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Reading, RG2

2.6/5, 16 Reviews
38% Recommended

67% letting valuation accuracy

67% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting67%67.00%£900£1,250
Address

Martin & Co
21 Whitley StreetReading, Berkshire
RG2 0EG
01189 312179

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Martin & Co Branches (View All 220)
Anita is great. I have been ...

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4 Star Review
UserName

Anita

UserName

Parma

By : 'Karen'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : RG2

21 Feb 2020
People found this helpful1

Anita is great. I have been using Martin and co in Reading to rent my house for many years. Anita has lots of experience and is always very... Read Full Review

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Fantastic experience with ...

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5 Star Review
UserName

Stephen

By : 'Louise'
Services : Letting( As a Tenant )
Rent PCM : £1075
Would you recommend ? : Yes
Postcode : RG30

13 Feb 2020
People found this helpful0

Fantastic experience with Martin & Co. Reading! Both Anita and Stephen have been wonderful and have the utmost professionalism. They are always there to offer support and answer any questions. I couldn’t recommend highly... Read Full Review

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Avoid ...

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1 Star Review

By : 'Usman'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG20

6 Oct 2018
People found this helpful1

Terrible customer service avoid if possible. Don't be mislead by person who show you property they are generally good. Its when you take property nightmare starts. If you call them for home maintenance they person who pick phone will say the property manager is not in office. They never reply... Read Full Review

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Incompetent Estate ...

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1 Star Review
UserName

Parma

UserName

Anita

By : 'Me'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG6

28 Sept 2018
People found this helpful3

The worst estate agent and people I've ever encountered. Incompetent and rude staff who only care about ripping you off. Avoid by all... Read Full Review

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excellent ...

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5 Star Review
UserName

Anita

UserName

Parma

By : 'previous'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG6

21 May 2018
People found this helpful2

I can confirm that the Martin&Co Reading provides outstanding support and services to its customers. My son stayed in one of the properties managed with them. For many times I referred all types of enquirers and requests to their office specially to Ms Anita Taylor and the branch manager... Read Full Review


Comments on Agent Fees

good

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Very good experience with ...

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5 Star Review

By : 'Gonzalo'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RG1

21 May 2018
People found this helpful1

We moved into the property nearly 3 years ago and have had a very good experience so far. Service has always been effective and friendly. Very professional and always willing to help. We highly recommend Martin &... Read Full Review


Comments on Agent Fees

good

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The agency is not ...

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1 Star Review
UserName

Parma

By : 'Doot'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : RG2

10 Apr 2017
People found this helpful3

The agency is not trustworthy. They are not honest. Takes money for nothing. They want to put tenants in a dirty apartment with broken windows. Lack of professionalism. Disgusting. Pictures I made the day before when I should get the keys leave no doubt about the agency. DISGUSTING. i will do what... Read Full Review


Comments on Agent Fees

very bad

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First class comprehensive ...

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5 Star Review
UserName

Palmer

UserName

Parma

By : 'Simon'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : RG2

27 Mar 2017
People found this helpful0

First class comprehensive effective value for money service, many thanks Parma. I will use you next time and recommend you to my... Read Full Review


Comments on Agent Fees

Excellent value for money

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Just like the other reviews, ...

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1 Star Review

By : 'Andy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1

19 Aug 2016
People found this helpful1

Just like the other reviews, not very helpful, especially when it comes to property they don't manage directly. Not sure why the high charges if you have to chase the landlord directly for everything. Might as well charge the landlord an advert fee and stay out of the letting process... Read Full Review


Comments on Agent Fees

Indifferent

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My experience with Martin ...

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2 Star Review

By : 'Lots'
Services : Surveying
Would you recommend ? : No
Postcode : RG2

15 Oct 2014
People found this helpful1

My experience with Martin & Co was so bad! There are such unprofessional people working in that office. Words cannot explain how aggressive and arrogant the boys are. Especially the 'boss'. He practically shouts at people and has no respect for any of his tenants. In my opinion, someone else... Read Full Review

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Instructed Martin & Co to ...

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5 Star Review
UserName

Simon

UserName

Parma

By : 'Bobby'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG30

5 Feb 2014
People found this helpful0

Instructed Martin & Co to advertise my property for rental purposes. Mainly dealt with Parma & Simon. Had 3 viewings organised within 2 days of which one accepted my property. The tenants have just extended their contract for another year and have to say they have been great tenants. They... Read Full Review

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My partner recently moved in ...

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1 Star Review

By : 'CPEM123'
Services : Letting( As a Tenant )
Would you recommend ? : No

20 Sept 2012
People found this helpful0

My partner recently moved in to a property on Oxford Road, in Reading. I shall be having the displeasure of also becoming a customer of these cowboys (no, cowboys is too kind a term...amateurs perhaps) for the 6 month lease that we were naive enough to sign. The under-street level flat has a... Read Full Review

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By : Former Landlord

1 Dec 2013

I was a landlord with a property in south reading. I leased my property through martin&co's Whitley Street branch. I can say with that my 12 months experience as a private landlord with parma ...

My partner viewed our flat ...

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1 Star Review
UserName

Simon

UserName

Palmer

By : 'jopin36'
Services : Letting( As a Tenant )
Would you recommend ? : No

20 Sept 2012
People found this helpful1

My partner viewed our flat the day after the previous tenant had moved out. Simon showed him around, and said that it would be cleaned. He also acknowledged a small ventilation problem that had caused a small amount of mould, stating it would be fixed. Upon moving in, not only had it not been... Read Full Review

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As soon as we signed the ...

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1 Star Review
UserName

Simon

UserName

Palmer

By : 'Don't'
Services : Letting( As a Tenant )
Would you recommend ? : No

11 Feb 2012
People found this helpful5

As soon as we signed the contract, it all went down hill! Martin &Co took no responsibility for the property. We didn't have an up to date Gas Safe certificate. When eventually the gas man did attend the property - he deemed the flu from the boiler unsafe and condemned the bedroom window shut.... Read Full Review

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Unfortunately I had a similar ...

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2 Star Review

By : 'Disappointed'
Services : Letting( As a Tenant )
Would you recommend ? : No

3 Oct 2011
People found this helpful1

Unfortunately I had a similar experience to other reviewers with Martin and co. The property 'management' by Martin and co. simply did not happen, they were idle with respect to problems with the property for over a year in almost every instance. They deliberately misled us over several issues, and ... Read Full Review


What agent could do to change your mind?

They could have managed the property as they were paid to do. They could have been honest with us and gained our trust.

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We have rented the place ...

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1 Star Review

By : 'Reading'
Services : Letting( As a Tenant )
Would you recommend ? : No

16 Aug 2010
People found this helpful0

We have rented the place around 4 years and paid rent on time & settled the bills. The boiler was a problem all the 4 year period & no proper windows/doors etc, flooring not good at all (vibration even if we walk), cheap quality carpet (almost like a sack). But even then, before vacating we... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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