“Waited 2 months after moving out before we received our deposit ......”
1 Star Review
Nov 09,2012
By:
'Lucy'
Nov 09,2012
Branch: London, 48/50 Weston Street Southwark
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 48/50 Weston Street Southwark
Lettings (as a Tenant)
Postcode:
3
people found
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Waited 2 months after moving out before we received our deposit - we were forced to go via the deposit dispute service, and threaten legal action. Skye and Lauren were unable to tell us why our deposit was taking so long, except that the MD Daniel ...
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What agent could do to change your mind?
They would improve with better transparency, not lying when they don't know the answer, better communication between colleagues, acknowledging e-mails and complains, returning phone calls.
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