• Alex Pink
    Alex Pink
  • Chris Mayhew
    Chris Mayhew
  • Daniel Harvey
    Daniel Harvey
  • Matthew Allen
    Matthew Allen
  • Katie George
    Katie George
  • Heidi Ashford
    Heidi Ashford
  • Chris Brown
    Chris Brown
At Mayhew Estates we strive to ensure that our customer service and marketing strategies are the best there are. We pride ourselves on being friendly and approachable and always at hand to help. We understand that moving house is an extremely stressful time and it's our job to make sure the process runs as smoothly as possible. Mayhew Estates are totally independent, meaning we're not a part of a corporate machine. We employ experienced agents who live and work in the area so why not come and se Read full description...e us at the Horley office to guarantee an excellent service.
Mayhew Estates

4 High Street Horley
Surrey
RH6 7AY

01293 775518

Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
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i have sold two properties through Mayhews. Both transactions have gone gone through smoothly and both achieved prices above other agents valuations. Matt is extremely proactive, helping me through both sales....
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Comment on agent fees
Competitive
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Nov 07,2016
Minithumbup
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Nov 07,2016
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Thank you Heidi and Chris for your support and help to put my property up for rent. This is the first time I put my property for rent and you gave me a very clear understanding of the services and fees you offer. You explained everything clearly to me, there was no hidden charges. You both responded to me emails and calls quickly. You both were very professional and friendly. Your customer service and approach was really good. Thank you so much. Kind regards, Puja & Savitri....
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Comment on agent fees
Everything was explained clearly to me. Yes it was similar price to other agents.
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Oct 19,2016
Minithumbup
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Oct 19,2016
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They are very friendly, always trying to find the best ways for us, and free for show us the property. Thanks guys...
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Comment on agent fees
Good
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Oct 18,2016
Minithumbup
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Oct 18,2016
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This team works very hardly to gain customer satisfaction. They both committed to do the best at all times. They are approachable, working very effectively on the upcoming problems. Whenever we arrived to the office we found a very friendly and helpful atmosphere....
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Comment on agent fees
Average
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Oct 17,2016
Minithumbup
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Oct 17,2016
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Our whole experience with Mayhews Lettings in Horley has been fantastic! They booked us in a viewing straight away and Chris really went out of his way to help us. Chris and Heidi managed to get everything done so we could move in within a week and ever since their service has been great. If we ever need anything or have a query Heidi is really helpful and prompt. Thoroughly recommend!...
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Oct 17,2016
Minithumbup
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Oct 17,2016
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I would like to say that I cannot recommend Chris and Heidi enough. From the word go,they have both bent over backwards to find us the property we would love. I have dealt with other agents and Mayhews ,in particular ,Chris and Heidi have been the most professional and trustworthy people. I highly recommend them to any customers and if the time comes again for my family to move ,there's only one agent we will use. Thank you both so much...
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Comment on agent fees
Good
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Oct 07,2016
Minithumbup
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Oct 07,2016
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Mayhews have been excellent from beginning to end. We had a troubled process (as many do). There were complications with Land Registry and our initial buyers pulling out. Our first potential buyers offered on the first day of our property going on the market, we kept to the plan of an open day and 12 couples attended. We accepted an offer after this open day. Then eight weeks into our sale our buyers pulled out. Mayhews immediately got back to the job in hand. Within 3 weeks we had another 30+ ...
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Comment on agent fees
Standard fees with the exception of it includes everything. no sale no fee. so you know at the beginning what your paying for. It makes life easier when you are planning and budgeting.
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Oct 07,2016
Minithumbup
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Oct 07,2016
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Alex, was a fantastic help throughout the sale of my property; giving advice and assistance when needed. His ability to remain both calm and assuring is I feel a really positive asset. Alex also kept me up to date during the sale process which is gratefully appreciated. I would definitely recommend him to others....
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Comment on agent fees
The fees I felt was very reasonable
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Sep 20,2016
Minithumbup
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Sep 20,2016
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I first I was very worry about placing my home for let (I saved for the deposit for many years and It's my home). First, I thought of selling the property but then Chris came to look at it he told me very honestly that the best way forward is to let it. He wasn't persuasive as such on the contrary he was honest with the fees and the services they provide. More importantly for me he explained how he would look after the entire letting process from start to finish. He also explained the vetting o...
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Comment on agent fees
They are more than fair. They were very clear to me with what they would charge and exactly for what. The only thing I regret is the time they take between they charge the tenants and I receive the rent income (sometimes it's 4 or 5 days) however that has become quicker in the last couple of months.
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Sep 20,2016
Minithumbup
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Sep 20,2016
0 people found
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Alex carried out an amazing job for us in incredibly complex circumstances involving a cross border sale, expertly managing a number of relationships and a hugely challenging timescale for delivery. I would be absolutely delighted to recommend Alex and Mayhew Estates to anyone looking for a professional, efficient and speedy job! thanks to Alex and all the team for their help!...
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Comment on agent fees
good
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Sep 13,2016
Minithumbup
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Sep 13,2016
0 people found
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Daniel, Alex and Katie made the purchase so simple for us it was a fairly stress free experience especially leasing with the sellers solicitors...
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Sep 08,2016
Minithumbdown
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Sep 08,2016
1 people found
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The gentleman who done the viewing was brilliant - very helpful but was told no maintenance to pay on property which turned out to be incorrect - he was going on info from the office. Went directly to office after viewing to make further enquires and to put an offer in, again helpful but told no maintenance to pay. put further offer(s) in over phone due to bidding war!!!! offer accepted, but far above price it was marketed at, really think they marketed it at a come get me price, response to ...
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Sep 07,2016
Minithumbup
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Sep 07,2016
0 people found
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Chris and Heidi were extremely efficient especially at the beginning when i needed the tenancy at very short notice. Nothing was too much trouble and i was reassured that all queries were dealt with quickly and professionally. I was very happy with the level of customer service received and would use Mayhews again if needed....
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Jun 22,2016
Minithumbup
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Jun 22,2016
0 people found
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Daniel Harvey has been very professional and always kept me informed of any updates. He has made this the smoothest transaction I have ever experienced in selling a property. Well done to all the team at Horley, they are fantastic....
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Comment on agent fees
great fees
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Jan 14,2016
Minithumbup
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Jan 14,2016
0 people found
