...
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Comment on agent fees
Not the cheapest in the town, but extremely good value and they earned every penny. The house was sold quickly each time, queries and issues were dealt with quickly and professionally and the care we felt everyone at Mayhews took was exemplary.
Was this helpful? Yes
Jul 28,2017
Minithumbup
Katie George
By: 'Mr & Mrs Montgomery'
Jul 28,2017
0 people found
this helpful
We are very happy to recommend Katie. Throughout the whole process, she has been friendly, approachable, proactive and reactive to anything we have asked of her, which is everything you need and want when going through the sale process. She's moved the whole process forwards with all parties with care and attention and we've been thoroughly impressed with her. Thank you Katie!!...
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Jul 28,2017
Minithumbup
Katie George
Matthew Allen
By: 'Mr EC, Horley'
Jul 28,2017
0 people found
this helpful
Mayhews sold my late mother's home. The service had been excellent from when I first engaged them. Very knowledgeable and friendly staff. Katie in particular is a star and kept me updated every step of the way. Highly recommended....
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Comment on agent fees
Very good fees providing excellent value for money.
Was this helpful? Yes
Jul 27,2017
Minithumbup
Katie George
By: 'Ashley Lewis'
Jul 27,2017
1 people found
this helpful
Katie was always there to help happy to chase things up for me whenever I needed. Kind and lovely lady thanks for all your help Katie xx...
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Comment on agent fees
Average
Was this helpful? Yes
Jul 18,2017
Minithumbup
Ed Beagley
Matthew Allen
By: 'Zena'
Jul 18,2017
0 people found
this helpful
Ed and Matthew have supported me all way. I have had a number of challenges to overcome with the sale and they have supported me through these. I would highly recommended them to anyone, I am a woman on my own and they have made sure that I was always supported. I would also like to say that Katy has been truly wonderful supportive and always followed up any queries I had with the so important return call. Thank you to you all....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2017
Minithumbup
Chris Brown
By: 'Caroline'
Jul 13,2017
0 people found
this helpful
Chris was efficient and extremely helpful in finding us a a choice of new tenants and we would not hesitate to recommend hism and his company. Excellent service and attention to detail from beginning to end....
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Jun 14,2017
Minithumbup
Heidi Ashford
Chris Brown
By: 'Ellis'
Jun 14,2017
0 people found
this helpful
Heidi and Chris has been our lettings contact from the beginning of our association with Mayhews from whom we purchased the property from.I cannot fault there professionalism and advised from sales to letting. They both are helpful and knowledgeable and would recommend there services 5*****...
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Comment on agent fees
Best rates around...
Was this helpful? Yes
Jun 05,2017
Minithumbup
Katie George
Katie George
By: 'Homeseller'
Jun 05,2017
0 people found
this helpful
Katie was helpful, and worked hard to sell our property. She was always there to answer any questions we had....
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Comment on agent fees
Fees are high, compared to online agents, but no higher than other high street agents
Was this helpful? Yes
May 09,2017
Minithumbup
Heidi Ashford
By: 'Mr and Mrs Happy'
May 09,2017
0 people found
this helpful
Moving is always stressful and is never without its problems. Heidi and the Mathews team were absolutely brilliant and helped us every step of the way. Can not recommend this company enough as they were a pleasure to deal with and still are....
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Comment on agent fees
Moving fees are never cheap however they were no more or less expensive than fees we discussed with other agents.
Was this helpful? Yes
May 04,2017
Minithumbup
Heidi Ashford
By: 'Tim'
May 04,2017
0 people found
this helpful
I have found Heidi most helpful through the whole process of renting. On Good Friday i had water pouring in through the ceiling and Heidi called me on the bank holiday to help. I have used Mayhews before and find them to be very helpful especially aftercare where as a lot of agencies are not interested after you have signed a contract. Thank you Heidi...
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Comment on agent fees
Fees were good
Was this helpful? Yes
May 04,2017
Minithumbup
Heidi Ashford
By: 'Hannah'
May 04,2017
0 people found
this helpful
Heidi has been very professional and very helpful in the letting procedure. She has advised us in all aspects and very very pleasant to deal with....
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Comment on agent fees
Ok agents feed
Was this helpful? Yes
Apr 06,2017
Minithumbup
Heidi Ashford
Chris Brown
By: 'Amit'
Apr 06,2017
0 people found
this helpful
Both Chris and Heidi from the Horley lettings branch have been great from the first moment. Having only purchased my home a short while before having to rent it due to a work assignment, i was very nervous about the kind of tenants i would end up with. Chris ensured my worries were addressed by finding the perfect tenants. Ever since, both Chris and Heidi have been great is any day to day dealings. I would highly recommend them....
