By : 'Claudia' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : NG18
19 Mar 2021
People found this helpful0
Called them to view a property. The girl there told me she would contact me once she asked the landlord what time was available, but never called back. Besides I found her way of talking on the phone not very professional. I would avoid them in the... Read Full Review
Services : Letting( As a Tenant )Date: 19th Mar 2021
Called them to view a property. The girl there told me she would contact me once she asked the landlord what time was available, but never called back. Besides I found her way of talking on the phone not very professional. I would avoid them in the future.
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Excellent communication and ...
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5 Star Review
Jack
By : 'CJ' Services : Letting( As a Owner ) Rent PCM : £575 Would you recommend ? : Yes Postcode : NG20
21 Nov 2018
People found this helpful0
Excellent communication and customer service received for the letting of my property and finding the right tenant . I would highly recommend... Read Full Review
Services : Letting( As a Owner )Date: 21st Nov 2018
Excellent communication and customer service received for the letting of my property and finding the right tenant . I would highly recommend âï¸âï¸âï¸âï¸âï¸
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Louise and the owner are the ...
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1 Star Review
louise
By : 'Lana2017' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : NG19
5 Jun 2017
People found this helpful0
Louise and the owner are the most rude people ive had to deal with in my life. no customer service skills what so ever, they speak to you like dirt and are oblivious to whats happening in the office. the only person who is professional in the office is Jack and a few new members of staff. Horrible... Read Full Review
Services : Letting( As a Tenant )Date: 4th Jun 2017
Louise and the owner are the most rude people ive had to deal with in my life. no customer service skills what so ever, they speak to you like dirt and are oblivious to whats happening in the office. the only person who is professional in the office is Jack and a few new members of staff. Horrible branch to deal with. Would not recommend as they treat customers with no care as Managers/owners of the branch you would expect to be spoken to in a civil manner but as they have no one to answer to they dont care about staying professional.
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Helpful staff. Repairs arranged quickly when needed. Excellent photo inventory. Rapid referencing and approval process. Communication via email and post is good. No problems at...
Hi me and my partner went to ...
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1 Star Review
Jack
Vicky
By : 'Keeley' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : NG19
23 Jul 2015
People found this helpful0
Hi me and my partner went to martin and co in Mansfield , we paid a 250 fee .we liked a property and went through checks everything come back clear , but a few days later mine come back with a ccj which was a credit card I had years ago which I pay every week on it I explained this to them but they ... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Jul 2015
Hi me and my partner went to martin and co in Mansfield , we paid a 250 fee .we liked a property and went through checks everything come back clear , but a few days later mine come back with a ccj which was a credit card I had years ago which I pay every week on it I explained this to them but they still wasn't help full , they said the landlord didn't want bad credit to his house which I understand , but they never rang back and tried to help us out with another property it's disgusting really because we both work full time I work for nhs and partner works for seven Trent and we both been renting same property for 8 years so you would think this count for something . One bad mistake makes us out to be bad people it's wrong I wouldnt recommend there service to anyone very poor .
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Very poor and use bully ...
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1 Star Review
By : 'Ralph' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : NG20
7 Apr 2014
People found this helpful4
Very poor and use bully tactics to milk as much money from you as possible. They request renewal upto 3 months before it's even due, and If you do not instantly agree they come the following day and erect a to-let board. Overall they are rubbish at dealing with any problems that need fixing at the ... Read Full Review
Services : Letting( As a Tenant )Date: 6th Apr 2014
Very poor and use bully tactics to milk as much money from you as possible. They request renewal upto 3 months before it's even due, and If you do not instantly agree they come the following day and erect a to-let board. Overall they are rubbish at dealing with any problems that need fixing at the property and don't reply to emails. They are on the ball when it's time for them to take more fees from you for renewal though. I would not recommend using these to anybody at all. Avoid at all costs. Poor customer service, bully tactics, greedy.
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Find any way possible to ...
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1 Star Review
By : 'Boyd' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : NG20
7 Apr 2014
People found this helpful4
Find any way possible to bleed you dry. Contact you 3 months prior to tenancy expiring to bully you into signing another fixed term (with more fees) If you don't respond immediately they come and erect a to-let sign to try and intimidate you. Never respond to emails regarding property repairs,... Read Full Review
Services : Letting( As a Tenant )Date: 6th Apr 2014
Find any way possible to bleed you dry. Contact you 3 months prior to tenancy expiring to bully you into signing another fixed term (with more fees) If you don't respond immediately they come and erect a to-let sign to try and intimidate you. Never respond to emails regarding property repairs, only get In touch with you when there's a chance of more fees to be collected. Really poor customer service, greedy, use bully tactics. Would never recommend using these to anybody. What a big mistake, definitely steering clear of these money sucking entities. Be warned!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.