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We cannot thank Alex enough! From the very start he was totally professional, courteous and extremely knowledgeable. He advised us each step of the way and managed our expectations with a thoughtful but calming reassurance. During the stressful exchange period, he was in almost constant contact with us and kept us informed of what was happening. In short we feel Alex is the consumate professional and we are absolutely delighted he was working on our behalf. Thank you so much....
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Comment on agent fees
The fee's were what we expected so no complaints.
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Dec 29,2015
Minithumbup
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Dec 29,2015
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We had an extremely long chain, and Darren managed to co-ordinate everything to a successful exchange of contracts - despite a few false starts and complications with buyers further down the chain Darren continued to keep us updated and was actively involved on a daily basis. We did have some early frustrations with Mayhews as a whole, but our concerns were listened to and addresses relatively quickly....
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Dec 22,2015
Minithumbup
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Dec 22,2015
0 people found
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Darren you are a complete star! We cannot thank you enough for all the hard work and dedication you have provided throughout the last 8 months! You have been a constant help and committed to the sale of Woodman Way. You have by far out shone our own agents and really done a fantastic job to keep us updated all the way through considering you are not even our own agents. You have gone out of your way to get to the route of the problem everytime and would even call us out of hours to provide us wi...
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Nov 05,2015
Minithumbup
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Nov 05,2015
0 people found
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excellent service from beginning to the end always keep us informed and always helpful ,we also found the online log in very useful to keep up dated, wouldn't hesitate to recommend them to anyone else as i have done already ,keep up the good work guys...
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Oct 25,2015
Minithumbup
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Oct 25,2015
0 people found
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This was our first experience of selling through Mayhews. From valuation of the property to accepting an offer, Alex has provided excellent service. Alex remained very professional and approachable throughout, what at times was very stressful, process. He also supported us beyond acceptance of the offer through to progressing the sales towards a successful exchange. Information exchange throughout the process was good as we could contact him via phone, text and emails where necessary and at ti...
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Comment on agent fees
Reasonable fee.
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Oct 09,2015
Minithumbup
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Oct 09,2015
0 people found
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Darren Campbell has given us an excellent service, from the start he guided us through all the processes of selling our Mother's house his advice was invaluable and my sister and I had not sold a property before. Darren was always available to us when we had any questions and needed help will completing forms etc. I can highly recommend Mayhew Estates, Horley and a very BIG thank you to Darren....
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Sep 28,2015
Minithumbup
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Sep 28,2015
0 people found
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Darren and John at Mayhews provided us with an excellent service in selling our house. They understood our needs throughout the selling process. They kept us informed at all times during the sale through regular email and phone contact as we were based in Australia for the second half of the sales. We decided on Mayhews after 'interviewing!' several local agents. because they were open and honest with us and were happy to answer our list of questions. We would recommend them to anyone looking to...
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Sep 04,2015
Minithumbup
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Sep 04,2015
0 people found
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Just wanted to say that I am very pleased with the service I receive from Darren and Horley team . He been very helpful and very understanding ... He explained every thing that I needed to know in details and I was very happy. I've never received such a good service from an Estate Agent,wonderful experience!!! Thanks Darren...
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Sep 04,2015
Minithumbup
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Sep 04,2015
0 people found
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John has been excellent in communicating during the the purchase of my daughters first property. He is polite, informative and professional with a friendly but courteous manner. We have only been contacted when necessary keeping us up to date with the progress of the purchase. Towards the end, when there was an urgency to to move things along, John and Darren were informative and clear about what was outstanding so that we were able to liaise with our solicitor to meet the deadline for exchange...
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Aug 19,2015
Minithumbup
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Aug 19,2015
0 people found
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Good service from Mayhew. It wasn't the easiest purchase, with various complications but John worked hard to make the purchase go as smoothly as possible....
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Aug 15,2015
Minithumbup
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Aug 15,2015
0 people found
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John (and Darren, who covered during his leave) was responsive, helpful and always willing to provide advice. He coordinated the different parties and always delivered timely. The transaction was completed smoothly and John also recommended ENACT as the solicitors (Acting for both parties), which were also really helpful....
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Jul 28,2015
Minithumbup
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Jul 28,2015
0 people found
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We were pleased with the service that we received from Mayhews throughout our buying process. We dealt with a number of staff members, in particular Matt, Ben and John and all were extremely attentive and professional throughout the process. They took time to understand our requirements and were always willing to help with any queries. Matt went above and beyond our expectations to get a viewing for the property and was great at returning calls and emails which made the process less stressful....
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Jul 20,2015
Minithumbup
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Jul 20,2015
0 people found
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The agent sold our house very fast and has been in constant contact with regard to our buyers and new property. Friendly and highly recommended...
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Jul 04,2015
Minithumbup
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Jul 04,2015
0 people found
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The Horley team kept us informed and were regularly in contact with regard to our sale and purchase of our property. Despite our frustrations with the process at times Darren kept us calm and focused and coordinated our move. John was always pleasant on the phone when Darren wasn't available. We were very pleased with the service we received....
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Jun 30,2015
Minithumbup
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Jun 30,2015
0 people found
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I BROUGHT MY HOUSE AUGUST 2014 BEN SAMELS WAS VERY HELP FULLY AS WE HAD PROBLEMS WITH ENQUIRES BEN SAMELS AND CHRIS MAYHEW WHERE BRILLIANT HELP WITH KEEPING ME IMFORMED AND DEALING WITH SOLICITORS FANTASTIC SERVICE REALY HELPED MANY THANKS GUYS ALLWAYS RECOMMEND MAYHEWS ESTATE AGENTS MANY THANKS CAROL STUART PACKMAN...
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Jun 21,2015
Minithumbup
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Jun 21,2015
1 people found
this helpful
We can not recommend Mayhews highly enough and would like to thank Darren for all the help he gave us in selling our property, I don't think we would have managed without his encouragement and patience. Having not moved for 49 years we didn't know what to expect, but Darren and his staff gave us guidance along the way and sold our property for the asking price within the first couple of weeks of marketing. We are so pleased we chose Mayhews out of all the agents we had seen....
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Comment on agent fees
I felt that Mayhews offered great value for money as they went above and beyond what we paid them for.
Was this helpful? Yes
Areas covered
  • Crawley
  • Horley
  • Maidenbower
  • Salfords
  • Smallfield
  • Charlwood
  • Burstow
  • Woodhatch
  • Reigate
  • Redhill
  • Merstham
  • Dorking
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £136,000
  • Max: £715,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 5 0 15 2 7 1 0 0
Alex Pink Alex Pink
5 reviews