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Comment on agent fees
Fees were clearly structured and tiered in a transparent way.
Was this helpful? Yes
Mar 03,2017
Minithumbup
Heidi Ashford
Chris Brown
By: 'Karen'
Mar 03,2017
0 people found
this helpful
Heidi and Chris have been absolutely brilliant, always had the time to talk to me and explain things as it is my first time of renting and needed help with what I needed to pay and when. Heidi was so efficient and quick sending out all the forms/referencing and it was all well explained. I would certainly recommend Mayhew lettings and my first experience of renting a good one, as they really helped me in securing the property that I wanted as the whole moving process was very stressful....
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Comment on agent fees
Compared to some agents they were much more reasonable.
Was this helpful? Yes
Mar 01,2017
Minithumbup
Chris Brown
Heidi Ashford
By: 'The Yeoman'
Mar 01,2017
0 people found
this helpful
My background is customer services and I'm very critical about the basics and follow-up services. Entering the Horley office in March 2016 I was greeted by both Chris and Heidi and their welcoming smile and approach. Since letting with the Horley branch of Mayhew Lettings I've had only a few minor concerns with the property (not of their doing) and these issues were dealt with promptly and effectively. I recommend Mayhew Letting and its professional and friendly staff and would let with them aga...
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Comment on agent fees
The fees were competitive.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Chris Brown
Heidi Ashford
By: 'NickD'
Feb 20,2017
0 people found
this helpful
I have found all Mayhews staff to be very professional and understanding of what I needed in my dealings as a new landlord. I hope to keep working with Mayhews in years to come....
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Comment on agent fees
Would have ideally liked two percentage points lower fees, perhaps this can come in time...
Was this helpful? Yes
Jan 17,2017
Minithumbup
Alex Pink
Daniel Harvey
By: 'JoeT'
Jan 17,2017
0 people found
this helpful
A credit to the industry! From the very first time we contacted Mayhews, they were warm, friendly and professional. Any time we had questions, however simple or complex, they explained everything clearly. We had one point in our sale that went a little slow with the solicitors, which they helped along for us and explained the situation very clearly. Special mention to Alex and tend Daniel who were instrumental in not only selling our own house for a great price, but finding us our perfect new h...
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Comment on agent fees
A great deal on the fee- better than other agents we went to see!
Was this helpful? Yes
Dec 16,2016
Minithumbup
Alex Pink
Matthew Allen
By: 'Michelle Milton & Richard Bosworth'
Dec 16,2016
0 people found
this helpful
Alex and Matt were both extremely helpful in our recent sale. They made the process easy to understand in a very stressful time. At all stages they helped us and were not pushy in our decision whether to market or not. I couldn't recommend them more as they were very friendly and did things to suit us as the vendors...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2016
Minithumbup
Matthew Allen
By: 'Lesautos'
Nov 23,2016
0 people found
this helpful
i have sold two properties through Mayhews. Both transactions have gone gone through smoothly and both achieved prices above other agents valuations. Matt is extremely proactive, helping me through both sales....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 07,2016
Minithumbup
Heidi Ashford
Chris Brown
By: 'puja'
Nov 07,2016
0 people found
this helpful
Thank you Heidi and Chris for your support and help to put my property up for rent. This is the first time I put my property for rent and you gave me a very clear understanding of the services and fees you offer. You explained everything clearly to me, there was no hidden charges. You both responded to me emails and calls quickly. You both were very professional and friendly. Your customer service and approach was really good. Thank you so much. Kind regards, Puja & Savitri....
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Comment on agent fees
Everything was explained clearly to me. Yes it was similar price to other agents.
Was this helpful? Yes
Oct 19,2016
Minithumbup
Chris Brown
Heidi Ashford
By: 'Fabio'
Oct 19,2016
0 people found
this helpful
They are very friendly, always trying to find the best ways for us, and free for show us the property. Thanks guys...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2016
Minithumbup
Chris Brown
Heidi Ashford
By: 'Kinga'
Oct 18,2016
0 people found
this helpful
This team works very hardly to gain customer satisfaction. They both committed to do the best at all times. They are approachable, working very effectively on the upcoming problems. Whenever we arrived to the office we found a very friendly and helpful atmosphere....
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Comment on agent fees
Average
Was this helpful? Yes
Oct 17,2016
Minithumbup
By: 'Suzie Baker'
Oct 17,2016
0 people found
this helpful
Our whole experience with Mayhews Lettings in Horley has been fantastic! They booked us in a viewing straight away and Chris really went out of his way to help us. Chris and Heidi managed to get everything done so we could move in within a week and ever since their service has been great. If we ever need anything or have a query Heidi is really helpful and prompt. Thoroughly recommend!...
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Was this helpful? Yes
Oct 17,2016
Minithumbup
Heidi Ashford
Chris Brown
By: 'Wendy May'
Oct 17,2016
0 people found
this helpful
I would like to say that I cannot recommend Chris and Heidi enough. From the word go,they have both bent over backwards to find us the property we would love. I have dealt with other agents and Mayhews ,in particular ,Chris and Heidi have been the most professional and trustworthy people. I highly recommend them to any customers and if the time comes again for my family to move ,there's only one agent we will use. Thank you both so much...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 07,2016
Minithumbup
Alex Pink
Katie George
By: 'Olly'
Oct 07,2016
0 people found
this helpful
Mayhews have been excellent from beginning to end. We had a troubled process (as many do). There were complications with Land Registry and our initial buyers pulling out. Our first potential buyers offered on the first day of our property going on the market, we kept to the plan of an open day and 12 couples attended. We accepted an offer after this open day. Then eight weeks into our sale our buyers pulled out. Mayhews immediately got back to the job in hand. Within 3 weeks we had another 30+ ...
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Comment on agent fees
Standard fees with the exception of it includes everything. no sale no fee. so you know at the beginning what your paying for. It makes life easier when you are planning and budgeting.
Was this helpful? Yes
Oct 07,2016
Minithumbup
Alex Pink
By: 'Anji'
Oct 07,2016
0 people found
this helpful
Alex, was a fantastic help throughout the sale of my property; giving advice and assistance when needed. His ability to remain both calm and assuring is I feel a really positive asset. Alex also kept me up to date during the sale process which is gratefully appreciated. I would definitely recommend him to others....
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Comment on agent fees
The fees I felt was very reasonable
Was this helpful? Yes
Sep 20,2016
Minithumbup
Chris Brown
Heidi Ashford
By: 'Mr Del-Prado'
Sep 20,2016
0 people found
this helpful
I first I was very worry about placing my home for let (I saved for the deposit for many years and It's my home). First, I thought of selling the property but then Chris came to look at it he told me very honestly that the best way forward is to let it. He wasn't persuasive as such on the contrary he was honest with the fees and the services they provide. More importantly for me he explained how he would look after the entire letting process from start to finish. He also explained the vetting o...
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Comment on agent fees
They are more than fair. They were very clear to me with what they would charge and exactly for what. The only thing I regret is the time they take between they charge the tenants and I receive the rent income (sometimes it's 4 or 5 days) however that has become quicker in the last couple of months.
Was this helpful? Yes
Sep 20,2016
Minithumbup
Alex Pink
By: 'Chris'
Sep 20,2016
0 people found
this helpful
Alex carried out an amazing job for us in incredibly complex circumstances involving a cross border sale, expertly managing a number of relationships and a hugely challenging timescale for delivery. I would be absolutely delighted to recommend Alex and Mayhew Estates to anyone looking for a professional, efficient and speedy job! thanks to Alex and all the team for their help!...
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Comment on agent fees
good
Was this helpful? Yes
Sep 13,2016
Minithumbup
Daniel Harvey
By: 'Mimi'
Sep 13,2016
0 people found
this helpful
Daniel, Alex and Katie made the purchase so simple for us it was a fairly stress free experience especially leasing with the sellers solicitors...
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Was this helpful? Yes
Sep 08,2016
Minithumbdown
By: 'Unhappy of Horley'
Sep 08,2016
1 people found
this helpful
The gentleman who done the viewing was brilliant - very helpful but was told no maintenance to pay on property which turned out to be incorrect - he was going on info from the office. Went directly to office after viewing to make further enquires and to put an offer in, again helpful but told no maintenance to pay. put further offer(s) in over phone due to bidding war!!!! offer accepted, but far above price it was marketed at, really think they marketed it at a come get me price, response to ...
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Was this helpful? Yes
Sep 07,2016
Minithumbup
Chris Brown
Heidi Ashford
By: 'Donna'
Sep 07,2016
0 people found
this helpful
Chris and Heidi were extremely efficient especially at the beginning when i needed the tenancy at very short notice. Nothing was too much trouble and i was reassured that all queries were dealt with quickly and professionally. I was very happy with the level of customer service received and would use Mayhews again if needed....
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Was this helpful? Yes
Areas covered
  • Crawley
  • Horley
  • Maidenbower
  • Salfords
  • Smallfield
  • Charlwood
  • Burstow
  • Woodhatch
  • Reigate
  • Redhill
  • Merstham
  • Dorking
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £136,000
  • Max: £715,000