About Alex Alex began his career with a successful corporate estate agent as a trainee negotiator. He now has over 10 years experience within the property industry and operates in the Horley, Redhill, Reigate an View full profile
Chris Mayhew Chris Mayhew
3 reviews

About Chris Chris started his career in estate agency in the 1990s, working for a well-respected firm of estate agents in Wimbledon. Later that decade he managed various firms throughout Surrey and Sussex and in View full profile
Daniel Harvey Daniel Harvey
Senior Sales Negotiator
11 reviews

About Daniel No description set View full profile
Matthew Allen Matthew Allen
6 reviews

About Matthew Matthew has been with Mayhews since the beginning, having previously worked as an estate agent covering Horsham where he grew up and later working for several firms across Surrey and Sussex. Matthew e View full profile
Katie George Katie George
1 reviews

About Katie Katie is a valuable member of our team in Horley who always strives to provide the best possible service to both buyers and sellers. This dedicated approach is what we demand at Mayhews View full profile
Heidi Ashford Heidi Ashford
Lettings
6 reviews

About Heidi Heidi has been working in Estate Agency for more than 15 years, mainly London. Having worked in many positions across the sector, she brings a wealth of experience to the role. She has a strong backgr View full profile
Chris Brown Chris Brown
Lettings Manager
6 reviews

About Chris With over 15 years Financial Services experience Chris brings a range of skills to the role that adds a new dimension to the team. His drive and enthusiasm will help ensure you gain the best possible View full profile

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