Letting
  • Min: £0
  • Max: £180,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 10 0 23 2 7 1 0 0
Alex Pink Alex Pink
7 reviews

About Alex Alex began his career with a successful corporate estate agent as a trainee negotiator. He now has over 10 years experience within the property industry and operates in the Horley, Redhill, Reigate an View full profile
Chris Mayhew Chris Mayhew
3 reviews

About Chris Chris started his career in estate agency in the 1990s, working for a well-respected firm of estate agents in Wimbledon. Later that decade he managed various firms throughout Surrey and Sussex and in View full profile
Daniel Harvey Daniel Harvey
Senior Sales Negotiator
12 reviews

About Daniel No description set View full profile
Matthew Allen Matthew Allen
9 reviews

About Matthew Matthew has been with Mayhews since the beginning, having previously worked as an estate agent covering Horsham where he grew up and later working for several firms across Surrey and Sussex. Matthew e View full profile
Katie George Katie George
6 reviews

About Katie Katie is a valuable member of our team in Horley who always strives to provide the best possible service to both buyers and sellers. This dedicated approach is what we demand at Mayhews View full profile
Heidi Ashford Heidi Ashford
Lettings
15 reviews

About Heidi Heidi has been working in Estate Agency for more than 15 years, mainly London. Having worked in many positions across the sector, she brings a wealth of experience to the role. She has a strong backgr View full profile
Chris Brown Chris Brown
Lettings Manager
12 reviews

About Chris With over 15 years Financial Services experience Chris brings a range of skills to the role that adds a new dimension to the team. His drive and enthusiasm will help ensure you gain the best possible View full profile
Ed Beagley Ed Beagley
Partner
2 reviews

About Ed Ed has been an Estate Agent for 20 years now in and around the Horley area. View full profile
Alex Manchev Alex Manchev
0 reviews

About Alex No description set View full profile

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